Toshiba Dkt2010h User Guide

							DKT3014 LCD Features
Directory and Speed Dial Listings
Strata CTX DKT/IPT Telephone     11/0367
System Speed Dial and Personal Speed Dial
Using System Speed Dial and Personal Speed Dial is very similar to using Direct 
Station Selection, described above. 
1. Press the Soft Key next to 
SYSTEM SD or PERSONAL SD to view the first screen. 
2. To view the following pages, press the 
MORE Soft Key; press PREVIOUS to page 
back.
3. To select someone from the list, press the Soft Key next to their name. The system 
calls that number and displays its directory information.
Internal Directory and External Directory
External Directory enables you to search the System Speed Dial Numbers 
alphabetically (typically, external destinations). Internal Directory enables you to 
search all of the internal name extensions alphabetically. This saves time since you do 
not have to step through the lists screen-by-screen. 
See Table 10 on page 69 for instructions on entering letters, numbers and punctuation 
from the dial pad. 
1. Press the 
INTERNAL DIR or EXTERNAL 
DIR
 Soft Key to view the first screen. 
2. Begin by entering the name (see 
Table 10 on page 69) and pressing the 
FIND Soft Key.
FRED J                            NO. 3371
INPUT THE NAME?
EXIT FIND
FRED J                            NO. 3371
B
LEFT RIGHT
EXIT FIND 
						

							DKT3014 LCD Features
Directory and Speed Dial Listings
68Strata CTX DKT/IPT Telephone     11/03
Storing Personal Speed Dial Names
You can store names with Personal Speed Dial numbers. These names will display as 
Soft Keys, that can be used for dialing with the Personal SD directory on the 
DKT3014-SDL telephone.
NoteSpeed Dial bins (locations) must be assigned to your DKT3014-SDL telephone 
by your System Administrator before you can store names. Your CTX System 
Administrator can also associate names with Station Speed Dial numbers.
➤To assign Station Speed Dial names
1. From a digital telephone connected to the Strata CTX, enter User Programming 
Mode by dialing 

,  or, press 7.
2. Press 
	. “SPEED DIAL MODE” displays on the LCD.
3. Enter a Speed Dial location number (100~199, depending on system 
programming).If you entered “B,” all names beginning 
with “B” are listed. You can press the 
MORE Soft Keys to view adjacent pages.
3. To select someone from the list, press the 
Soft Key next to the name. The directory 
information displays. 
4. Press the Soft Key next to the person or 
dept. you wish to call. The system calls 
and displays the directory information.
5. Press any key to return to the idle 
screen...or, from the directory listing 
screen, press 
EXIT to return to idle.
FRED J                            NO. 3371
B
BAKER G BALL F
BAWLER S BRETON l
PREVIOUS MORE
EXIT FIND
FRED J                            NO. 3371
00:00:01
CONFERENCE
ABR
PA G E 
						

							DKT3014 LCD Features
Directory and Speed Dial Listings
Strata CTX DKT/IPT Telephone     11/0369
4. Enter the telephone 
number to be stored. If 
you normally a dial line 
access code (such as 
) 
and/or and area code, enter 
the codes before the 
telephone number.
5. Press 
, then input the 
name that will appear in 
the Personal SD directory 
(nine characters max).
You can enter 
alphanumeric characters 
from the dial pad (shown 
right and in Table 10).
To move one character 
to the right, press the 
RIGHT Soft Key. To 
add a space, press the 
RIGHT Soft Key twice.
To backspace (delete 
previous character), 
press the 
LEFT Soft 
Key.
To cycle back to the first 
letter, continue pressing 
the 
LEFT Soft Key.
6. Press 
	. The Speed 
Dial name is now 
programmed.
7. Go off hook. The DKT exits User Programming Mode.
8. Test the Personal SD entry by pressing the 
Personal SD Soft Key. Look for the 
name in the entry and press the Soft Key associated with that name.
Example:
Press the  for “A.”
Press the   again for “B,” etc.
Refer to the table for other characters.
5859
Table 10 Dial Pad Alphanumeric Characters
Dial Pad 
ButtonsNumber of times to press 
the dial pad button
12345
-.:,1
&ABC‘2
+DE F ! 3
GH I & 4
JKL * 5
 MNO # 6
PQRS 7
,TUV ? 8
WX Y Z 9
()&/0 
						

							DKT3014 LCD Features
Directory and Speed Dial Listings
70Strata CTX DKT/IPT Telephone     11/03 
						

							Strata CTX DKT/IPT Telephone     11/0371
User Programming5
User programming enables you to change your telephone’s layout/registration and 
other settings. With user programming you can re-define Flexible Buttons to perform 
other functions.
Enter numbers in your personal Speed Dial list
Program One Touch and Flexible Buttons
Register Call Forward assignments for easy use (max. of four buttons per 
telephone)
Assign Message Waiting Keys
Assign the background music (BGM) source to be played over the telephone’s 
speaker
NoteUser Programming applies to LCD telephones only.
Programming Feature Buttons
Digital telephone users can use the programming mode for customizing their Toshiba 
telephones without the aid of an Administrator or Service Technician. The User 
Programming mode is accessed with a 
7 button assigned to a Flexible Button 
or through an access code. User Programming enables users to customize these 
features:
Flexible Buttons – Toshiba telephones have 10, 14, or 20 Flexible Buttons to 
which the user can assign any one of approximately 50 different features (DND, 
ACB, Release, etc.). Once assigned to a button, the feature is accessed by pressing 
that button. Some of the types of feature buttons that users can set on their 
telephones include: 
						

							User Programming
Flexible Button Codes
72Strata CTX DKT/IPT Telephone     11/03
Call Forward – Users can set the Call Forward (CF) destination and CF-No 
Answer timer for the CF buttons.
One Touch – Users can set speed dial and custom feature access code 
sequences for One Touch buttons.
Background Music – Users can select Quiet Tone or the music source (up to 
15) that will play on their telephone’s speaker when they activate the 
 
button.
NoteDirectory number and external line buttons cannot be added or deleted, but their 
ring tones can be individually changed.
In addition to the Programming Mode, an advanced programming function enables 
your CTX System Administrator to individually turn On/Off the telephone’s beep 
tone, handset call waiting tone, and microphone background noise cancellation option. 
This mode enables LCD contrast adjustment and testing the DKT3014 LCD screen.
User Programming Mode
➤To enter User Programming Mode, press the 7 button
...or dial 

, . “USER PROG MODE” appears on your LCD. The Program 
LED is steady green. 
➤To exit User Program Mode, press 7 
… or go off- and on-hook press 

, .
NoteA DKT equipped with a headset adapter ignores the hookswitch. It can only 
exit User Programming by timing out (approximately 15 seconds).
Flexible Button Codes
Flexible buttons are the unassigned buttons on your keystrip that can be used to store 
features. The number of available Flexible Buttons depends on your telephone model 
and how the buttons are preassigned by the CTX System Administrator. See pages 3 
and 6 for the Flexible Button locations. 
The following steps enable you to program features onto Flexible Buttons for one-
touch feature access. 
						

							User Programming
Flexible Button Codes
Strata CTX DKT/IPT Telephone     11/0373
Setting/Changing a Flexible Button’s Function
1. Press 
,  to enter User Programming Mode.
2. Press 
%	.
3. Press the Flexible Button to set or change.
4. Enter the Flexible Button Code (see Ta b l e  11), plus any optional parameters.
5. Press the same Flexible Button (flashing) to save the setting. “DATA 
PROGRAMMED” appears on your LCD.
Table 11 Flexible Button Codes   
FeatureCodeFeatureCode
Account CodeCaller ID
Automatic Busy Redial - OnCancel
Automatic CallbackDo Not Disturb (On/Off)
Background MusicDoor Lock Cancel
Call Forward (CF) - Any Calls DSS Button
All CallFlash - Short
BusyFlash - Long
No AnswerMicrophone Cut-off
Busy No AnswerOne Touch Button
CF - External (Outside) Calls Paging
All Call
Page All Groups
BusyPage Individual Groups
No AnswerEmerg. Page - Individ. Group
Busy No AnswerEmerg. Page - All Groups
Call Park OrbitAnswer Page - All Groups 
Call Pickup Phantom Extension Message Waiting
Incoming - Group Pickup Privacy
Incoming - Directed Extension Pickup Privacy Release
Incoming - Directed Group Pickup Night Transfer
Incoming - Directed Extension Pickup Record to VM
On hold - Local RetrievePause/Resume recording
On hold - Remote RetrieveRelease Button
On hold - Outside Line RetrieveRelease/Answer
On hold - Directed Extension RetrieveSplit
On hold and IncomingSpeed Dial
Incoming - Any External CallUser Programming Mode 
						

							User Programming
One Touch Buttons
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One Touch Buttons
One Touch buttons can be used for storing frequently used features or dialed numbers, 
such as Speed Dial numbers (use Speed Dial Codes to store additional numbers). One-
touch buttons can be preassigned to your telephone – your System Administrator can 
help you identify them. 
If you do not have a One Touch button, but you have an available Flexible button, you 
can convert the Flexible button to a One Touch button. Perform the procedure called 
“Setting/Changing a Flexible Button’s Function” on page 73 (in Step 4, enter the 
access code for One Touch button). Once you have created a One Touch button, you 
can change the function by using the following procedure.
Changing a One Touch Button
1. Press 
,  to enter User Programming Mode.
2. Press the One Touch button to be set.
3. Enter the digits or special buttons for the function to be dialed. You can include the 
following in the dial string:
Dial pad digits 
~.To program special characters, see Ta b l e  1 2.
A maximum of 32 characters.
Station and System Speed Dial index (or bin) numbers can be entered. The 
Speed Dial index number will automatically dial out on the extension or Line 
programmed on the One Touch button with the associated Speed Dial index 
number.
Function buttons, except One Touch or a 
7 button.
Handset hooking (on-hook/off-hook) cannot be recorded.
4. Press the One Touch button to save the entry.
We suggest writing the name or number of the One Touch button on your button 
strip. 
						

							User Programming
One Touch Buttons
Strata CTX DKT/IPT Telephone     11/0375
To Use a One Touch Button
➤Press the One Touch button.
Setting/Changing a Personal Speed Dial Code
See “Storing a System/Station Speed Dial Number” on page 55.
Table 12 Special Characters 
EntryMeaning
0+ +ROG
Indicates “stop.” The One Touch button blinks rapidly and stops the delivery of 
the remaining digits in the string until it is pressed again. Multiple “stops” can be 
programmed into one string.
0
a
Pause (1~9) seconds. If you need to pause longer than nine seconds, enter 
additional pause escape sequences. For example, to insert a 17-second pause, 
enter 


. The display of a pause in the Speed Dial Number shows a “P” 
without specifying the duration. In this example, you would see “PP.”
00 0
0
 
						

							User Programming
Feature Codes
76Strata CTX DKT/IPT Telephone     11/03
Feature Codes
Feature Access Codes are entered as a sequence on your telephone to use a particular 
feature. For an example of Call Forward, see “Call Forward Examples” on page 33.
Table 13 Feature Access Codes 
FeatureFeature Access Code Sequences1
Account Code (while on a call)&QI7UQ + , dial account code digits
Attendant ConsoleExt. button + 
Automatic Busy Redial - On&QI7UQ + , hang up
Automatic Busy Redial - OffExt. button + 
Automatic Callback (while on a call) when you hear busy tone
Automatic Callback CancelExt. button + 
Background Music
Telephone Speaker On
Ext. button +  + music source no. (1~15) +  
Telephone Speaker OffExt. button +  + 6SNU
External Speaker OnExt. button +  + music source no. (1~15) + 
External Speaker OffExt. button +  + 6SNU
Call Forward - See Table 2 on page 33.
Call Park
Activate (while on a call)&QI7UQ + + Orbit Number (~) or your 
Ext. No.
Retrieve (while on a call)Ext. button + + Orbit Number (~) or your 
Ext. No.
Call Pickup
Directed DN pickup of ringing or held 
calls.Ext. button +  + Ext. No
Directed DN pickup of ringing, held or 
parked calls.Ext. button +  + Ext. No. to be picked up
Incoming - Group Pickup Ext. button +  + Group Number to be picked up
Incoming - Directed Extension Pickup 
Ext. button +  + Primary Ext. No to be picked up
Incoming - Directed Group Pickup 
Ext. button +  + Group Number to be picked up
Incoming - Directed Extension Pickup 
Ext. button +  + Ext. Number