Comdial Impression LCD Speakerphone System Reference Guide

							7.7 Entering An Account Code
If your installer has arranged your system for account code entry to
enhance the SMDA reports, you may be told to enter an account code
before calling a number or after answering one. Code entry is either
forced or voluntary. If the codes are forced, you must enter the account
code to place a call; if the codes are voluntary, the call will still go
through if you do not enter a code (pre-programmed Emergency
numbers will automatically go through even with forced account codes).
NOTE: You can program a button on your telephone that will make the
account code entry process quicker if you wish. Refer to the
programming section of this user’s guide for details.
·To enter account code on an incoming call,
— pressITCM, then dialS04(call is automatically placed on
hold),
—OR—
press preprogrammedACCOUNT CODEbutton (call isnot
automatically placed on hold),
— dial account code.
·To enter account code on an outgoing call,
— press line button (the display will prompt for “Account Code”
if programmed to do so),
— pressITCM, then dialS04(call is automatically placed on
hold),
—OR—
press preprogrammedACCOUNT CODEbutton (call isnot
automatically placed on hold),
— dial account code,
— listen for dial tone and dial number you are calling.
NOTE: If you hear an error tone after you have dialed your account
code, check the number for validity.
Using The Other Telephone Features
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							7.8 Forwarding Your Calls
You can forward calls that normally ring at your telephone to another
telephone for answering. You can forward just your prime line and
intercom calls or you can forward any calls that ring at your telephone.
NOTE: You can program a special call forward button if you need
quick access to the feature. See the programming section of
this user’s guide for details.
·To forward your calls,
— pressOPTIONS,
— pressNEXTtwo times,
— pressCFWD,
— pressPERSfor prime line and intercom calls,
—OR—
pressALLfor all calls,
— pressSETto enable call forwarding,
— dial extension number of telephone to receive your
forwarded calls,
— pressSPKRto end.
NOTE: Your telephone will ring a short ring burst each time
anITCMcall is forwarded to remind you that this is
happening.
·To cancel call forwarding,
— pressOPTIONS,
— pressNEXTtwo times,
— pressCFWD,
— pressPERSfor prime line and intercom calls,
—OR—
pressALLfor all calls,
— pressCLEARto disable call forwarding,
— pressSPKRto end.
Using The Other Telephone Features
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							7.9 Listening To A Call Over The
Speaker(Group Listening)
You can turn on the telephone speaker while you have the telephone
handset or headset in use. The distant party’s voice then sounds over
the telephone speaker as well as the handset or headset; however, only
your handset or headset microphone is active.
·To do this while on a call,
— press and holdSPKRfor two seconds,
—OR—
— press pre-programmed group listening button.
·To cancel group listening,
— press and releaseSPKRto end,
—OR—
— press pre-programmedGROUP LISTENINGbutton.
7.10 Making A Call Non-Private
You can make a call non-private using a feature button that you have
programmed. Actual button programming is discussed in a separate
section of this user’s guide. When a call is non-private, other
telephones in the line group can join the call. Privacy returns when the
call is completed.
·To do this while on a call,
— press preprogrammedPRIVACYbutton.
Using The Other Telephone Features
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							7.11 Monitoring A Conversation Between
Two Telephones(Service Observing)
If your telephone provides the system installer programmed service
observing feature, you can monitor an on-going conversation at another
telephone in an undetected manner. You can use this feature on-hook or
off-hook.
You may also make a SOHVA call to a station you are actively
monitoring, enabling you to assist the station user while listening to the
distant party. For this feature, the called station must be programmed
to be “observable,” and your telephone must have a pre-programmed
SOHVAbutton.
·To monitor an in-progress call,
— pressITCM,
—dial
#03,
— dial extension number of telephone to be monitored,
— pressSPKRto end monitoring.
·To initiate a SOHVA while monitoring a call at
another station,
— press pre-programmedSOHVAbutton,
— make announcement (distant party will not hear the
announcement; party receiving SOHVA can pressMUTE
button to respond to your call).
NOTE: The station you are observing may not allow a SOHVA call if it
is in speakerphone mode. However, the voice announce block
feature, if enabled at the monitored station, will not block a
SOHVA from a monitoring station.
Using The Other Telephone Features
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							7.12 Muting Your Telephone
By using theMUTEbutton, you can block transmission of your voice
to the distant party. For example, if someone comes into your office to
talk to you and you do not want to interrupt the distant party, press the
MUTEbutton. TheMUTEbutton turns on when you press it and
turns off when you press it again.
·To mute your telephone,
— press and engageMUTE(MUTE light turns on).
·To return to the distant party,
— press and disengageMUTE(MUTE light turns off).
Using The Other Telephone Features
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							7.13 Operating Your Telephone
As A Departmental Station
If your telephone is within a departmental group of telephones, you can
place your station in either an off-duty or a wrap-up mode.
Theoff-duty modeis when you leave your telephone for lunch or for
an extended time period and want another department telephone to
receive your calls.
Thewrap-up modeis when you need time after a call to complete
related paperwork and want another department telephone to receive
your calls. To use the wrap-up mode, you must program a Do Not
Disturb feature button (refer to the programming section of this user’s
guide for details).
·To place your telephone in an off-duty mode,
— pressOPTIONS,
— pressNEXTtwo times,
— pressDND,
— pressON,
— pressSPKRto end. Calls will ring at another departmental
telephone.
·To return to on-duty mode, repeat the above procedure but
press OFF instead of ON.
NOTE: When you are in the Do Not Disturb mode and a call comes in
from another station, yourITCMlight will flash and your
LCD will display the station attempting the call. You may
choose to pick up the call; when you hang up, your telephone
returns to the Do Not Disturb mode until you turn it off.
·To place station in wrap-up mode,
— pressHOLD,
— pressDNDfeature button (preprogrammed). Calls will ring at
another departmental telephone.
·To return to on-duty mode, repeat the above procedure.
Using The Other Telephone Features
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							7.14 Relocating Your Telephone
If your installer has equipped your system with automatic set
relocation, you can move your telephone to another location and be
given a choice (through a display prompt) as to whether you want to
keep your previous programming or use the programming in the new
location. Respond to the prompt according to your need.
·To maintain the extension number and programming
features from the old location,
— connect the telephone line cord to the new jack,
— note the flashingHOLDlight and press theHOLDbutton
while the light is still flashing (your telephone immediately
assumes the features from the previous location),
—OR—
— do nothing until theHOLDlight stops flashing (your
telephone automatically assumes the features from the
previous location).
·For your telephone to assume the extension number and
programming features from the new location,
— connect the telephone line cord to the new jack,
— note the flashingHOLDlight, and press the # button while
the light is still flashing (your telephone immediately assumes
the features from the new location).
Using The Other Telephone Features
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							7.15 Sending A Paging Announcement
There are several ways to make a public announcement to all or a
portion of your location. Your system might be arranged with an
external paging unit that you access by pressing a line button or by
dialing a special code. This unit sounds the announcement over an
external speaker unit.
Your system may provide an all-call or a zone page feature that you
access by dialing special codes. This arrangement sounds the
announcement through the telephone speakers. All-call sounds the
announcement through all telephones, while zone paging sounds it only
through those telephones located in a specific area. Check with your
system administrator to determine the type of paging that you should
use and the method that you should use to access it.
NOTE: You can program a special all-call/zone paging button if you
need it for quick access to the feature. See the programming
section of this user’s guide for details.
·If your system provides an external paging unit,
— lift handset,
— pressITCM, then dial extension number of station equipped
and enabled for paging (see programming section of this
user’s guide),
—OR—
— presspagingbuttonassignedbytheinstaller,
—OR—
— pressITCM,
—dial89for special paging port,
— make announcement,
— hanguptoend.
Using The Other Telephone Features
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							·If your system provides all-call or zone paging,
— lift handset,
— pressITCM,
—dial87for all-call,
—OR—
—dial84,85,or86for zone 1, 2 or 3,
— make announcement,
— stay on line if awaiting a reply (known as “meet-me” page),
—OR—
— hanguptoend.
NOTE: If you have programmed paging buttons, use them instead of
the dialing codes shown above.
·To make a reply to a “meet-me” page,
— lift handset of nearest telephone,
— press ITCM,
—dial88,
— meetpagingpartyonline.
Using The Other Telephone Features
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							7.16 Setting The Volume Control
Your telephone has a rocker-type volume control. This is a
multipurpose control that you can use to set the volume, or loudness, of
the ringer, the speaker, the handset, the headset, and the group listening
mode. Your LCD displays new setting when volume button is pressed.
·There are fourringerloudness levels (your installer may
enable ringer off as well). Set them as follows:
— while your telephone is idle, pressVOLUME UPor
VOLUME DOWNonce for each change in loudness (four
different levels available) that you desire. The ringer sounds
once for each change as an example of the current setting.
Your final change in volume becomes the new default setting
and will result in your telephone ringing at that level for all
future calls (until you change the default by repeating the
above procedure).
·There are eightspeakerloudness levels. Set them for the
current call as follows:
— while on a call, pressVOLUME UPorVOLUME DOWN
once for each change in loudness (eight different levels
available) that you desire.
·There are eighthandsetloudness levels (13 levels when the
installer marks the station as a hard-of-hearing station). Set
the levels for the current call as follows:
— while on a call, pressVOLUME UPorVOLUME DOWN
once for each change in loudness that you desire.
·There are thirteenheadsetloudness levels. Set the loudness
for the current call as follows:
— while on a call, pressVOLUME UPorVOLUME DOWN
once for each change in loudness (thirteen different levels
available) that you desire.
Using The Other Telephone Features
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