Sharp Ux300 Plain Paper Fax Machine Operation Manual
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The printing paper comes out blank when you try to receive a document.· ·· ·Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy to confirm the printing ability of your machine. General print quality is poor. · ·· ·It is important to select a paper that is appropriate for the thermal transfer printer in your fax. We recommend using laser quality paper that has a very smooth finish. Copier paper will work, but it sometimes tends to yield a lighter print quality. The received document is faint. · ·· ·Ask the other party to send higher contrast documents. If the contrast is still too low, your fax may have a problem. Make a copy to check it. Received images are distorted. · ·· ·Noise on the telephone line may cause distortion. Have the other party try sending the document again. · ·· ·The print head may be dirty. See Fax print head in Chapter 10. · ·· ·Make a copy of another document on your fax. If the copy is also distorted, your fax may need service. The quality of copies is poor and/or black spots appear. · ·· ·Any dirt or material on the scanning glass will cause spots to appear on copies and transmitted faxes. Clean the fax print head and the scanning glass as explained in Chapter 10. Reception/copying is interrupted. · ·· ·If reception or copying takes place continuously for a long time, the print head may overheat. Turn off the power and let it cool down. A received document or copy prints out in strips. · ·· ·Make sure the operation panel and the printer compartment cover under the operation panel are completely closed (press down on both sides of each). (To close the printer compartment cover, grasp the top of the operation panel and pull to open it, and then press down on both sides of the printer compartment cover.) 11.Trouble- shooting Problems and Solutions 109
General problems Problem Check and remedy Information cannot be programmed in the fax. · ·· ·Make sure the fax is plugged in and the imaging film and paper have been loaded. (Programming is not possible if the imaging film and printing paper have not been loaded.) See Loading the Imaging Film and Loading Printing Paper in Chapter 1. Nothing appears in the display. · ·· ·Make sure the power cord is properly plugged into a power outlet. · ·· ·Connect another electrical appliance to the outlet to see if it has power. The machine does not respond when you press any of its keys. · ·· ·If a beep sound is not made when you press the keys, unplug the power cord and then plug it back in several seconds later. Automatic document feeding does not work for transmission or copying. · ·· ·Check the size and weight of the document (see Transmittable Documents in Chapter 2). Voice calls taken on an extension phone are interrupted by the fax. · ·· ·The fax may interrupt during a voice call if the reception mode is set to A.M. To prevent interruption on a touch-tone extension phone, press any three keys on the extension phone after answering. (Note: Do not enter the code to activate fax reception.) No reception occurs when polling is attempted. · ·· ·Make sure you have not run out of paper. · ·· ·Make sure the transmitting machine is in automatic reception mode. · ·· ·If the transmitting machine has polling security, make sure that your fax number has been entered both in your machine and in the transmitting machine. Problems and Solutions 110
UX178U-TSDMRT Messages and Signals Display messages Note:If you have turned on the Caller ID function, see Caller ID in Chapter 7 for display messages related to Caller ID. CHECK PAPER SIZEThe paper size setting is incorrect. Change the paper size setting as described in Loading the Paper in Chapter 1. COVER OPENThe print compartment cover (under the operation panel) is open. Open the operation panel (grasp the top and pull toward you), and then press down firmly on both sides of the print compartment cover to close it. DOCUMENT JAMThe original document is jammed. See the following section, Clearing Paper Jams. FAX RX IN MEMORYA fax has been received in memory because the imaging film needs replacement, you have run out of printing paper, or the paper is jammed. The fax will print out automatically when the problem is fixed. FILM ENDThe imaging film may need replacement. Check the film and replace if necessary. FUNCTION MODE The FUNCTION key has been pressed. HOLDThe HOLD/SEARCH key has been pressed to put the other party on hold during a phone conversation. Press the HOLD/SEARCH again to take the other party off hold. LINE ERRORTransmission or reception was not successful. Press STOP to clear the message, and then try again. If the error persists, see Line Error in Problems and Solutions in this chapter. LINE IS IN USEAn extension phone connected to the fax is being used. Do not lift the fax’s handset or attempt transmission at this time, as this will interrupt the conversation on the extension phone. 11.Trouble- shooting Display Messages 111
MEMORY IS FULLThe memory is full. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitue Reception to Memory in Chapter 3). If you are attempting to transmit from memory, see Sending Documents from Memory in Chapter 7. MEMORY PRINTINGThe fax is preparing to or printing out a document from memory. NO DATAThis appears if you attempt to search for an automatic dialing number when none have been stored. NO # STOREDYou have tried to dial or clear a Rapid Key or Speed Dial number that hasn’t been programmed (a full number hasn’t been assigned to it). OUT OF PAPERYou are out of printing paper (or the paper release plate is open). Load paper as described in Loading Printing Paper in Chapter 1. ON HOOK DIALThe SPEAKER key has been pressed and the fax is waiting for you to dial. (To return to the date and time display, press the SPEAKER key again.) OVER HEATThe print head has overheated. Operation can be continued once it cools. PAPER JAMMEDThe printing paper is jammed. See the following section, Clearing Paper Jams. READY TO SENDA document has been loaded and the fax is waiting for transmission or copying instructions. RECALLINGThis appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine does not answer. Your fax machine will automatically reattempt the call. (See Automatic Redialing in Sending a Fax by Automatic Dialing in Chapter 2.) Display Messages 112
SEARCH DIALThe HOLD/SEARCH key has been pressed. Press # or * to search for an automatic dialing number, or press STOP to return to the data and time display. (See Using the HOLD/SEARCH key in Sending a Fax by Automatic Dialing in Chapter 2.) TOTAL PAGE(S) 01 Number of pages transmitted, received, or copied. Audible signals Continuous tone 3 secondsIndicates the end of transmission, reception, or copying. Intermittent tone (3 beeps)5 seconds (1 second on, 1 second off)Indicates incomplete transmission, reception, or copying. Rapid intermittent tone35 seconds (0.7 seconds on, 0.3 seconds off)Indicates that the handset is off hook. 11.Trouble- shooting Display Messages 113
UX300U-TSCPRT Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key. If the document doesn’t feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. 1Open the operation panel by grasping the finger hold and pulling up. 2Remove the document. 3Close the operation panel, making sure it clicks into place. Click! Clearing Paper Jams 114
Clearing jammed printing paper 1Pull the paper release plate forward and remove the paper. 2Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover. 3Gently pull the jammed paper out of the machine, making sure no torn pieces of paper remain in the print compartment or rollers. 11.Trouble- shooting Clearing Paper Jams 115
4Close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. 5Reinsert the paper in the paper tray and push the paper release plate back down. Clearing Paper Jams 116
UX300U-Parts Ordering parts To order parts, contact the parts distribution center located nearest you. When ordering a part, use the part order number shown below. Operation manual TINSE3912XHZA Rapid Key labels TLABH4751XHZZ Handset cord QCNW-3976XHOW Telephone line cord QCNW-3975XHGY Handset DUNTK464BXHWH Paper tray extension LPLTP3003XHSA Original document support PHOP-2102XHZZ Imaging film cartridge CPLTP3002XHB1 Gears NGERH2455XHZZ (large gear) NGERH2456XHZZ Part distribution centers Panson Electronics I-80 and New Maple Ave. Pine Brook, NJ 07058 Tel: 1-800-255-5229 Fax: 1-800-332-3922 Tritronics, Inc. 1306 Continental Drive Abingdon, MD 21009 Tel: 1-800-638-3328 Fax: 1-800-888-FAXD Tritronics, Inc. 1015 NW 52nd Street Ft. Lauderdale, FL 33309 Tel:1-800-365-8030 Fax: 1-800-999-FAXD Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Tel: 1-800-321-6993 Fax: 1-800-445-7991 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Tel: 1-800-274-4666 Fax: 1-805-295-5126 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 Tel: 1-800-642-2122 117
UX178U-fcc FCC Regulatory Information This equipment complies with FCC rules, Part 68. On this equipment is a label that con- tains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be provided to your telephone company. An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment connects to the telephone network through a standard USOC RJ-11C network interface jack. The REN is used to determine the quantity of devices which may be connected to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line may result in the devices not ringing in response to an incom- ing call. In most, but not all, areas as the sum of the RENs of all devices should not ex- ceed five (5.0). To be certain of the number of devices that may be connected to your line, as determined by the total RENs, contact your local telephone company. If this equipment causes harm to the telephone network, your telephone company may disconnect your service temporarily. If possible, they will notify you in advance. If ad- vance notice is not practical, you will be notified as soon as possible. You will also be ad- vised of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of your equipment. If this happens, the tele- phone company will provide advance notice in order for you to make necessary modifica- tions to maintain uninterrupted service. If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp’s Customer Information Center. The number is 1-800-BE SHARP. If the equipment is causing harm to the telephone network, your telephone company may ask you to disconnect the equipment until the problem have been resolved. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state’s public utility com- mission, public service commission, or corporation commission for more information. This equipment is hearing-aid compatible. When programming and/or making test calls to emergency numbers: ·Remain on the line and briefly explain to the dispatcher the reason for the call. ·Perform such activities in the off-peak hours, such as early morning or late evening. 118