Ricoh Mp C6502 User Guide

							MessageCausesSolutions"The selected paper type isnot supported. This job has
been cancelled."Job reset is automatically
performed if the specified
paper type is incorrect.Specify the correct paper type, and
then print the file again."Z-fold error."Z-folding was canceled.Check the tray, paper orientation, print
orientation, and Z-fold settings again.
When there is a problem with the print settings
MessageCausesSolutions"Booklet/Half Fold Error"The job was canceled
because you specified
invalid settings for saddle
stitching or half fold.Check the settings for saddle stitching or
half fold."Classification Code is
incorrect."The classification code has
not been entered, or the
classification code has
been entered incorrectly.Enter the correct classification code."Classification Code is
incorrect."The classification code is
not supported with the
printer driver.Select [Optional] for classification code.
For details about how to specify
classification code settings, see
"Configuring Classification Codes", Print
.
"Duplex has been
cancelled."Duplex printing was
canceled.• Select the proper paper size for the duplex function. For details about
paper, see "Specifications for the
Main Unit", Maintenance and
Specifications
.
• Change the setting for "Apply Duplex" in [System Settings] to
enable duplex printing for the paper
tray. For details about setting "Apply
Duplex", see "Tray Paper Settings",
Connecting the Machine/ System
Settings
.
Messages Displayed When Using the Printer Function
201     
						

							MessageCausesSolutions"Exceeded max. pages.
Collate is incomplete."The number of pages
exceeds the maximum
number of sheets that you
can use Collate with.Reduce the number of pages to print."Exceeded the maximum
number of multi-sheet fold
(Half Fold)."The maximum number of
multi-sheet folds (Half Fold)
was exceeded.For details about the maximum number of
multi-sheet folds (Half Fold), see "Fold",
Print
.
"Output tray has been
changed."The output tray was
changed because the
paper size of the specified
output tray is limited.Specify the proper output tray."Print overrun."Images were discarded
while printing.PCL 6
Select a lower resolution on the
printer driver. For details about how
to change the resolution setting, see
the printer driver Help.
PostScript 3
Select a lower resolution on the
printer driver. For details about how
to change the resolution setting, see
the printer driver Help."Punch has been
cancelled."Punch printing was
canceled.Check the paper orientation, print
orientation, and then punch position.
Certain settings can produce print results
that might not be as expected."Staple has been
cancelled."Stapling printing was
canceled.Check the paper orientation, paper
quantity, print orientation, and staple
position. Certain settings can produce
print results that might not be as expected.10. Troubleshooting
202   
						

							When documents cannot be stored in the Document ServerMessageCausesSolutions"Cannot store data of this
size."The paper size exceeded
the capacity of the
Document Server.Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom
size files can be sent but not stored
afterward."Document Server is not
available to use. Cannot
store."You cannot use the
Document Server function.For details about using Document
Server function, contact your
administrator.
For details about how to set
permissions, see Security Guide
.
"Exceeded max. capacity of
Document Server. Cannot
store."The hard disk became full
after a file was stored.Delete some of the files stored in the
Document Server or reduce the size
that you want to send."Exceeded max. number of
files of Document Server.
Cannot store."The maximum file capacity
of the Document Server was
exceeded.Delete some of the files stored in the
Document Server."Exceeded max. number of
files. (Auto)"While using the error job
store function to store
Normal Print jobs as Hold
Print files, the maximum file
capacity for file storage or
Hold Print file management
(automatic) was exceeded.Delete Hold Print files (automatic) or
unneeded files stored in the machine."Exceeded max. number of
pages of Document Server.
Cannot store."The maximum page
capacity of the Document
Server was exceeded.Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send."Exceeded max. number of
pages. (Auto)"While using the error job
store function to store
Normal Print jobs as Hold
Print files, the maximum
page capacity was
exceeded.Delete unneeded files stored in the
machine.
Reduce the number of pages to print.Messages Displayed When Using the Printer Function
203   
						

							MessageCausesSolutions"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. memory."The hard disk became full
after a file was stored.Delete the files stored in the Document
Server or reduce the file size to be sent."The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
files."The maximum file capacity
of the Document Server was
exceeded.Delete the files stored in the Document
Server."The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
pages per file."The maximum page
capacity of the Document
Server was exceeded.Delete some of the files stored in the
Document Server or reduce the number
of pages that you want to send."The specified folder in
Document Server is locked.
Cannot store."The specified folder is
locked.Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
Security Guide
.
When there is not enough free hard disk space
MessageCausesSolutions"HDD is full."When printing with the
PostScript 3 printer driver,
the hard disk capacity for
fonts and forms has been
exceeded.Delete unneeded forms or fonts
registered in the machine."HDD is full."The hard disk became full
while printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file.Delete unneeded files stored in the
machine.
Alternatively, reduce the data size of
the Sample Print, Locked Print, Hold
Print, or Stored Print file.10. Troubleshooting
204   
						

							MessageCausesSolutions"HDD is full. (Auto)"The hard disk became full
while using the error job
store function to store
Normal Print jobs as Hold
Print files.Delete unneeded files stored in the
machine.
Alternatively, reduce the data size of
the Temporary Print file and/or the
Stored Print file.
When there is not enough memory
MessageCausesSolutions"84: Error"There is no work area
available for image
processing.Decrease the number of files sent to the
machine."92: Error"Printing was canceled
because [Job Reset] or the
[Stop] key was selected on
the machine's control panel.Perform the print operation again if
necessary.
When there is a problem with a parameter
MessageCausesSolutions"86: Error"Parameters of the control
code are invalid.Check the print settings.
When the user lacks privileges to perform an operation
MessageCausesSolutions"No response from the
server. Authentication has
failed."A timeout occurred while
connecting to the server for
LDAP authentication or
Windows Authentication.Check the status of the server."Printing privileges have not
been set for this document."The PDF document you have
tried to print has no
privileges to print.Contact the owner of the document.Messages Displayed When Using the Printer Function
205  
						

							MessageCausesSolutions"You do not have a privilege
to use this function. This job
has been cancelled."The entered login user name
or login password is not
correct.Check that the user name and
password are correct."You do not have a privilege
to use this function. This job
has been cancelled."The logged in user is not
allowed to use the selected
function.For details about how to set
permissions, see Security Guide
.
"You do not have a privilege
to use this function. This
operation has been
cancelled."The logged in user does not
have the privileges to
register programs or change
the paper tray settings.For details about how to set
permissions, see Security Guide
.
When a user cannot be registered
MessageCausesSolutions"Auto-registration of user
information has failed."Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.For details about automatic registration
of user information, see Security Guide
.
"Information for user
authentication is already
registered for another user."The user name for LDAP or
Integration Server
authentication was already
registered in a different
server with a different ID,
and a duplication of the user
name occurred due to a
switching of domains
(servers), etc..For details about user authentication,
see Security Guide
.
When other errors occur
MessageCausesSolutions"85: Error"The specified graphics
library is unavailable.Check that the data is valid.10. Troubleshooting
206      
						

							MessageCausesSolutions"98: Error"The machine could not
access Hard disk correctly.Turn off the power, and then back on
again. If the message appears
frequently, contact your service
representative."99: Error"This data cannot be printed.
The specified data is either
corrupt or it cannot be
printed from a memory
storage device using the
Direct printing function.Check that the data is valid. For details
about the kinds of data that can be
printed from a memory storage device
using the Direct printing function, see
"Direct Printing from a Memory
Storage Device", Print
.
"Command Error"An RPCS command error
occurred.Check using the following procedure:
• Check if the communication between the computer and the
machine is working correctly.
• Check if the correct printer driver is being used.
• Check if the machine's memory size is set correctly in the printer
driver.
• Check that the printer driver is the most up-to-date version available."Compressed Data Error."The printer detected corrupt
compressed data.• Check the connection between the computer and the printer.
• Check that the program you used to compress the data is
functioning correctly."Data storage error."You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file, or
to store a file in the
Document Server when the
hard disk was
malfunctioning.Contact your service representative."Error has occurred."A syntax error, etc.,
occurred.Check that the PDF file is valid.Messages Displayed When Using the Printer Function
207   
						

							MessageCausesSolutions"Exceeded max. number of
files to print for temporary /
stored jobs."While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum file capacity was
exceeded.Delete unneeded files stored in the
machine."Exceeded max. number of
pages to print for
temporary / stored jobs."While printing a Sample
Print, Locked Print, Hold
Print, or Stored Print file, the
maximum page capacity
was exceeded.Delete unneeded files stored in the
machine.
Reduce the number of pages to print."Failed to obtain file system."PDF direct printing could not
be performed because the
file system could not be
obtained.Turn off the power, and then back on
again. If the message appears again,
contact your service representative."File system is full."PDF file does not print out
because the capacity of the
file system is full.Delete all unnecessary files from the
hard disk, or decrease the file size sent
to the machine."Folding Unit Error."There is a problem with the
Multi-Folding Unit.Contact your service representative."I/O buffer overflow."An input buffer overflow
occurred.• In [Printer Features], under [Host Interface], select [I/O Buffer],
and then set the maximum buffer
size to a larger value.
• Reduce the number of files being sent to the machine.10. Troubleshooting
208  
						

							MessageCausesSolutions"Insufficient Memory"A memory allocation error
occurred.PCL 6
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
On the printer driver's [Detailed
Settings] tab, click [Print Quality]
in "Menu:", and then select
[Raster] in the "Vector/Raster:"
list. In some cases, it will take a
long time to complete a print job.
PostScript 3
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help."Memory Retrieval Error"A memory allocation error
occurred.Turn off the power, and then back on
again. If the message appears again,
replace the RAM. For details about
replacing the RAM, contact your
service representative.
If printing does not start, contact your service representative.
• The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test
Print", Print
.
Messages Displayed When Using the Printer Function
209    
						

							Messages Displayed When Using the Scanner
Function
Messages Displayed on the Control Panel When Using the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
MessageCausesSolutions"Cannot find the specified
path. Please check the
settings."The destination computer
name or folder name is
invalid.Check whether the computer name and
the folder name for the destination are
correct."Cannot find the specified
path. Please check the
settings."An antivirus program or a
firewall is preventing the
machine connecting to your
computer.• Antivirus programs and firewalls can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
operating system's Help."Entered user code is not
correct. Please re-enter."You have entered an
incorrect user code.Check the authentication settings, and
then enter a correct user code."Exceeded max. number of
alphanumeric characters for
the path."The maximum number of
specifiable alphanumeric
characters in a path has
been exceeded.The maximum number of characters
which can be entered for the path is
256. Check the number of characters
you entered, and then enter the path
again.10. Troubleshooting
210