Comdial Impression LCD Speakerphone System Reference Guide

							Transferring And
Conferencing Calls
6.1 Transferring Calls
You can transfer calls from one station to another in one of two ways.
If you first identify the caller to the party to receive the transfer, thus
giving that user the opportunity to prepare for the call, you have made a
screened transfer. If you transfer the call without first announcing it,
you have made an unscreened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or take one of several options that may be
available at your telephone. Also, if a transferred call is not answered
after a certain length of time (as set by the system installer) it recalls to
your telephone.
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							6.2 Using Screened Transfer
·To screen and transfer a call to another telephone
in the system,
—answercall,
— pressT/C(call is automatically placed on hold),
— dial extension number of telephone to receive transfer or press
DSSbutton for that extension,
— when intercom party answers, announce call,
— pressSPKRto disconnect, or hang up. Intercom party then
has the call.
·If the intercom party is busy, take one of the following steps
(if made available at your telephone by system installer):
— pressRECONto return to the call yourself,
— pressSOHVAto allow you to tell the intercom party that a
call awaits,
— pressCAMPto camp-on to that station,
— pressOVERto allow you to join the intercom party’s current
conversation.
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							6.3 Using Unscreened Transfer
·To transfer an unscreened call to another telephone
in the system,
—answercall,
— pressT/C(call is automatically placed on hold),
— dial extension number of telephone to receive transfer or press
DSS for that extension,
— pressSPKRto disconnect, or hang up. Intercom party then
has the call.
NOTE: Unscreened transfers camp-on at busy telephones and wait to
be answered. Each call automatically rings the telephone as
soon as it becomes idle.
·If a transferred call is not answered and then returns to your
telephone, you can take one of the following steps:
— pressSENDto re-transfer the call,
— pressHOLDto place the call on hold at your telephone,
— pressANSto return to the call.
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							6.4 Conferencing Telephones Together
When your telephone is joined together with several other telephones
on the same call, the effect is called conferencing. You can make
conference calls that involve up to five parties, including you as the
originating party, in any combination of outside lines and intercom
parties. For example, you can conference three outside lines and two
intercom parties or four outside lines and one intercom party or five
intercom parties—the combinations are up to you.
If you are involved in a conference call with two outside lines, you can
drop out of this established conference call and leave the outside lines
in the conference with each other. This is known as an unsupervised
conference call.
NOTE: When setting up a conference call with outside lines and
internal telephones, you must call the outside lines first.
·To set up a conference call that includes both outside lines
and intercom parties, outside lines alone, or intercom
parties alone,
—makefirstcall,
— pressT/C(call is placed on hold automatically),
— make next call,
— pressT/Cto establish conference,
— repeat the last three steps to add up to two more parties, estab-
lishing a 5-party conference (including yourself).
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							·To continue conversation with last conferee after outside lines
have dropped out of conference,
— press the line button of the remaining party.
·To drop outside lines from the conference,
— pressHOLDto put all lines on hold before the caller hangs
up. Not doing this will result in a tone sounding in the
handset receiver, interrupting the remaining conferees.
·To retrieve lines from hold and bring them back into the
conference,
— press line button,
— pressT/C,
— press line button,
— pressT/C,
— repeat the above two steps until all desired lines are back in
the conference.
NOTE: If all the conference circuits are busy, you will not be able to
add a party to the conference. The messageConference Full
will appear in your display.
6.5 Making An Unsupervised Conference Call
Dropping out of a three-way conference between you and two outside
lines and leaving them conferenced together is known as creating an
unsupervised conference.
·To drop out of a conference call,
—dial#and hang up (lines remain lighted/in use until one or
both outside parties disconnect).
·To rejoin an unsupervised conference,
— press one of the lighted buttons where conference is taking
place.
NOTE: Conference volume levels are dependent upon the
quality of the external lines.
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							Using The Other
Telephone Features
Chapter 7 details the features that enhance the basic operation of your
telephone. All of the features in this chapter are listed in alphabetical
order for your convenience.
7.1 Adjusting The Display Contrast
You can adjust the contrast of the display to darken or lighten it for best
viewing.
·To adjust the display contrast,
— pressOPTIONS,
— pressNEXTthree times,
— pressDISP(display readscontrast level),
— pressLIGHTorDARKto change contrast level
accordingly (press button once for each degree
of change desired),
— pressSPKRto save the last level and end.
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							7.2 Blocking Voice Announce Calls
You can prevent voice announcements from sounding over your
telephone speaker. This feature also blocks subdued off-hook voice
announcements.
·To block voice-announced calls,
— pressOPTIONS,
— pressNEXT,
— pressVAB,
— pressON,
— pressSPKRto end.
·To un-block voice-announced calls,
— pressOPTIONS,
— pressNEXT,
— pressVAB,
— pressOFF,
— pressSPKRto end.
·To block a SOHVA while you are on a call,
— pressBLOCK.
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							7.3 Controlling Background Music
If background music is supplied by the telephone system, you can turn
it on at your telephone speaker. Background music automatically turns
off during calls and voice announcements.
·To turn the music on,
— pressOPTIONS,
— pressNEXT,
— pressMUSIC,
— pressON,
— pressSPKRto end (theSPKRlight turns on when
background music is on),
— adjust the loudness of the music with the speaker volume
control.
·To turn the music off,
— pressOPTIONS,
— pressNEXT,
— pressMUSIC,
— pressOFF,
— pressSPKRto end (theSPKRlight turns off when
background music is off).
7.4 Choosing Between Pulse And Tone Dialing
If your local telephone service is pulse (rotary dialing), your telephone
is arranged to dial in this manner (when programmed to do so by the
installer). If you need to send tones during a dialing sequence (e.g.; to
send bank-by-phone tones, and so forth), you can convert
to tone while dialing. The system will switch back to pulse dialing
when you end your call. You can store a # as part of an automatic
dialing number to effect pulse-to-tone switching where needed.
·To convert to tone dialing at any time during dialing or while
on an active call,
— press
#.
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							7.5 Choosing Your Personal Ringing Tones
You can choose one of six different ring tones for your telephone when
it rings. Often, when several telephones are located close together,
each user chooses a different personal ring tone.
·To select one of the ring tones,
— pressOPTIONS,
— pressNEXTthree times,
— pressRING,
— pressUPorDOWNto choose ring tone in display (a new
tone will sound at each up or down press),
— pressSPKRto end. The next time your telephone rings, you
will hear the new ring tone.
7.6 Displaying The Functions Of Your
Station’s Buttons(Button Query)
You can use the interactive buttons on your LCD speakerphone to
access the button query feature. With this feature, you can cause your
station’s display to show the function of each of its buttons.
·To activate the button query feature,
— pressOPTIONS,
— pressNEXTsix times,
— pressQUERY,
— press any button and read its function in your LCD
speakerphone’s display,
NOTE: Use the HOLD button to access autodial numbers that you
have stored under DSS buttons.
— pressSPKRto end.
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