Xerox Document Centre 545DC HCF User Manual
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Table of Contents 9 The Copy Result is Not What was Expected ...................................................... 376 Trouble during Printing ............................................................................................ 378 Unable to Print .................................................................................................... 378 The Print Result is Not What was Expected ....................................................... 379 Trouble during Faxing.............................................................................................. 381 Sending Problems............................................................................................... 381 Receiving Problems ............................................................................................ 386 Trouble during Scanning ......................................................................................... 390 Unable to Scan with the Machine ....................................................................... 390 Unable to Import Scanned Documents to the Computer .................................... 391 Unable to Send a Scanned Document over the Network (FTP/SMB) ................ 392 Unable to Send E-mail ........................................................................................ 393 The Image is not What was Expected ................................................................ 393 Network-related Problems ....................................................................................... 395 When using SMB ................................................................................................ 395 When using NetWare .......................................................................................... 397 When using TCP/IP ............................................................................................ 401 When using EtherTalk......................................................................................... 402 CentreWare Internet Services Problems ............................................................ 403 E-mail Features Problems .................................................................................. 404 Internet/Intranet Connection Problems ............................................................... 405 IPv4 and IPv6 Connection Problems .................................................................. 406 Media Print - Text Trouble ....................................................................................... 409 Error Code ............................................................................................................... 410 Other Errors ........................................................................................................ 488 Paper Jams ............................................................................................................. 489 Paper Jams in Top Left Cover A ......................................................................... 490 Paper Jams in Bottom Left Cover B.................................................................... 492 Paper Jams in Bottom Left Cover C ................................................................... 492 Paper Jams in Top Left Cover E ......................................................................... 493 Paper Jams in Trays 1 to 4 ................................................................................. 494 Paper Jams in Tray 3 (When Tandem Tray Module is Installed) ........................ 494 Paper Jams in Tray 4 (When Tandem Tray Module is Installed) ........................ 495 Paper Jams in Tray 5 .......................................................................................... 496 Paper Jams in Tray 6 (HCF A4 1)....................................................................... 497 Paper Jams in Duplex Module D ........................................................................ 499 Paper Jams in Finisher-A1.................................................................................. 499 Paper Jams in Finisher-B1.................................................................................. 500 Document Jams....................................................................................................... 502 Stapler Faults .......................................................................................................... 504 Staple Jams in Staple Cartridge (For Finisher-A1) ............................................. 505 Staple Jams in Staple Cartridge (For Finisher-B1) ............................................. 506 Downloaded From ManualsPrinter.com Manuals
10 16 Appendix .................................................................................................................509Specifications ...........................................................................................................510 Printable Area...........................................................................................................522Standard Printable Area ......................................................................................522 Extended Printable Area ......................................................................................522 Internal Fonts ...........................................................................................................523 Optional Components...............................................................................................525 ESC/P-K Emulation ..................................................................................................528 Emulation .............................................................................................................528 Fonts ....................................................................................................................529 Output Feature.....................................................................................................529 ESC/P-K Emulation Print Features ......................................................................529 ESC/P-K Emulation Settings ...............................................................................530 Magnification Table..............................................................................................537 Paper Size and Number of Printable Characters.................................................541 PDF Direct Print .......................................................................................................543 PDF Direct Print Settings .....................................................................................543 DocuWorks Direct Print ............................................................................................545 DocuWorks Direct Print Settings .........................................................................545 PCL Emulation .........................................................................................................547 Emulation .............................................................................................................547 Fonts ....................................................................................................................547 Output Feature.....................................................................................................549 PCL Emulation Settings .......................................................................................549 HP-GL2 Emulation ...................................................................................................554 Emulation .............................................................................................................554 Fonts ....................................................................................................................554 Output Feature.....................................................................................................555 Factory Default Settings ......................................................................................555 HP-GL/2 Emulation Settings ................................................................................556 Hard Clip Area .....................................................................................................563 Printable Area ......................................................................................................564 Auto Layout..........................................................................................................565 Notes and Restrictions .............................................................................................572 Notes and Restrictions on the Use of the Machine..............................................572 Notes and Restrictions on the Use of the Copy Feature .....................................574 Notes and Restrictions on the Use of the Print Feature ......................................575 Notes and Restrictions on the Use of the Scan Features ....................................577 Notes and Restrictions on the Use of the Fax Feature ........................................581 Notes and Restrictions on the Use of the E-mail/Internet Fax Feature ...............582 Notes and Restrictions for IP Fax (SIP) ...............................................................587 Notes and Restrictions when Connecting with Internet Service Provider ............588 Notes and Restrictions on the Interrupt Mode .....................................................590 Notes and Restrictions on Folders.......................................................................592 Downloaded From ManualsPrinter.com Manuals
Table of Contents 11 Notes and Restrictions when Connecting to Internet or Intranet ........................ 592 Notes and Restrictions when Operating from Computers................................... 592 Notes and Restrictions on Job Flows.................................................................. 594 Notes and Restrictions on the Security Features................................................ 594 Notes and Restrictions on the Authentication and Accounting Features ............ 595 Notes and Restrictions for Using SMB................................................................ 595 Notes and Restrictions for Using TCP/IP ............................................................ 597 Notes and Restrictions for Using EtherTalk ........................................................ 598 Notes and Restrictions for Using Bonjour ........................................................... 599 Notes and Restrictions for IPv6 Connection ....................................................... 599 Notes and Restrictions for USB Cable Distribution ............................................. 601 Using the Telephone ............................................................................................... 602 Placing a Call ...................................................................................................... 602 Activity Report ......................................................................................................... 604 Installing the HDD Extension Kit (Optional) ............................................................. 607 Installing the Extension System Memory (2 GB) (Optional) .................................... 610 EP System ............................................................................................................... 613 Installing the TC/SC Font Kit (Optional) .................................................................. 614 Glossary .................................................................................................................. 617 Index .......................................................................................................................... .... 619 Downloaded From ManualsPrinter.com Manuals
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. zPreface ....................................................................................................... 14 zTypes of Manuals ....................................................................................... 15 zUsing This Guide ........................................................................................ 16 zInterface Cables.......................................................................................... 19 zEnergy Saver Mode .................................................................................... 21 zCustomizing the Control Panel ................................................................... 24 zEntering Text .............................................................................................. 32 Downloaded From ManualsPrinter.com Manuals
1 Before Using the Machine 14 Before Using the Machine 1 Preface Thank you for selecting DocuCentre-IV 3065/3060/2060 (hereafter referred to as the machine). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. The guide assumes that you are familiar with a personal computer and that you are knowledgeable of computer networks. When you need additional information, refer to the manuals provided with the personal computer, operating system, and network products. After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine. For more information on how to copy, print, scan, and fax, refer to the User Guide. For information about optional components for the Print feature, refer to the guide provided with each optional component.Warning: This equipment will be inoperable when mains power fails. Downloaded From ManualsPrinter.com Manuals
Types of Manuals 15 Before Using the Machine 1 Types of Manuals The following guides are provided with the machine. „ User Guide (Document CD-ROM) The guide describes all the necessary steps for copy, print, scan, and fax. „ Administrator Guide (this guide) (Document CD-ROM) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine. This guide also describes daily maintenance and the system settings procedures. „ Quick Reference Guide (Booklet) The guide describes the basic operations of the machine, as well as daily management and maintenance. „ Manual (HTML) The manual describes installation and configuration procedures for print drivers and the printer environment. This manual is included in the Driver CD Kit. „ Print Driver Help The help describes the Print features and operations. „ CentreWare Internet Services Help The help describes how to change various settings of the machine using a Web browser, and how to import scanned data to a computer from the machine. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet. The communication fee shall be borne by you. Guides for Optional Components Optional components are available for the machine. Some of them come with user guides. The guides for optional components describe all the necessary steps for using the optional components and for installing the software. Downloaded From ManualsPrinter.com Manuals
1 Before Using the Machine 16 Before Using the Machine 1 Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. „ 1 Before Using the Machine Describes the organization of this guide and conventions. „ 2 Paper and Other Media Describes the types of paper and other media that you can use on the machine and how to load media in a tray. „ 3 Maintenance Describes how to replace consumables and to clean the machine. „ 4 Machine Status Describes how to check the faults that occurred on the machine and to print various reports/lists. „ 5 Tools Describes the procedures to set up the system. „ 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services. „ 7 Printer Environment Settings Describes the settings to use the Print feature on the machine. „ 8 E-mail Environment Settings Describes the settings to use various services via e-mail on the machine. „ 9 Scanner Environment Settings Describes the settings to use the Scan services on the machine. „ 10 Using IP Fax (SIP) Describes the settings to use the services via the IP Fax (SIP) service on the machine. „ 11 Using the Internet Fax Service Describes the settings to use the services via the Internet Fax service on the machine. „ 12 Using the Server Fax Service Describes how to use the Server Fax service on the machine. „ 13 Encryption and Digital Signature Settings Describes how to configure the machine to use the Encryption and the Digital Signature features with your communications and documents. Downloaded From ManualsPrinter.com Manuals
Using This Guide
17
Before Using the Machine
1
„14 Authentication and Accounting Features
The machine has the Authentication feature to restrict the availability of services for
each feature and the Accounting feature to manage the use of each feature based on
the Login Type selected.
„ 15 Problem Solving
Describes troubleshooting procedures to solve the problems with the machine.
„ 16 Appendix
Describes the specifications of the machine, optional accessories, and cautions/
restrictions.
Conventions
zThe screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your machine configuration.
zThe procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.
zIn this document, Computer refers to a personal computer or workstation.
zThe following terms are used in this guide:
Important : Important information that you should read.
Note : Additional information on operations or features.
zThe following symbols are used in this guide:
: • A cross-reference included in this guide.
• Names of CD-ROM, features, and touch screen messages and input text.
[ ] : • Folders, files, applications, button or menu names displayed on the touch screen.
• Names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and
menu names.
< > button : Hardware buttons on the control panel.
< > key : Keys on the keyboard of the computer.
> : • Path to a certain item within a procedure on the control panel.
For example: When you see the procedure select [Tools] >
[Setup] > [Create Folder], this means that you need to select
[Tools], select [Setup], and then select [Create Folder].
• Path to a certain item within a procedure on a computer. For example: When you see the procedure to search for files
and folders, click [Start] > [Search] > [For Files or Folders],
this means that you need to click [Start], click [Search], and
then click [For Files or Folders] to search for files and folders.
• Cross-reference For example: Refer to 5 Tools > Common Service
Settings > Audio Tones in the Administrator Guide.
The sentence above means that you need to refer to the
section Audio Tone, which can be found under Common
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1 Before Using the Machine 18 Before Using the Machine 1 Service Settings in chapter 5 Tools of the Administrator Guide. zOrientation of documents or paper is described in this guide as follows:, ,Long Edge Feed (LEF): Loading the document or paper in portrait orientation when you view the machine from the front. , ,Short Edge Feed (SEF): Loading the document or paper in landscape orientation when you view the machine from the front. LEF Orientation Paper feed direction SEF Orientation Paper feed direction Downloaded From ManualsPrinter.com Manuals