Panasonic Kx Taw848 Feature Manual

							2.2 System Configuration—Software
Feature Guide 181
Operator Call
An extension user can call an operator by dialing the preprogrammed Operator Call feature 
number, often simply, 0. When an Operator Call is made, the call is directed to the tenant 
operator of the calling extension’s tenant. If no tenant operator is assigned, the call is routed to 
the PBX operator. The tenant number of the calling extension determines the current time 
mode which is then used to determine the current PBX operator.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
An extension or ICD group can be assigned as both a tenant operator and the PBX 
operator.
The same tenant operator can be assigned as the operator for multiple tenants.
Feature Guide References
2.2.3 Tenant Service
User Manual References
User Manual
1.2.1 Basic Calling
2.2.6 Manager Features
Description
An extension assigned as a manager (manager extension) is allowed to use certain features 
which most extensions cannot. Class of Service (COS) programming determines which 
extensions are manager extensions (  Manager Assignment [511]) and can therefore use the 
following manager features:Tenant operatorEach tenant can be assigned an operator. This operator is the 
same for all time modes and can be either an extension or an ICD 
group. A tenant’s operator does not need to be an extension 
assigned to the tenant it serves. Type Description 
						

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Conditions
WARNINGWhen a third party discovers the personal identification number (PIN) (verified code PIN/
extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls 
using the telephone line, and the cost will be charged to your own account. In order to 
avoid this problem, we strongly recommend the following points:
a)Carefully maintain the secrecy of the PIN.
b)Specify a complicated PIN as long and random as you can make it.
c)Change the PIN frequently.Feature DescriptionManager 
PasswordDetails in
Manager 
ProgrammingManager 
Password 
ChangeChanges the manager 
password.Required–
Verified 
Code 
Personal 
Identification 
Number 
(PIN) SetSets a Verified Code PIN for 
each Verified Code.Required 1.8.5 Verified 
Code Entry
Remote PIN 
ClearClears the extension PIN of an 
extension remotely, or a verified 
code PIN. PIN Lock is also 
unlocked. Required 1.22.1 
Extension 
Personal 
Identification 
Number (PIN)
 1.8.5 Verified 
Code Entry
Remote 
Extension 
LockSets or cancels the Extension 
Lock on an extension remotely.Required 1.8.2 
Extension 
Lock
Dial Tone TransferChanges the Toll Restriction 
(TRS) level of an extension 
temporarily, allowing the 
extension user to make a 
normally unauthorized call.Not 
required 1.8.3 Dial 
Tone Transfer
Outgoing Message (OGM)Records and plays back OGMs. Not 
required 1.15.5 
Outgoing 
Message 
(OGM)
Time ServiceSwitches the time mode 
manually. Not 
required 2.2.4 Time 
Service
BGM—ExternalTurns the External BGM on and 
off.Not 
required 1.15.4 
Background 
Music (BGM) 
						

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Feature Guide 183
Manager Password
Only one manager password can be assigned per PBX (  Manager Password [112]).
User Manual References
User Manual
2.1 Control Features
3.2.2 Manager Programming 
						

							2.3 System Data Control
184 Feature Guide
2.3 System Data Control
2.3.1 PC Programming
Description
Although many PBX features can be programmed using a proprietary telephone (PT) (  2.3.2 
PT Programming), a PC connected to the PBX can use the KX-TAW848 Maintenance Console 
software to program in further detail. System programming, diagnosis, and data upload/
download can be performed either through on-site programming or remote programming.
1)On-site Programming: Programming that is performed using an on-site PC 
connected directly to the PBX.
2)Remote Programming: Programming that is performed using an off-site PC that 
connects to the PBX via a CO line.
1.Connection Methods for On-site Programming
Method DescriptionRequired 
Hardware
Serial Interface 
(RS-232C port)The PC is connected to the PBX via the Serial 
Interface (RS-232C port) of the PBX.—
USBThe PC is connected to the PBX via the USB port.—
Modem
(connected to 
SLT port)*The PC is connected to a modem, which is then 
connected to an SLT port of the PBX. Use the modem 
to dial the floating extension number assigned to the 
analog remote maintenance feature (  Modem 
Floating Extension Number [811]) to access the PBX.RMT card and 
user-supplied 
modem
* Remote access must be enabled through system programming (  Remote 
Programming [810]) when performing on-site programming via modem. 
						

							2.3 System Data Control
Feature Guide 185
2.Connection Methods for Remote Programming
Conditions
Only one system programming session is permitted at a time. Access will be denied when 
a second party tries to perform system programming, including system programming via 
a PT.
Programmer Code and Password for System Programming
To access system programming, a programmer code (login ID for the programmer) and its 
password must be entered. There are three programmer codes, which are set at the 
factory and cannot be changed. Each programmer code has a unique password which is 
also set at the factory. These passwords can be changed through system programming. If 
the wrong password is entered a preprogrammed number of times during remote (off-site) Method DescriptionRequired 
Hardware
Off-site modemCall the PBX and have the call directed to the floating 
extension number assigned to the analog remote 
maintenance feature (  Modem Floating Extension 
Number [811]) using one of the following methods:
Direct Access: Using the off-site modem, dial a 
telephone number with the modem which will direct 
your call (via Direct In Line [DIL] distribution) to the 
floating extension number assigned to the analog 
remote maintenance feature.
DISA: Using a telephone, dial a telephone number 
which will direct your call (via DIL distribution) to a 
floating extension number used by the Direct Inward 
System Access (DISA) feature (  1.15.6 Direct 
Inward System Access (DISA)). Next, dial the floating 
extension number assigned to the analog remote 
maintenance feature. Then access the PBX with the 
modem.
Call Transfer: Using a telephone, dial a telephone 
number which will direct your call to an operator (or 
other extension of the PBX) and request to be 
transferred to the floating extension number assigned 
to the analog remote maintenance feature. (  1.11.1 
Call Transfer) Then access the PBX with the modem.RMT card and 
user-supplied 
modem
On-site modemThe modem is connected to the Serial Interface (RS-
232C port) and also to either an extension port which 
is assigned as the DIL destination, or to a CO line 
directly. AT commands can be sent to the modem 
automatically when it is connected to the Serial 
Interface (RS-232C port) and can be programmed 
beforehand, through system programming, to initialize 
the modem. AT commands can also be sent manually 
in the PT system programming mode (  External 
Modem Control [801]).User-supplied 
modem 
						

							2.3 System Data Control
186 Feature Guide
programming (Default: None [no limitation]), access will be locked and can only be 
unlocked by enabling remote access once again through on-site system programming (  
Remote Programming [810]).
Remote Programming Limitation
It is possible to disable remote access through system programming (  Remote 
Programming [810]). Disabling this feature will also disable the ability to perform on-site 
programming via modem.
If an extension user sets Walking Extension at the same time that the extension’s data is 
being programmed through PC programming, the data may not be transferred properly. 
(  1.22.3 Walking Extension)
Installation Manual References
Installation Manual
2.5.5 RMT Card
3.1 Overview
3.2 Connection
3.3 Installation of the PC Programming Software
Feature Guide References
1.1.1.2 Direct In Line (DIL)
3.2 PC Programming
2.3.2 PT Programming
Description
A proprietary telephone (PT) can be used to customize the settings of the PBX or of an 
extension, using the following programming features:Programmer Code Password Authorized Programming
Installer Level 
Programmer CodeSystem Password 
for InstallerAll settings can be programmed.
Administrator Level 
Programmer CodeSystem Password 
for Administrator—
for PC ProgrammingAuthorized programming is limited to 
extension settings, PBX operator 
assignments, and System Speed Dialing 
entries.
User Level 
Programmer CodeSystem Password 
for User—for PC 
ProgrammingAn extension user can add or modify 
entries to the System Speed Dialing 
Table.
Programming 
Ty p eDescription ExampleAuthorized 
Programmer
Personal 
ProgrammingUsed by an extension user to 
customize the extension’s 
settings.PT Display Language, 
Call Waiting Tone, etc.Extension user 
						

							2.3 System Data Control
Feature Guide 187
Conditions
Class of Service (COS) programming determines the level of programming an extension 
user is authorized to perform (  Programming Mode Limitation [516]):
The extension which is connected to the lowest numbered port on the card installed in the 
lowest numbered slot can perform both personal programming and system programming 
regardless of the extension’s COS.
COS programming determines which extensions are manager extensions and can 
therefore perform manager programming.
During programming, the PT is considered to be busy and will not receive calls.
Only one system programming (including PC programming) or manager programming 
session is permitted at a time, i.e., these two programming features cannot be performed 
simultaneously by two users.
The PBX will allow 16 simultaneous personal programming sessions, or one system or 
manager programming session and 15 personal programming sessions.
System Programming Password Level
To access system programming, a valid password must be entered. There are two types 
of passwords; they are set at the factory but can be changed through system 
programming.
Personal Programming Data Reset
A PT user can return settings made through personal programming (Preferred Line 
Assignment, Live Call Screening Mode, etc.) to their default settings all at once. System 
ProgrammingUsed by an authorized party to 
customize the PBX.Intercept Destination, 
ARS Mode, Date and 
Time, etc.Authorized 
administrator or 
extension user
Manager 
ProgrammingUsed by an extension assigned 
as a manager to customize the 
current state of an extension, or 
to grant special privileges 
temporarily to an extension user.Switching the current 
time mode, Remote 
Extension Lock, 
Remote PIN Clear, etc.Extension 
assigned as a 
manager
–System programming and personal programming
–Personal programming only
–No programming may be performed
Password Type Authorized ProgrammingPassword 
Assignment
System Password for 
Administrator—for 
PT ProgrammingAll system programming that is 
available through PT programming. System Password for 
Administrator—for PT 
Programming [110]
System Password for 
User—for PT 
ProgrammingSystem programming that has been 
made accessible to PT users through 
PC programming. System Password for 
User—for PT 
Programming [111] Programming 
Ty p eDescription ExampleAuthorized 
Programmer 
						

							2.3 System Data Control
188 Feature Guide
Feature Guide References
2.2.6 Manager Features
3.3 PT Programming
User Manual References
User Manual
3.1 Personal Programming
3.2 Manager Programming
3.3 System Programming
2.3.3 Quick Setup
Description
Basic PBX parameters can be programmed the first time the PBX is accessed with a PC using 
the KX-TAW848 Maintenance Console software.
 When the PBX is accessed with the Installer Level Programmer Code and default password 
(  2.3.1 PC Programming), for the first time (i.e., accessed after the PBX’s settings have been 
initialized or when the PBX’s settings are still set to their default values), Quick Setup will 
launch automatically. From here the following basic parameters can be programmed as 
desired:
Item Parameter Description
Date & Time 
SetYear/Month/Date/
Hour/MinuteThe date and time set on the PC can be used by default.
System 
Password for 
Installer4–10 characters Select the password that will be required to access the 
PBX using the Installer Level Programmer Code.
Operator & 
ManagerExtension 
NumberAssign a PBX operator. (  2.2.5 Operator Features) 
This extension will be the operator for all time modes, 
and is automatically assigned manager status to 
perform manager operations. (  2.2.6 Manager 
Features)
Flexible 
Numbering 
Ty p e1. Patter n 1 
(with )
2. Patter n 2 
(without )Select whether or not the prefix   must be entered 
before dialing feature numbers.
[Example] Call Pickup feature number
Pattern 1 (with  ): 41
Pattern 2 (without  ): 41
Note that certain feature numbers (Line Access 
numbers, Operator Call, etc.) never need this prefix.
For a list of the default flexible numbers, refer to the 
[Flexible Numbering Table (available while a dial tone is 
heard)] (  2.3.5 Flexible Numbering/Fixed 
Numbering). 
						

							2.3 System Data Control
Feature Guide 189
2.3.4 Automatic Time Adjustment
Description
The PBX clock can be adjusted automatically in the following two ways:
1.Daylight Saving Time Setting
The start and end dates of Daylight Saving Time can be programmed. The PBX clock will 
automatically adjust itself one hour forward or backward at 2:00 A.M. on the programmed 
date, if enabled through system programming. At 2:00 A.M. on the start date, the clock will 
change to 3:00 A.M., and at 2:00 A.M. on the end date, the clock will change to 1:00 A.M.
Note
If a Timed Reminder (Wake-up call) is set:
2.Time Information from Telephone Company
Time information can be received when an incoming call with Caller ID which includes time 
information is received.
The PBX clock will be adjusted everyday with the first call after 3:05 AM, if enabled through 
system programming.
Note
If a Timed Reminder (Wake-up call) is set, the setting will not ring or will ring twice 
depending on the adjustment.
Conditions
Station Message Detail Recording (SMDR) will log call information using the PBX clock so 
that the logging time will be overlapped at the end of Daylight Saving Time. (  1.21.1 
Station Message Detail Recording (SMDR))
Feature Guide References
1.22.4 Timed ReminderOperator/
Local Access1. 0/9
2. 9/0Select the feature numbers for Operator Call and Idle 
Line Access. These will be either 0 and 9, respectively, 
or 9 and 0, respectively.
Remote 
Maintenance 
NumberRemote 
Maintenance Dial 
NumberEnter the complete telephone number of the PBX 
(including the country code). When necessary, this 
number will be used to access the PBX from a remote 
location for maintenance purposes.
–On the Daylight Saving Time start date, a reminder set for between 2:00 A.M. and 
3:00 A.M. will not ring.
–On the Daylight Saving Time end date, a reminder set for between 1:00 A.M. and 
2:00 A.M. will ring twice. Item Parameter Description 
						

							2.3 System Data Control
190 Feature Guide
2.3.5 Flexible Numbering/Fixed Numbering
Description
To dial another extension user or to access PBX features, access numbers (extension numbers 
or feature numbers) are required.
There are three types of numbering plans:
1)Flexible Numbering (available while a dial tone is heard)
2)Flexible Numbering (available while a busy, DND, or ringback tone is heard)
3)Fixed Numbering (available while dialing or talking)
1.Flexible Numbering (available while a dial tone is heard)
Extension numbers and feature numbers which are available while a dial tone is heard can 
be customized for easy use (  Flexible Numbering [100]). The numbers must not conflict. 
It is also possible to use the default numbering (Pattern 1 or Pattern 2) shown in the 
following table:
a)Extension Numbers (Extension Numbering Scheme 1 through 32): Extension 
numbers can consist of up to four digits. They consist of either a one- or two-digit 
leading number (0-9 or 00-99) and a one- or two-digit suffix (0-9 or 00-99). The default 
suffix is a two-digit number (00-99).
[Example]
If the number 3 is programmed as a leading number for the 1st extension numbering 
scheme, and XX is programmed as the additional digits, extension numbers 300 
through 399 are available.
b)Feature Numbers: Up to four-digit number consisting of 0–9,  , and #
[Flexible Numbering Table (available while a dial tone is heard)]
The default Flexible Numbering Table (Pattern 1 or Pattern 2) is selected when running 
Quick Setup (  2.3.3 Quick Setup).
Feature Default
Pattern 1 
(with )Pattern 2 
(without )
Extension Numbering Scheme 1—Leading 
Number111
Extension Numbering Scheme 2—Leading 
Number212
Extension Numbering Scheme 3—Leading 
Number313
Extension Numbering Scheme 4—Leading 
Number414
Extension Numbering Scheme 5—Leading 
Number515
Extension Numbering Scheme 6—Leading 
Number616