Comdial Impression LCD Speakerphone System Reference Guide
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Publication Index A Account Code, Entering An . . . . . . . . . . . . . . . . . . . . . . 65 Adjusting The Display Contrast . . . . . . . . . . . . . . . . . . . 61 Alarms, Reporting System . . . . . . . . . . . . . . . . . . . . . . . 27 All Call Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Answering Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . 35 Answering Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . 35 Assist Button, Sending A Message . . . . . . . . . . . . . . . . 85 Attendant Features, Programming The. . . . . . . . . . . . . . 11 Autodial Numbers Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Automatic Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Automatic Dialing, Programming . . . . . . . . . . . . . . . . . 87 Automatic Station Relocation. . . . . . . . . . . . . . . . . . . . . 71 Auto-Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 B Background Music, Controlling . . . . . . . . . . . . . . . . . . . 63 Blocking Voice Announce Calls . . . . . . . . . . . . . . . . . . . 61 Button Functions, Displaying The Station’s . . . . . . . . . 64 Button Query . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 C Call Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Call Cost Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Call Pick Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Calling A Busy Station . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Calling Intercom Numbers . . . . . . . . . . . . . . . . . . . . . . . 40 Calling Outside The System . . . . . . . . . . . . . . . . . . . . . . 39 Calls, Making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Camping At Another Telephone Waiting For An Answer . . . . . . . . . . . . . . . . . . . . . . 42 Waiting For An Automatic Callback . . . . . . . . . . . . 42 Publication Index Publication Index I–1
Choosing Between Pulse And Tone Dialing . . . . . . . . . 63 Choosing Your Personal Ring Tones . . . . . . . . . . . . . . . 64 Clock, Setting The System . . . . . . . . . . . . . . . . . . . . . . . 22 Conferencing And Transfering Calls . . . . . . . . . . . . . . . 55 Conferencing Telephones Together . . . . . . . . . . . . . . . . 58 Controlling Background Music . . . . . . . . . . . . . . . . . . . 63 Creating The LCD Response Messages . . . . . . . . . . . . . 12 D Data Interface Unit, Using The. . . . . . . . . . . . . . . . . . . . 80 Department Station Operation . . . . . . . . . . . . . . . . . . . . 70 Dial By Name, Using . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Digital Voice Announce, Using . . . . . . . . . . . . . . . . . . . 28 Direct Inward Station Dialing, Understanding . . . . . . . . 32 Directed Hold, Using . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Display Call Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Display Contrast, Adjusting The . . . . . . . . . . . . . . . . . . 61 Displaying The Functions Of Your Station’s Buttons . . . . . . . . . . . . . . . . . . . . . . . . . 64 Do Not Disturb Condition, Setting A . . . . . . . . . . . . . . . 76 DSS Numbers, Storing . . . . . . . . . . . . . . . . . . . . . . . . . . 91 E Entering An Account Code . . . . . . . . . . . . . . . . . . . . . . 65 Exclusive Hold, Using . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Executive Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 F Feature Buttons, Storing The Special Purpose . . . . . . . . 94 Feature Buttons, Storing The . . . . . . . . . . . . . . . . . . . . . 92 Features Knowing Your Telephone’s . . . . . . . . . . . . . . . . . . . . 2 Using The Other Telephone . . . . . . . . . . . . . . . . . . . 61 Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . 66 G Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G–1 Group Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Publication Index Publication Index I–2
H Hold Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Hold, Using Directed . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Holding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 I Intercom Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Introducing The LCD Speakerphone . . . . . . . . . . . . . . . . 1 K Knowing Your Telephone’s Features . . . . . . . . . . . . . . . . 2 L Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 LCD Messages, Sending. . . . . . . . . . . . . . . . . . . . . . . . . 84 LCD Response Messages, Creating The . . . . . . . . . . . . 12 LD Abbreviations, Understanding The . . . . . . . . . . . . . . 8 Leaving A Station-To-Station Message . . . . . . . . . . . . . 85 Lights, Understanding What They Mean . . . . . . . . . . . . . 6 Line Group, Selecting . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Listening To A Call Over The Speaker . . . . . . . . . . . . . 67 M Making A Call Non-Private . . . . . . . . . . . . . . . . . . . . . . 67 Making A Speed Dial Call . . . . . . . . . . . . . . . . . . . . . . . 44 Making An Automatic Dialing Call . . . . . . . . . . . . . . . . 43 Making An Automatic Redial Call. . . . . . . . . . . . . . . . . 45 Making An Unsupervised Conference Call . . . . . . . . . . 59 Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Meet Me Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Message Waiting Light, Turning On . . . . . . . . . . . . . . . 85 Messaging, Sending Non-Verbal . . . . . . . . . . . . . . . . . . 83 Monitoring A Conversation . . . . . . . . . . . . . . . . . . . . . . 68 Music On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Music, Controlling Background . . . . . . . . . . . . . . . . . . . 63 Muting Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 69 Publication Index Publication Index I–3
N Naming The System Telephones . . . . . . . . . . . . . . . . . . 16 Night Transfer Button . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Night Transfer Of Ringing Mode . . . . . . . . . . . . . . . . . . 24 Night Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Non-Private Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 O Operating As A Department Station. . . . . . . . . . . . . . . . 70 Outside Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 P Paging Announcement, Sending A . . . . . . . . . . . . . . . . 72 Parking A Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Printing The SMDA Records . . . . . . . . . . . . . . . . . . . . . 23 Private Non-Private . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Programming For Automatic Dialing. . . . . . . . . . . . . . . 87 Programming The Attendant Features . . . . . . . . . . . . . . 11 Programming Your Telephone . . . . . . . . . . . . . . . . . . . . 87 Pulse/Tone Dialing, Choosing Between . . . . . . . . . . . . . 63 Q Queuing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . 98 R Redialing A Saved Number . . . . . . . . . . . . . . . . . . . . . . 46 Redialing The Last Number Dialed . . . . . . . . . . . . . . . . 46 Relocating Your Telephone . . . . . . . . . . . . . . . . . . . . . . 71 Reporting System Alarms. . . . . . . . . . . . . . . . . . . . . . . . 27 Responding To A Subdued Off-Hook Voice Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Ring Tones, Choosing The Personal . . . . . . . . . . . . . . . 64 Rings, Understanding What They mean. . . . . . . . . . . . . . 9 Publication Index Publication Index I–4
S Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Screened Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Selecting A Line Group . . . . . . . . . . . . . . . . . . . . . . . . . 47 Sending A Paging Announcement . . . . . . . . . . . . . . . . . 72 Sending An Assist Button Message . . . . . . . . . . . . . . . . 85 Sending LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . 84 Service Observing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Setting A Do Not Disturb Condition . . . . . . . . . . . . . . . 76 Setting The Music On Hold Feature. . . . . . . . . . . . . . . . 20 Setting The Night Transfer Button . . . . . . . . . . . . . . . . . 24 Setting The Night Transfer Of Ringing Mode . . . . . . . . 24 Setting The System Clock . . . . . . . . . . . . . . . . . . . . . . . 22 Setting The Volume Control . . . . . . . . . . . . . . . . . . . . . . 74 Showing The Cost Or Time Of A Call . . . . . . . . . . . . . . 47 Speakerphone Introducing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Speed Dial Call, Making A. . . . . . . . . . . . . . . . . . . . . . . 44 Speed Dial Numbers Storing The System. . . . . . . . . . . . . . . . . . . . . . . . . . 24 Storing Personal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Station Message Detail Accounting Records . . . . . . . . . 23 Station Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Station-To-Station Message . . . . . . . . . . . . . . . . . . . . . . 85 Storing Autodial And Speed Dial Numbers . . . . . . . . . . 90 Storing DSS Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Storing The Feature Buttons . . . . . . . . . . . . . . . . . . . . . . 92 Storing The Special Purpose Feature Buttons . . . . . . . . 94 Storing The System Speed Dial Numbers . . . . . . . . . . . 24 Subdued Off-Hook Voice Announcement . . . . . . . . 36, 49 T Toll Restriction Override, Using . . . . . . . . . . . . . . . . . . 77 Tracker Pager System . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Transferring And Conferencing Calls . . . . . . . . . . . . . . 55 Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 To A Secondary Attendant Telephone . . . . . . . . . . . 27 To The Voice Mail System . . . . . . . . . . . . . . . . . . . . 37 Screened . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Unscreened . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting Your Telephone . . . . . . . . . . . . . . . . . . 97 Turning On A Message Waiting Light . . . . . . . . . . . . . . 83 Publication Index Publication Index I–5
U Understanding Direct Inward Station Dialing . . . . . . . . 32 Understanding The LCD Abbreviations. . . . . . . . . . . . . . 8 Understanding What The Lights Mean . . . . . . . . . . . . . . 6 Understanding What the Rings Mean . . . . . . . . . . . . . . . 9 Unscreened Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Unscreened Transfer, Using . . . . . . . . . . . . . . . . . . . . . . 57 Unsupervised Conference Call, Making A. . . . . . . . . . . 59 Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Using Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Chapter Two . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using Dial By Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Using Digital Voice Announce . . . . . . . . . . . . . . . . . . . . 28 Using Directed Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Using Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using Night Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using Non-Verbal Messaging. . . . . . . . . . . . . . . . . . . . . 83 Using Screened Transfer. . . . . . . . . . . . . . . . . . . . . . . . . 56 Using Station Monitoring . . . . . . . . . . . . . . . . . . . . . . . . 38 Using The Data Interface Unit . . . . . . . . . . . . . . . . . . . . 80 Using The Hold Recall Feature . . . . . . . . . . . . . . . . . . . 52 Using The Optional Tracker Pager System . . . . . . . . . . 78 Using The Other Telephone Features . . . . . . . . . . . . . . . 61 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using Toll Restriction Override . . . . . . . . . . . . . . . . . . . 77 Using Unscreened Transfer . . . . . . . . . . . . . . . . . . . . . . 57 Using Your Quick Reference Guide . . . . . . . . . . . . . . . . 98 Using Your Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . 4 V Voice Announce Calls, Blocking . . . . . . . . . . . . . . . . . . 61 Voice Announcing To A Busy Station . . . . . . . . . . . . . . 49 Volume Control, Setting The . . . . . . . . . . . . . . . . . . . . . 74 Waiting For A Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Zone Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Publication Index Publication Index I–6
This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficul- ties arising from the interpretation of the information contained herein. The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes contact, Comdial, Inside Sales Depart- ment, P.O. Box 7266, Charlottesville, Virginia 22906.
Printed in U.S.A. GCA 70-332.03 9/97 Charlottesville, Virginia 22901-2829 R World Wide Web: http://www.comdial.com/