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Toshiba Dkt2010h User Guide

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    							Advanced Operation
    Tone/Pulse Dialing
    Strata CTX DKT/IPT Telephone     11/0357
    Tone/Pulse Dialing
    With some older Central Offices, you may have to make calls on outside lines 
    programmed for rotary dial pulses. This feature enables you, while on these lines, to 
    switch to tone dial to access remote equipment (such as an answering machine) 
    requiring touchtones.
    NoteWith ISDN calls, when $
    .
    
     is pressed, all of the digits entered 
    after that point will be sent with touchtones. 
    ➤To  c h a n g e  To n e  D i a l i n g
    1. Access an outside line.
    2. Dial a telephone number.
    3. While on the call, press 
    $
    .
    
    . Although the outside line is 
    programmed for rotary dial pulses, access the outside line and dial the telephone 
    number like any other call described in this user guide.
    The Tone LED lights steady red and you are able to send touchtones with your dial 
    pad. The feature is cancelled when the call is completed. 
    						
    							Advanced Operation
    Voice Mail - Direct Transfer
    58Strata CTX DKT/IPT Telephone     11/03
    Voice Mail - Direct Transfer
    The Strata CTX enables you to transfer a call directly to a voice mailbox without first 
    ringing that person’s telephone. 
    ➤ To transfer a call directly to Voice Mail (VM)
    1. While on a call, press 
    !#$ . You hear feature dial tone.
    2. Enter 
    
    . You hear entry tone.
    3. Enter the VM mailbox number (usually the same as the extension number), then 
    press 
    
    . The call transfers immediately and your extension becomes idle.
    Voice Mail Soft Keys
    This section provides simple definitions of the Stratagy ES (including the Stratagy 
    iES32) Voice Mail Soft Keys. Once your telephone is connected to your Stratagy ES 
    voice mailbox, the LCD displays the Stratagy ES Main Menu options shown in Ta b l e  
    8 below.
    You are then able to perform many of the standard Stratagy ES voice mail functions 
    using the Soft Keys on your telephone. Ta b l e  9 shows a sample of some of the 
    available Soft Keys.
    For more information on Stratagy ES voice mail features, refer to the Stratagy Voice 
    Processing User Guide.
    Table 8 Stratagy ES Main Menu Soft Keys for CTX Digital Telephones
    DKT 3014 SDL
    DKT 3010 SD
    DKT 3020 SD
    IPT1020 SDDKT 2010 SD
    DKT 2020 SDVoice Mail Functions
    PLAY MSGS PLAY PLAY Play Messages
    SEND SEND SEND Send Messages
    MANAGE MBX MGMT MGMT Manage Mailbox
    EXIT
    Exit Mailbox
    HANGUP QUIT
    Disconnect from Stratagy ES 
    						
    							Advanced Operation
    Voice Mail Soft Keys
    Strata CTX DKT/IPT Telephone     11/0359
     
    Table 9 Soft Keys for CTX Digital Telephones 
    DKT 3014 SDL
    DKT 3010 SD
    DKT 3020 SD
    IPT1020 SDDKT 2010  SD
    DKT 2020 SDVoice Mail Functions
    ACCEPT
    Confirm automatic copy destination
    ADD ADD ADD Create a Guest Mailbox
    ADD DESTS Additional Destinations
    ADD MBX ADD ADD Add a mailbox to the list
    ALL MSGS
    Copy All Messages
    AM?
    AM
    APPEND APND
    Append recording
    AUTO COPY
    Set Automatic Msg Copy
    BACK UP
    Backup (rewind)
    BSY GRT REC
    Record Busy Greeting
    BUSY GREET
    Select Busy Greeting (toggle)
    CALL SCREEN
    Change Call Screening (On/Off)
    CANCEL
    Cancel recording
    CANCEL MSG CANC CNCLCancel message and select new 
    destination
    CHANGE
    Change notification digits
    CHG 
    GREETINGGRT GRT Change Greeting
    CONT DELETE
    Continuous Delete
    CONT PLAY
    Continuous Play
    DATE & TIME DATE
    Message Date and Time
    DELAY TIME
    Set Delay Time
    DELETE DEL DEL Delete the message/guest mailbox
    DELETE MBX DEL DELDelete a mailbox from the personal 
    distribution list
    DELETE MSG
    Delete message (Future Delivery Review) 
    						
    							Advanced Operation
    Voice Mail Soft Keys
    60Strata CTX DKT/IPT Telephone     11/03
    DESTINATIONEnter automatic copy destination
    DIRECTORY DIR DIR Directory plus name
    DND DND DND Change Do Not Disturb (On/Off)
    ENABLE/
    DISABLE
    Enable/Disable:
    Notification template (toggle)
    Automatic copy
    END TIME
    Set copy End Time
    FOLDERS FLDR
    New/Saved message folder
    FORWARD FWD FWD Forward the current message
    FUTURE DLVR
    Set Future Delivery, Future Delivery 
    Review
    GO FORWARD
    Go forward (advance)
    GUEST MBXES GST GST Manage Guest Mailboxes
    IMM ALL FAX SNDN
    Immediate Fax (all faxes in folder)
    IMM THS FAX SND1
    Immediate Fax (current fax doc)
    MARK PRIVAT PRV PRV Set Private status (On/Off)
    MARK 
    URGENTURG URG Set Urgent status (On/Off)
    MSG 
    FOLDERSFLDR FLDR Manage Personal Folders
    MSG NOTIFY
    Change message Notification
    MULTI ENTRY MULTI MULTI Multiple Destinations
    NAME 
    RECORDNAME NAME Record your Name
    NEXT NEXT NEXT Play next message
    NEXT MSG
    Play next message (Future Delivery 
    Review) Table 9 Soft Keys for CTX Digital Telephones (continued)
    DKT 3014 SDL
    DKT 3010 SD
    DKT 3020 SD
    IPT1020 SDDKT 2010  SD
    DKT 2020 SDVoice Mail Functions 
    						
    							Advanced Operation
    Voice Mail Soft Keys
    Strata CTX DKT/IPT Telephone     11/0361
    NEXT NAME NEXT NEXT Play next name
    PAUSE PAUS PAUS Pause recording
    PAUSE PLAY
    Pause playback
    PER DST LST LIST LIST Manage Personal Distribution Lists
    PERSONAL 
    LISTLIST LIST Personal distribution list (1~25)
    PM?
    PM
    PREVIOUS
    Play the Previous message
    PREV MENU PREV
    Return to previous menu
    REC 
    COMMENTCOMM COMM Record a list Comment
    RECORD REC REC Record
    REENTER
    Re-enter automatic copy destination
    REENTER 
    NAMREDO REDO Re-enter name or Exit
    REPLAY
    Replay current message
    REPLY RPLY RPLY Reply to the current message
    RE RECORD RREC RREC Re-record
    RESET 
    PWORDRSET RSET Reset Guest Password
    RETRN RECPT RTRC RTRC Set Return Receipt request (On/Off)
    REVIEW REVW REVW Review recording/guest mailboxes
    REVIEW LIST REVW REVW Review current list
    REV OPTIONS
    Review Option Settings
    SAVE SAVE SAVE Save the message/recording/changes
    SAVE MSG
    Save message (Future Delivery Review) Table 9 Soft Keys for CTX Digital Telephones (continued)
    DKT 3014 SDL
    DKT 3010 SD
    DKT 3020 SD
    IPT1020 SDDKT 2010  SD
    DKT 2020 SDVoice Mail Functions 
    						
    							Advanced Operation
    Voice Mail Soft Keys
    62Strata CTX DKT/IPT Telephone     11/03
    SECURITY 
    CODCODE CODE Change Security Code
    SELECT NAME PICK PICK Select name
    SEND MSG SEND SEND Send and Return to Main menu
    SET DAY
    Set the Day (1~31)
    SET HOUR
    Set the Hour (1~12)
    SET MINUTES
    Set the Minutes (0~59)
    SET MONTH
    Set up Month (1~12)
    SET YEAR
    Set up Year (last two digits)
    SPCL FUNCT SPCL
    Special Functions
    SND ALL FAX FAXN
    Send All Fax (in folder to fax dev)
    SND THS FAX FAX1
    Send Current Fax (to fax device)
    SPCIAL SEND SPCL SPCL Special Delivery Options
    START TIME
    Set copy Start Time
    STOP STOP STOP End recording
    URGENT 
    MSGS
    Copy Urgent Messages
    USER OPTNS OPTN OPTN Change User Options
    YES
    Resume playback Table 9 Soft Keys for CTX Digital Telephones (continued)
    DKT 3014 SDL
    DKT 3010 SD
    DKT 3020 SD
    IPT1020 SDDKT 2010  SD
    DKT 2020 SDVoice Mail Functions 
    						
    							Advanced Operation
    Call Recording
    Strata CTX DKT/IPT Telephone     11/0363
    Call Recording
    While on an active call, a station user can record the conversation and store it in a 
    Stratagy voice mailbox. Recordings can also be paused or restarted. Depending upon 
    your System Administrator, you are given either a manual method of recording that 
    allows you to designate the mailbox where the recording will be sent or an auto 
    method that automatically sends the recording to a predefined mailbox that is assigned 
    to the phone you are using. This may be your personal mailbox.
    NoteAsk your System Administrator which method to use when recording a call.
    This feature requires the presence of a 
    )
     	 and a #)6 (Pause/Resume) 
    button on your telephone. Feature codes are not available.
    Important!Stratagy ES mailboxes have a definable limit on the length one message 
    can be. If you plan on making lengthy recordings, see your System 
    Administrator so your message recording time can be properly defined.
    ➤ To record a call
    1. With a call in progress, press 
    )
     	. 
    If you are using the auto method, the Record LED flashes rapidly and there is 
    approximately a one second interval (in extreme busy conditions, up to five 
    seconds) before the recording starts and the Record LED changes to the in-use 
    interval flash rate. You are now recording. Continue to Step 3.
    ...or if you are using the manual method, the Record LED flashes green rapidly. 
    Continue to Step 2.
    2. (Manual method only) If you want to record the call to the predefined mailbox 
    associated with the phone you are using, press 
    
    . The Record LED flashes rapidly 
    and there is approximately a one second interval (in extreme busy conditions, up to 
    five seconds) before the recording starts and the Record LED changes to the in-use 
    interval flash rate. You are now recording.
    ...or if you want to record this call to another mailbox, enter the mailbox number 
    (usually the extension number). Finish by pressing 
    
    .The Record LED flashes 
    rapidly and there is approximately a one second interval (in extreme busy 
    conditions, up to five seconds) before the recording starts and the Record LED 
    changes to the in-use interval flash rate. You are now recording.
    3. To stop recording, press 
    )
     	. The LED turns off and the recording stops. To 
    resume recording at this point, you need to begin a new recording, see Step 1. 
    						
    							Advanced Operation
    Call Recording
    64Strata CTX DKT/IPT Telephone     11/03
    Notes
    The following notes apply to telephone systems that are networked. For instance, if 
    your company is so large that some departments are connected to one system (node) 
    and others are on another (either in the same building or in another city), the 
    telephones on the other node are considered “remote” stations.
    When a station that started voice recording puts a line on hold (consultation-hold 
    or line-hold), voice recording stops and cannot be resumed.
    When a remote station (on another node in the telephone system) starts voice 
    recording, then puts the call on hold, if that call is picked up by another station, 
    voice recording continues.
    When a local Attendant “splits” two callers that were conferenced, voice recording 
    stops. When a remote Attendant “splits” two callers, voice recording is unaffected.
    If a recorded call is put on Line hold, voice recording stops when that held call is 
    picked up by another station. When the held call is in a different node, voice 
    recording is unaffected when the held call is picked up.
    ACD or Attendant call monitoring cannot be used if voice recording is taking 
    place. Conversely, if ACD or Attendant call monitoring is taking place, you cannot 
    use voice recording.
    Pause/Resume Recording
    You can pause the recording while continuing the conversation by pressing #)6. 
    The PS/RES LED flashes red. Your conversation is no longer being recorded.
    To resume recording as part of the same message, press the 
    #)6 button again. 
    You can pause and resume indefinitely throughout the conversation. The only limit 
    may be a message length imposed by the voice mail system.
    Other Voice Mail Features
    Another voice mail feature lets you to include a voice mailbox in a conference call. 
    See “Adding Voice Mail to a Conference” on page 15. For instructions on the Stratagy 
    Voice Mail features, refer to the Stratagy Voice Processing User Guide. 
    						
    							Strata CTX DKT/IPT Telephone     11/0365
    DKT3014 LCD Features4
    This chapter shows how to use the DKT3014-SDL (shown below) large screen 
    directory display and individual name searches.
    DKT3014-SDL Telephone
    5908
    Msg
    MicRedial
    Spdial
    SpkrCnf/TrnHold
    Vol
    Feature
    Scroll Mode
    Page
    FEB 19 MONDAY 12:00FRED S NO. 3371
    DIRECT  SS
    SYSTEM  SD
    PERSONAL  SD
    EXTERNAL  DIR
    INTERNAL  DIR
    ZQ 
    						
    							DKT3014 LCD Features
    Directory and Speed Dial Listings
    66Strata CTX DKT/IPT Telephone     11/03
    Directory and Speed Dial Listings
    The directory menu (idle state) is shown below.
    Direct Station Selection
    This option displays all named stations in alphabetical order.
    1. Press the 
    DIRECT SS Soft Key to view 
    the first screen.
    2. To view the following page, press the 
    MORE Soft Key; press PREVIOUS to 
    page back.
    3. To select someone from the list, press the 
    Soft Key next to their name. The system 
    calls that number.
    5860
    Soft Keys
    Feature
    Scroll Mode
    Page
    FEB 19 MONDAY 12:00FRED S NO. 3371
    DIRECT  SS
    SYSTEM  SD
    PERSONAL  SD
    EXTERNAL  DIR
    INTERNAL  DIR
    Scrolling  
    DirectoriesDirect Station Selection
    System Speed Dial
    Personal Speed Dial
    Direct Station Selection
    System Speed Dial
    Search by 
    Initials
    FRED J                            NO. 3371
    MAR 18         MONDAY         01:35
    BOB T
    DON U
    CAROL F FRED M
    CUST SERV GRAY W
    PREVIOUS MORE
    EXIT
    CALLING
    3200 
    						
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