Panasonic Cf W2fwczzbm Owners Manual

51
Troubleshooting
During simultaneous display, if one 
of the screens malfunctionszTry changing the display by pressing the Fn + F3 key
zIf you continue to experience problems, try changing the display destination 
as follows:
AClick [start] - [Control Panel], from the [See Also] area click 
[Other Control Panel Options], then click [Intel(R) Extreme 
Graphics] - [Devices].
BClick the display destination. Then click [OK].
zWhen [Command Prompt] is set to “Full Screen” by pressing the 
Alt +   
Enter...

Dealing with Problems (Summary)
52
Troubleshooting
Unable to automatically enter 
standby or hibernation modezIf a peripheral is connected to the computer, disconnect the device
zWhen the internal LCD is closed, the computer may not enter standby or 
hibernation mode. In order to activate standby or hibernation automatically 
while using the computer with the internal LCD closed, set [Touch Pad] to 
[Disable] in the [Main] menu of the Setup Utility.
zIf there is a disk in the DVD-ROM & CD-R/RW drive that...

53
Troubleshooting
Cannot eject diskzIs the computer powered on?
Open lever works only when the computer is powered on.
To remove a disk when the computer is powered off, insert a pointed object 
(e.g., the bent-out tip of a paper clip, or the tip of a pencil or ballpoint pen) 
into the emergency hole, and then move it ( Îpage 44).
Cannot play back TV programs 
recorded on a commercial DVD 
recorder z
In the following cases, finalize the recording on the DVD recorder:
 If the program was recorded in...

Dealing with Problems (Summary)
54
Troubleshooting
‹Other Problems
No responsezPress the Ctrl+Shift+Esc key to open Task Manager and close the soft-
ware application that is not responding.
zIs there an input screen (e.g., password input screen at startup) hidden 
behind another window? Use the 
Alt+Tab key to check for other windows 
being displayed.
zAfter shutting down by sliding the power switch for more than four seconds, 
slide the power switch to power on and open the application again. If the...

55
Troubleshooting
You can use the PC Information Viewer to check the computer’s usage status, and use 
this information when calling your technical support office for advice. (If you have not 
logged on to Windows with the administrator authority, some information will be dis-
played as [Not Found].)
‹Running PC Information Viewer
AClick [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - 
[PC Information Viewer].
Click on the items to display detailed information for each item.
zThe [PC...

56
Getting Started Troubleshooting
Information for Installed Applications
If the application software supplied with this computer does not function properly, care-
fully read the problem-solving section of this manual and onscreen Reference Manual 
as well as the help Information.
If you can connect to the Internet, refer to “Frequently Asked Questions” and other sup-
port information available on the relevant homepage for the manufacturer of the appli-
cation software.
If you cannot find any hints or...

57
Troubleshooting
Reinstalling Software
‹What is “Reinstallation”? 
Reinstallation refers to formatting the hard disk, and reinstalling Windows.
‹When is “Reinstallation” necessary?
zWhen Windows does not start up, or when Windows operation is unstable and can-
not be recovered.
zWhen using the hard disk with two partitions.
‹Preparing
zYou will need the Product Recovery DVD-ROM (included).
‹Confirm the following
zRemove all peripherals and SD memory cards/MultiMedia Cards. Especially, when 
a USB...

Reinstalling Software
58
Troubleshooting
1Connect the AC adaptor.
Do not interrupt the reinstallation procedure before completion, for example 
by turning off the computer or pressing the 
Ctrl + Alt + Del key, as this 
may prevent Windows from star ting up, or may cause data to be lost so that 
the reinstallation procedure cannot be executed.
2Change the settings in the Setup Utility.
Make the following settings.
zReturn settings to the status at the time of shipment.
zChange settings to enable startup...

59
Troubleshooting
EPress the F10 key.
At the confirmation message, select [Yes] and press the 
Enter key.
The Setup Utility will close, and the computer will restart.
3Use the Product Recovery DVD-ROM to execute reinstalla-
tion.
APress the 1 key to execute [1. [Recovery]].
(All of the screens below are only examples.)
zThe provision to perform the reinstallation will be displayed.

When the message [The Backup function has been enabled. If [Recovery] or 
[Erase HDD] is executed, the Backup function...

Reinstalling Software
60
Troubleshooting
zTo divide the hard disk into two partitions (for OS and data)
Press the 
2 key.
Enter the basic partition size (GB) for the operating system installation 
and press the 
Enter key.
 You can cancel this operation by pressing the 
0 key.
 The data partition size is the remainder after subtracting the basic 
partition size. (Data partition: 1 GB or more)
Maximum settable size differs depending on the model.
zTo reinstall Windows in the original partition without...