HP 6500 A Manual

							
• Computer dial-up modem: A computer dial-up modem is on the same phone lineas the device. If you answer Yes to any of the following questions, you are using
a computer dial-up modem:
◦Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?
◦ Do you send and receive e-mail messages on your computer through a dial-
up connection?
◦ Do you access the Internet from your computer through a dial-up connection?
• Answering machine: An answering machine that answers voice calls at the same phone number you use for fax calls on the device.
• Voice mail service: A voice mail subscription through your telephone company at the same number you use for fax calls on the device.
3. From the following table, choose the combination of equipment and services
applicable to your home or office setting. Then look up the recommended fax setup.
Step-by-step instructions are included for each case in the sections that follow.
NOTE: If your home or office setup is not described in this section, set up the device
as you would a regular analog phone. Make sure you use the phone cord supplied in
the box to connect one end to your telephone wall jack and the other end to the port
labeled 1-LINE on the back of the device. If you use another phone cord, you might
experience problems sending and receiving faxes.
You might need to connect the supplied phone cord to the adapter provided for your
country/region.
Other equipment or services sharing your fax lineRecommended fax
setup
DSLPBXDistinct
ive ring
serviceVoice
callsComputer
dial-up
modemAnswering
machineVoice
mail
service
       Case A: Separate faxline (no voice callsreceived)
      Case B: Set up thedevice with DSL
      Case C: Set up thedevice with a PBXphone system or anISDN line
      Case D: Fax with adistinctive ringservice on the sameline
      Case E: Sharedvoice/fax line
     Case F: Sharedvoice/fax line withvoice mail
Set up faxing for the device  107 
						

							
Other equipment or services sharing your fax lineRecommended fax
setup
DSLPBXDistinct
ive ring
serviceVoice
callsComputer
dial-up
modemAnswering
machineVoice
mail
service
      Case G: Fax lineshared with computermodem (no voicecalls received)
     Case H: Sharedvoice/fax line withcomputer modem
     Case I: Shared voice/fax line withanswering machine
    Case J: Sharedvoice/fax line withcomputer modemand answeringmachine
    Case K: Sharedvoice/fax line withcomputer dial-upmodem and voicemail
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no
other equipment connected on this phone line, set up the device as described in this
section.
Figure 8-1 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
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108 Configure and manage 
						

							
To set up the device with a separate fax line
1.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
2. Turn on the  Auto Answer  setting.
3. (Optional) Change the  Rings to Answer setting to the lowest  setting (two rings).
4. Run a fax test.
When the phone rings, the device answers automatically after the number of rings you
set in the  Rings to Answer  setting. The device begins emitting fax reception tones to the
sending fax machine and receives the fax.
Case B: Set up the device with DSL
If you have a DSL service through your telephone company, and do not connect any
equipment to the device, use the instructions in this section to connect a DSL filter
between the telephone wall jack and the device. The DSL filter removes the digital signal
that can interfere with the device, so the device can communicate properly with the phone
line. (DSL might be called ADSL in your country/region.)
NOTE: If you have a DSL line and you do not connect the DSL filter, you will not be
able to send and receiv e faxes with the device.
Figure 8-2 Back view of the device
1Telephone wall jack
2DSL (or ADSL) filter and cord supplied by your DSL provider
3Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
Set up faxing for the device  109 
						

							
To set up the device with DSL
1.Obtain a DSL filter from your DSL provider.
2. Using the phone cord supplied in the box with the device, connect one end to the
open port on the DSL filter, and then connect the other end to the port labeled 1-LINE
on the back of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the DSL filter to the device,
you might not be able to fax successfully. This special phone cord is different from
the phone cords you might already have in your home or office.
As only one phone cord is supplied, you might need to obtain additional phone
cords for this setup.
3. Connect an additional phone cord from the DSL filter to the telephone wall jack.
4. Run a fax test.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case C: Set up the device with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make
sure you do the following:
• If you are using either a PBX or an ISDN converter/terminal adaptor, connect the device to the port that is designated for fax and phone use. Also, make sure that the
terminal adapter is set to the correct switch type for your country/region, if possible.
NOTE: Some ISDN systems allow you to confi gure the ports for specific phone
equipment. For example, you might have assigned one port for telephone and
Group 3 fax and another port for multiple purposes. If you have problems when
connected to the fax/phone port of your ISDN converter, try using the port
designated for multiple purposes; it might be labeled multi-combi or something
similar.
• If you are using a PBX phone system, se t the call waiting tone to off.
NOTE:Many digital PBX systems include a call -waiting tone that is set to on
by default. The call waiting tone will interfere with any fax transmission, and you
will not be able to send or receive  faxes with the device. Refer to the
documentation that ca me with your PBX phone system  for instructions on how to
turn off the call-waiting tone.
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110 Configure and manage 
						

							
• If you are using a PBX phone system, dial the number for an outside line before dialing
the fax number.
• Make sure you use the supplied cord to connect from the telephone wall jack to the device. If you do not, you might not be able  to fax successfully. This special phone
cord is different from the phone cords you might already have in your home or office.
If the supplied phone cord is too short, you can purchase a coupler from your local
electronics store and extend it.
You might need to connect the supplied phone cord to the adapter provided for your
country/region.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows
you to have multiple phone numbers on one phone line, each with a different ring pattern,
set up the device as described in this section.
Figure 8-3 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with a distinctive ring service
1. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
2. Turn on the  Auto Answer  setting.
Set up faxing for the device  111 
						

							
3.Change the  Distinctive Ring  setting to match the pattern that the telephone company
assigned to your fax number.
NOTE: By default, the device is set to answer all ring patterns. If you do not set
the  Distinctive Ring  to match the ring pattern assi gned to your fax number, the
device might answer both voice calls and fax calls or it might not answer at all.
4. (Optional) Change the  Rings to Answer setting to the lowest  setting (two rings).
5. Run a fax test.
The device automatically answers incoming calls that have the ring pattern you selected
( Distinctive Ring  setting) after the number of rings you selected ( Rings to Answer
setting). The device begins emitting fax reception tones to the sending fax machine and
receives the fax.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no
other office equipment (or voice mail) on this phone line, set up the device as described
in this section.
Figure 8-4 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box  with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Telephone (optional)
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112 Configure and manage 
						

							
To set up the device with a shared voice/fax line
1.Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
2. Do one of the following:
• If you have a parallel-type phone system , remove the white plug from the port
labeled 2-EXT on the back of the device, and then connect a phone to this port.
• If you have a serial-type ph one system, you might plug your phone directly on top
of the device cable which has a wall plug attached to it.
3. Now you need to decide how you want the device to answer calls, automatically or
manually:
• If you set up the device to answer calls  automatically, it answers all incoming
calls and receives faxes. The device will not be able to distinguish between fax
and voice calls in this case;  if you suspect the call is a voice call, you will need to
answer it before the device  answers the call. To set up the device to answer calls
automatically, turn on the  Auto Answer setting.
• If you set up the devi ce to answer faxes manually, you must be available to
respond in person to inco ming fax calls or the devic e cannot receive faxes. To
set up the device to answer calls manually, turn off the  Auto Answer setting.
4. Run a fax test.
If you pick up the phone before the device answers the call and hear fax tones from a
sending fax machine, you will need to answer the fax call manually.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also
subscribe to a voice mail service through your  telephone company, set up the device as
described in this section.
NOTE: You cannot receive faxes  automatically if you have a voice mail service at
the same phone number you use for fax calls. You must receive faxes manually; this
means you must be available to respond in pe rson to incoming fax calls. If you want
to receive faxes automaticall y instead, contact your telephone company to subscribe
to a distinctive ring service, or to obtain a separate phone line for faxing.
Set up faxing for the device  113 
						

							
Figure 8-5 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device with voice mail
1. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
You might need to connect the supplied phone cord to the adapter provided for your
country/region.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax  successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
2. Turn off the  Auto Answer  setting.
3. Run a fax test.
You must be available to respond in person to incoming fax calls, or the device cannot
receive faxes. You must init iate the manual fax before voicemail picks up the line.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a computer
modem connected on this line, set up the device as described in this section.
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114 Configure and manage 
						

							
NOTE:If you have a computer dial-up modem, your computer dial-up modem shares
the phone line with the device. You will not be able to use both your modem and the
device simultaneously. For example, you cannot use the device for faxing while you
are using your computer dial-up modem to send an e-mail or access the Internet.
•Set up the device with a computer dial-up modem
•
Set up the device with a computer DSL/ADSL modem
Set up the device with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up modem,
follow these directions for setting up the device.
Figure 8-6 Back view of the device
1Telephone wall jack
2Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Computer with modem
To set up the device with a computer dial-up modem
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the port labeled 2-EXT on the back of the device.
3. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
Set up faxing for the device  115 
						

							
4.If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the device will not  be able to receive faxes.
5.Turn on the  Auto Answer  setting.
6. (Optional) Change the  Rings to Answer setting to the lowest  setting (two rings).
7. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the  Rings to Answer  setting. The device begins emitting fax reception tones to the
sending fax machine and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Set up the device with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions to
set up your fax.
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
Connect one end of the phone jack that was supplied with the device to
connect to the 1-LINE port on the back of the device. Connect the other
end of the cord to the DSL/ADSL filter.
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
4Computer
5Computer DSL/ADSL modem
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116 Configure and manage