Panasonic Kx Taw848 Feature Manual
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![Page 116
1.16 Caller ID Features
116 Feature Guide
[Programming Example: System Speed Dialing Table]
4.Displaying the Caller’s Name
In addition to the System Speed Dialing Table, each extension can store names and
numbers in Personal Speed Dialing. Therefore, it is entirely possible for the same
telephone number to be stored under a different name in different locations within the
PBX.
When a call containing Caller ID information is received, the PBX will search for the caller’s
name in the following order,...](http://img.usermanuals.tech/thumb/58/64575/w64_kx-taw848_en_adv_feature_v1.1_om_d-115.png "Page 116
1.16 Caller ID Features
116 Feature Guide
[Programming Example: System Speed Dialing Table]
4.Displaying the Caller’s Name
In addition to the System Speed Dialing Table, each extension can store names and
numbers in Personal Speed Dialing. Therefore, it is entirely possible for the same
telephone number to be stored under a different name in different locations within the
PBX.
When a call containing Caller ID information is received, the PBX will search for the caller’s
name in the following order,...")
![Page 123
1.18 Proprietary Telephone (PT) Features
Feature Guide 123
1.18 Proprietary Telephone (PT) Features
1.18.1 Fixed Buttons
Description
Proprietary telephones (PTs) and DSS Consoles feature a wide variety of feature buttons and
Line Access buttons, explained below.
Note that certain models do not feature certain buttons.
For a description of the buttons found on portable station (PS), please refer to the Operating
Instructions for each PS.
[PT]
Button Usage
Navigator Key,
Volume KeyUsed to adjust the...](http://img.usermanuals.tech/thumb/58/64575/w64_kx-taw848_en_adv_feature_v1.1_om_d-122.png "Page 123
1.18 Proprietary Telephone (PT) Features
Feature Guide 123
1.18 Proprietary Telephone (PT) Features
1.18.1 Fixed Buttons
Description
Proprietary telephones (PTs) and DSS Consoles feature a wide variety of feature buttons and
Line Access buttons, explained below.
Note that certain models do not feature certain buttons.
For a description of the buttons found on portable station (PS), please refer to the Operating
Instructions for each PS.
[PT]
Button Usage
Navigator Key,
Volume KeyUsed to adjust the...")
![Page 124
1.18 Proprietary Telephone (PT) Features
124 Feature Guide
[DSS Console]
Conditions
Certain buttons are equipped with a light to indicate the status of the corresponding line
or feature.
1.18.2 Flexible Buttons
Description
Flexible buttons are customized through either system or personal programming. The following
types of flexible buttons are found on proprietary telephones (PTs), DSS Consoles, and/or
portable stations (PSs):
a)Flexible CO buttons INTERCOMUsed to make or receive intercom calls.
AUTO...](http://img.usermanuals.tech/thumb/58/64575/w64_kx-taw848_en_adv_feature_v1.1_om_d-123.png "Page 124
1.18 Proprietary Telephone (PT) Features
124 Feature Guide
[DSS Console]
Conditions
Certain buttons are equipped with a light to indicate the status of the corresponding line
or feature.
1.18.2 Flexible Buttons
Description
Flexible buttons are customized through either system or personal programming. The following
types of flexible buttons are found on proprietary telephones (PTs), DSS Consoles, and/or
portable stations (PSs):
a)Flexible CO buttons INTERCOMUsed to make or receive intercom calls.
AUTO...")
![Page 125
1.18 Proprietary Telephone (PT) Features
Feature Guide 125
b)Flexible Direct Station Selection (DSS) buttons
c)Programmable Feature (PF) buttons
[Button Usage]
Button Usage
Single-CO (S-CO)Used to access a specified CO line for making or receiving
calls. ( 1.5.5.3 CO Line Access)
Group-CO (G-CO)Used to access an idle CO line in a specified CO line group
for making calls. Incoming calls from CO lines in the assigned
CO line group arrive at this button. ( 1.5.5.3 CO Line
Access)
Loop-CO (L-CO)Used to...](http://img.usermanuals.tech/thumb/58/64575/w64_kx-taw848_en_adv_feature_v1.1_om_d-124.png "Page 125
1.18 Proprietary Telephone (PT) Features
Feature Guide 125
b)Flexible Direct Station Selection (DSS) buttons
c)Programmable Feature (PF) buttons
[Button Usage]
Button Usage
Single-CO (S-CO)Used to access a specified CO line for making or receiving
calls. ( 1.5.5.3 CO Line Access)
Group-CO (G-CO)Used to access an idle CO line in a specified CO line group
for making calls. Incoming calls from CO lines in the assigned
CO line group arrive at this button. ( 1.5.5.3 CO Line
Access)
Loop-CO (L-CO)Used to...")
1.17 Message Features Feature Guide 121 Message Waiting Notification via Voice Mail DPT (Digital) Integration If a voice message is left for the called extension, the notification will be cleared after each new message has been played. ( 1.19.2 Voice Mail DPT (Digital) Integration) Message Waiting Notification via Voice Mail DTMF Integration If a voice message is left for the called extension, the notification will be cleared either by the PBX after the MESSAGE button (or a Message button) is pressed, or by the VPS after each new message has been played, according to system programming. ( 1.19.3 Voice Mail DTMF Integration) Feature Guide References 1.18.2 Flexible Buttons User Manual References User Manual 1.2.4 When the Dialed Line is Busy or There is No Answer 1.9.3 Voice Processing System 1.17.2 Absent Message Description Extension users can prepare a brief text message (Absent Message) that will be displayed to other extension users when they are called. These messages can explain the reason for their absence, and may be edited through system programming and personal programming. The following Absent Messages may be programmed: Typ eMessage No.Message (Example) Description System message1Will Return SoonMessages may be edited through system programming ( Absent Message [008]). They can be used by any extension user. 2Gone Home 3At Ext %%%% (Extension Number) 4Back at %%:%% (Hour:Minute) 5Out until %%/%% (Month/Day) 6In a Meeting 7 8 Perso nal message9 A message is programmable by each extension through personal programming (Personal Absent Message), which can only be used by that extension user.
1.17 Message Features 122 Feature Guide Note The % shown above indicates a parameter to be entered when assigning a message at an individual extension. Up to seven %s can be stored for each message. Conditions An extension user can select only one Absent Message at a time. The selected message is displayed at the extension while on-hook. The caller must use a display proprietary telephone (PT) to see the Absent Message. User Manual References User Manual 1.5.2 Absent Message 3.1.2 Settings on the Programming Mode
1.18 Proprietary Telephone (PT) Features Feature Guide 123 1.18 Proprietary Telephone (PT) Features 1.18.1 Fixed Buttons Description Proprietary telephones (PTs) and DSS Consoles feature a wide variety of feature buttons and Line Access buttons, explained below. Note that certain models do not feature certain buttons. For a description of the buttons found on portable station (PS), please refer to the Operating Instructions for each PS. [PT] Button Usage Navigator Key, Volume KeyUsed to adjust the volume of the speaker, handset and headset, and also adjust the display contrast. The Navigator Key can also be used to select data from the Call Directory on the display. PROGRAMUsed to enter and exit programming mode. FLASH/RECALLUsed to disconnect the current call and make another call without hanging up (Flash/Recall mode or Terminate mode), or used to send a flash/recall signal to the telephone company or host PBX to access external features (External Feature Access mode). Also used as a CANCEL button while on-hook. HOLDUsed to place a call on hold. SP-PHONE (Speakerphone)Used for hands-free operation. Also used to switch between handset and hands-free operation. MONITORUsed for hands-free dialing. Also used to monitor the other party’s voice in hands-free mode. MESSAGEUsed to leave a Message Waiting indication or call back the party who left the Message Waiting indication. REDIALUsed to redial the last number dialed. TRANSFERUsed to transfer a call to another party. Flexible COUsed to access a CO line or CO line group when making or receiving a call according to the button’s preprogrammed CO Line Access method (Default: S-CO). Can also be customized as a different feature button.
1.18 Proprietary Telephone (PT) Features 124 Feature Guide [DSS Console] Conditions Certain buttons are equipped with a light to indicate the status of the corresponding line or feature. 1.18.2 Flexible Buttons Description Flexible buttons are customized through either system or personal programming. The following types of flexible buttons are found on proprietary telephones (PTs), DSS Consoles, and/or portable stations (PSs): a)Flexible CO buttons INTERCOMUsed to make or receive intercom calls. AUTO AN S (Au to A nswer/ MUTE)Used to receive an incoming call in hands-free mode, or used to mute the built-in microphone or handset during a conversation. VOICE CALLUsed to monitor an intercom call automatically (a hands- free conversation is not possible). AUTO DIAL/STOREUsed for System/Personal Speed Dialing and storing program changes. CONF (Conference)Used to establish a multiparty conversation. FWD/DNDUsed to set Call Forwarding (FWD) or Do Not Disturb (DND) PA U S EUsed to insert a dialing pause in a stored number. Also used as the Program button on analog proprietary telephones (APTs) which do not have the PROGRAM button. PF (Programmable Feature)Used to access a preprogrammed feature with a one-touch operation. (no default) Button Usage Flexible CO Used to access a CO line or CO line group when making or receiving a call according to the button’s preprogrammed CO Line Access method. Can also be customized as a different feature button. Flexible DSS (Direct Station Selection)Used to call an extension with a one-touch operation. Each button is programmed to correspond to an extension. DSS buttons can also be customized as other different feature buttons. PF (Programmable Feature)Used to access a preprogrammed feature with a one-touch operation. (no default) Button Usage
1.18 Proprietary Telephone (PT) Features Feature Guide 125 b)Flexible Direct Station Selection (DSS) buttons c)Programmable Feature (PF) buttons [Button Usage] Button Usage Single-CO (S-CO)Used to access a specified CO line for making or receiving calls. ( 1.5.5.3 CO Line Access) Group-CO (G-CO)Used to access an idle CO line in a specified CO line group for making calls. Incoming calls from CO lines in the assigned CO line group arrive at this button. ( 1.5.5.3 CO Line Access) Loop-CO (L-CO)Used to access an idle CO line for making calls. Incoming calls from any CO line arrive at this button. ( 1.5.5.3 CO Line Access) Direct Station Selection (DSS)Used to call an extension with a one-touch operation. ( 1.5.3 Intercom Call) One-touch DialingUsed to call a preprogrammed party or access a feature with a one-touch operation. ( 1.6.1.2 One-touch Dialing) Group Directory Number (G- DN)Used to access a specified incoming call distribution (ICD) group for making or receiving calls. ( 1.2.2.1 Incoming Call Distribution (ICD) Group Features—OVERVIEW) MessageUsed to leave a Message Waiting indication or call back the party who left the Message Waiting indication. ( 1.17.1 Message Waiting) FWD/DND (External/ Internal/Both)*Used to set the FWD or DND feature for the extension. The feature is applied to CO line calls, intercom calls, or both. ( 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)— OVERVIEW) Group FWD (External/ Internal/Both)Used to set the FWD feature for a specified ICD group. The feature is applied to CO line calls, intercom calls, or both. ( 1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)— OVERVIEW) Account Code Entry (Account)Used to enter an account code. ( 1.5.4.3 Account Code Entry) ConferenceUsed to establish a multiparty conversation. ( 1.13.1.2 Conference) Te r m i n a t eUsed to disconnect the current call and make another call without hanging up. ( 1.10.5 Flash/Recall/Terminate) External Feature Access (EFA)Used to send a flash/recall signal to the telephone company or host PBX to access external features. ( 1.10.6 External Feature Access (EFA)) Call ParkUsed to park or retrieve a call in a preset PBX parking zone. ( 1.12.2 Call Park) Call Park (Automatic Park Zone)Used to park a call in an idle PBX parking zone automatically. ( 1.12.2 Call Park)
1.18 Proprietary Telephone (PT) Features 126 Feature Guide User Manual References User Manual 3.1.3 Customizing the Buttons Call LogUsed to show a log of received calls. ( 1.16.2 Incoming Call Log) Log-in/Log-out*Used to switch between Log-in and Log-out status. ( 1.2.2.6 Log-in/Log-out) Hurry-upUsed to redirect the longest waiting call in the queue of an ICD group to the overflow destination. ( 1.2.2.3 Queuing Feature) Wrap-up*Used to switch between Wrap-up/Not Ready and Ready modes. ( 1.2.2.6 Log-in/Log-out) System AlarmUsed to display a PBX error. ( 2.4.3 Local Alarm Information) Time Service*Used to change or display the current time mode (day/lunch/ break/night). ( 2.2.4 Time Service) AnswerUsed to answer an incoming call. ( 1.10.3 Headset Operation) ReleaseUsed to disconnect the line during or after a conversation, or to complete a Call Transfer. ( 1.10.3 Headset Operation) Toll RestrictionUsed to change the Toll Restriction (TRS) level of other extension users temporarily. ( 1.8.3 Dial Tone Transfer) Time Service Switching Mode (Automatic/Manual)*Used to switch between Automatic Switching and Manual Switching mode. ( 2.2.4 Time Service) Two-way RecordUsed to record a conversation into your own mailbox. ( 1.19.2 Voice Mail DPT (Digital) Integration) Two-way TransferUsed to record a conversation into the mailbox of a specified extension. ( 1.19.2 Voice Mail DPT (Digital) Integration) One-touch Two-way TransferUsed to record a conversation into the mailbox of a specified extension with a one-touch operation. ( 1.19.2 Voice Mail DPT (Digital) Integration) Live Call Screening (LCS)Used to monitor your own voice mailbox while a caller is leaving a message and, if desired, intercept the call. ( 1.19.2 Voice Mail DPT (Digital) Integration) Voice Mail (VM) TransferUsed to transfer a call to the mailbox of a specified extension. ( 1.19.2 Voice Mail DPT (Digital) Integration, 1.19.3 Voice Mail DTMF Integration) *One-touch Feature Setting Buttons: Pressing these buttons while on-hook changes the feature settings. The new mode will be displayed for a preprogrammed time period.Button Usage
1.18 Proprietary Telephone (PT) Features Feature Guide 127 1.18.3 LED Indication Description The LED of the Message/Ringer Lamp and the following buttons (Line Status Buttons and Corresponding Extension Status Button) can indicate line status with a variety of light patterns. Line Status Buttons: S-CO, G-CO, L-CO, INTERCOM, G-DN Corresponding Extension Status Button: DSS 1.Light Pattern of the Message/Ringer Lamp Incoming call: Red flashing Message(s) present (no incoming call): Red on No message(s) present (no incoming call): Off 2.Light Pattern of the Line Status Buttons Incoming Call Distribution (ICD) Group Line Status Intercom Line Status CO Line Status Line Status Button: Red on Off Green on Light Pattern Slow green flashing Moderate green flashing Rapid green flashing Slow red flashing S-CO G-CO L-CO INTERCOM G-DN Idle This extension is using the line. This extension is holding the line. This extension is holding the line using Exclusive Hold or using the line for an Unattended Conference. Incoming call/Privacy Release Incoming call for another extension/ Another extension is using the line/Another extension has the line on Exclusive Hold.Other extensions are using all CO lines in the CO line group. Another extension is holding the line.Incoming call – – ––– –This extension is logged out of the ICD group. Rapid red flashingIncoming call to the ICD group in Ring distribution method ––
1.18 Proprietary Telephone (PT) Features 128 Feature Guide 3.Light Pattern of the Corresponding Extension Status Button *1: Only when Call Pickup by a DSS button is disabled.*2: Only when Call Pickup by a DSS button is enabled. 4.Flashing Light Patterns Conditions The incoming CO line call shows on the buttons in the following priority: G-DN S-CO G-CO L-CO INTERCOM The light pattern of a DSS button for incoming calls can be set to Off through system programming. In this case, the DSS button light will not indicate the status of the corresponding extension. Feature Guide References 1.2.2.2 Group Call Distribution 1.2.2.6 Log-in/Log-out 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND) 1.12.1 Call Hold 1.13.1.2 Conference 1.13.1.3 Privacy Release DSS Corresponding Extension Status Button Red onOff Light Pattern Rapid red flashingIdle Busy/Incoming call* 1/DND for CO line calls Incoming call* 2 Slow Flashing Moderate Flashing Rapid Flashing 1 s
1.18 Proprietary Telephone (PT) Features Feature Guide 129 1.18.4 Display Information Description A display proprietary telephone (PT) can relay the following information to the user while making or receiving calls: Conditions Multilingual Display Each extension can select its display language through personal programming (Display Language Selection). Characters (name) or digits (number) exceeding the display’s limitations are not displayed. Although in this case information may not be displayed properly, the received information is not altered. User Manual References User Manual 3.1.2 Settings on the Programming ModeDisplay Item Display Example Condition The extension number and name of the calling or called extension, or Incoming Call Distribution (ICD) Group123: Tom Smith– Status of the called extension123: Busy– The number and name of the optional deviceDoor 02: 1st Door– The telephone number dialed 1234567890– The received call information a) Caller’s name b) Caller’s number c) CO line number/name d) Original Destination, if the call is forwardedABC Company 12345678 Line 001: Sales 102:MikeThe first line message can be either (a) or (c) at each extension through system programming. Duration of the current CO line callLine 001 11:02’28–
1.19 Voice Mail Features 130 Feature Guide 1.19 Voice Mail Features 1.19.1 Voice Mail (VM) Group Description A Panasonic Voice Processing System (VPS) or similar product from another manufacturer can provide Voice Mail (VM) and Automated Attendant (AA) services when connected to the PBX. VM service allows callers to leave voice messages in the VM mailboxes of the desired par ty. AA service allows callers to dial a number and connect themselves to an extension by following directions provided by a voice prompt. (Enter the extension number of the desired party..., Press 1 for Sales..., etc.) A VPS is connected to the APT, SLT, or hybrid ports of the PBX. The extension ports to which a VPS is connected make up a VM group. A VM group has a floating extension number, which allows the VPS to be set as the destination for incoming calls, or as the destination for redirected calls that are already being handled elsewhere in the PBX. The type of VPS and/or the type of cards installed in the VPS determine whether the VPS is connected to the APT or hybrid ports of the PBX (DPT [Digital] Integration), or to the SLT ports (DTMF Integration). A Panasonic VPS which supports DPT (Digital) Integration should be connected to the APT or hybrid ports of the PBX. These ports make up a VM group referred to hereafter as a VM (DPT) group. DPT (Digital) Integration provides for effortless connection and setup, conveniences which are unachievable with non-Panasonic VPSs and DTMF Integration. A non-Panasonic VPS can be connected to the SLT ports of the PBX. These ports make up a VM group referred to hereafter as a VM (DTMF) group. Although DTMF Integration does not offer the ease of use that DPT (Digital) Integration does, the features available through DTMF Integration can satisfy many needs. VM Group Type Description System Capacity VM (DPT) Group A group of APT or hybrid ports on the PBX connected to a Panasonic VPS which supports DPT (Digital) Integration.One VM (DPT) group can be assigned to the PBX. Up to 4 por ts (8 voice channels) can form a VM (DPT) group. VM (DTMF) Group A group of SLT por ts on the PBX connected to a VPS. The PBX communicates with the VPS by sending DTMF tones through these SLT ports.Up to two VM (DTMF) groups can be assigned to the PBX. Up to 24 ports can form one VM (DTMF) group.