Starplus Triad S Product Manual

							7-10 D ay/ Nig ht/ Special Mo de
Conditions
†Whe n CO line s a re off -net f orward ed, the se line s dis pla y unique flash
rates at the Attendant station.
†* A Flex Button must be programmed for this featu re to operate.
Day/ Nig ht/ Spe cial Mode
Any des ignate d Attendant can place the system into Night Service:
1 . Pr es s t he pr e- pro gram med* N IGHT S ER VI CE but t on (DN D by de faul t)
once to activate the night mode (LED is lit solid).
2. Press the DND button again to activate the special mode (LED flashes
@240ipm).
†The DN D bu tton (by de fault) acts as a toggle in this m anne r,
starting in the da y mod e, night mod e, a nd s pe cial mod e.
†Whe n one Attend ant activ ate s this mode, other Attend ant
st at ions’DN D b utt ons are l it a ccor di ngl y.
Dire cto ry Dialing
Di re c tor y D ia li ng a ll ows st ati on u ser s to obt ain a dir ec t or y of st at ion
use rs and hav e the sys te m d ial the ex te nsion that is currently displaye d.
TheTr iad-SSys tem p rovides location s for up to 200 na mes . D irectory
Di al ing al so i nc lud es th e f oll owin g func t i ons:
†Allows users to program a name with a speed dial bin for later
loca ting a sp ee d dial numb er. Whe n prompted, th e s ystem displays
the na me ass oc iat e d wi th a s pe ed dia l numbe r on t he LC D d isp lay.
The use r may the n ha ve the s ystem dia l the numb er.
†Ena ble s user s to ass ociat e a n ame wi th an e nt ry in t he l ocal
numbe r/ na me t ra nsl ati on t abl e. Wh en pr ompt ed, t he s yst em d isp lay s
thenameassociatedwiththetableontheLCDdisplay.Theusermay
the n h ave the s yst em dia l the nu mb er.
†Di re c tor y Dia li ng l is t m ay be pr ogra mme d and m ai nta ine d at t he f ir st
ass ign ed At te ndan t sta ti o n. Ho weve r, t hi s a dmi n r o u ti ne le ts t he
sys te m programme r mainta in the lis t loca lly (a t Atte ndant) or
remotely via modem access. 
						

							Di r e c t or y Di a li n g 7 - 11
†May b e us ed to trans fer a call from one station to another.
Vi ew in g th e D ir e ct o r y L is t
1. Dial the Directory List dial code [680] on the dial pad,
-or -
Pr es s t he pr e- pro gram med* f le x but t on pr ogr amme d as a di re c tor y
di ali ng butt on.
2. Press a button on the key pad, once, twice or three times, that
represents the letter of the alphabet to begin viewing the list of
na mes (i.e. , whe n 2 is firs t pre ss ed, it produces name s b eginning with
A. When 2 is pressed a second time, it produces names beginning
with B. Pre ssing 2 a third time p roduce s the n ames be ginn ing w ith C).
T he alphabe t is repres ented on the ke y p ad a s s hown in cha pte r 5,
Figure5-3:KeyPad-DialByName. A l so r ef er t oFigure 5 -4: Key Pad -
Directory Dialing
.
Name s beg inning with the le tter chos en display on th e LCD display.
3. Dial [
✳]toscrollup(nextentry) through thelist,
-or -
Dial [#] to scroll down (previous entry) through the list,
-or -
Pres s a nother ke y to vie w the list for a differe nt le tter of th e a lph abe t.
4. WhenthedesirednamedisplaysontheLCD,presstheSPEEDbutton
t o a u to ma ti c al ly di al the de st i nat io n st ati o n o r o u tsi de pho n e
nu mber ( via sp ee d di al ).
Conditions:
†If the desired party is an intercom station, that station is signaled
ac c ord ing to the ir i nt er com se le c t or swi tc h ( SLT st at ions t one ri ng).
†If t he des ir ed par t y i s ass ociat e d t o a spe ed di al bi n, t he sys te m
se le c ts a CO li ne and dia ls t he numbe r prog ramm ed int o t he spe ed
dial bin. C all p rogres s tone s are th en heard.
Ifthere are nonames in the Directory List beginning withthe desired
l ett er, a n ame with the n ex t hi ghe r l ette r displa ys on the L CD di sp lay . 
						

							7-12 D irecto ry D ial ing
Trans ferring a C all us ing Directory Dialing
While on a call:
1. Pres s the TRANS button.
2 . Di al th e D ir ect or y D ia l Code [6 80 ] on the d ial p ad,
-or -
Pr es s a pr e- pr ogra mmed * f le x but t on pr ogr amme d for d ir ect or y
di ali ng.
3 . Pr es s t he SPE ED but ton to aut omat ical l y di al t he des ti nat ion st at ion.
4. Hang up to complete the transfer.
Programming Options
METH OD 1 -- The D irectory List is us ed to enter, edit, an d e ras e name s in
the D ir ec t o ry Li st fo r s ta ti o ns o r s pe ed dia l nu mbe rs .
Dial the Directory List program co de [693] on the dial pad. The HOLD
button is lit. The first entry (000) in the Directory List displays on the
phone as follows :
AAA = D irec t o r y Lis t en t r y n u mb er ( 00 0- 19 9)
XXX = Station, Sys Speed Dial Bin, or Local Number/Name Translation Table number
nnn = Programm ed Nam e (blank if none)
Selec ting a Different Entr y in th e Directory List
1. Enter a valid number (000-199) on the dial pad,
-or -
Di al [
✳]toscrollup(nextentry) through thelist,
-or -
Dial [#] to scroll down (previous entry) through the list.
2. Press the TRANS button to select the entry.
Ca lls may be tran sfe rre d to int ern al statio ns only . An atte mpt to
tran sfe r a c all off-net (via a S pe ed dial bin ) resul ts in the cal l re call ing
upon goin g on-h ook .
DIR L ST AA A BI N/ICM : XXX
nnnnnnnnnnnnnnnnnnnnnnnn 
						

							Di r e c t or y Di a li n g 7 - 13
E nte ring or Ch an gin g th e Cu rre nt N a me Sho wn on the D is pla y
1. Pres s the MUTE button.
2. Enter the name (up to 24-ch ara cte rs ) by using k eys on the dial
pad as shown in Chap te r 5,Figure5-3:KeyPad-DialByNameand
using the key pad codes listed inFi g ur e 5- 4: K ey Pa d - Di rec to r y
Dial ing
.
3. Pres s the SPE ED button when finis hed. A confirma tion tone is
hea rd and the disp lay u pdates .
4. Pr es s H OLD, u se [
✳] o r [#] to sc ro l l to nex t ent r y.
A s so c i at i ng an I n t er c o m N um be r w i t h a Na me
1. Pres s the TRANS button.
2. Ent er t he 3- di git s tat i o n i nte rc o m nu mbe r.
3. Pres s the SPE ED button to save the entry. A confirm ation tone is
hea rd and the disp lay upda te s.
4. Pr es s H OLD, u se [
✳] o r [#] to sc ro l l to nex t ent r y.
Clearing an Entry
1. Se le c t th e d esi re d ent r y us ing theMethod Onepr oced ure .
2. Pres s the FL AS H bu tton to e ras e the e ntry.
3. Pres s the SPE ED button. A confirm ation tone is he ard a nd the
ent r y i s er ase d.
METH OD 2 -- The Loca l Numbe r/na me Translation Ta ble is used to en te r
name s a sso ci at ed wi th the Lo c a l Nu mbe r/ Na me Tr ansl at i o n Ta bl e O NLY .
Dial the Directory List program co de [693] on the dial pad. The HOLD
button is lit. The first entry (000) in the Directory List displays on the
phone as follows :
AAA = D irec t o r y Lis t en t r y n u mb er ( 00 0- 19 9)
XX X = S ta t i o n, S y s te m S p e e d D i al B i n, o r L o c al N um be r/ N a me Tr an s l at i o n T ab l e
num bers
nnn = Programm ed Nam e (blank if none)DIR LST A AA BIN/ICM: XXX
nnnnnnnnnnnnnnnnnnnnnnnn 
						

							7-14 D irecto ry D ial ing
Selec ting a Different Entr y in th e Directory List
1. Enter a valid number (000-199) on the dial pad,
-or -
Di al [
✳]toscrollup(nextentry) through thelist,
-or -
Dial [#] to scroll down (previous entry) through the list.
2. Press the TRANS button to select the entry.
Entering a Name with Local Nbr/Name Translation Table Number
1. Pres s the TRANS button.
2. Di al a v ali d local num ber /name t ra nsl ati on tab le numb er
(600-799) that rep re se nts the te le phone numb er.
3. Pres s the SPE ED button. A confirm ation tone is he ard a nd the
ent r y i s sto re d.
4. Pr es s H OLD, u se [
✳] o r [#] to sc ro l l to nex t ent r y.
E nte ring or Ch an gin g th e Cu rre nt N a me Sho wn on the D is pla y
1. Pres s the MUTE button.
2. The n e nte r the na me (up to 24-characters may b e e ntered) by
using ke ys on the dia l pa d as shown in Cha pte r 5,Figure5-5: Other
Ke y Pa d C o d e s (N am e ). The display updates as the name is
ent er ed.
3. Pres s the SPE ED button when finis hed. A confirma tion tone is
hea rd.
4. Pr es s H OLD, u se [
✳] or [#] to scro ll to next entry.
The L ocal Numb er/ Name Trans la tion Table ca n be us e d to en ter
a dditi ona l sp ee d dial numbe rs used for di rec tory d ial or d ial b y
n ame. T he name en tere d in to the loca l numb er/ name
tr ans lat ion ta ble i s i rrel ev ant wh en u se d with dire ctor y dia lin g
a nd dial by na me. Note th at the nu mber s en tere d into thi s tab le
a re li mite d to 14 digi ts an d are cov ere d by t oll re strict ion ru les. 
						

							Di r e c t or y Di a li n g 7 - 15
METHOD 3 -- A System Speed Dial Bin is used to enter names associated
to a S yst em Sp ee d Di al B i n O NLY .
Dial th e D irectory L is t p rogram code [693] on the dial pa d. T he
HOLDbuttonis lit. The firstentry(entry000) in the DirectoryList
the n d is pla ys o n th e p ho ne as fo ll o ws:
AAA = D irec t o r y Lis t en t r y n u mb er ( 00 0- 19 9)
XX X = S ta t i o n, S y s te m S p e e d D i al B i n, o r L o c al N um be r/ N a me Tr an s l at i o n n u mb e r
nnn = Programm ed Nam e (blank if none)
Selec ting a Different Entr y in th e Directory List
1. Ent er a val id ent r y n u mber ( 00 0–199) on the dial pad,
-or -
Di al [
✳]toscrollup(nextentry) through thelist,
-or -
Dial [#] to scroll down (previous entry) through the list.
2. Press the TRANS button to select the entry.
Entering a Name with a System Speed Dial Bin
1. Se le c t th e d esi re d ent r y us ingMe t ho d Th r eepr oce dur e.
2. Dial the system speed dial bin location (020-999).
3. Pres s the SPE ED button. A confirm ation tone is he ard a nd the
ent r y i s save d.
4. Pr es s H OLD, u se [
✳] o r [#] to sc ro l l to nex t ent r y.
E nte ring or Ch an gin g th e Cu rre nt N a me Sho wn on the D is pla y
1. Pres s the MUTE button.
2. Enter the name (up to 24 cha ra cte rs may be ente re d) by using
key s on the d ial p ad a s s hown in C hapter 5,Fi g ur e 5- 5: O ther Key
Pad Codes (Name). The display updates as the name is entered.
3. Pres s the SPE ED button when finis hed. A confirma tion tone is
hea rd and the disp lay upda te s.
4. Pr es s H OLD, u se [
✳] o r [#] to sc ro l l to nex t ent r y.
DIR L ST AA A BI N/ICM : XXX
nnnnnnnnnnnnnnnnnnnnnnnn 
						

							7-16 ICL ID An sw ere d Ca ll Manag ement Table
ICLID Answered Call Management Table
An Answered Call Management Table with 100 entry capacity is
mai ntaine d in the sy stem. The cal l ing numbe r/na me infor ma ti on
pe rtaining to any answ ered call is pla ced in this ta ble a t the time the
sys te m de t er min es the cal l was ans wer ed .
Thi s tab le ma y be acce ss ed from any use r st at ion dis pl ay p hone so t he
answ er ed c all s may be re vi ewe d a nd ha ndl ed by t he end use r . A ny
Attendant station(s) can delete a table entry, one entry at a time.
Upon entering the review process, the functions available to a phone are:
Tabl e 7 -2 : ICLID Ans wered Cal l Ma nagem ent
Function Button
Go to beginning of table Dial Code 659
Review next item in tabl e ent ry MUTE
S te p to ne x t t ab le e ntr y HO L D
D elete t ab le entr y (Atten dan t o nly ) FLASH
Exit table review function ON/OFF
Step to previ ous table ent ry TRANSFER
Cal l B ack SPEED 
						

							ICL ID Unans wered Call Ma nagem ent Table 7 -17
ICLID Unanswered Call Management Table
An Unans were d Ca ll Mana gem ent T able with 100 e ntry capa city for the
Tri ad- SS yst em is ma int ai ned . T he ca ll in g numb er /n ame in form ati on
pe rtaining to any unans wered call is placed in th is ta ble a t the tim e the
sys te m de t er min es the cal l was ab andone d.
This table may be accessed from any station display phone so that the
unans wer ed c al ls may be r evi ewe d and h andl ed by t he e nd us er .
Upon entering the review process, the functions available to a phone are:
Conditions
†Telco must activate Caller ID service.
†Auto Atte ndant calls a re conside re d ans wered.
Reviewin g ICLI D Un an swe red Cal l Ma na gem ent T abl e
1. Dial th e a ccess code [635] on the d ia l p ad f rom any s ta tion in the
sys te m.
2 . Whe n t he des ir ed ta bl e e nt ry is di sp laye d on th e LCD, pr es s t he
SPEED button to automatically dial the table entry.
Ta ble 7-3 : ICLID Unansw ered Cal l Mana ge me nt
Function Button
1. Go to beg in ni ng of t abl e Dial Code 635
2. Review next i tem i n t able entr y MU TE
3. Step to next table entry HOLD
4. Del ete tab le en tr y FL ASH
5. Ex it ta b le rev iew fun c tio n ON/ OFF
6. St ep t o previo us t abl e ent ry TRA NSFER
7. Call Back SPEED 
						

							7-18 M essa ges - Cus to m
For Ne xt I te m i n thi s E ntr y:
1. Pres s the MUTE button to toggle to the nex t item.
2. Pres s the ON/OF F button to e xit the re view function.
For Ne xt T a bl e E ntry :
Press the HOLD button .
For Pr ev io us T a ble E ntr y:
Pre ss the T RAN S b utton.
Mess ag es - C u st om
The Cus tom M es sage f e at ure l et s the s yst em admi ni st ra tor e nte r up t o
te n c u s to m mes sag es fo r u se by sys te m s ta ti o n u s er s. The se me ssa ges
may be spe cif ie d an d customi zed by the custome r o n a syste m-wi de
basis.
The system administrator (Station 100) programs the ten custom
mes sag es at t he fir st A t te ndant sta ti on a s f oll ows:
1. Dial th e C ustom Messa ge program code [694] on the dial pa d. T he
following message displays:
2 . Ent er a val id me ssa ge bin numbe r [2 1–30 ]. The fo l lo wi ng mes sage
d is play s a fte r th e b in # h as b ee n s el ec t ed.
ENTER MSG NO
MM M DD YY HH:MM am
m mmm mm mmm m. . .
EN T ER MS G : 
						

							Mess ages - C ust om 7 - 19
3. Enter the custom message using the dial pad keys to enter the letters
asshowninChapter5,Figure 5- 5: O ther Key Pad Codes ( Name).
†Up t o 24 al pha nume ri c char acte r s may be e nt er ed f or t he custo m
message (this represents 48 digits entered). The actu al characters
display a s the digits are b eing e nte re d w hile prog ram ming th e
mes sag es.
†TheAttendantmustgoidleafterprogrammingamessagebefore
another me ss age may be pr ogra mme d.
†The A tt end ant t hen pre ss es th e H OLD but ton to ent er t he
mes sag e a nd a confirma tion tone is heard.
Conditions
†The teleph one re ce iv ing the m ess age or programming mu st be a
display tele phone.
†Key te le phone s and S LTs ca n leave a me ssa ge. SLTs are n otified tha t
the y le ft a m ess age with a wa rning tone whe n going o ff-hook .
†Incoming and outgoing calls are not inhibited with a message
di spl ayed.
†Whe n a mes sage i s dis pla yed by a ke y t el ep hone, the D ND b utt on
LED flashes at the 15 ipm rate.
†Whe n DN D is invoke d on th e tele phone, the m ess age is ca nceled.
†Mes sage A cce ss (wi th de sir e d me ssa ge) may be ass ign ed to a fl ex
but ton .
†The Message Access function is assigned to a station flex button in
dat aba se adm ini st ra ti on.
†A st at ion use r may s tor e any of t he avai la ble me ss age s und er a fle x
but ton ass ign ed as a Me ssa ge Acces s b utt on.
†The t en Cust om M e ssa ges di spl ay in a s imi la r fas hion as Canne d
messages. The idle station display shows the message that was
act iva te d a t the st at i on and a ca ll in g st at io n re cei ve s t he STA XXX or
name -i n-di sp lay fol lowe d by th e p rogr amme d cus tom me ssa ges .
†Thi s f eat ur e i s not avai l abl e f or use at A tt en dant s t at ion s.