Panasonic Kx-tg2000b Operating Instructions

							51
Chapter 3Advanced Operation
To cancel the restricted
handset(s) and/or base unit
Repeat steps 1 to 4 on page 50,
and press  to select “Ext.#”.
Erase the base unit and/or handset
number(s) by pressing the dialing
button(s) (
(0), (1)to (8)), and press
(ENTER).
To cancel the restriction
Repeat steps 1 to 3 on page 50.
Select the restriction number “1”
through “4” by pressing the dialing
button (
(1)to (4)). Press (CLEAR),
and press 
(ENTER).
Incoming Call Tone 
While using one line, you can be informed if another call arrives on the
other line by two tones. During an intercom call or while listening to
messages (p. 68, 71), you can also be informed by two tones if a call
arrives. If you set to ON, this incoming call tone will be heard for as long as
the other line rings. To delete this incoming call tone, set to OFF. To set
the incoming call tone to sound twice, set to “2”. Your base unit comes
from the factory set to OFF. Your cordless handset comes from the factory
set to ON. 
Programming must be carried out separately for the base unit and
cordless handset(s).
Make sure that the base unit/cordless handset is in the standby mode.
Base UnitHandset
5Press (ENTER).
•A beep sounds.
•To return to the standby mode,
press (EXIT).
1Press (FUNCTION).
2Press  or  until the arrow
points to “Ringer setting”,
and press H.
3Press  or  until the arrow
points to “Incoming call”,
and press H.
•The current setting is displayed.
4Select the desired setting, “2”,
“On” or “Off”, by pressing  or
.
Incoming call
tone:2
∨∧
ENTER=Save 
						

							52
Other Programmable Settings
1Press (FUNCTION).
2Press  or  until the arrow
points to “Registration”, and
press H.
3While “Set PIN” is at the arrow,
press H.
4Enter a 4-digit PIN, and press
(ENTER).
•If you enter a wrong number, press
(CLEAR), and enter the PIN again.
5Enter the PIN again, and press
(ENTER).
•A beep sounds.
•To return to the standby mode,
press 
(EXIT).
Enter new PIN
:----
ENTER=Set
Setting the PIN 
A 4-digit PIN (Personal Identification Number) prevents unauthorized
persons from registering a cordless handset at the base unit and using it.
Once the PIN is set, the PIN is required for registration of the cordless
handsets (p. 53).
Make sure that the base unit is in the standby mode.
Base Unit
Enter new PIN
again      :----
ENTER=Save
To change the PIN
1Press (FUNCTION). Press  or
until the arrow points
to “Registration”, and press
H.
2While “Set PIN” is at the arrow,
press H.
3Enter the current PIN, and press
(ENTER).
4Enter a new 4-digit PIN, and
press 
(ENTER).
5Enter the new PIN again, and
press 
(ENTER).
•A beep sounds.
•To return to the standby mode,
press (EXIT).
Enter old PIN
:----
ENTER=Set
Enter new PIN
:----
ENTER=Set
Enter new PIN
again      :----
ENTER=Save
Once you have set a PIN, you cannot
confirm it. We recommend you write
down the PIN. If you forget your PIN,
please refer to “Clearing Settings” 
(p. 89).
To erase the PIN, repeat steps 1 to
3 and press 
(ENTER)twice. 
						

							53
Chapter 3Advanced Operation
1Base unit:
Press 
(FUNCTION).
2Press  or  until the arrow
points to “Registration”, and
press H.
3Press  or  until the arrow
points to “HS registration”,
and press H.
4Cordless handset:
Press 
(FUNCTION).
5Press  or  until the arrow
points to “Registration”, and
press H.
6While “HS registration” is
at the arrow, press H.
Handset
registering
7Enter the PIN (p. 52).
•If you enter the wrong PIN, press
(CLEAR), and enter the PIN again.
8Press (ENTER).
9Base unit/cordless handset:
Wait until a beep sounds on the
base unit and handset and until
both of the displays show the
assigned handset number.
Ex. Handset number is 5.
HS registration
Enter PIN:----
ENTER=Set
•To return to the standby mode,
press (EXIT).
•The handset number ([1] to [8]) will
be displayed on the handset.Handset5
registered
Base Unit
Cordless Handset
Registering Optional Cordless Handsets
Using the PIN 
The included cordless handset has been pre-registered with the base unit.
You will have to register optional cordless handsets. Handsets will not
operate unless registered with the base unit. A handset will be assigned
the number at registration. The handset number is used as the extension
number (p. 32, 58). After storing the PIN (p. 52), you must enter it at
registration. Only one handset can be registered at a time.
Make sure that the base unit and cordless handset are in the standby
mode. Registration must be completed within 1 minute.
Base Unit & Handset
Handset
registering
Handset5
registered 
						

							54
Other Programmable Settings
Cordless handset
1Press (FUNCTION).
2Press  or  until the arrow
points to “Registration”, and
press H.
3Press  or  until the arrow
points to “Deregistration”,
and press H.
•To stop, press I.
4Press (CLEAR).
•A beep sounds and “Clear” is
displayed.
•To return to the standby mode,
press (EXIT). 
•[–] will be displayed.
Base unit
1Press (FUNCTION).
2Press  or  until the arrow
points to “Registration”, and
press H.
3Press  or  until the arrow
points to “Deregistration”,
and press H.
•The registered handset numbers
are displayed.
4Press Hor Ito move the
cursor to the handset number to
be canceled.
5Press (ENTER).
•To stop, press I.
6Press (CLEAR).
•A beep sounds and “Clear” is
displayed.
•To cancel registration of another
handset, start again from step 3.
•To return to the standby mode,
press (EXIT).
Deregister?
Handset3
I=No   CLEAR=Yes
Canceling Cordless Handset Registration 
If you no longer need to use a cordless handset or if you need to register a
handset to a different base unit of the same model, it may be necessary to
cancel the registration. 
Only one handset can be canceled at a time. 
Make sure that the base unit and cordless handset are in the standby
mode. 
Base Unit & Handset
Deregistering
HS No.:12345678
IHENTER=Set
Deregister?
Handset3
I=No   CLEAR=YesThe canceling procedure must be
carried out with both the base unit
and the cordless handset.
•The cordless handset will not work. To
use it again, registration will be
required (p. 19, 53). 
						

							55
Chapter 3Advanced Operation
4Select “B” or “A” by pressing 
or  for each line. To move to
the other line, press Hor I.
5Press (ENTER).
•A beep sounds.
•To return to the standby mode,
press (EXIT).
Selecting the Line Mode 
If the line is connected to a low voltage system such as a PBX, set to “B”.
Otherwise, the line indicator may not operate properly, the Call Waiting
Caller ID feature may not be used (p. 46), you may not hear the incoming
call tone (p. 51), and the unit may not alert your pager (p. 82). Both lines
are preset to “A”.
Make sure that the base unit is in the standby mode. 
Base Unit
1Press (FUNCTION).
2Press  or  until the arrow
points to “Line setting”, and
press H.
3Press  or  until the arrow
points to “Set line mode”,
and press H.
•The current settings are displayed.
Line mode
Line1   Line2
A       A
Erasing the Directory, Caller List and Redial
List 
You can erase all entries in the directory, caller list and redial list. 
Programming must be carried out separately for the base unit and
cordless handset(s).
Make sure that the base unit/cordless handset is in the standby mode.
Base UnitHandset
1Press (FUNCTION).
2Press  or  until the arrow
points to “Initialization”,
and press H.
3Press  or  until the arrow
points to “Dial data”, and
press H.
•The current settings are displayed.
RDL=Redial List  CID=Caller List
DIR=Directory  
4Select “Yes” to erase the list by
pressing  or  . Select “No”
to leave the list. To move to
another list, press Hor I.
5Press (ENTER).
•A beep sounds.
•To return to the standby mode,
press (EXIT).
Delete dial data
RDL CID DIR
No  No  No 
						

							56
Voice Mail System
Mailbox1Mailbox2Mailbox3Mailbox4
Mailbox5Mailbox6Mailbox7Mailbox8
The Voice Mail System allows you to receive and deliver voice messages
using mailboxes. The unit accommodates one general delivery mailbox
and a maximum of 8 personal mailboxes which are assigned to the
registered cordless handsets. The mailbox numbers are the same as the
handset numbers. 
The Voice Mail System works fully with the Automated Attendant System,
which routes incoming calls to a specified mailbox and allows a caller to
leave a message (p. 58). If a caller does not specify a mailbox, the call is
routed to the general delivery mailbox. With the Answering System (p. 65),
all calls are routed to the general delivery mailbox. You can set either the
Automated Attendant System or the Answering System to either line.
Incoming
voice
messages
Personal Mailboxes of Cordless Handsets
If not specifiedIf specified
•The maximum number of personal mailboxes you can use is equal to the number
of registered handsets.
The base unit and handset users can use the Voice Mail System by
accessing their mailboxes. Each cordless handset user can only access
his/her own mailbox. The general delivery mailbox is managed by the base
unit user (operator). The cordless handset users can access this mailbox.
The following functions are possible:
—listening to messages left in a mailbox (p. 68, 71)
—transferring a message left in a mailbox to other mailboxes (p. 70, 72)
—delivering your own message to other mailboxes (p. 74)
You can also access the Voice Mail System features remotely from a touch
tone phone (p. 79). 
All messages (greeting, incoming, etc.) are stored in digital memory 
(p. 69). The total recording time is about 50 minutes (about 100
minutes in “Long Recording mode” p. 75). The maximum recording time
for each caller is 3 minutes. A maximum of 255 messages (including
greeting messages) can be recorded. 
General
Delivery
Mailbox
•The base unit user can monitor incoming calls that are being recorded in the
general delivery mailbox. (Call monitoring feature p. 75).
•The base unit user can check the remaining recording time and number of
messages which can still be recorded (p. 76).
General Delivery Mailbox 
						

							57
Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
Setting the Mailbox Password 
Assign a 4-digit password (0000-9999)to each mailbox to prevent
unauthorized persons from accessing mailboxes and listening to the
messages remotely from a touch tone phone. The factory preset of the
general delivery mailbox is “0000”. The preset password for each mailbox
is a 4-digit number using the mailbox number. (Ex. “1111” for Mailbox 1,
“2222” for Mailbox 2) Each password must be unique.
You can stop unauthorized accesses to your personal mailbox from the
cordless handset using this password. If required, turn the direct handset
access mode OFF on your handset. Once you turn it OFF, no one can use
the  (Voice Mail) button features and access the mailbox without
entering the password. Your cordless handset comes from the factory set
to ON. The general delivery mailbox password must be stored using
the base unit and each personal mailbox password must be stored
using the handset.
Make sure that the base unit/cordless handset is in the standby mode.
Base UnitHandset
1Press (FUNCTION), and press
or  until the arrow points
to “Voice mail”, and press H.
2While “Set password” is at the
arrow, press H.
•The password is displayed. 
3Enter a password using a 4-
digit number.
•If you enter a wrong number, press
(CLEAR), and enter the password
again.
4If using the base unit:
Press 
(ENTER).
OR
If using the cordless handset,
turn on/off the direct handset
access mode:
#Press 
(ENTER).
$Select “Off” or “On” by
pressing or , and
press 
(ENTER). 
•A beep sounds.
•To return to the standby mode,
press (EXIT).
To check the password:
Repeat steps 1 and 2.
•The password is displayed. When
finished, press (EXIT).
To erase the password
After erasing the password, the
remote operation feature will not be
used.
Press 
(CLEAR)in step 3, and press
(ENTER).
•The direct handset access mode will
be on and you can access the mailbox
from your handset without the
password.
Direct HS.access
:On
∨∧ENTER=Save 
						

							58
Automated Attendant System
How Automated Attendant System Works
The Automated Attendant System is a flexible communication tool that can
enhance your productivity by improving your call management. The
automated attendant answers incoming calls and then routes the callers to
the base unit or the desired cordless handset. 
The base unit plays the role of operator with the cordless handsets as the
extensions. The extension numbers are the same as the handset numbers
(p. 19, 53). Callers can reach desired mailboxes using this system to leave
messages.
You can set this system to either line to suit your needs (p. 59). 
Calling the automated attendant
When a caller calls a line to which the Automated Attendant System is
assigned, the caller will first hear a greeting message. You can record this
message yourself or use the pre-recorded message (p. 59, 60). 
Call is received.
Automated Attendant System
The automated attendant announces
the greeting message up to 3 times.
Caller presses the required
extension number (
(1)to (8))
and 
(#).
Caller presses (0)
and (#)for the
operator.
Call Transfer Status(p. 63):
The extension (cordless
handset) answers. Call Operator
Status(p. 64):
The operator (base
unit) answers. 
“Welcome to the
general delivery
mailbox. Please
leave a message at
the tone.” (The line indicator
light flashes on the
base unit and the
line status icon
flashes on the
handset display.)
No operation
Records a
message
*If callers select neither extension nor operator, or call from rotary telephones, the
greeting message will be repeated 3 times, and then they will be transferred to the
general delivery mailbox where they can leave messages.
* 
						

							59
Chapter 4
Voice Mail System/Automated Attendant System/ Answering System
Select greeting
:Prerecord
∨∧
H=Set
Setting the Automated Attendant System 
The Automated Attendant System can be set to either line. You can record
up to 5 greeting messages of up to 2 minuteseach. The same greeting
message can be used on either line. The same messages can be used for
the Answering System (p. 65).
Base Unit
1Press the line’s (ANSWER!ON)button.
•The ANSWER ON indicator lights.
•The current setting is displayed.
2Press Hwithin 10 seconds.
3Select “Auto attendant” by
pressing  or  , and press H.
4To select “Prerecord”, press H.
•The pre-recorded message is played.
•The relevant line’s auto attendant icon
will be displayed.
Auto answering
Prerecord greet.
-L1-  
H=Change
Auto attendant
HAuto answering
∨∧
H=Set
Line1
Auto attendant
Prerecord greet.
We recommend you record brief greeting messages(see sample on
next page) in order to leave more time for recording new messages. 
If you do not record a greeting message, the following pre-recorded
greeting message will be used:
“Hello, this is Automated Attendant System. Please enter your party’s extension,
followed by #. If you are using a rotary telephone, stay on the line.”
Make sure that the base unit is in the standby mode.
To turn on the Automated Attendant System and select
the pre-recorded greeting message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON)button to
turn it off.
12:00AM JAN. 1 
						

							60
Automated Attendant System
Select greeting
:Greeting1(none)
∨∧
H=Set
To turn on the Automated Attendant System and record a
greeting message
If the line’s ANSWER ON indicator lights, press the (ANSWER!ON)button to
turn it off.
Greeting1 record
H=Start
1Press the line’s (ANSWER!ON)button. 
•The ANSWER ON indicator lights.
•The current setting is displayed.
2Press Hwithin 10 seconds.
3Select “Auto attendant” by
pressing  or  , and press H.
4Select “Greeting1” by pressing 
or .
•If the message has not been stored,
“(none)” is displayed.
•Each time you press  , the display changes from “Greeting1” through
“Greeting5”.
5Press H.
6Press Hto start recording.
7After the tone, talk clearly, about 8
inches (20 cm) away from the MIC
(microphone). To end, press H.
•If the elapsed recording time exceeds 2 
minutes, the unit will stop recording.
•The recorded message will be played.
•To change the message, press 
(1)and start again from step 6.
8Press (2)to select the message.
•The relevant line’s auto attendant icon
will be displayed.
Greeting1 record
:00
H=End
Greeting message sample: 
“Thank you for calling (your company name and/or number). For Mr. Smith,
press 1 and #. For Mr. Jones, press 2 and #. To call the operator, press 0 and #.”
Greeting1 check
:55
1=Change    2=OK
•You can adjust the speaker volume by pressing  or  .
•You can exit the programming mode any time by pressing 
(EXIT).
•If a caller uses a rotary telephone, the caller can leave a message at general
delivery mailbox after 3 times of greeting.
Auto answering
Prerecord greet.
-L1-  
H=Change
HAuto attendant
Auto answering
∨∧
H=Set
12:00AM JAN. 1