Amanda Work Group Installation Manual
Have a look at the manual Amanda Work Group Installation Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 32 Amanda manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Index257 peripheral waiting for 215 physical serial ports 230 play_from 205 play_new_first 206 play_skip 206 please_hold 206 port call accounting 187 resetting 237 SMDI 232, 233 port number SMDI 233 ports base I/O 25, 28 bps 230 COM1-COM4 231 company greetings 156 connecting 12, 30 data bits 230 direct messaging 166, 228 employee directories 165 greetings 227 idle 214 in use 199 initial volume 195 LPT 198 maximum 199 maximum for Amanda Di- aler 224 message lights 118 minimum for Amanda Di- aler 224 parity 230 printer 198 resetting 237 rings before answering 229 simultaneously off-hook 199 stop bits 231 using different PBXs 229 positive voice control 216, 217 time 218 post-record menu 194, 209 power conditioning 36 prefix dial code 55 dl_prefix 55 primary attendant 3 printer LPT port 198 printers configuring 116 problems new 237 product_activation_key 206 programming special options 226 programs Host/Remote 242 prompt transferring caller to user’s mailbox during 411 213 prompt_file 207 prompts for recording 187 language 207 recording 209 sampling rates 185 protecting Amanda 36 pulse 153 purge 207 purging messages 207 purposes Amanda 3 Q questionnaire first use 89 standalone version 91 voice server version 102 R r character code 83 ramdisk 207 rangex 208 rangex_key 208 RDSP 243 RDSP Not Located 242 RDSP/RTNI voice boards installation checklist 17 RDSP/x000 boards base I/O ports 25 requirements 19 RDSP/x000 voice boards installing 32 installing MVIP cable 33 MVIPbuses 23 RDSP/x32 connecting ports 12 RDSP/x32 voice boards installation checklist 7 read-only mailboxes 189 recall earth 208 recall_delay 208 receptionists mailboxes 120
258 Installing [email protected] recognizing loop current drop 198 loop current off 197 record character code 83 record menu 209 record_menu 209 recording dial tone 215 greetings 209 list comment 188 messages 194, 209 silence 215 stop 195, 215 records locking 189 recursive_deletes 209 remote access Amanda 167 remote computers setting up 170 Remote program 242 REMOTE.COM 167 Reorder 68 repeating menus 199, 214 reports automatic 186 daily 186 requirements 1 RDSP/x000 voice boards 19 resetting port 237 restricted notification 118 reviewing messages 194 RHETDRV.EXE 243 Rhetorex AccuCall Plus utility 62 busy notification 187 driver 218 options and defaults 193, 197, 198, 210 voice board 216, 217 voice board problem 243 voice boards 59 ring off period 200 on period 200 ring length 215 Ring No Answer 65 notification records 209 ring no answer dial code 54 dl_rnaret 54 ring voltage 236 ring_mode 154, 155, 236 ring-no-answer character code 83 rings before answering port 229 rmt_rna 209 RNA chain 240 RNA greeting played for integrated call 196 rotary 186, 210 digit detection 210 roving notification 118 RTNI-2T1 voice boards installing 32 installing MVIP cable 33 RTNI-xATI Amphenol 50-pin connec- tor 30 connecting ports 30 MVIPbuses 28 RTNI-xATI boards base I/O ports 28 line interface 29 RTNI-xATI voice boards installing 32 installing MVIP cable 33 running Setup 49 S s character code 83 sales dealers 5 distribution 5 international 5 sampling rates greetings 184 incoming messages 184 prompts 185 saving messages 200 screen output 210 screen blanker 185 screen output tracing 210 screen saver 185 configuring 116 starting 212 screen_save 210 screening for caller 201 sec_code_display 210 secondary attendant 3 security codes displaying 210 minimum length 211 security_min_length 211
Index259 sending faxes 133 messages 203 serial integration 135 Bellcore Standard 136 Definity-G3 144 Ericsson MD-110 146 generic 149 NEC 2000/2400 141 SMDI 136 System 75 144 serial ports bps 230 COM1-COM4 231 data bits 230 logical 233 parity 230 physical 231 stop bits 231 serial_portn 231 servers NETBIOS name 225 service 5 service_name 225 setting up host computers 169 remote computers 170 Setup defining dial codes 51 defining tone patterns 59 Setup utility 49 running 49 sharing Amanda 155 short_direct_send 211 shortening system greeting 183 ShowJump 11, 31 shutdown 211 Amanda 49 configuring 116 dl_stop 56 shutting down 211 silence when recording 215 SMDI 136 base port 232 characters in packet 232 integration 232 port 233 port number 233 terminating characters 234 time packet can precede call 233 type 234 smdi_activation_key 232 smdi_base_port 232 smdi_delay 232 smdi_max 232 smdi_port 233 smdi_pretimeout 233 smdi_start 233 smdi_stop 233 smdi_term 234 smdi_type 234 SMDR 187 Software installation 39 software upgrades 48 space warning 190 Spanish 207 special options 226 starting screen saver 212 startup dl_init 56 stopbitsn 231 stopping recording 195, 215 streams MVIP 21 MVIP configuration 22 stutter dial tone 239 suffix dial code 55 dl_suffix 55 supervised transfer please hold 206 supervised transfers 240 supervising hangups 228 support 5 end user 5 installation 6 international 5 system administration 5 Token Programming Lan- guage 6 synchronizing DOS and PC clocks 188 system log files 198 password 204 shutdown 49, 211 voice processing 3 System 75 serial integration 144 system administration support 5 system dial codes defining 51 system greeting played for integrated call 196 shortening 183
260 Installing [email protected] system initialization dl_init 56 system integration patterns character codes 82 Integration Helper 85 test calls 86 system shutdown dial code 56 dl_stop 56 system startup dial code 56 dl_init 56 system tone patterns defining 59 T t character code 84 T1 153 t1 lines 235, 236 t1_mode 236 tape_length 212 telephone lines kinds 153 telephone switching systems analog 239 templates guest mailboxes 121, 196 mailboxes 121, 189 temporary files 207 terminating DTMF input 197 test calls integration patterns 86 testing inband integration patterns 73 time after DTMF entry 213 automatic reports 186 before integration 232 between disk space checks 213 between DTMF tones 193 between menu repetitions 214 between messages when delivering list 198 between on-hook and off- hook events 214 between SMDI packet and call 233 continuous message play 212 DTMF tone detection 193 DTMF tones played 194 end of recording detected 215 for positive voice control 218 forwarded messages 212 hold between transfer at- tempts 213 ignoring loop current 197 loop current drop 198 loop current off 197 messages 200 Name and Extension re- cording 202 port is idle 214 recording a list comment 188 rewinding 206 screen saver starts 212 skipping forward 206 storing messages 207 wait for DTMF digit 191 waiting for peripheral 215 timeout inband integration 214 timeouts call screening 225 timers tmo_blank 212 tmo_disk 213 tmo_dtmf 213 tmo_idle 214 tmo_menu 214 tmo_pickup 214 tmo_serial 215 tmo_silence 215 tmo_sound 215 tmo_xfer 191 timestamp forwarded messages 212 timestamp_forwards 212 tmo_blank 212 tmo_call_screening 225 tmo_dir_transfer 213 tmo_disk 213 tmo_dtmf 213 tmo_dtwait 57 tmo_hold 213 tmo_idle 214 tmo_integrate 214 tmo_menu 214 tmo_pickup 214 tmo_rna 215 tmo_serial 215 tmo_silence 215 tmo_sound 215 tmo_xfer 191 today 183 Token Programming Language support 6 tokens_available 216
Index261 tone patterns 239, 240 AccuCall Plus 62 defining 59 running GetTones 59 tones DTMF 191, 192, 193, 194, 195 for recording 187 PCPM 121, 197, 223 trace files 237 DTMF integration 72 inband integration 72 inband integration patterns 75 tracing screen output 210 trademarks ii transfer dial tone dial code 54 dl_ndtret 54 transfer hold dial code 53 dl_dtwait 53 please hold 206 transferring blind 240 busy-hold time 213 call 238 from 411 to user’s mailbox 213 partially supervised 240 supervised 240 Troubleshooting error messages 247 NIC Configuration 245 trunk character code 84 Type notification 241 type SMDI 234 U U token 240 uninstalling Amanda 39 uninterrupted power supply 36 updating Amanda 39, 48 upgrading Amanda 48 UPS 36 urgent messages 217 urgent_to_front 217 use_pvc 217 use_tutorial 216, 217 user_log 218 users messages for other users 205 uses Amanda 3 fraudulent iii information system 4 off-duty attendant 3 primary attendant 3 secondary attendant 3 voice messaging center 4 using fax modems 123 utilities GetTones 59 Host/Remote 242 Setup 49 ShowJump 11, 31 V verifying caller still on line 194 voice board problem 243 voice boards addressing RDSP/x000 voice boards 19 addressing RDSP/x32 voice boards 8 addressing RTNI-xATI boards 26 Brooktrout 217 clearing DTMF buffer 192 configuring RDSP/x000 voice boards 19 configuring RDSP/x32 voice boards 8 configuring RTNI-xATI boards 26 installing MVIP cable 33 installing RDSP/RTNI voice boards 32 installing RDSP/x32 voice boards 11 jumpers for RDSP/x000 voice boards 20 jumpers for RDSP/x32 voice boards 9 jumpers for RTNI-xATI voice boards 27 problem 243 Rhetorex 59, 62, 216, 217 voice boards, not from The Amanda Company 183, 206, 232 voice control 216, 217 time 218 voice forms 204
262 Installing [email protected] voice mail mailbox 120 voice messaging center 4 voice processing system 3 voice responses, storing 204 voice server configuring 117 questionnaire 102 voice_analysis_length 218 VOICECNF.EXE 243 volume custom busy message 195 initial 195 W W token 241 waiting before integration 232 for DTMF 191 for peripheral 215 warning disk space 190 warranty ii web site 5 wild card character code 84 winks, t1 lines 236 X x character code 84 Y yesterday 183