Panasonic Kx-tg2000b Operating Instructions

							31
Chapter 2Basic Operation
Using the Other Line During a
Conversation 
Base UnitHandset
•To hold the second call in step 3, press (HOLD)before pressing the line button for
the first call. 
During a conversation, if an incoming call is being received on the other
line, the line indicator on the base unit and the line status icon on the
handset display will flash quickly. If you are using the cordless handset,
you will hear two tones. You can answer the second call while holding the
first call. You can also make a call without terminating the first call. 
If you subscribe to a Caller ID service, the second caller’s information will
be displayed when a call is being received on the other line (p. 40).
You can delete the two tones(incoming call tone) for the cordless
handset. You can set the two tones for the base unit. See page 51.
With the base unit
1Ex. If you are using LINE 1
Press 
(HOLD)to put the first call
(LINE 1) on hold.
•The LINE 1 indicator flashes.
2Press the other line button (LINE
2) to make or answer a second
call.
•The LINE 2 indicator lights.
3To return to the first call (LINE
1), press the line button for the
first call (LINE 1).
•The second call is terminated.
With the cordless handset
1Ex. If you are using LINE 1
Press 
(HOLD)to put the first call
(LINE 1) on hold.
•The line status icon flashes on the
display.
2Press the other line button (LINE
2) to make or answer a second
call.
3To return to the first call (LINE
1), press the line button for the
first call (LINE 1).
•The second call is terminated.Press extension
No. to transfer
Hold       Line1
Talk       Line2
Hold       Line1
Hold       Line1
Talk       Line2
Hold       Line1 
						

							32
Intercom Base UnitHandset
A 2-way intercom is possible between the base unit and a cordless
handset or between two cordless handsets. Each number assigned to a
handset at registration is the extension number (p. 19, 53). The base unit
extension number is 0.
Making Intercom Calls
With the base unit
1To page all handsets, press
INTERCOM(ALL).
To page one handset, press the
corresponding INTERCOM button
(
(1)to (8)).
•The paged handsets ring for 1
minute.
•To stop paging, press 
(DIGITAL!SP-PHONE).
2When the other party’s voice is
heard, lift the handset or talk into
the MIC(microphone).
•The display will show the length of
the call and the handset in-use icon.
3To end the intercom, replace the
handset or press
(DIGITAL!SP-PHONE).
Paging[ALL]
Ex. Paging all Handsets
Ex. Paging Handset 1
Calling[0]→[1]
Intercom
00-00-00
Ex. Handset 1 answered.
Off
00-10-08
•If you page all handsets, you can only talk with the handset user who answers
first.
•Using this feature, you can locate a misplaced cordless handset.
(TALK)
(INTERCOM)
INTERCOM
Buttons
     ,     (DIGITAL!SP-PHONE) 
and IndicatorMIC 
						

							33
Chapter 2Basic Operation
With the cordless handset
1Press(INTERCOM).
2To page the base unit, enter(0).
To page another handset, enter the
extension number (
(1)to (8)).
•The base unit or the paged handset rings.
•To stop paging, press 
(INTERCOM).
•After the paged party answers, the display will
show the length of the call.
3To end the intercom, press(TALK)or place
the handset on the charger.
Press extension
No. to call
Call[1]←[0]
Answering Intercom Calls
With the base unit:
After the rings, lift the handset or 
press 
(DIGITAL!SP-PHONE).
To end the intercom, replace the 
handset or press
(DIGITAL!SP-PHONE).
With the cordless handset:
After the rings, press 
(TALK)or lift the
handset off the charger.
To end the intercom, press 
(TALK)or
place the handset on the charger.
During an intercom call:
•If an incoming call is being received, the line indicator on the base unit will
flash quickly or the handset user will hear two tones (incoming call tone p. 51). 
To answer, press the relevant line button.
•If the unit detects a problem, an error message will be displayed (p. 92).
Calling[1]→[0]
Intercom
00-00-00
Ex. Handset 1 paging Base Unit
Ex. Base Unit paging Handset 1
Call[0]←[2]
Ex. Handset 2 pagingOff
00-07-15
•When the base unit and handset ringer volumes are set to OFF, they will not ring
(p. 22). 
						

							34
Transferring a Call Base UnitHandset
You can transfer an external call between the base unit and a cordless
handset, or between two cordless handsets.
With the base unit 
1During a call, press the
corresponding TRANSFER button
((1)to (8)) to page the handset.
To page all handsets, press
TRANSFER(ALL).
•The call is put on hold and the line
indicator flashes.
•
Even if you press TRANSFER(ALL),
only the handset user who answers
first can take the transferred call.
2If required, wait for the handset
user to answer, and you can
announce the transfer.
If not required, go to step 3.
•If the paged party does not answer,
press the relevant line button.
3To complete the transfer, replace
the handset on the base unit or
press
(DIGITAL!SP-PHONE).
To answer a transferred call with
the base unit:
Lift the handset or press
(DIGITAL!SP-PHONE)after the rings.
•After the paging party hangs up, you
can talk to the outside caller.
•
You can press the relevant line button
instead of pressing 
(DIGITAL!SP-PHONE)
to talk to the outside caller.
With the cordless handset
1During a call, press
(TRANSFER).
•The call is put on hold and “Press
extension No. to transfer”
is displayed.
2To page the base unit, enter(0).
To page another handset, enter
the extension number (
(1)to (8)).
3If required, wait for the paged
party to answer, and you can
announce the transfer.
If not required, go to step 4.
•If the paged party does not answer,
press the relevant line button.
4To complete the transfer, press
(TALK)or place the handset on
the charger.
To answer a transferred call with
the cordless handset:
Press 
(TALK)or lift the handset off
the charger after the rings.
•After the paging party hangs up, you
can talk to the outside caller.
•You can press the relevant line button
instead of pressing 
(TALK)to talk to
the outside caller.
•
If the paged party does not answer within about 30 seconds after you hang up, the
transferred call will be returned to you with a sounding tone from the base. If you
still do not answer the caller’s call within 2 minutes, the automated attendant will
respond to the caller (p. 58). You may answer the caller by pressing the relevant
line button before the sounding tone or before the start of the automated attendant.
You may also transfer the caller into the caller’s intended extension mailbox by
performing the three procedures: 1) telling the caller the intended extension number
with the # sign, 2) your pressing the VOICE MAIL ( ) button on the base unit,
and 3) your hanging up the line, so the intended extension mailbox will be
presented to the caller (p. 76). If the incoming call is answered by a cordless
handset, the call can also be transferred to other mailbox by the above procedures
1), 2) (VOICE MAIL button on the handset) and 3).
•Any users can take a transferred call by pressing the relevant line button. 
						

							35
Chapter 2Basic Operation
Conference Base UnitHandset
This feature allows you to join two other calls to make a conference call. At
least one of the other two parties should be on an external line.
Conference with two
external calls
1Press (HOLD)to put the first call
on hold.
2Press the other line button to
make or answer a second call.
3When the second call is
connected, press 
(CONF)to
make a conference call.
Conference with an
external call and intercom
call
1Press (HOLD)to put the first call
on hold.
2If using the base unit: 
Press the corresponding
INTERCOM button (
(1)to (8)) to
page the handset.
OR
If using the cordless handset:
To page the base unit, enter
(0).
To page another handset, enter
the extension number (
(1)to (8)).
3When the paged party answers,
press 
(CONF)to make a
conference call.
•To hang up both lines: 
For the base unit: replace the handset
or press 
(DIGITAL!SP-PHONE).
For the cordless handset: press 
(TALK)
or place the handset on the charger.
•To hang up only one line, press the
line button for the party with which you
want to continue talking.
•To put both lines on hold, press
(HOLD).
To talk with only one caller, press the
corresponding line button.
To resume both lines, press 
(CONF).
Conference
00-00-50
•To hang up only the intercom call,
press the line button.
•To leave the conference:
For the base unit: replace the handset
or press 
(DIGITAL!SP-PHONE).
For the cordless handset: press 
(TALK)
or place the handset on the charger.
The two other parties can continue the
conversation.
Base unit
Conference
00-00-50
Handset
(Ex. Conference with LINE1 & 2) 
						

							36
1Press (FUNCTION).
2While “Save directory” is at the
arrow, press H.
•The display shows the number of
items, and “Enter name”.
3Enter a name, up to 16 characters,
using the dialing buttons (p. 37). 
•To move the cursor, press Ior H.
•If a name is not required, go to step 4.
4Press (ENTER).
5Enter a phone number, up to 22
digits.
•If you misdial, press (CLEAR). Digits
are erased from the right. To erase all
digits, press and hold 
(CLEAR).
6Press (ENTER).
•A beep sounds.
•To store other items, repeat from 
step 2. 
•To return to the standby mode, press
(EXIT).
Directory=
0 item
Enter name:
IHENTER=Next
Enter phone No.:
Enter name:
Tom Jones
IHENTER=Next
0987654321
ENTER=Save
•If a pause is required for dialing, (PAUSE)can be stored in a phone number in
step 5. This counts as one digit (p. 46).
•If the display shows “Memory is full” in step 2, press (EXIT)and erase other
stored items from the directory (p. 39).
Using the Directory Base UnitHandset
You can store names and phone numbers in both the base unit and
cordless handset directories. The base unit can store up to 100 items.
Each cordless handset can store up to 50 items. All directory items are
sorted by the first word in alphabetical order. Using the directories, you can
make a call by selecting a name on the display.
Storing Names and Numbers in the Directory
Make sure that the base unit/cordless handset is in the standby mode.
Tom Jones
0987654321
HSave directory
Date and time
Ringer setting
Base Unit 
						

							37
Chapter 2Basic Operation
For example, to enter “Tom Jones”:
1. Press 
(8).
2. Press 
(6)six times, then press H.
3. Press 
(6)four times, then press H
twice.
4. Press 
(5), press (6)six times, then 
press H.
5. Press 
(6)five times, press (3)five times,
then press 
(7)eight times. 0
Blank
Selecting characters to enter names 
The base unit and cordless handset dialing buttons ((0)to (9)) can be used
to enter letters and symbols. The letters are printed on the dialing buttons.
Pressing each button selects a character as shown below.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(0)
1234567891011
#&’() ,–./1
ABCabc 2
DEFdef 3
GHI ghi 4
JKLj kl 5
MNOmno6
PQRSpqr s 7
TUVt u v 8
WX Y Z w x y z 9
Number of times key is pressed
Keys
I
H
(CLEAR)
Moves the cursor to the left.
Moves the cursor to the right. (To enter another character using the
same number key, move the cursor to the next space.)
Erases characters.
T
To
Tom Jo
Tom Jones
Tom  
If you make a mistake while entering a name:
Press Ior Hto move the cursor to the incorrect character, press 
(CLEAR)
to delete, and enter the correct character. Each time you press (CLEAR)a
character is erased from the right. To erase all characters, press and hold
(CLEAR). 
						

							38
Using the Directory
Dialing from the Directory
1Press Ior Hto enter the directory.
2Press  or  to find the desired
item.
•All directory items are sorted in the
order shown on the right.
3If using the base unit:
Lift the handset or press 
(DIGITAL!SP-PHONE).
OR
If using the cordless handset:
Press 
(TALK).
•The number is dialed automatically.
•You can press a line button instead of
pressing 
(DIGITAL!SP-PHONE)or
(TALK).
Alphabet letter
Symbol
Telephone number
Number Press      .
Press      .
(If no name is stored)
To search for a name by initial
1Press Ior Hto enter the directory.
2Press the dialing button for the first letter of the
desired name until any name with the same initial
is displayed (see table on page 37).
Ex. To find “Frank”, press 
(3)until the first item
under “F” is displayed.
3Press  until the name is displayed.
4If using the base unit:
Lift the handset or press 
(DIGITAL!SP-PHONE).
OR
If using the cordless handset:
Press 
(TALK).
•The number is dialed automatically.
•You can press a line button instead of pressing 
(DIGITAL!SP-PHONE)or (TALK).
•You can leave the directory any time by pressing (EXIT).
•If “No items stored” is displayed in step 1, the directory is empty. 
•In step 1, you can go to the Caller List by pressing H
(p. 41).
Directory list
∨∧
H=Caller’s list
Base Unit
Cordless Handset 
						

							39
Chapter 2Basic Operation
1Press Ior Hto enter the directory. 
2Press  or  to find the directory item you want to edit.
•To search for the item by initial, see page 38.
Enter name:
Jane Walker
IHENTER=Next
1234567
ENTER=Save
0981234567
ENTER=Save
Editing an Item in the Directory
Make sure that the base unit/cordless handset is in the standby mode.
Enter name:
Jane
IHENTER=Next
3Press (EDIT).
•If you do not need to change the name,
go to step 5.
4Edit the name using the dialing
buttons, up to 16 characters (p. 37).
•To move the cursor, press Ior H.
5Press (ENTER).
•If you do not need to change the
number, go to step 7.
6Add a number to the current number.
•Pressing (CLEAR)erases the digit to the
left of the cursor. To erase all digits,
press and hold 
(CLEAR).
7Press (ENTER).
•A beep sounds.
•To edit other items, start again from step 2. 
•To return to the standby mode, press (EXIT).
Erasing an Item in the Directory
Make sure that the base unit/cordless handset is in the standby mode.
1Press Ior Hto enter the directory. 
2Press  or  to find the directory item you want to erase.
•To search for the item by initial, see page 38.
3Press (CLEAR).
•To stop erasing, press I.
4Press (ENTER).
•A beep sounds and “Clear” is displayed.
•To erase other items, start again from step 2. 
•To return to the standby mode, press 
(EXIT).
•To erase all items in the directory, see page 55.
Clear?
I=No   ENTER=Yes 
						

							40
Caller ID Service
This unit is compatible with a Caller ID service offered by your telephone
company. After subscribing to a Caller ID service, the calling party’s
information will be shown on the base unit and cordless handset displays
after the first ring. 
The base unit can record information of up to 50 different callers in the
caller list. Each cordless handset can record information of up to 30
different callers in the Caller List. 
The Caller List information is sorted from the most recent to the oldest call.
When the base unit receives the 51st call or the handset receives the 31st
call, the oldest call is deleted.
Using this list, you can automatically call back a caller. You can store the
callers’ names and numbers from the Caller List in the directory.
If you subscribe to both Caller ID and Call Waiting services, when a
second call is received on the same line, the new caller’s name and phone
number will be displayed (p. 46).
•After you answer the call, the display will show the length of the call.
•If both lines receive calls at the same time, each caller’s information will be
displayed alternately.
•Caller information cannot be displayed in the following cases:
— If the caller dialed from an area which does not provide a Caller ID service, the
display will show “Out of area”.
— If the caller has requested not to display his/her information, the display will
show “Private caller”.
•If your unit is connected to a PBX which does not support Caller ID services, you
cannot access those services.
•The name display service may not be available in some areas. For more
information, please contact your telephone company.
•If the cordless handset has lost communication with the base unit when a call is
received, the caller information will not be recorded in the handset Caller List.
•Caller ID information will not be displayed on the base unit when the Automated
Attendant System is responding to a call (p. 58). Caller ID information will be
displayed on the called handset or the base unit after the caller enters the
extension number.
TINA ROBINSON
1-000-222-3333
-----Line1------TINA ROBINSON
1-000-222-3333
-----Line1------
Base Unit
Cordless Handset
How caller information is displayed when a call is
received
The display shows the caller’s name, number and the called line after the
first ring.