Panasonic Kx-tg2000b Operating Instructions

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Chapter 5 Useful Information
Problem
During playback, incoming
call tones are heard.
The display does not show
the name and/or number of
the caller whose message
is being played.
The unit does not alert your
pager.
Remedy
•To answer the call, press the called line
button. To resume playback, press 
after hanging up.
•If the caller is not stored in the caller list,
the caller’s information will not be
displayed.
•The line mode selection is incorrect. See
page 55.
•If you cannot solve your problem, call our customer call center at 
1-800-211-PANA(7262).
•Panasonic’s e-mail address for customer inquiries:
[email protected]
for customers in the USA or Puerto Rico ONLY 
						

							102
Important Safety Instructions
When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, 
washbowl, kitchen sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or
injury may result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for
ventilation and protection against overheating. Never place the unit
near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of
the type of power supplied to your home, consult your dealer or local
power company.
8. Do not place objects on the power cord. Install the unit where no one
can step or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the
risk of fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take
the unit to an authorized servicenter when service is required. Opening
or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the unit is
subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating
instructions. Adjust only controls covered by the operating
instructions. Improper adjustment may require extensive work by an
authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types.
There may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS 
						

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Chapter 5 Useful Information
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these
instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check
with local waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery to
conductive materials such as rings, bracelets, and keys. The battery
and/or conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. 
						

							104
FCC and Other Information
If requested by the telephone company, inform them as follows:
FCC Registration No. .............................................(found on the bottom of the unit)
Ringer Equivalence ............................................................................................0.2B
The particular telephone lines to which the equipment is connected.
This unit must not be connected to a coin operated line.  
If you are on a party line, check with your local telephone company.
Ringer Equivalence No. (REN):
The REN is useful in determining the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number
is called. In most, but not all areas, the sum of the REN’s of all devices connected
to one line should not exceed five (5.0). To be certain of the number of devices you
may connect to your line, as determined by the REN, you should contact your local
telephone company to determine the maximum REN for your calling area.
In the event terminal equipment causes harm to the telephone network, the
telephone company should notify the customer, if possible, that service may be
stopped.  
However, where prior notice is impractical, the company may temporarily cease
service providing that they:
(a) Promptly notify the customer.
(b) Give the customer an opportunity to correct the problem with their equipment.
(c) Inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC Rules and
Regulations Subpart E of Part 68.
The Telephone Company may make changes in its communications facilities,
equipment, operations or procedures, where such action is reasonably required in
the operation of its business and is not inconsistent with the rules and regulations
in FCC Part 68.  
If such changes can be reasonably expected to render any customer terminal
equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise
materially affect its use or performance, the customer shall be given adequate
notice in writing, to allow the customer an opportunity to maintain uninterrupted
service. 
When programming emergency numbers and/or making test calls to emergency
numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or
late evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation. 
						

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Chapter 5 Useful Information
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures: 
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If
interference is experienced, move the cordless telephone further away from the TV
or VCR. This will often reduce or eliminate interference.
Operating near 2.4GHz electrical appliances may cause interference. Move away
from the electrical appliances.
•Environment— do not place the unit in a room where the temperature is less
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical
vibration, shock, or direct sunlight.
•Medical —consult the manufacturer of any personal medical devices, such as
pacemakers, to determine if they are adequately shielded from external RF
(radio frequency) energy. (The unit operates in the frequency range of 2401MHz
to 2480MHz, and the power output level can range from 0.04 watts to 0.40
watts.) Do not use the unit in health care facilities if any regulations posted in the
area instruct you not to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF (radio frequency) energy.
•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or
any abrasive powder. When you leave the unit unused for a long period of time,
unplug the AC adaptor from the outlet.
•If there is any trouble — disconnect the unit from the telephone line and
connect a known working phone. If the known working phone operates properly,
have your unit repaired by one of the authorized Panasonic Factory Service
Centers. If the known working phone does not operate properly, consult your
telephone company. 
						

							106
Index
A
Access to General Delivery Mailbox
...............................................56, 57, 79
Access to personal mailbox ...56, 57, 79
Accessories ..........................................3
Answering calls ..................................30
Auto answering mode ........................65
Auto talk .......................................30, 48
Automated Attendant setting ..............59
Automated Attendant System ............58
B
Backlit LCD ........................................11
Base location........................................4
BaseRcvOff ........................................23
Battery life ..........................................17
Battery replacement ...........................90
Battery, Handset ............................4, 16
Battery strength, Handset ..................17
C
Call on hold ............................28, 29, 31
Call restriction ....................................50
Call restriction, cancelation ................51
Call transfer ............................34, 63, 64
Call waiting caller ID ...........................46
Call waiting tone .................................46
Caller ID display .....................40, 69, 72
Caller ID service .....................20, 30, 40
Caller ID, edit  ....................................43
Caller List, erasing .......................45, 55
Caller List, storing ..............................44
Caller List, viewing .......................41, 42
Calling back from Caller ID List
...............................................42, 69, 72
Calling extensions ..................58, 63, 64
Calling operator ............................58, 64
Command menu ...........................69, 71
Conference call ..................................35
Cordless handset extension  ..............58
D
Date and time .....................................20
Delivering voice messages ................74
Deregistration .....................................54
Dialing mode ......................................21
Directory .............................................36
Directory, dialing ................................38
Directory, editing ................................39Directory, erasing ...............................55
Directory, name and symbols .............37
Directory, searching ...........................38
Displays on LCD ................................11
E
Erasing a voice mail message .....70, 73
Erasing all voice mail messages ........78
Error messages ..................................92
Error messages, display .....................92
Error messages, voice .......................94
Extension number, Base ....................32
Extension number, Handset ...19, 32, 53
F
Factory preset function setting ...........89
FCC and other information ...............104
FLASH button.....................................47
Flash time ...........................................47
Function Menu, Selection ...................18
Function Menu, Table ........................24
G
Greeting message ............59, 60, 61, 65
Greeting, Auto answering..... 65, 66, 67
Greeting, Automated Attendant
.........................................58, 59, 60, 62
Greeting, Handset answer setting
...............................................61, 62, 63
H
Handset belt clip .................................85
Headset, optional  ........................86, 88
Hold alarm ....................................28, 29
Hold time ......................................28, 29
I
Incoming call monitoring  ...................75
Incoming call tone ..................31, 51, 33
Initialization .......................................89
Installation ..........................................12
Installation, AC adaptor ......................13
Installation, adding another phone .....91
Installation, Backup battery ................12
Installation, Charger .....................16, 85
Installation, Corded handset ..............13
Installation, Telephone line cords ...14, 15
Intercom call .......................................32
Intercom paging ...........................32, 33 
						

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Chapter 5 Useful Information
K
Key lock..............................................47
L
Line mode ..........................................55
Line selection .....................................49
Listening to voice mail messages
...............................................68, 71, 73
Location of buttons .....................8, 9, 10
LR, Long recording mode...................75
M
Mailbox password ..............................57
Making Calls .......................................26
Making Calls, Base SP-phone .....26, 27
Memory card ........................................9
Message delete, Automatic ................77
Message Menu.......................68, 71, 77
Message storage time ........................69
N
Noise ....................................................4
P
Pager call ...........................................82
Pager call mode, setting.....................84
Pager display number ........................83
Pager number ....................................82
PAUSE ...............................................46
PIN number ........................................52
Pulse service ......................................46
R
Recording time ...................................75
Recording time, remaining  ................76
Recording time, voice mail .................56
Redial ...........................................27, 29
Redial list, erasing ..............................55
Registration, Optional Handset ....19, 53
Remote access ............................77, 79
Remote access operation ......79, 80, 81
RESET button ....................................91
Ring Group .........................................23
Ringer Off .........................22, 23, 30, 33
Ringer pattern ....................................48
Rotary service ..............................46, 58
Rotary service, tone dialing ................46S
Safety Instructions............................102
Setting, Ringer volume .......................22
Shipping product for service
.............................................Back cover
System capability ...............................25
T
Toll saver ............................................65
Transferring a voice mail message
.....................................................70, 72
Troubleshooting, Help line ...............101
Troubleshooting, System .................100
Troubleshooting, Base unit  ...............95
Troubleshooting, Cordless handset  ..97
V
Voice Mail ...........................................56
Voice mail transfer .......................34, 76
Voice Mail, General Mailbox ........56, 65
Voice Mail, Personal mailbox .............56
Volume control, Headset  ...................87
Volume control, Cordless handset .....29
Volume control, Base SP-phone..27, 69
Volume control, Corded handset .......27 
						

							For product service
•Call 1-800-211-PANA(7262) for the location of an authorized servicenter.
•Panasonic’s e-mail address for customer inquiries:
[email protected]
for customers in the USA or Puerto Rico ONLY
When you ship the product
•Carefully pack your unit, preferably in the original carton.
•Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
•Send the unit to an authorized servicenter, prepaid and adequately
insured.
•Do not send your unit to the Panasonic Consumer Electronics Company
listed below or to executive or regional sales offices. These locations do
not repair consumer products.
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Printed in MalaysiaPQQX12630YC-BM SS0101ST4101