Comdial IPrimo Speakerphone Station User Guide

							iPrimo Speakerphone Station User’s Guide
October, 02 Comdial 11
Volume Control  (VOLUME UP or VOLUME DOWN)
—Regulates the volume of the ringer, speaker, handset, headset, 
background music, and group listening mode.
Figure 1-3  8900-IP Large Screen Display Speakerphone
Handset
Telephone Speaker
Dialpad
Vo l u me  U p
Vo l u me  Do w n
Microphone Opening
LCD Graphic
Display
Interactive Buttons 11-13
Interactive Buttons 6-10Interactive Buttons 1-5
Intercom Button*
Message Waiting Light*
Shift Button*
TAP Button*
Transfer/Conference 
Button*
Speaker Button*
Mute Button*
Hold Button*
* NOTE: These are default button locations. 
Your system installer may have reprogrammed 
these buttons to better suit your application. 
						

							Getting Started
12 Comdial October, 02
1.10  Your Speakerphone’s Display 
Lights
The lights (LEDs) on your LCD speakerphone indicate the status 
of lines, features, and intercoms.
Busy Lamp Field (BLF) lights (next to a Direct Station Select/
Busy Lamp Field or DSS/BLF programmable button):
•  Steady red = station is in use.
•  Flashing red = station is receiving a call.
•  Winking/Fluttering  red = message-waiting light set for you 
by station associated with that DSS/BLF button.
Next to a line button:
•  Steady green = this is your line, either on-hook (in a hands 
free mode) or off-hook, when the line is active.
•  Steady red = another station is using this line.
•  Flashing red = a call is coming in on this line.
•  Flashing orange = this line will be answered when you lift the 
handset.
•  Winking green  = your line is on hold.
•  Winking red = the call has been placed on hold by another 
station.
•  Fluttering orange or green = your line has recalled from hold.
•  Fluttering red = the line put on hold by another station has 
recalled.
Note:  You can find the programmable buttons that the installer 
designates line buttons in the same location as the DSS/BLF 
buttons.  Ensure that these buttons are labeled correctly to 
indicate their unique features. 
						

							iPrimo Speakerphone Station User’s Guide
October, 02 Comdial 13
Next to a fixed feature or programmable feature button:
•  Steady red = the feature is on.
•  Steady off = the feature is off.
The MUTE Button:
—On steady = called party cannot hear your conversation.
The INTERCOM Button:
•  Steady green or red = you are using your intercom.
•  Fluttering red = an LCD message is set on your telephone for 
others to receive when calling.
•  Flashing orange = someone is calling your extension or a call 
is being transferred to you.
The HOLD Button:
—Winking green  = a line is on hold at your station.
The MESSAGE-WAITING Button:
—Winking red  = message awaits pick up.
The  SPEAKER Button:
•  On steady (with the telephone on hook and busy) = 
speakerphone mode
•  On steady (with telephone on hook and idle) = background 
music is turned on.
Note:  You can find the programmable buttons that the installer 
designates  feature buttons through user programming in the 
same location as the DSS/BLF programmable buttons.  Ensure 
that these buttons are labeled correctly to indicate their unique 
features. 
						

							Getting Started
14 Comdial October, 02
1.11  Understanding The Large Screen 
Display
Your speakerphone has a large screen display consisting of six lines 
of 24 possible character positions per line. This provides you with 
much more system information than can be presented on two-line dis
-
plays. This large display allows you many programming options as 
well as quick and easy selection of the many features available on 
your speakerphone. Your speakerphone has 13 interactive buttons for 
selecting or programming features.
When your speakerphone is idle, the first line in your display shows 
the day, date and time while the sixth line displays the word 
OPTIONS. If your system is using the voice mail option, this is also 
indicated in the sixth line by the word VMAIL. If your voice mail has 
four messages for you, for example, the VMAIL display is replaced 
by 4MSG.
Figure 1-4  Idle Display
Lines two through four are used on the idle display to indicate fea-
tures that may be active (flashing), enabled or set.
Wednesday 19  11:36am
VMAIL OPTIONS 
						

							iPrimo Speakerphone Station User’s Guide
October, 02 Comdial 15
2.  ANSWERING CALLS 
2.1  Answering Outside Calls
When an outside call rings at your station, the LCD screen displays 
the system line number of the incoming call (e.g., L123) and any 
caller ID information that your ringing line is programmed to receive.  
In addition to simply lifting the handset, your other options for 
answering the call are displayed above the interactive buttons.
•  When you hear outside ringing (two long bursts) and 
observe an orange flashing light,
1.  For speakerphone, press the flashing line button or select  
Answer and speak toward the telephone.
2.  For privacy, lift the handset.
3.  Select Do Not Disturb if you do not wish to answer the call 
at this time. (Selecting Do Not Disturb stops your telephone 
from ringing but continues to send a ringing tone to the 
caller.) The associated BLF will continue to flash until the 
caller disconnects.
Figure 2-1  Answering an Outside Call 
						

							Answering Calls
16 Comdial October, 02
•  When you hear outside ringing (two long bursts) and 
observe a red flashing light,
1.  Press the  flashing line button or Select Answer.
2.  Speak toward telephone or lift the handset if privacy is 
desired.
3.  Select Do Not Disturb if you do not wish to answer the call 
at this time.
2.1.1  USING CALL HANDLING BUTTONS 
•  After you have answered an outside call at your station, your 
LCD will display HOLD, TRANSFER,  CONFERENCE, 
GROUP LISTEN, and RECORD
1.  Select Hold to place the call on hold at your station, or
2.  Select Tr a n s f e r to initiate a transfer to another station, then 
dial the station number, announce the call or hang up to com
-
plete the transfer, or
Figure 2-2  Selecting Hold, Transfer, or Conference
3.  Select Conference to initiate a conference call.
NOTE:  For more information on setting  Do Not Disturb at 
your station, see section titled Do Not Disturb Condition on 
page 87. 
						

							iPrimo Speakerphone Station User’s Guide
October, 02 Comdial 17
4.  Select Group Listen to activate the speaker while using the 
handset or headset, so a group can listen to the conversation 
but not interact with the calling party.
5.  Select Record to record the call (if VMAIL is installed).
2.2  Answering Intercom Calls
An intercom call is one that is made from one system telephone to 
another. Your station receives intercom calls in one of two ways 
depending upon system programming.  In a voice-first setting, a short 
tone is followed by the caller’s voice heard on the speaker.  With a 
tone-first setting, the telephone rings in a distinctive pattern and the 
user of the receiving station must take action to answer.
As with an outside call,  your screen displays the line number of the 
incoming call (e.g., L123) and any caller ID information that the 
ringing line  is programmed to receive.
•  When you hear an intercom tone followed by a caller’s voice,
—Speak toward the telephone to answer, or lift the handset if 
privacy is desired.
Figure 2-3  Intercom Call from J. Doe 
						

							Answering Calls
18 Comdial October, 02
•  When you hear intercom ringing (two short bursts),
1.  Press INTERCOM or select Answer.
2.  Speak toward the telephone or lift the handset if privacy is 
desired.
3.  Select  Do Not Disturb if you do not wish to answer the call 
at this time.
2.3  Answering Night-Transferred Calls 
The system attendant can transfer incoming calls to a particular 
station or stations for off-hour ringing.
•  If your telephone rings,
1.  Press the line button with the flashing light.
2.  Lift the handset to talk.
•  When you hear loud ringing anywhere in the system,
1.  Lift the handset.
2.  Press INTERCOM.
3.  Choose the ringing zone: 
•  Dial  65  through  68  to select ringing zone (1-4).
•  Dial  69  to answer for any zone.
2.4  Holding Calls
You can place a call on hold and retrieve it later. With a regular hold, 
you can pick up the held call at your telephone or another user can 
pick the call up at a telephone sharing the held call line appearance.
NOTE:  For more information on setting  Do Not Disturb at 
your station, see section titled Do Not Disturb Condition on 
page 87. 
						

							iPrimo Speakerphone Station User’s Guide
October, 02 Comdial 19
•  To place a call on hold,
—Press HOLD (station button) or select Hold (interactive 
button). 
•  To retrieve a held call,
1.  Press the line button of the held call (with winking green 
light), or INTERCOM for intercom call held or press TA P.
2.  Speak  toward the telephone or lift the handset if privacy is 
desired.
Figure 2-4  Holding a Call
With an exclusive hold condition, you must pick up the held call at 
your telephone; no other telephone has access to the call. 
•  To place a call on exclusive hold,
—Press HOLD twice.
Note:  Unless you use your HOLD button to scroll through the 
calls on hold, TAP always retrieves the last number placed on 
hold, regardless of whether you have line appearance for the 
line on which the call is holding. 
						

							Answering Calls
20 Comdial October, 02
•  To retrieve exclusive hold,
1.  Press the line button of held call (with winking green light), 
or press TA P.
2.  Speak toward the telephone or lift the handset if privacy is 
desired.
2.4.1  HANDLING HOLD RECALLS
After a call has been on hold for the period of time (set by the installer 
of your system), the system causes four quick hold recall tone bursts 
to sound at your telephone, the flash rate of the line button becomes 
faster and the light becomes orange.  If the call is on exclusive hold, it 
will revert to manual hold after the hold recall period.
Figure 2-5  A Recalling Held Line
•  If a held line is recalling, choose one of the following:
1.  Select Hold to place the call on hold at your station and 
restart hold timer.
2.  Lift the handset, press the line button (with flashing orange 
light) or select Answer to retrieve the call.