Amanda Work Group 7xx Installation Manual
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Chapter 3: Programming Your KSU 31
1Do this for each line to be accessed by Amanda.2A Line Pool must be built and assigned to Amanda. Use a letter from A-O.
Modular ICS (MICS) Settings
MICS Programming Settings for Amanda
MenuGeneral1st PortMid PortsLast Port
A. Configuration
. 1. Trk/Line Data
. . TCs on KSU
. . . TC1 on KSU
. . . TC2 on KSU
. . Show line:_1
(001
, 002
, 003
, etc.)
. . . Trunk Data
. . . . Line001
. . . . Trunk modeSuper
. . . . Ans mode
. . . . Dial modeTone
. . . . Full AutoHold
. . . . LossPkg
. . . Line Data
. . . . Line typePoolA2
. . . . Line grp
. . . . PrimeSet
. . . . Aux. Ringer
. . . . Auto privacy
32 Installing [email protected]/DOS 1This is the typical DN value for the first port of a 4-port Amanda.2These are the typical DN values associated with Amanda’s middle (second through next-to-last) ports.3This is the typical DN value associated with Amanda’s last port (i.e. notification port).4Do this for each line to be answered by Amanda. Modular ICS (MICS) Settings (continued) MICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . 2. Line Access . . Show set:_2411242-24322443 . . . Line Assignment . . . . Show line:_4 . . . . Line001Ring OnlyNot assigndNot assignd . . . . Line002Ring OnlyNot assigndNot assignd . . . . Line003 , etc.Ring OnlyNot assigndNot assignd . . . ILG assignment . . . Answer DNs . . . LinePool access . . . . Line Pool ANNY . . . Intercom keys111 . . . Prime LineI/CI/CI/C . 3. Routing
Chapter 3: Programming Your KSU 33 1DRT to prime calls are not compatible with Amanda if the lines have names other than the Norstar default names. Check with The Amanda Company for more details if you need to set DRT to prime to Y. 2This value must be higher than the number of rings Amanda waits for answer (forward delay) while super- vising a call transfer. 3This value must be higher than the number of rings Amanda waits for answer (forward delay) while super- vising a call transfer. Modular ICS (MICS) Settings (continued) MICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . 4. Call Handling . . Held reminder . . Remind delay . . DRT to primeN1 . . DRT delayx2 . . Trnsfr callbkx3 . . Park prefix . . Park timeout . . Camp timeout . . Directd pickup . . On hold
34 Installing [email protected]/DOS Modular ICS (MICS) Settings (continued) MICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . 5. Miscellaneous . . Backgrnd music . . Direct-dial # . . DISA DN . . Auto DN . . Alarm set . . CAP Assignment . . Link time . . Set relocationN . . Host delay . . Receiver volume . . External code9 . . Line pool codes (typically 9, 8, or 7) . . . Line Pool A9 . . Installer pswd . 6. System Data
Chapter 3: Programming Your KSU 35 1This is the recommended DN value for the first port of a 4-port Amanda.2These are the recommended DN values associated with Amanda’s middle (second through next-to-last) ports. 3This is the recommended DN value associated with Amanda’s last port (i.e. notification port).4Be sure to add a mailbox in Amanda for each Amanda port, using this name as the Set Name. Modular ICS (MICS) Settings (continued) MICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port B. General admin . 1. Sys speed dial . 2. Names . . Set names . . . Show set:_2411242-24322443 . . . . NameAMANDA14AMANDnnAMANDnn . . Line names . 3. Time and Date . 4. Direct-Dial . 5. Capabilities . . Dialing filters . . Rem access pkgs . . Set abilities . . . Show set:_241242-243244 . . . . Set filters . . . . Line/set filters . . . . Set lock . . . . Full handsfreeYYY . . . . Auto handsfreeYYY . . . . HF answerback . . . . Pickup group
36 Installing [email protected]/DOS 1The next-to-the-last port should NOT forward to the last (notification) port. 2The Amanda Company recommends sending these calls to the Norstar Prime Set (live attendant) in the event of a Norstar or Amanda port malfunction. Modular ICS (MICS) Settings (continued) MICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . . . . Paging . . . . Page zone . . . . Aux. Ringer . . . . Direct-dial . . . . Fwd on busy . . . . . Forward toNext (242 )Next1First (241 ) . . . . Fwd no answer . . . . . Forward toPrime2 (221 )Prime (221 )Prime (221 ) . . . . . Forward delay . . . . Allow redirect . . . . Redirect ring . . . . Hotline . . . . Priority call . . Line abilities . . . Line filters . . . Remote filters . . . Remote pkg . . COS passwords . 6. Service Modes . 7. Passwords . 8. Log Defaults . 9. Call Services C. Set Copy D. Maintenance
Chapter 3: Programming Your KSU 37 The following table is for Compact ICS, both versions R1.0 and R2.0. Where these two version differ, the menu item is labeled as R1.0 Only or R2.0 Only. 1This is the typical DN value for the first port of a 4-port Amanda.2These are the typical DN values associated with Amanda’s middle (second through next-to-last) ports.3This is the typical DN value associated with Amanda’s last port (i.e. notification port).4Do this for each line to be accessed by Amanda. Compact ICS (CICS) CICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port Terminals&Sets . Show set:_33134-352363 . . Line Access . . . Line Assignment . . . . Show line:_4 . . . . Line001Ring OnlyUnassignedUnassigned . . . . Line002Ring OnlyUnassignedUnassigned . . . . Line003 , etc.Ring OnlyUnassignedUnassigned . . . LinePool access . . . . Line Pool ANNY . . . Prime LineI/CI/CI/C . . . Intercom keys111 . . . Answer DNs . . . ILG assignment
38 Installing [email protected]/DOS 1The Amanda Company recommends sending these calls to the Norstar Prime Set (live attendant) in the event of a Norstar or Amanda port malfunction. 2The next-to-the-last port should NOT forward to the last (notification) port. Compact ICS (CICS) (continued) CICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . . Capabilities . . . Fwd no answer . . . . Fwd toPrime1PrimePrime . . . . Forward delay . . . Fwd on busy . . . . Fwd toNextNext2First . . . DND on BusyNNN . . . HandsfreeAutoAutoAuto . . . HF answerback . . . Pickup grp . . . Page zone . . . Paging . . . D-Dial . . . Priority call . . . Hotline . . . Set lock . . . Aux. Ringer . . . Allow redirect . . . Redirect ring . . . ATA ans timer
Chapter 3: Programming Your KSU 39 1Be sure to add a mailbox in Amanda for each Amanda port, using this name as the Set Name.2Do this for each line to be accessed by Amanda.3Do this for each line to be accessed by Amanda. Compact ICS (CICS) (continued) CICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . . NameAMANDA11AMANDnnAMANDnn . . User preferences . . Restrictions . . Telco features . . . CLASS assignmnt . . . . Show line:_ 2 . . . . . Caller ID setN . . . . . Call log set . . . . . Extl VMsg set . . . 1stDisplay . . . Log space Lines . Show line:_ 3 . . Trunk/Line Data . . . Trunk type . . . Line typePoolA . . . Dial modeTone . . . PrimeSet . . . Auto privacy . . . Trunk modeSuper . . . Ans mode . . . Line grp . . . Aux. Ringer
40 Installing [email protected]/DOS 1This value must be higher than the number of rings Amanda waits for answer (forward delay) while super- vising a call transfer. 2DRT to prime calls are not compatible with Amanda if the lines have names other than the Norstar default names. Check with The Amanda Company for more details if you need to set DRT to prime to Y. 3This value must be higher than the number of rings Amanda waits for answer (forward delay) while super- vising a call transfer. Compact ICS (CICS) (continued) CICS Programming Settings for Amanda MenuGeneral1st PortMid PortsLast Port . . . Full AutoHold . . . LossPkg . . Name . . Restrictions . . Telco features Services Sys speed dial Passwords Time&Date System prgrming . Change DNs . Featr settings . . Backgrnd music . . On hold . . Receiver volume . . Camp timeout . . Park timeout . . Park mode (R2.0 Only) . . Trnsfr callbkx1 . . DRT to primeN2 . . DRT delayx3 . . Held reminder