Canon printer PIXMA MX490 User Manual

							Important
•
Check if the FINE cartridge is installed correctly.
•
The machine cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.
Note
•
When you set the alarm to be silent in  Sound control of Dev. user settings , the alarm will not
beep even if the FINE cartridge is attached.
Dev. user settings
9.
Close the paper output cover.
Note
•
If the error message appears after the paper output cover is closed, take appropriate action.
A Message Is Displayed
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							•When you start printing after replacing the FINE cartridge, the machine starts cleaning the printhead automatically. Do not perform any other operations until the machine completes the
cleaning of the print head.•
If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar
symptoms, 
align the print head .
•
The machine may make noise during operation.
Notes on FINE cartridges
Important
•
Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The machine
may not print properly if you touch them.
•
If you remove a FINE cartridge, replace it immediately. Do not leave the machine with the FINE cartridge removed.
•
Use a new FINE cartridge for replacement. Installing a used FINE cartridge may cause the nozzles to
clog.
Furthermore, with such a FINE cartridge, the machine will not be able to inform you when to replace
the FINE cartridge properly.
•
Once a FINE cartridge has been installed, do not remove it from the machine and leave it out in the open. This will cause the FINE cartridge to dry out, and the machine may not operate properly when it
is reinstalled. To maintain optimal printing quality, use a FINE cartridge within six months of first use.
Note
•
If a FINE cartridge runs out of ink, you can print with either color or black FINE cartridge, in whichever
ink remains, only for a while. However the print quality may be reduced compared to when printing
with both cartridges. We recommend to use a new FINE cartridge in order to obtain optimum
qualities.
Even when printing with one ink only, print with leaving the empty FINE cartridge installed. If either of
the color FINE cartridge or black FINE cartridge is not installed, an error occurs and the machine
cannot print.
For information on how to configure this setting, see 
Setting the Ink Cartridge to be Used .
•
Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified.
Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the machine. When ink runs out,
replace the FINE cartridge immediately with a new one.
Useful Information about Ink
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							Checking the Ink Status
Checking the Ink Status with the LCD on the Machine
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
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							Checking the Ink Status with the LCD on the Machine
Note
•
The ink level detector is mounted on the machine to detect the remaining ink level. The machine
considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink
level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case,
refer to the ink level information only as a guide.
•
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message.
A Message Is Displayed
1.
Make sure that the power is turned on, then press the  Setup button.
The  Setup menu  screen will appear.
2.
Use the  or  button to select  Ink information, then press the OK button.
LCD and Operation Panel
3.
Use the  or  button to select  Remaining ink, then press the  OK button.
Remaining ink is shown in the area (A).
Example: 
The ink is running low. Prepare a new ink cartridge.
Note
•
To print the model number of the FINE cartridge, select  Ink information from Setup menu , then
select  Print ink number .
•
You can also check the ink status on the LCD when you press the  COPY or FAX  button. The
current remaining ink level will be displayed on the LCD for a few seconds.
•
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
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							Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Machine
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							When Printing Becomes Faint or Colors Are Incorrect
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Aligning the Print Head
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							Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below.
Important
•
Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.
Note
•
Check if ink remains in the FINE cartridge.
Checking the Ink Status with the LCD on the Machine
Check if the FINE cartridge is installed correctly.
Replacing Procedure
Also check if the protective tape on the bottom of the FINE cartridge is removed.
•
If an error message appears on the LCD, see A Message Is Displayed .
•
Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1  Print the nozzle check pattern.
From the machine
Printing the Nozzle Check Pattern
From the computer
Use Your Computer to Print a Nozzle Check Pattern
Step2  Examine the nozzle check pattern .
If there are missing lines or horizontal white streaks in the pattern:
Step3  Clean the print head.
From the machine
Cleaning the Print Head
From the computer
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							Cleaning the Print Heads from Your Computer
After cleaning the print head, print and examine the nozzle check pattern: 
 Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4  Clean the print head deeply.
From the machine
Cleaning the Print Head Deeply
From the computer
Cleaning the Print Heads from Your Computer
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
If the problem is still not resolved:
Step5  Replace a FINE cartridge.
Replace a FINE cartridge
Note
•
If the problem is still not resolved after replacing the FINE cartridge, contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
Step  Align the print head.
From the machine
Aligning the Print Head
From the computer
Aligning the Print Head Position Automatically from Your Computer
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							Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
•
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE
cartridge  whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Make sure that the power is turned on.
2.
Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the LCD.
Select  A4 or  Letter  for Size:  and Plain paper  for Type: , then press the  OK button.
3.
Pull the paper output support out from the paper output tray, then open the output tray
extension.
4.
Press the  Setup button, use the  or  button to select  Maintenance, then press the  OK
button.
LCD and Operation Panel
5.
Use the  or  button to select  Nozzle check, then press the  OK button.
The nozzle check pattern will be printed.
6.
Examine the nozzle check pattern .
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							Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1.
Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B.
C: Number of sheets printed so far
If there are missing lines in the pattern A:
Cleaning the print head  is required.
D: Good
E: Bad (lines are missing)
If there are horizontal white streaks in the pattern B:
Cleaning the print head  is required.
F: Good
G: Bad (horizontal white streaks are present)
Note
•
The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check pattern.
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