Amanda Work Group Installation Manual

							Chapter 18: Configuration Reference 207
prompt_fileSpecifies the language that Amanda uses when a call first comes in on a given port.
ENGLISH or SPANISH. The default is ENGLISH.
You can change the prompt file for that port “on the fly” using the L() command 
from the Token Programming Language. Amanda can also change the language 
prompts for that port based on the DTMF sent by the telephone switching system or 
the central office. 
The ENGLISH.IDX file contains the English prompts. SPANISH.IDX is also avail-
able. Please contact your Amanda Marketing Partner, Solution Provider, or sales 
representative for more information and pricing.
The default appears in install.cfg as:
set prompt_file ENGLISH
purgeControls how long messages that have been heard are stored before they are purged. 
Number of days. The range is from 0 to 99. The default is 0. 
If 0, no messages are purged. 
Otherwise, messages that have been heard are purged after the specified number of 
days. When users log in, Amanda tells them how many messages will be purged 
when they exit message mode. This number is the number of heard messages that 
have been stored longer than the number of days you specify here.
N
OTE:
Once a message is purged, there is no way to retrieve it.
The default appears in install.cfg as:
set purge 0
ramdiskName of the ram drive (if any) used for temporary files.
The default is the C drive. The range is a single uppercase character from C to Z.
Before you change this make sure that you have set up a ram drive using the RAM-
DRIVE.SYS program from DOS.
The default appears in install.cfg as:
set ramdisk C:
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							208 Installing [email protected]/DOS
range1
range2
range3
range4If you have a range key (for example range1_key for range1 or range2_key for 
range2), you can activate 10000 mailboxes. Ranges and range keys are used for 
third-party applications that program a range of mailboxes to perform certain func-
tions using the Token Programming Language. For more information, contact your 
Amanda Company sales representative.
You set this option to the first number in the mailbox range. This number must be a 
multiple of 10000. 
The default is 10000 for range1, 20000 for range2, 30000 for range3, and 40000 for 
range4.
See also range1_key, range2_key, range3_key, and range4_key.
The defaults appear in install.cfg as:
set range1 10000
set range2 20000
set range3 30000
set range4 40000
range1_key
range2_key
range3_key
range4_keyIf you buy a third-party application that was customized for Amanda using the To-
ken Programming Language, you import the mailboxes programmed for that appli-
cation with the import utility. 
Then, to activate that application, you set one of these options to the activation key 
(or range key) that allows Amanda to use those mailboxes. For more information, 
contact your Amanda Company sales representative. 
The default is 0, which means there is no key. 
See also range1, range2, range3, and range4, the options that you set to the first of 
the mailboxes that correspond to the range key.
The defaults appear in install.cfg as:
set range1_key 0
set range2_key 0
set range3_key 0
set range4_key 0
recall_delayAmount of time the voice board waits after an earth recall (used in place of a hook-
flash on some telephone switching systems).
Number of hundredths of seconds. 0 tells Amanda to use the voice boards default 
(which is 15 for Denmark or Holland and 50 elsewhere). Otherwise, the range is 1-
6553.
The default appears in install.cfg as:
set recall_delay 0
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							Chapter 18: Configuration Reference 209
record_menuControls Amanda’s use of prompts and menus before and after recordings.
True or False. The default is True.
When True, Amanda checks the values of begin_rec_prompt and end_rec_menu to 
determine what to say.
When False, Amanda does not prompt the caller to leave a message at the tone nor 
the user to record a greeting at the tone. She also does not play the post-record menu 
that allows the caller or user to review and re-record.
The default appears in install.cfg as:
set record_menu true
recursive_deletesControls whether Amanda deletes the guest mailboxes that were created for 
a mailbox at the same time the mailbox is deleted.
True or False. The default is False.
When True, when Amanda deletes a mailbox, the guest mailboxes that were 
created for that mailbox are also deleted. This deletion is recursive.
When False, only the mailbox is deleted. Its guest mailboxes remain avail-
able for use.
The default appears in install.cfg as:
set recursive_deletes false
rmt_rnaIn a notification record, when using W(0,P) or W(0,V) to wait for a pager or voice 
answer, the number for this option replaces the 0 and provides the number of remote 
rings that Amanda must hear before she decides that there is no answer. 
The default is 4. The range is 1 to 9.
The default appears in install.cfg as:
set rmt_rna 4
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							210 Installing [email protected]/DOS
rotaryControls the detection of rotary digits.
True or False. The default is False.
When True, Amanda detects rotary digits.
When False, Amanda does not detect rotary digits.
N
OTE:
Only rotary digits 3(9 and 0 are currently detected on the Brooktrout 2132 
and 4132 boards. Therefore, if you plan to use this feature, make sure that 
all your mailboxes exclude the digits 1 or 2. Also, there are no * and # signs 
on rotary phones, therefore setting this to True introduces additional delays 
when the system detects the dialed number. For full rotary detection, please 
contact your Amanda Sales Representative for other options.
N
OTE:
The Brooktrout 232 and 432 boards do not support rotary detection. If ro-
tary detection is required, use Brooktrout 2132 and 4132 boards.
N
OTE:
The 727 Brooktrout drivers (shipped with Amanda version 6.02) does not 
support rotary. You can switch to the 537 drivers. First save VOICEC-
NF.EXE as VOICECNF.727 and RHETDRV.EXE as RHETDRV.727. 
Then copy VOICECNF.537 to VOICECNF.EXE and RHETDRV.537 to 
RHETDRV.EXE. These files are in C:\PLATFORM.
The default appears in install.cfg as:
set rotary false
screen_saveThe file in the C:\AMANDA directory in which screen traces are saved. Whenever 
you use screen trace, the data is saved to the designated file. Otherwise, the data ap-
pears only on the screen.
The default filename is SCREEN.OUT. 
The default appears in install.cfg as:
set screen_save screen.out
sec_code_displayControls whether security codes are visible from the User screen on Amanda stan-
dalone and from Amanda Administrator.
True or False. The default is False.
When True, the security codes are visible.
When False, they are replaced by asterisks.
The default appears in install.cfg as:
set sec_code_display false 
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							Chapter 18: Configuration Reference 211
security_min_lengthThe minimum length of a user’s security code (when changed by a user over the tele-
phone or when using Amanda Messenger). This does not affect the length of security 
codes that are entered from Amanda standalone or from Amanda Administrator. The 
administrator can use any password of 8 or fewer characters.
A number from 1 to 8. The default is 1.
The default appears in install.cfg as:
set security_min_length 1
short_direct_sendThe direct message mailbox (usually 998) is for leaving messages for any Amanda 
user. It does not ring that user’s extension. After entering 998, the caller is asked for 
the destination mailbox then leaves his message. 
This option controls how Amanda identifies the user before the message is left. This 
confirms that the caller entered the mailbox that he intended to.
True or False. The default is False.
When True, the caller hears “You entered” followed by the name and extension re-
cording for the user—if there is one. Amanda says the mailbox number (for exam-
ple, mailbox 1-4-7) when there is no recording.
When False, the caller hears the mailbox’s current greeting (which can be skipped 
by pressing # twice).
The default appears in install.cfg as:
set short_direct_send false
shutdownThe day and time that Amanda performs her weekly automatic shutdown for disk 
maintenance and/or tape backup. 
A day of the week followed by a space and a time of day. The default is 2 130 
(Tuesday, at 1:30 a.m.).
For the day of the week, 0 means Sunday, 1 is Monday, ..., 6 is Saturday, and -1 is 
everyday. 
The time is in the 24-hour format. For example, 9:30 p.m. is 2130 without the colon 
(:). 
The default appears in install.cfg as:
set shutdown 2 130
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							212 Installing [email protected]/DOS
tape_lengthWhen a user selects 1, 7, 8 (for continuous play) from the top level menu, this option 
indicates how long Amanda will play messages continuously (with a beep between 
them). Usually this is equal to the length of one side of a tape. It allows users to ar-
chive their messages. Users can record the messages on tape using a microphone if 
the telephone does not have a jack for this purpose.
Number of minutes from 1 to 99. The default is 30.
The default appears in install.cfg as:
set tape_length 30
timestamp_forwardsControls the date and time given to a forwarded message. 
True or False. The default is True.
When True, the date and time tell when the message was forwarded. This can pre-
vent messages from appearing to be delayed when they are forwarded without ex-
planatory prefixes.
When False, the date and time tell when the message was first recorded. 
The default appears in install.cfg as:
set timestamp_forwards true
tmo_blankControls how long Amanda waits after the last keystroke before blanking the Main 
screen (to prevent screen burn-in). Amanda blanks the screen only if the Main screen 
is displayed. A value of 0 stops Amanda from ever blanking the screen. (This option 
does not apply to Amanda voice server.)
Number of minutes. The range is 0 to 99. The default is 5.
See also advertising.
The default appears in install.cfg as:
set tmo_blank 5
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							Chapter 18: Configuration Reference 213
tmo_dir_transferControls whether the caller hears the 411 directory information prompt with 
the instructions about how to be transferred to an extension. If the value is 
0, the prompt is not played. If you use a number greater than 0, Amanda 
waits that number of seconds for a response from the caller. The default is 2.
The prompt after each match is: “To be transferred to this extension, press 
*. Otherwise, press # to continue.”
If you are selecting a recipient for voice mail, the prompt is: “To select this 
extension, press *. Otherwise, press # to continue.”
When there are no more matching directory entries, the prompt is: “To 
search the directory again, press *. Otherwise, press #.”
The default appears in install.cfg as:
set tmo_dir_transfer 2
tmo_diskControls how often Amanda checks for low disk space. Amanda also checks for low 
disk space when she starts up. 
Number of minutes. The range is 0 to 255. The default is 60.
See also diskwarn.
The default appears in install.cfg as:
set tmo_disk 60
tmo_dtmfThe amount of time Amanda waits after a DTMF digit before deciding the caller has 
finished the entry. (If the caller presses #, Amanda immediately recognizes this as 
the end of a DTMF entry.)
Number of tenths of seconds (from 1 to 255). The default is 12 (1.2 seconds).
The default appears in install.cfg as:
set tmo_dtmf 12
tmo_holdDetermines how long Amanda waits after a caller presses * to hold for an extension 
that is busy before trying to transfer the call again. This is only used when the file 
C:\AMANDA\HOLD.VOX, which Amanda normally plays for callers on hold, is 
missing. Usually Amanda tries to transfer the call after playing the file.
Number of seconds. The default is 20. The range is 0 to 255.
N
OTE:
You can record over HOLD.VOX using the system administration menu 
from the system administration mailbox (mailbox 999.) You may want to 
save the original first.
The default appears in install.cfg as:
set tmo_hold 20
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							214 Installing [email protected]/DOS
tmo_idleNumber of seconds of inactivity after which Amanda decides that the port is idle. 
The default is 0. The range is 0-999. 
When greater than 0, Amanda goes off-hook and back on-hook after deciding that 
the port is idle. This is necessary when a telephone system does not release a station 
that is connected to Amanda even after Amanda has gone on-hook (a rare occur-
rence). 
When 0, Amanda does not go off-hook and back on-hook if a port is idle. 
The default appears in install.cfg as:
set tmo_idle 0
tmo_integrateDuring inband integration, this option causes Amanda to wait the specified number 
of seconds for the first digit to arrive. Then the seconds in the timeout period (spec-
ified in the .pbx file) begin. After the first digit arrives, Amanda continues to read 
digits until the timeout period ends.
The range is 0 to 255. The default is 0.
The default appears in install.cfg as:
set tmo_integrate 0
tmo_menuThe amount of time Amanda waits before repeating a menu when no selection is 
made. 
Number of tenths of seconds from 1 to 99. The default is 20 (2.0 seconds).
The default appears in install.cfg as:
set tmo_menu 20
tmo_pickupThe minimum amount of time Amanda waits between an on-hook and off-hook 
event.
Number of tenths of seconds from 1 to 99. The default is 20 (2.0 seconds).
The default appears in install.cfg as:
set tmo_pickup 20
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							Chapter 18: Configuration Reference 215
tmo_rnaFor some PBXs, Amanda assumes that the called party is not going to answer the 
telephone if there is no answer after a certain length of time. The amount of time she 
waits is the product of this setting times the maximum number of rings for a Ring 
No Answer. (The maximum number of rings is set per mailbox using the Maximum 
Rings field for Amanda Standalone or the Adjust Maximum Rings text box in 
Amanda Administrator.)
This setting is in tenths of seconds and is the estimated length of time it takes for a 
ring. The default is 60 (which is an estimated six seconds per ring). The range is 0 
to 65535.
The defaults appear in install.cfg as:
set tmo_rna 40
tmo_serialNumber of seconds to wait for a response from a peripheral device connected to one 
of Amanda’s serial ports.
When communicating with peripheral devices through a serial port, Amanda needs 
a timeout value so she doesnt wait forever for a response.
Number of seconds from 1 to 999. The default is 2.
The default appears in install.cfg as:
set tmo_serial 2
tmo_silenceThe maximum seconds of silence before Amanda decides that the caller or user is 
finished recording a message or greeting. 
The post record menu plays if the record_menu option is True. The caller can press 
3 to append the message if he was just pausing too long. 
If the number is 0, Amanda does not use silence to determine completion.
Number of seconds from 0 to 255. The default is 5.
The default appears in install.cfg as:
set tmo_silence 5
tmo_soundThe maximum seconds of continuous sound/dial tone before Amanda decides that 
the caller or user is finished recording a message or greeting and has hung up. If the 
number is 0, Amanda does not use sound/dial tone to determine completion.
Number of seconds from 0 to 255. The default is 5.
The default appears in install.cfg as:
set tmo_sound 5
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							216 Installing [email protected]/DOS
tmo_xferThis option is required only for telephone switching systems, such as Comdial DXP 
and Panasonic KXT-D, that can send DTMF tones in place of PCPM tones. See also 
dtmf_action.
The default appears in install.cfg as:
set tmo_xfer 20
tokens_availableLists the tokens available to program with. Depending on the type of Amanda sys-
tem you have, you may not be able to use all the tokens in the list. 
You can make additional restrictions by deleting tokens that your system can use 
from the list. For example, deleting the G token makes it impossible to program a 
move from one mailbox to another via tokens.
The default is GIJLMNOPQRSTUVW+-?=|[]{^@
The default appears in install.cfg as:
set tokens_available GIJLMNOPQRSTUVW+-?=|[]{^@
use_tutorialControls whether Amanda uses the tutorial for setting up mailboxes when 
users use the telephone user interface for the first time.
True or False. The default is True.
When True, Amanda suggests that the user use the tutorial to set up his or 
her mailbox. Amanda continues to make this suggestion until the mailbox 
has been set up.
When False, Amanda does not suggest that the user use the tutorial. 
Regardless of the setting, Amanda retains information about who has and 
hasn’t set up mailboxes so that anytime this configuration parameter is set 
to True, Amanda behaves correctly.
The default appears in install.cfg as:
set use_tutorial true
General Options (Continued)
Configuration OptionDescription