OKI C130n User Manual

							121 - C130n User’s Guide
Introduction
This chapter provides information to aid you in resolving printer problems you 
may encounter, or at least guide you to the proper sources for help. 
Printing the configuration pagepage 122
Preventing media misfeedspage 123
Understanding the media pathpage 124
Clearing media misfeedspage 125
Solving problems with media misfeedspage 140
Solving other problemspage 142
Solving problems with printing qualitypage 146
Status, error, and service messagespage 152
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							122 - C130n User’s Guide
Printing a Configuration Page
To print a configuration page to verify the printer is configured correctly, 
starting from IDLE:” 
Press KeyUntil Display Reads
MENU 
MAIN MENU
MAIN MENU  
PRINT MENU
PRINT MENU  
MENU MAP
 PRINT MENU  
CONFIGURATION
CONFIGURATION  
YES
The configuration page prints and the 
printer goes back to IDLE.
ENTER
ENTER
ENTER
ENTER
ENTER
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							123 - C130n User’s Guide
Preventing Media Misfeeds 
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You always adjust the media guides in Tray 1 after inserting the media (a 
guide that is not properly adjusted can cause poor print quality, media 
misfeeds, and printer damage).
You load the media printing-side up in the tray (many manufacturers place 
an arrow on the end of the wrapper to indicate the printing side).
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be 
sticking together). 
Loading more than one type/size/weight of media in a tray at the same 
time.
Overfilling the trays. 
Allowing the output tray to overfill (the output tray has a 100-sheet 
capacity—misfeeding may occur if you allow more than 100 sheets of 
media to accumulate at one time).
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							124 - C130n User’s Guide
Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
1 Output tray
2 Imaging cartridge
3 Toner cartridge carousel
4 Tray 1
5 Tray 2 (optional)
6 Fuser unit
7 Duplex option
1
6
7 2
3
4
5
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							125 - C130n User’s Guide
Clearing Media Misfeeds 
To avoid damage, always remove misfed media gently, without tearing it. Any 
piece of media left in the printer, whether large or small, can obstruct the 
media path and cause further misfeeds. Do not reload media that has misfed.
Important!
The image is not fixed on the media before the fusing process. If 
you touch the printed surface, the toner may stick to your hands, 
so be careful not to touch the printed face when removing the 
misfed media. Make sure not to spill any toner inside the printer. 
CAUTION
Unfused toner can dirty your hands, clothes, or anything else it 
gets on.
 
If you accidentally get toner on your clothes, lightly dust them off 
as best as you can. If some toner remains on your clothes, use 
cool, not hot water, to rinse the toner off. If toner gets on your 
skin, wash it off with cool water and a mild soap.
CAUTION
If you get toner in your eyes, wash it out immediately with cool 
water and consult a doctor.
If, after clearing the media misfeed, the misfeed message in the control panel 
window persists, open and close the printer’s top cover. This should clear the 
misfeed message. 
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							126 - C130n User’s Guide
Media Misfeed Messages and Clearing Procedures
Media Misfeed MessagePage Reference
CHECK TRAY1 
PAPER 
(Displaying alternately)  
PRESS  
 ENTER
This message appears in the following cases.
!When no media is loaded in Tray 1
!When a misfeed has occurred in Tray 1
With the first case, load media into the tray, and 
then press the Enter key.
 
With the second case, refer to page 126.
PAPER JAM 
FUSER
page 127
PAPER JAM 
EXIT
page 127
PAPER JAM 
TRANSFER
page 127
PAPER JAM TRAY2 
OPEN TOP COVER
page 135
PAPER JAM 
DUPLEX
page 138
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							127 - C130n User’s Guide
Clearing a Media Misfeed in the Printer
1Open the top cover.
NoteIf there is paper in the 
output tray, remove it, 
and then fold up the 
output tray before 
opening the top cover.
2Grab the handle and lift it up 
slightly to the back, and then 
slowly pull the imaging cartridge 
outy.
 
 
 
 
 
 
 
 
 
 
 
 
 
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							128 - C130n User’s Guide
Important!
Do not touch the PC drum and the transfer belt on the imaging 
cartridge. 
Position the removed imaging cartridge as shown in the 
illustration. 
 
Be sure to keep the imaging cartridge horizontally horizontal and 
place it where it will not become dirty.
 
Do not leave the imaging cartridge removed for more than 
15
 minutes, and do not place the removed imaging cartridge in a 
location where it would be exposed to direct light (such as 
sunlight).
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							129 - C130n User’s Guide
3Push the fuser separator levers 
back as far as possible.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAUTION
The area around the fuser 
unit is extremely hot.
 
Touching anything other 
than the indicated levers 
may result in burns. If you 
get burned, immediately 
cool the skin under cold 
water, and then seek 
professional medical 
attention.
 
 
 
 
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							130 - C130n User’s Guide
4Remove any misfed media.
NoteIf a media misfeed occurs 
near the fuser unit, pull 
out the media from below 
the fuser unit, as shown 
in the illustration at the 
right.
NoteIf the media cannot 
be removed from 
below the fuser unit, 
raise the fuser unit 
cover, and then 
remove the media 
from above the fuser 
unit.
NoteRemove the dust 
cover from Tray
 1 and 
remove any jammed 
media.
M
M
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