Epson AcuLaser C2900DN User Manual
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Phone: 603-56288288 Fax: 603-56288388/399 Epson Helpdesk ❏Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Epson AcuLaser C2900 Series User’s Guide Where To Get Help 241
Location Telephone number Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines T o o b t a i n t e c h n i c a l s u p p o r t a s w e l l a s o t h e r a f t e r sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: (63-2) 706 2609 Fax: (63-2) 706 2665 Helpdesk Direct Line: (63-2) 706 2625 E-mail: [email protected] World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Toll-Free No. 1800-1069-EPSON(37766) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems Epson AcuLaser C2900 Series User’s Guide Where To Get Help 242
❏Enquiries on repair service and warranty Epson AcuLaser C2900 Series User’s Guide Where To Get Help 243
Index 2 2 Sided Print.........................................................................88 2 Sided, Flip on Short Edge................................................89 2-Sided................................................................................108 A Adjust Altitude..................................................................132 Adjust BTR.........................................................................128 Adjust ColorRegi...............................................................130 Adjust Fuser.......................................................................128 Adjust PaperType..............................................................127 Adjusting Color Registration...........................................182 Admin Menu......................................................................106 Adobe Protocol..........................................................118, 119 Assigning an IP Address.....................................................43 Audio Tones.......................................................................122 Auditron...............................................................................97 Auditron Mode..................................................................126 Auto Adjust Regi...............................................................129 Auto Job History...............................................................123 Auto Reset..........................................................................120 Automatic Duplex Printing...............................................87 Automatically Setting the IP Address...............................42 Avoiding jam......................................................................142 B Back button..........................................................................19 Banner Sheet......................................................................125 Basic Printer Problems.....................................................162 Belt Unit................................................................................17 Billing Meters.....................................................................105 billing meters total printed pages.........................................................225 Bonjour (mDNS)...............................................................117 Booklet Print........................................................................88 BOOTP...............................................................................116 C Cancel Job button................................................................19 Canceling a print job...........................................................83 Canceling print job From Operator panel.......................................................83 From your computer.......................................................84 Checking Page Counts......................................................225 checking printed pages how to check the meter.................................................226 Checking Status of Print Data...........................................99 Clean Developer................................................................130 Cleaning Inside the Printer..............................................199 Cleaning the CTD Sensor.................................................203 Clear Storage......................................................................131 Clearing jam.......................................................................142 Clearing Paper Jam From Fuser Unit............................................................151 From Optional 250-Sheet Paper Cassette Unit.........154 From Optional Duplex Unit.........................................153 From SSF.........................................................................144 From Standard 250-sheet Tray....................................147 Clock Settings....................................................................121 Color registration chart....................................................183 Connecting local printer.....................................................40 Connecting printer..............................................................38 Connection specification....................................................38 Connection type..................................................................38 Conserving supplies..........................................................225 consumables.......................................................................222 Contacting Epson..............................................................235 Contacting service.............................................................197 Control Board Cover...........................................................18 Counter of the Fuser Unit................................................219 CTD Sensor........................................................................203 D DefaultPaperSize...............................................................123 Determining Values..........................................................183 DHCP..................................................................................116 DHCP / AutoIP.................................................................116 Epson AcuLaser C2900 Series User’s Guide Index 244
Disabling the Panel Lock..................................................139 Display Problems...............................................................163 Draft Mode.........................................................................112 Drum Cartridge...................................................................17 Drum Refresh.....................................................................131 Dual Stack...........................................................................115 Duplex Printing...................................................................87 Dynamic Methods of Setting the IP Address..................42 E Enabling the Panel Lock...................................................139 Energy Saver button............................................19, 34 , 120 Entering Values.................................................................185 Envelope.....................................................................128, 129 EpsonNet Config.................................................................35 managing printer...........................................................224 online help for................................................................224 starting.............................................................................224 Error History......................................................................105 Error LED.............................................................................19 Ethernet..............................................................................114 Ethernet Port..................................................................18, 39 F F/W Version.......................................................................127 Fast Scan.............................................................................183 Fault Time-out...................................................................121 Font.....................................................................................108 Font Pitch...........................................................................111 Font Size.............................................................................110 Form Line...........................................................................111 Front Cover..................................................................17, 144 Fuser Unit.....................................................................17, 144 G Gateway Address...............................................................116 Get IP Address...................................................................116 getting help.........................................................................197 Status Monitor Alerts....................................................197 H Heavy Card................................................................128, 129 Help Epson...............................................................................235 Hex Dump..........................................................................112 how to check the meter.....................................................226 How to install option..........................................................21 How to remove option......................................................228 How to replace feed roll unit...........................................219 HW Gloss Card.........................................................128, 129 I IEEE 802.1x........................................................................118 Image Enhance..................................................................111 Init Print Meter..................................................................131 Initialize NVM...........................................................118, 131 Installing a Toner Cartridge............................................208 Installing Optional Accessories.........................................21 Installing Print Driver print driver (Linux).........................................................56 print driver (Macintosh).................................................56 print driver (Windows)...................................................46 Installing the Additional Memory Module......................21 Installing the Drum Cartridge.........................................212 Installing the Feed Roll Unit............................................221 Installing the Fuser Unit...................................................217 Installing the Optional 250-Sheet Paper Cassette Unit .....................................................................................29 Installing the Optional Duplex Unit.................................25 InternetServices.................................................................117 IP Address..........................................................................116 IP Filter...............................................................................117 IP Mode..............................................................................115 IPP.......................................................................................117 IPv4.............................................................................115, 116 IPv6......................................................................................115 J Jam Problems.....................................................................158 Job History.........................................................................105 Job Time-out......................................................................121 Epson AcuLaser C2900 Series User’s Guide Index 245
K Kensington lock...................................................................20 L Labels..........................................................................128, 129 Landscape...........................................................................108 Lattice pattern....................................................................185 LCD.......................................................................................18 LCD Panel............................................................................18 messages..........................................................................197 LetterH Dup Mode............................................................126 Light Card..................................................................128, 129 Line Termination..............................................................112 LineTermination...............................................................112 Liquid crystal display..........................................................18 Loading Envelope in the SSF.............................................79 Loading Envelope in the Standard 250-Sheet Tray........75 Loading Letterhead in the Optional 250-Sheet Paper Cassette Unit.............................................................78 Loading Letterhead in the SSF...........................................81 Loading Letterhead in the Standard 250-Sheet Tray......78 Loading print media............................................................72 Optional 250-Sheet Paper Cassette Unit......................73 SSF......................................................................................78 Standard 250-Sheet Tray.................................................73 Login Error.........................................................................133 Low Toner Msg..................................................................127 LPD......................................................................................116 LW Gloss Card..........................................................128, 129 M main components................................................................17 Maintenance..............................................................127, 199 Maintenance Mode...........................................................127 managing printer..............................................................................224 Memory Module..................................................................21 Menu button ...19, 23 , 31 , 33 , 42 , 44 , 46 , 47 , 82 , 100 , 139 , 140 , 163 , 173 , 174 , 181 , 182 , 183 , 185 , 198 , 219 , 226 Message...............................................................................188messages LCD panel.......................................................................197 Status Monitor................................................................197 meters total page counts............................................................225 mm / inch...........................................................................123 Mottle..................................................................................173 moving printer..............................................................................226 Multiple-Up.......................................................................225 N network basics......................................................................38 Network Connection..........................................................41 Network connection setup.................................................49 No Acct User Prt...............................................................126 Non-Genuine.....................................................................132 Non-Genuine Mode..........................................................198 O OK button.............................................................................19 Operator Panel...............................................................17, 18 Optional 250-Sheet Paper Cassette Unit..................17, 144 Optional Duplex Unit.................................................17, 144 Ordering supplies..............................................................222 Orientation.........................................................................108 Other Problems.................................................................187 Output Color.............................................................113, 114 Output Size.........................................................................106 Output Tray..........................................................................17 Output Tray Extension.......................................................17 P Panel....................................................................................116 Panel Lock..................................................................133, 139 Panel Settings.....................................................................104 Panel Settings Page..............................................................33 Paper jam location.............................................................143 Paper Select Mode.............................................................114 Paper Tray..........................................................................106 Parts name............................................................................17 PCL Fonts List...................................................................104 Epson AcuLaser C2900 Series User’s Guide Index 246
PCL Macro List..................................................................104 PCL Settings.......................................................................106 Peer-to-Peer.........................................................................52 Plain............................................................................128, 129 Port Status..........................................................................119 Port9100..............................................................................117 Portrait................................................................................108 Power Connector.................................................................18 Power Saver Time.....................................................120, 140 Power Switch........................................................................18 Preparing Printer Hardware..............................................20 print deriver (Macintosh) Installing print driver......................................................56 print driver (Linux) Installing print driver......................................................56 print driver (Windows) Installing print driver......................................................46 print driver pre-install status.............................................46 Print ID...............................................................................124 Print Media Optional 250-Sheet Paper Cassette Unit......................72 Single Sheet Feeder (SSF)................................................70 Standard 250-Sheet Tray.................................................71 Print media.........................................................................225 print media dimentions........................................................................69 Print Meter.........................................................................105 Print Quality Problems.....................................................165 Print Text............................................................................124 printer managing.........................................................................224 moving.............................................................................226 Printer Settings..........................................................100, 104 Printer software...................................................................35 printer status checking with Status Monitor......................................224 Printing.................................................................................82 Printing a Report Page........................................................99 printing basics......................................................................67 Printing Custom Size Paper...............................................94 Printing on Custom Size Paper with Mac OS X driver......................................................96 with Windows print driver.............................................96 Printing Problems.............................................................163 Problemscontacting Epson...........................................................235 solving.............................................................................235 Problems With Installed Optional Accessories.............187 Product Features..................................................................11 Protocol...............................................................................116 PS Error Report.................................................................113 PS Fonts List.......................................................................105 PS Job Time-out................................................................113 PS Settings..........................................................................113 Q Quantity..............................................................................111 R RAM Disk...........................................................................125 RARP...................................................................................116 Ready LED............................................................................19 Removing options.............................................................228 Removing Paper Jam........................................................142 From Fuser Unit............................................................151 From Optional 250-Sheet Paper Cassette Unit.........154 From Optional Duplex Unit.........................................153 From SSF.........................................................................144 From Standard 250-sheet Tray....................................147 Removing the additional memory module....................228 Removing the Drum Cartridge.......................................210 Removing the Feed Roll Unit..........................................220 Removing the Fuser Unit.................................................215 Removing the optional 250-Sheet Paper Cassette Unit ...................................................................................232 Removing the optional Duplex Unit..............................230 Removing the Toner Cartridges......................................207 Replacing the Feed Roll Unit...........................................219 Report/List..........................................................................104 Reset Fuser.........................................................................131 Resetting to Factory Defaults...........................................140 S Sample Print.........................................................................85 Secure Print..........................................................................85 Secure Settings...................................................................133 Securing the Printer............................................................19 Epson AcuLaser C2900 Series User’s Guide Index 247
Security Slot...................................................................18, 20 Selecting Options (Macintosh)..........................................92 Selecting Options (Windows)............................................90 Selecting Printing Options.................................................89 Selecting Printing Preferences (Windows)......................89 Sending print job.................................................................83 Service.................................................................................235 Setting Paper Sizes...............................................................82 Setting Paper Types.............................................................82 Setting the IP Address.........................................................41 Shared printing....................................................................50 Side Button...........................................................................17 Side Cover.............................................................................17 Single Sheet Feeder (SSF)...........................................17, 144 Slow Scan............................................................................184 SMB (TCP/IP)....................................................................117 SNMP (UDP/IP)................................................................117 Specification.........................................................................13 Standard 250-Sheet Tray............................................17, 144 Status Monitor.....................................................................36 alerts.................................................................................197 StatusMessenger................................................................117 Stored Documents.............................................................105 Stored Print..........................................................................84 Storing consumables.........................................................223 Storing print media...........................................................223 Straightest lines..................................................................183 Subnet Mask.......................................................................116 Substitute Tray...................................................................126 Supplies when to order.................................................................222 Supported Print Media.......................................................69 Symbol Set..........................................................................110 System Settings..........................................................104, 119 T TCP/IP................................................................................115 TCP/IP and IP Addresses...................................................41 Toner Cartridge...................................................................17 Toner Refresh....................................................................131 Tray 1..................................................................................134 Tray 2..................................................................................137 Tray Settings......................................................................134 Troubleshooting................................................................142 U Usable Print Media..............................................................69 USB Connection Setup.......................................................48 USB port.........................................................................18, 39 USB Settings.......................................................................119 Using the Single Sheet Feeder............................................81 V Verifying IP settings............................................................45 W Web Services on Devices..................................................101 When to Order Supplies...................................................222 Width Guides.......................................................................17 width guides.........................................................................75 Wired Network..................................................................114 WSD............................................................................101, 117 Epson AcuLaser C2900 Series User’s Guide Index 248