OKI C130n User Manual

							151 - C130n User’s Guide
If the problem is not resolved, even after all of the above have been 
performed, contact Technical Support with the error information.
The color has a 
poor reproduction 
or has poor color 
density.The imaging cartridge 
may be defective.Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
Perform AIDC. (On the control panel 
menu, go to 
MAIN MENU/QUALITY 
MENU/AIDC/REQUEST AIDC
, then 
select 
YES.)
Symptom Cause Solution
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							152 - C130n User’s Guide
Status, Error, and Service Messages
Status, error, and service messages are displayed in the control panel 
message window. They provide information about your printer and help you 
locate problems. When the condition associated with a displayed message is 
corrected, the message is cleared from the window.
Standard Status Messages
MessageMeaningWhat to Do
CALIBRATINGWhenever you replace a toner 
cartridge or reboot the printer 
after making environmental 
changes, the printer 
automatically pauses to do an 
Auto-Image Density Control 
(AIDC) cycle. This process is 
provided to make reliable printer 
operation with optimum output 
quality possible.No action needed.
CANCELLING JOBThe job is being cancelled. 
ENERGY SAVERThe printer is in Energy Saver 
mode to reduce power 
consumption during periods of 
inactivity. When a print job is 
received, the printer returns to 
normal power within 33 
seconds.
In addition, the machine will 
return to its normal operating 
condition when any key on the 
control panel is pressed.
IDLEThe printer is on and ready to 
receive data.
INITIALIZINGThe printer is being initialized.
PRINTINGThe printer is printing.
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							153 - C130n User’s Guide
Error Messages: Warning 
PROCESSINGThe printer is processing data.No action needed.
Oki C130 
STARTING PRINTER
The printer is being started up.
PORT AUTH ACTIVEThe IEEE802.1x port is being 
authorized.
WARMING UPThe printer is warming up.
MessageMeaningWhat to Do
CHECK TRAY1 
PAPER 
(Displaying alternately)  
PRESS  
MENU/SELECT
Tray 1 is empty.Load the media into 
Tray
 1, and then press 
the Enter key.
Media has misfed in 
Tray
 1.
Remove the misfed 
media.
I/C ENDThe imaging cartridge 
has reached the end 
of its life.Replace the imaging 
cartridge.
I/C LIFE END
I/C LOWThe imaging cartridge 
is near the end of its 
life.Prepare a new imaging 
cartridge.
TRAY 2 IS EMPTYTray 2 is empty.Load the media into 
Tray 2.
TRAY 2 OPENTray 2 cassette is not 
installed or is not fully 
closed.Close Tray 2 or print 
from another tray.
VIDEO I/F ERRORA video interface 
error occurred in the 
printer.Turn off the printer. After 
a few seconds, turn on 
the printer.
X INCORRECTThe X toner cartridge 
is an unapproved 
type.Install a genuine Oki 
toner cartridge of the 
appropriate type.
X MEMORY ERRORA memory error 
occurred in the toner 
cartridge.Re-install the specified 
toner cartridge.
Message Meaning What to Do
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							154 - C130n User’s Guide
Error Messages (Operator Call)
X TONER LOWThe X toner cartridge 
is nearly empty.Prepare the specified 
color toner cartridge.
X TONER OUT
(Ready Indicator: On. 
Attention Indicator: Off)
The X toner cartridge 
is empty.Replace the toner 
cartridge.
#$Printing can 
continue, 
however, the 
printing results 
are not 
guaranteed.
MessageMeaningWhat to Do
AUTH 
TIMEOUT
The user is automatically 
logged off due to IEEE802.1x 
port authorization.Reauthorize the IEEE802.1x 
port, and then log on.
AIDC ERRORAIDC sensor error.Open and close front cover 
to automatically clean AIDC 
parts.
BELT ERRORThe printer detected incorrect 
image position on the image 
transfer belt.Check the cyan and black 
toner cartridges and replace 
them if they have run out.
If the error has not been 
recovered by this procedure, 
please call Technical 
Support.
DUPLEX 
UNIT
 
PANEL OPEN
Duplex cover is open.Close the duplex cover.
ERROR 
LOADING 
IMAGEWhile updating code, an error 
has occurred.The user should attempt the 
upgrade process again.
Message Meaning What to Do
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							155 - C130n User’s Guide
PAPER JAM 
DUPLEX
Media has misfed in the 
duplex option.Locate and remove the 
misfeed.
PAPER JAM 
EXIT
Media has misfed in the fuser 
area.
PAPER JAM 
FUSER
PAPER JAM 
TRANSFER
Media has misfed in the 
transfer roller area. This type 
of misfeed means that the 
media did not make it to the 
paper exit area.
PAPER JAM 
TRAY 2
Media has misfed while being 
pulled from Tray 2.Locate and remove the 
misfeed.
PUT 
SIZE 
TYPE 
IN TRAY 1
The size of paper being 
printed on is different from the 
size of paper specified in the 
printer driver.Load the correct paper on 
Tray
 1, and press the Enter 
key, then specify the size 
and type of the paper.
PUT “SIZE” 
“TYPE”
 
IN TRAY 2
The paper size set from the 
printer driver is different from 
the size of paper loaded into 
Tray
 2. 
Open Tray 2 and keep 
correct paper size. Then 
close Tray
 2.
Specify the correct paper 
size in the 
MAIN MENU/
PAPER MENU/INPUT 
TRAY/TRAY2/MEDIA 
SIZE
 menu.
TOP COVER 
OPENThe printer’s top cover is 
open.Close the top cover.
The imaging cartridge is not 
installed.Install the imaging cartridge.
A imaging cartridge 
incompatible with the machine 
is installed.Replace the imaging 
cartridge with a correct one.
X TONER 
LIFE ENDThe X toner cartridge has 
reached the end of its life.Replace the toner cartridge.
Message Meaning What to Do
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							156 - C130n User’s Guide
Service Messages
These messages indicate a more serious error that can only be corrected by 
a customer service engineer. If one of these messages appears, turn the 
printer off, then turn it on again. If the problem persists, contact your local 
vendor or authorized service provider.
  
X TONER 
MISSING
The X toner cartridge is not 
installed.Install a X toner cartridge.
X TONER 
OUT
(Ready 
Indicator: Off. 
Attention 
Indicator: On)
The X toner cartridge is empty.Replace the toner cartridge.
#$If the MAIN MENU/
QUALITY MENU/
TONER OUT 
ACTION
 menu is set 
CONTINUE, printing 
can continue. 
However, the printing 
results are not 
guaranteed.
MessageMeaningWhat to Do
SERVICE 
CALL 
XXXXAn error has been detected 
with the item indicated “XXXX” 
in the service message.Reboot the printer. This often 
clears the service message, 
and printer operation can 
resume.
If the problem persists, 
contact Technical Support.
Message Meaning What to Do
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							157 - C130n User’s Guide
Installing 
Accessories
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							158 - C130n User’s Guide
Introduction
There are two options for this printer:
Second Paper Tray, which takes 500 sheets of 20-lb (75 g/m2) paper
Duplexer, for printing on both sides of the paper.
The duplexer is furnished with a duplex attachment which is required if the 
optional second tray is not installed.
Important!
Installing accessories always requires that the printer be turned off 
and unplugged during installation.
Tray 2 
If Tray 2 is installed, up to 500 additional sheets of A4/Letter-size paper can 
be loaded.
Installing Tray 2
Important!
Since the imaging drum and toners are installed in the printer, be 
sure to keep the printer level when moving it in order to prevent 
accidental spills.
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							159 - C130n User’s Guide
1Turn off the printer and discon-
nect the power cord and inter-
face cables.
2Remove the dust cover from 
Tray
 1. 
3Close Tray 1 and the output tray 
 
 
 
 
 
 
 
 
 
 
 
4Unpack Tray 2.
NoteBe sure to place Tray 2 on a level surface.
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							160 - C130n User’s Guide
5Lift the printer and place it on top 
of Tray
 2, making sure that the 
positioning pins on Tray
 2 
correctly fit into the holes in the 
bottom of the printer.
6Open the output tray and 
Tray
 ,1.
7Reattach the dust cover.
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