HP 6500 A Manual

							
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11
port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter,
a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug
on the back.
To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL filter from your DSL provider.
2. Using the phone cord provided in the box with the device, connect one end to the
DSL filter, and then connect the other end to the port labeled 1-LINE on the back of
the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the DSL filter to the back of
the device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
3. Connect the DSL filter to the parallel splitter.
4. Connect the DSL modem to the parallel splitter.
5. Connect the parallel splitter to the wall jack.
6. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the  Rings to Answer  setting. The device begins emitting fax reception tones to the
sending fax machine and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case H: Shared voice/fax line with computer modem
If you receive both voice calls and fax calls at the same phone number, and you also have
a computer modem connected on this phone line, set up the device as described in this
section.
NOTE: Since your computer modem shares the phone line with the device, you
cannot use both your modem and the device simultaneously. For example, you cannot
use the device for faxing while you are using your computer modem to send an e-mail
or access the Internet.
•Shared voice/fax with computer dial-up modem
•
Shared voice/fax with computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
If you use your phone line for both fax and telephone calls, use these instructions to set
up your fax.
Set up faxing for the device  117 
						

							
There are two different ways to set up the device with your computer based on the number
of phone ports on your computer. Before you begin, check your computer to see if it has
one or two phone ports.
• If your computer has only one phone port, you will need to purchase a parallel splitter(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the
front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the
back.)
Figure 8-7 Example of a parallel splitter
• If your computer has one phone port, set up the device as described below.
Figure 8-8 Back view of the device
1Telephone wall jack
2Phone cord provided with the device plugged into the 1-LINE port on the
back of the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
3Parallel splitter
4Computer
5Telephone
To set up the device on the same phone line as a computer with one phone port
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the parallel splitter.
3. Connect a phone cord from the parallel splitter to the port labeled 2-EXT on the back
of the device.
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118 Configure and manage 
						

							
4.Connect a phone to the parallel splitter.
5. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
6. If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the HP device will not be able to receive faxes.
7. Now you need to decide how you want the device to answer calls, automatically or
manually:
• If you set up the device to answer calls  automatically, it answers all incoming
calls and receives faxes. The device will not be able to distinguish between fax
and voice calls in this case;  if you suspect the call is a voice call, you will need to
answer it before the device  answers the call. To set up the device to answer calls
automatically, turn on the  Auto Answer setting.
• If you set up the devi ce to answer faxes manually, you must be available to
respond in person to inco ming fax calls or the devic e cannot receive faxes. To
set up the device to answer calls manually, turn off the  Auto Answer setting.
8. Run a fax test.
NOTE: If your computer has two telephone ports on the back, you do not need to
use a parallel splitter. You can plug the telephone into the “OUT” port on the computer
dial-up modem.
If you pick up the phone before the device answers the call and hear fax tones from a
sending fax machine, you will need to answer the fax call manually.
If you use your phone line for voice, fax, and your computer dial-up modem, follow these
directions to set up your fax.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Set up faxing for the device  119 
						

							
Shared voice/fax with computer DSL/ADSL modem
Use these instructions if your computer has a DSL/ADSL modem
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
4Phone cord supplied with the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
5DSL/ADSL modem
6Computer
7Telephone
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11
port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter,
a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug
on the back.
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120 Configure and manage 
						

							
To set up the device with a computer DSL/ADSL modem
1.Obtain a DSL filter from your DSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone number
with DSL service will need to be connected to additional DSL filters, otherwise
you will experience nois e when making voice calls.
2.Using the phone cord supplied in the box with the devices, connect one end to the
DSL filter, then connect the other end to the port labeled 1-LINE on the back of the
device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the DSL filter to the device,
you might not be able to  fax successfully. This special phone is different from
phone cords you might already have in your home or office.
3. If you have a paralle l-type phone system, remove the whit e plug from the port labeled
2-EXT on the back of the device, and then connect a phone to this port.
4. Connect the DSL filter to the parallel splitter.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel splitter to the wall jack.
7. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the  Rings to Answer  setting. The device begins emitting fax reception tones to the
sending fax machine and receives the fax.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have
an answering machine that answers voice calls at this phone number, set up the device
as described in this section.
Figure 8-9 Back view of the device
Set up faxing for the device  121 
						

							
1Telephone wall jack
2Use the phone cord provided to connect to the 1-LINE port on the back of
the device
You might need to connect the supplied phone cord to the adapter provided
for your country/region.
3Answering machine
4Telephone (optional)
To set up the device with a shared voice/fax line with answering machine
1.Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Unplug your answering machine from the telephone wall jack, and connect it to the
port labeled 2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device, fax
tones from a sending fax machine might be recorded on your answering machine,
and you probably will not be able to receive faxes with the device.
3. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax  successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
4. (Optional) If your answering machine does not have a built-in phone, for convenience
you might want to connect a phone to the back of your answering machine at the
OUT port.
NOTE: If your answering machine does not let you connect an external phone,
you can purchase and use a parallel splitter  (also known as a coupler) to connect
both the answering machine and telephone to the device. You can use standard
phone cords for these connections.
5. Turn on the  Auto Answer  setting.
6. Set your answering machine to answer after a low number of rings.
7. Change the  Rings to Answer  setting on the device to the maximum number of rings
supported by your device. (The maximum number of rings varies by country/region.)
8. Run a fax test.
When the phone rings, your answering machine answers after the number of rings you
have set, and then plays your recorded greeting. The device monitors the call during this
time, listening for fax tones. If incoming fax tones are detected, the device emits fax
reception tones and receives the fax; if there are no fax tones, the device stops monitoring
the line and your answering machine can record a voice message.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Chapter 8
122 Configure and manage 
						

							
Case J: Shared voice/fax line with computer modem and answering machine
If you receive both voice calls and fax calls at the same phone number, and you also have
a computer modem and answering machine connected on this phone line, set up the HP
device as described in this section.
NOTE:Since your computer dial-up modem shares the phone line with the HP
device, you cannot use both your modem and the device simultaneously. For
example, you cannot use the HP device for faxing while you are using your computer
dial-up modem to send an e-mail or access the Internet.
•Shared voice/fax line with computer dial-up modem and answering machine
•
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine
There are two different ways to set the HP device with your computer based on the
number of phone ports on your computer. Before you begin, check your computer to see
if it has one or two phone ports.
• If your computer has only one phone port, you will need to purchase a parallel splitter, as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11
ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel
splitter which has two RJ-11 ports on the front and a plug on the back.)
Figure 8-10 Example of a parallel splitter
• If your computer has one phone port, set up the HP device as described below.
Figure 8-11 Back view of the device
1Telephone wall jack
2Telephone cord connected to the parallel splitter
3Parallel splitter
4Telephone (optional)
Set up faxing for the device  123 
						

							
5Answering machine
6Computer with modem
7Use the phone cord supplied in the box with the device to connect to the
1-LINE port
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
To set up the device on the same phone line as a computer with one phone port
1.Remove the white plug from the port labeled 2-EXT on the back of the HP device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the port labeled 2-EXT on the back of the device.
3. Unplug your answering machine from the telephone wall jack, and connect it to the
port labeled 2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device, fax
tones from a sending fax machine might be recorded on your answering machine,
and you might not be able to receive faxes with the device.
4. Using the phone cord supplied in the box with the HP device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back
of the HP device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the telephone wall jack to the
device, you might not be able to fax  successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
5. (Optional) If your answering machine does not have a built-in phone, for convenience
you might want to connect a phone to the back of your answering machine at the
OUT port.
NOTE: If your answering machine does not let you connect an external phone,
you can purchase and use a parallel splitter  (also known as a coupler) to connect
both the answering machine and telephone to the device. You can use standard
phone cords for these connections.
6. If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the device will not  be able to receive faxes.
7.Turn on the  Auto Answer  setting.
8. Set your answering machine to answer after a low number of rings.
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124 Configure and manage 
						

							
9.Change the  Rings to Answer  setting on the HP device to the maximum number of
rings supported by your HP device. (The maximum number of rings varies by country/
region.)
10. Run a fax test.
NOTE: If you are using a computer with two telephone ports, you do not need a
parallel splitter. You can plug the answering machine into the “OUT” port on the
back of the computer.
When the phone rings, your answering machine answers after the number of rings you
have set, and then plays your recorded greeting. The device monitors the call during this
time, listening for fax tones . If incoming fax tones are de tected, the device emits fax
reception tones and receives the fax; if there are no fax tones, the device stops monitoring
the line and your answering machine can record a voice message.
If you encounter problems setting up the device with optional equipment, contact your
local service provider or vendor for further assistance.
Shared voice/fax line with computer DSL/ADSL modem and answering machine
1Telephone wall jack
2Parallel splitter
3DSL/ADSL filter
4Phone cord provided with the device connected to the 1-LINE port on the
back of the device
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
5DSL/ADSL modem
6Computer
7Answering machine
8Telephone (optional)
Set up faxing for the device  125 
						

							
NOTE:You will need to purchase a parallel splitter. A parallel splitter has one RJ-11
port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter,
a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug
on the back.
To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone number
with DSL/ADSL service will need to be connected to additional DSL/ADSL filters,
otherwise you will experience noise when making voice calls.
2. Using the phone cord supplied in the box with the device, connect one end to the
DSL/ADSL filter, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: You might need to connect the supplied phone cord to the adapter
provided for your country/region.
If you do not use the supplied cord to connect from the DSL/ADSL filter to the
device, you might not be able to fax  successfully. This special phone cord is
different from the phone cords you might already have in your home or office.
3. Connect the DSL/ADSL filter to the splitter.
4. Unplug the answering machine from the telephone wall jack, and connect it to the
port labeled 2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device, fax
tones from a sending fax machine might be recorded on your answering machine,
and you probably will not be able to receive faxes with the device.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel splitter to the wall jack.
7. Set your answering machine to answer after a low number of rings.
8. Change your  Rings to Answer  setting on the device to the maximum number of rings
supported by the device.
NOTE: The maximum number of rings varies by country/region.
9.Run a fax test.
When the phone rings, your answering machine will answer after the number of rings you
have set, and then play your recorded greeting. The device monitors the call during this
time, “listening” for fax tones.  If incoming fax tones are detect ed, the device will emit fax
reception tones and receive the fax; if there are no fax tones, the device stops monitoring
the line and your answering machine can record a voice message.
If you use the same phone line for telephone, fax, and have a computer DSL modem,
follow these instructions to set up your fax.
Chapter 8
126 Configure and manage