Epson AcuLaser C2900DN User Manual
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Contents Preface Copyright and Trademarks............................................................... 8 About License......................................................................... 10 Using This Guide...................................................................... 11 Conventions...................................................................... 11 Product Features....................................................................... 11 Features.......................................................................... 11 Chapter 1Specifications Specifications.......................................................................... 13 Chapter 2Basic Operation Main Components..................................................................... 17 Front View........................................................................ 17 Rear View......................................................................... 18 Operator Panel.................................................................... 18 Securing the Printer................................................................ 19 Preparing Printer Hardware.............................................................. 20 Installing Optional Accessories........................................................... 21 Installing the Additional Memory Module.............................................. 21 Installing the Optional Duplex Unit................................................... 25 Installing the Optional 250-Sheet Paper Cassette Unit. ................................... 29 Printing a Panel Settings Page............................................................ 33 Power Saver Mode...................................................................... 34 Exiting the Power Saver Mode........................................................ 34 Chapter 3Printer Management Software Print Drivers.......................................................................... 35 EpsonNet Config....................................................................... 35 Creating an Administrative Password................................................. 35 Epson AcuLaser C2900 Series User’s Guide Contents 2
Status Monitor (Windows Only).......................................................... 36 Chapter 4Network Basics Overview of Network Setup and Configuration.............................................. 38 Connecting Your Printer. . . . ............................................................ 38 Connecting Printer to Computer or Network........................................... 39 Setting the IP Address................................................................... 41 TCP/IP and IP Addresses............................................................ 41 Automatically Setting the Printer’s IP Address.......................................... 42 Dynamic Methods of Setting the Printer’s IP Address.................................... 42 Assigning an IP Address (for IPv4 Mode).............................................. 43 Verifying the IP Settings............................................................. 45 Printing and Checking the Printer Settings Page......................................... 46 Installing Print Driver on Computers Running Windows..................................... 46 Identifying Print Driver Pre-install Status (For Network Connection Setup)................. 46 Inserting the Software Disc.......................................................... 48 USB Connection Setup.............................................................. 48 Network Connection Setup.......................................................... 49 Setting Up for Shared Printing....................................................... 50 Installing Print Driver on Computers Running Mac OS X..................................... 56 Installing Print Driver on Computers Running Linux (CUPS)................................. 56 Installing the Print Driver........................................................... 56 Setting Up the Queue............................................................... 57 Setting the Default Queue........................................................... 61 Specifying the Printing Options...................................................... 62 Setting the Password for Authority as the Printer Administrator........................... 64 Uninstalling the Print Driver......................................................... 64 Chapter 5Printing Basics About Print Media..................................................................... 67 Print Media Usage Guidelines........................................................ 67 Print Media That Can Damage Your Printer............................................ 68 Supported Print Media.................................................................. 69 Print Media Dimensions............................................................ 69 Usable Print Media................................................................. 69 Loading Print Media.................................................................... 72 Epson AcuLaser C2900 Series User’s Guide Contents 3
Capacity.......................................................................... 73 Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette Unit........................................................................... 73 Loading Print Media in the Single Sheet Feeder (SSF). . . . ................................ 78 Setting Paper Sizes and Types............................................................ 81 Setting Paper Sizes................................................................. 82 Setting Paper Types................................................................ 82 Printing.............................................................................. 82 Sending a Job to Print............................................................... 83 Canceling a Print Job. . . . . .......................................................... 83 Using the Stored Print Function. . . . . . . . . ............................................. 84 Duplex Printing.................................................................... 87 Selecting Printing Options........................................................... 89 Printing Custom Size Paper.......................................................... 94 Auditron......................................................................... 97 Checking Status of Print Data........................................................ 99 Printing a Report Page.............................................................. 99 Printer Settings................................................................... 100 Printing With Web Services on Devices (WSD)............................................ 101 Adding Roles of Print Services...................................................... 101 Printer Setup..................................................................... 102 Chapter 6Using the Operator Panel Menus Understanding the Printer Menus........................................................ 104 Report/List....................................................................... 104 Billing Meters.................................................................... 105 Admin Menu..................................................................... 106 Tray Settings..................................................................... 134 Panel Lock Function................................................................... 139 Enabling the Panel Lock............................................................ 139 Disabling the Panel Lock........................................................... 139 Setting the Power Saver Time Option..................................................... 140 Resetting to Factory Defaults............................................................ 140 Chapter 7Troubleshooting Clearing Jams......................................................................... 142 Epson AcuLaser C2900 Series User’s Guide Contents 4
Avoiding Jams.................................................................... 142 Identifying the Location of Paper Jams. . .............................................. 143 Clearing Paper Jams From the SSF. . . . ............................................... 144 Clearing Paper Jams From the Standard 250-Sheet Tray................................. 147 Clearing Paper Jams From the Fuser Unit............................................. 151 Clearing Paper Jams From the Optional Duplex Unit................................... 153 Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit. . .................. 154 Jam Problems.................................................................... 158 Basic Printer Problems................................................................. 162 Display Problems..................................................................... 163 Printing Problems..................................................................... 163 Print Quality Problems................................................................. 165 The Output Is Too Light........................................................... 165 Toner Smears or Print Comes Off.................................................... 167 Random Spots/Blurred Images...................................................... 168 The Entire Output Is Blank......................................................... 168 Streaks Appear on the Output....................................................... 170 Part or the Entire Output Is Black.................................................... 170 Pitched Color Dots................................................................ 171 Vertical Blanks................................................................... 172 Mottle........................................................................... 173 Ghosting........................................................................ 173 Light-Induced Fatigue............................................................. 174 Fog............................................................................. 175 Bead-Carry-Out (BCO)............................................................ 175 Jagged Characters................................................................. 176 Banding......................................................................... 177 Auger Mark...................................................................... 178 Wrinkled/Stained Paper............................................................ 178 Damage on the Leading Edge of Paper................................................ 180 The Top and Side Margins Are Incorrect.............................................. 180 Color Registration Is out of Alignment............................................... 181 Protrudent/Bumpy Paper........................................................... 182 Adjusting Color Registration............................................................ 182 Performing Auto Adjust............................................................ 182 Printing the Color Registration Chart . . . ............................................. 183 Determining Values............................................................... 183 Entering Values................................................................... 185 Problems With Installed Optional Accessories............................................. 187 Other Problems....................................................................... 187 Epson AcuLaser C2900 Series User’s Guide Contents 5
Understanding Printer Messages......................................................... 187 Contacting Service..................................................................... 197 Getting Help......................................................................... 197 LCD Panel Messages. . . . . . ......................................................... 197 Status Monitor Alerts.............................................................. 197 Non-Genuine Mode................................................................... 198 Chapter 8Maintenance Cleaning the Printer................................................................... 199 Cleaning Inside the Printer......................................................... 199 Cleaning the Color Toner Density (CTD) Sensor....................................... 203 Replacing Toner Cartridges. . . .......................................................... 206 Overview........................................................................ 206 Removing the Toner Cartridges..................................................... 207 Installing a Toner Cartridge......................................................... 208 Replacing the Drum Cartridge........................................................... 210 Removing the Drum Cartridge...................................................... 210 Installing the Drum Cartridge....................................................... 212 Replacing the Fuser Unit............................................................... 215 Removing the Fuser Unit........................................................... 215 Installing the Fuser Unit............................................................ 217 Resetting the Counter of the Fuser Unit............................................... 219 Replacing the Feed Roll Unit............................................................ 219 Removing the Feed Roll Unit in the Standard 250-Sheet Tray............................. 220 Installing the Feed Roll Unit in the Standard 250-Sheet Tray. ............................ 221 Ordering Supplies..................................................................... 222 Consumables..................................................................... 222 When to Order Supplies............................................................ 222 Storing Print Media.................................................................... 223 Storing Consumables.................................................................. 223 Managing the Printer.................................................................. 224 Checking or Managing the Printer with EpsonNet Config................................ 224 Checking Printer Status with Status Monitor (Windows Only)............................ 224 Conserving Supplies................................................................... 225 Checking Page Counts................................................................. 225 Moving the Printer.................................................................... 226 Removing Options.................................................................... 228 Removing the Additional Memory Module............................................ 228 Epson AcuLaser C2900 Series User’s Guide Contents 6
Removing the Optional Duplex Unit................................................. 230 Removing the Optional 250-Sheet Paper Cassette Unit. . . . . ............................. 232 Appendix AWhere To Get Help Contacting Epson Support.............................................................. 235 Before Contacting Epson. . . . ....................................................... 235 Help for Users in Europe. . . ........................................................ 235 Help for Users in Taiwan........................................................... 235 Help for Users in Singapore......................................................... 237 Help for Users in Thailand.......................................................... 237 Help for Users in Vietnam.......................................................... 238 Help for Users in Indonesia......................................................... 238 Help for Users in Hong Kong....................................................... 240 Help for Users in Malaysia.......................................................... 240 Help for Users in India............................................................. 241 Help for Users in the Philippines.................................................... 242 Index Epson AcuLaser C2900 Series User’s Guide Contents 7
Preface Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Apple ®, Bonjour®, ColorSync®, Macintosh®, and Mac OS® are trademarks of Apple Inc. in the United States and/or other countries. Microsoft ®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and/or other countries. PCL ® is a trademark of Hewlett-Packard Corporation in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds. Novell is a registered trademark and SUSE is a trademark of Novell, Inc. in the United States and other countries. Red Hat and Red Hat Enterprise Linux are registered tra d e m a r k s o f R e d H a t , I n c . i n t h e U . S . a n d o t h e r countries. EPSON is a registered trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Epson AcuLaser C2900 Series User’s Guide Preface 8
Copyright © 2011 Seiko Epson Corporation. All rights reserved. Epson AcuLaser C2900 Series User’s Guide Preface 9
About License RSA BSAFE RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer. DES This product includes software developed by Eric Young. ([email protected]) AES Copyright © 2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladmanunder BSD licensing terms. TIFF(libtiff) LibTIFFCopyright © 1988-1997 SamLeffler Copyright © 1991-1997 Silicon Graphics, Inc. ICC Profile (Little cms) LittlecmsCopyright © 1998-2004 Marti Maria JPEG Our printer software uses some of the codes defined by the Independent JPEG Group. Epson AcuLaser C2900 Series User’s Guide Preface 10