Samsung CLX 8385ND User Manual

							14.22   
Common Linux problems
ProblemPossible Cause and Solution
The machine does not 
print.The CUPS (Common UNIX Printing System) 
version distributed with SuSE Linux 9.2 (cups-
1.1.21) has a problem with ipp (Internet Printing 
Protocol) printing.
• Check if the printer driver is installed in your 
system. O
 pen the Unified  Driver configuration 
tool and switch to the Printers tab in the 
Printers configuration window to look at the list 
of available printers. Make sure that your 
machine is displayed on the list. If not, use the 
Add new printer wizard to set up your device.
• Check if the printer has started. Open Printers 
configurat
 ion and select your machine on the 
printers list. Look at the description in the 
Selected printer pane. If its status contains 
“(stopped)” string, please, press the 
Start 
button. After that, normal operation of the 
printer should be restored. The “stopped” 
status might be activated when some 
problems in printing occurred. For instance, 
this could be an attempt to print documents 
when the port is claimed by a scanning 
application.
• Check if the port is not busy. Since functional 
component
 s of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access for different 
“consumer” application to the same port is 
possible. To avoid possible conflicts, only one 
of them is allowed to gain control over the 
device at a time. The other “consumer” will 
encounter “device busy” response. You should 
open the ports configuration and select the 
port assigned to your printer. In the Selected 
port pane you can see if the port is occupied 
by some other application. If this is the case, 
you should wait for completion of the current 
job or you should pr ess the Release port 
button, if you are sure that the owner is not 
functioning properly.
• Check if your application has special print 
options such
  as “-oraw”. If “-oraw” is specified 
in the command line parameter then remove it 
to print properly. For Gimp front-end, select 
“print” -> “Setup printer” and edit the command 
line parameter in the command item.
• The CUPS (Common UNIX Printing System) 
version distribut
 ed with SuSE Linux 9.2 (cups-
1.1.21) has a problem with ipp (Internet 
Printing Protocol) printing.Use the socket 
printing instead of ipp or install later version of 
CUPS (cups-1.1.22 or higher).
The machine does 
not appear on the 
scanners list.• Check if your machine is attached to your  computer. Make sure that it is connected 
properly via the USB port and is turned on.
• Check if the scanner driver  
 for your machine is 
installed in your system. Open the Unified 
Driver configuration tool, switch to Scanner 
configuration, then press 
Drivers. Make sure 
that the window lists a driver with a name 
corresponding to your machines name. Check 
if the port is not busy. Since functional 
components of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access to different 
“consumer” applications using the same port is 
possible. To avoid possible conflicts, only one 
of them is allowed to gain control over the 
device at a time. The other “consumer” will 
encounter a “device busy” response. This 
usually happens while starting the scan 
procedure, and an appropriate message box 
appears.
• To identify the source of the problem, you  should open ports configuration and select the 
port assigned to your scanner. The port symbol 
/dev/mfp0 corresponds to LP:0 designation 
displayed in the scanners’ options, /dev/mfp1 
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively, and so forth 
sequentially. In the Selected port pane you can 
see if the port is occupied with some other 
application. If this is the case, you should wait 
for completion of the current job or you should 
press the Release port button, if you are sure 
that the port owner is  not functioning properly.
ProblemPossible Cause and Solution
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							14.23   
The machine does 
not scan.• Check if a document is loaded into the 
machine.
• Check if your machine is connected to the 
comput
 er. Make sure it is connected properly if 
an I/O error is reported while scanning.
• Check if the port is not busy. Since functional 
component
 s of MFP (printer and scanner) 
share the same I/O interface (port), the 
situation of simultaneous access for different 
“consumer” applications to the same port is 
possible. To avoid possible conflicts, only one 
of them is allowed to gain control over the 
device at a time. The other “consumer” will 
encounter “device busy” response. This 
usually happens while starting the scan 
procedure, and an appropriate message box 
will be displayed.
 
To identify the source  of the problem, you 
should open ports configuration and select the 
port assigned to your sc anner. port’s symbol /
dev/mfp0 corresponds to LP:0 designation 
displayed in the scanners’ options, /dev/mfp1 
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth 
sequentially. In the Selected port pane you can 
see if the port is occupied by some other 
application. If this is the case, you should wait 
for completion of the current job or you should 
press the Release port button, if you are sure 
that the port owner is not functioning properly.
I cannot scan via 
Gimp Front-end.• Check if Gimp Front-end has “Xsane:  Device 
dialog.
” on the “Acquire” menu. If not, you 
should install the Xsane plug-in for Gimp on 
your computer. You can find Xsane plug-in 
package for Gimp on downloaded Linux 
package (from Samsung website) or on the 
Gimp home page. For detailed information, 
refer to Help for Linux or Gimp Front-end 
application. 
If you wish to use an other kinds of scan 
applications, re
 fer to the Help for application.
I encounter error 
“Cannot open port 
device file” when 
printing a document.Please avoid changing print job parameters (via 
LPR GUI, for example) while a print job is in 
progress. Known versions of CUPS server cut off 
the print jobs whenever  print options are changed 
and then try to restart the job from the beginning. 
Since Unified Linux Dr iver locks port while 
printing, the abrupt termination of the driver 
keeps the port locked and therefore unavailable 
for subsequent print jobs. If this situation 
occurred, try to release the port. 
ProblemPossible Cause and Solution
Some color images 
come out all black.This is a known bug in Ghostscript (until GNU 
Ghostscript version 7.05) when the base color 
space of the document is indexed color space 
and it is converted through CIE color space. 
Because Postscript uses CIE color space for 
Color Matching System, you should upgrade 
Ghostscript on your syst em to at least GNU 
Ghostscript version 7.06 or later. You can find 
recent Ghostscript versions at 
www.ghostscript.com.
Some color images 
come out in 
unexpected color.This is a known bug in Ghostscript (until GNU 
Ghostscript version 7.xx) when the base color 
space of the document is indexed RGB color 
space and it is converted through CIE color 
space. Because Postscript  uses 
 CIE color space 
for Color Matching System, you should upgrade 
Ghostscript on your syst em to at least GNU 
Ghostscript version 8.xx or later. You can find 
recent Ghostscript versions at 
www.ghostscript.com.
The machine does 
not print whole pages 
and its output is half 
page printed.It is a known problem that occurs when a color 
printer is used on version 8.51 or earlier of 
Ghostscript, 64-bit Linux OS, and reported to 
bugs.ghostscript.com as Ghostscript Bug 
688252.
The problem is solved in AFPL Ghostscript v. 
8.52 or above. Download the latest version of 
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and in stall it to solve this 
problem.
ProblemPossible Cause and Solution
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							14.24   
Common Macintosh problems
ProblemSuggested solutions
PDF file does not print 
correctly-some p
 arts are 
missing in the graphics, 
text or illustrations. Incompatibility between the PDF file and 
the Acroba
t products.
Printing the PDF file as an image may 
en
 able the file to print. Turn on 
Print As 
Image
 from the Acrobat printing options.
Note: It will take longer to print when 
you print a PDF file as an image.
The document has 
prin
 ted, but the print job 
has not disappeared from 
the spooler in 
Mac  OS  10.3.2. Update your Mac
 OS to OS  10.3.3. or 
hi
gher.
Some letters are not 
di
 splayed normally 
during the cover page 
printing. This problem is caused because Mac 
OS canno
t find the font during the cover 
page printing.
Alphanumeric characters, in the Billing 
Info field
 , are only allowed for printing on 
the cover page. Other characters will be 
broken on the printout.
When printing a 
do
 cument in Macintosh 
with Acrobat Reader  6.0 
or 

higher, colors print 
incorrectly. Make sure that the re
so
 lution setting in 
your printer driver matches the one in 
Acrobat Reader.
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							15.1   
						

							15.2   
						

							16.1   
16 Installing accessories
Your machine is a full-featured mode l that has been optimized to meet 
most of your printing needs. Recognizing that each user may have 
different requirements, however,  Samsung makes several accessories 
available to enhance your machine’s capabilities.
This chapter includes:
• Precautions to take when installing accessories
• Installing a memory module
• Replacing the Stapler
• Enabling Fax feature after installing the fax option kit
Precautions to take when installing accessories
Disconnect the power cord
Never remove the control board cover while the power is being supplied on.
To avoid the possibility of an electrical shock, always disconnect the 
power cord when installing or removing ANY internal or external 
accessories.
Discharge static electricity
The control board and internal accessories (network interface or DIMM) are 
sensitive to static electricity. Befo re installing or removing any internal 
accessories, discharge static electricity from your body by touching 
something metal, such as the metal back plate on any device plugged into a 
grounded power source. If you walk r ound before finishing the installation, 
repeat this procedure to discharge any static electricity again.
Installing a memory module 
Your machine has a dual in-line memory module (DIMM) slot. Use this 
memory module slot to install additional memory.
The order information is pr ovided for optional memory module. (Page 15.1)
1Turn the machine off and unplug all cables from the machine. 2
Op
en the control board cover by grasping it and slide toward you.
3T
ake out a new memory module from the plastic bag.
4Hold
ing the memory module by the edges, align the memory 
module on the slot at about a 30- degree tilt. Make sure that the 
notches of the module and the groov es on the slot fit each other.
5 Pre
ss the memory module into the slot with care until you hear a 
click. 
Note
The notches and grooves illustrated above may not match 
those on an actual DIMM and its slot.
6Repl
ace the control board cover. 
7Recon
nect the power cord and printer cable, and turn the machine 
on.
1control board cover
1
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							16.2   
Activating the added memory in the PS printer 
properties
After installing the memory DIMM, you  need to select it in the printer 
properties of the PostScript prin ter driver in order to use it.
1 Ma
ke sure that the PostScript printer driver is installed on your 
computer. For details about installing the PS printer driver, see 
Software section .
2 Click th
 e Windows Start menu.
3 For Wi
ndows 2000, select  Settings and then  Printers.
For Windows XP/2003, select  Prin
 ters and Faxes.
For Windows 2008/Vista, select  Co
 ntrol Panel > Hardware and 
Sound  > Printers . 
For Windows 7, select Control Pane
 l >  Hardware and Sound  > 
Devices and Printers . 
For Windows Server 2008 R2, select  Cont
 rol Panel > Hardware  > 
Devices and Printers . 
4 Se
lect the  Samsung CLX-8385 Series PS  printer.
Click the right mouse button on the machine icon and select 
Pr
 operties .
For Windows 7 and Windows Server 2008 R2, from context menus, 
se
 lect the  Printer properties .
Note
If Printer properties item has X mark, you can select other 
printer drivers connecte d with selected printer.
5 S
elect  Device Settings .
6 se
lect the Installable Options section and set the necessary options.
7Click  OK.
Replacing the Stapler
When the stapler is completely empty, the message for installing the 
staple cartridge appears on the display screen.
1 Open the finisher
  cover. 
2 Pull the st
 apler unit out. 
3 Lif
t the empty staple cartri dge from the stapler unit.
4 Unp
ack the new staple cartridge. 
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							16.3   
5 Place the staple cartridge back into the stapler unit.
6 S
lide the stapler unit in  until it locks in place.
7 Close the finisher 
 cover.        
Enabling Fax feature after installing the fax 
option kit
After installing the Fax kit, you have to set up the machine in order to use 
this function.
1Pr
ess  Machine Setup  on the control panel.
2 Pr
ess  Admin Setting .
3 Whe
n the login message appears, enter password with number 
keypad and press  OK. (Page  3.5 )
4 Pre
ss the  General tab.
5 Pre
ss the  Country.
Change the country, then some the values for fax and paper size will 
be chang
 ed automatically for your country.
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							17.1   
15 Specifications
This chapter includes:
• General specifications
• Printer specifications
• Copier specifications
• Scanner specifications
• Facsimile specifications (optional)
General specifications
ItemDescription
DADFa CapacityUp to 100  sheets 75 g/m2 (20  lb bond)
DADF document 
size• Width: 
    69 (2.7 inches) to 216 (8.5 inches)  mm 
• Length: 
   145 (5.7 inches) to 356 (14.0 inches)  mm 
Paper input 
capacity•Tray 1 
500  multi-page for plain paper 80 g/m2  
[20 lb(75 g/m2) bond 520 sheets]
• Multi-purpose tray 
100  multi-page for plain paper 80 g/m2  
(20 lb bond)
• Optional tray 2/3
 
500  multi-page for plain paper 80 g/m2  
[20 lb(75 g/m2) bond 520 sheets]
• Optional High capacity tray 
1,950 multi-page for plain paper 80 g/m2  
[20  lb(75 g/m2) bond 2,100 sheets]
For details about paper input capacity, see 
page  4.3
Paper output 
capacity• Face down: 500  sheets 75 g/m2 (20  lb bond) 
• Optional Stacker: 500  sheets 75 g/m2 (20 lb 
bon
d) 
• 2-Bin Finisher: 600 sheets 75 g/m
2 (20  lb bond) 
• 2-Bin Finisher & 4-Bin Mail box: 1000 sheets  75 g/m
2 (20  lb bond) 
Power ratingAC 110 - 127  V or AC 220 - 240  V
See the Rating label on the machine for the 
correct 
 voltage, frequency (hertz) and type of 
current for your machine.
Power 
consumption• Average operation mode: Less than 650  W
• Power save mode: Less than 20  W
• Standby mode: Less than 100  W
• Power off mode: 1 W
Noise levelb• Standby mode: 40 dB(A)
• Printing mode: 54  dB(A)
• Copying mode: 57  dB(A)
Boot-up time• Less than 30 seconds (from sleep mode)
• Less than 70  seconds (from power off)
The boot-up time will be longer, if data volume is 
a
  lot in the HDD
Operating 
environmentTemperature: 10  °C to 32  °C (50° F to 89.6° F)
Humidity: 20% to 80% RH
Display7 inch WVGA (800 x 480) Color-TFT graphic LCD 
with Touch-Screen, 16 bit color (64k Color)
Consumables 
Life
c
• Toner cartridged
Average continuous black cartridge yield: 
20,000 standard pagese 
Average continuous Yellow/Magenta/Cyan 
cartridge
  yield: 15,000 standard pagese
• Imaging unit  
Approx. 30,000 pages
• Waste toner container  Approx. 48,000  images
f
MemoryStandard: 1,280 MB (1,024 MB main memory and 
256 MB fixed IP memory)
Maximum: Expandable to 2,304 MB
Slots: One available DIMM slot for expandable 
memory.
External 
di
 mension   
(W x D x H)
606.8 x 575.0 x 815.5  mm (without optional 
trays), 23.89 x 22.64 x 32.11 inches
Weight  
(including 
consumables)
71.5 Kg  (157.63 lbs)
Package weightPaper: 9.7  Kg ( 21.38 lbs), Plastic: 2.7  Kg (5.95 
lb
s)
Fusing 
temperature175° C (347° F)
a. DADF (Duplex Automatic Document Feeder): The machine with this feature 
scans both sides of a paper.
b. Sound Pressure Level, ISO 7779. Configuration tested: machine basic  inst
 allation, A4 paper, simplex printing.
c. May be affected by operating environmen t, 
 printing interval, media type, and 
media size.
d. It varies depending on the product configuration.
e. Declared yield value in accordance with ISO/IEC 19798.
f. Image counts are based on one color on each page. If you print documents in  full color (Yellow, Magenta, Cyan, Black), the image count will be added by 4 
images.
ItemDescription
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							17.2   
Printer specifications
ItemDescription
Printing methodColor Laser Beam Printing
Printing speed
a 
a. Print speed will be affected by operating system used, computing  performance, application software, co nnect on method, media type, media 
size, and job complexity.
Up to 38  ppm in A4   
(40  ppm in Letter)
Duplex printing speedUp to 33  ppm in A4  
(35  ppm in Letter)
First print out timeBlack & White
• From ready: Less than 14 seconds
• From coldboot: Less than 85 seconds
Color
• From ready: Less than 14 seconds
• From coldboot: Less than 85 seconds
Print resolutionUp to 9,600 x 600 dpi effective output (600 x 
600 x 4 dpi)
Printer languagePCL5ce, PCL6, PostScript  3, PDF Direct 
V1.4
OS compatibility
b
b. Please visit www.samsung.com/printer to download the latest software version.
• Windows 2000/XP/2003/2008/Vista/7/ 2008 R2
• Various Linux OS
• Mac OS X 10.3 ~ 10.6
Interface•  High Speed USB 2.0
•  Ethernet 10/100/1000 Base TX 
Copier specifications
ItemDescription
Copy speed
a
a. SDMC: Copy speed is based on single document multiple copy.
Up to 38 cpm in A4 (40 cpm in Letter)
First copy out 
time• From ready: Less than 13 seconds
• From coldboot: Less than 85 seconds
Copy resolutionDADF
•  Scan: Up to 300 x 300 dpi  
           (text, text/photo, magazine, photo)
•  Print: Up to 600 x 600 dpi  
           (text, text/photo, magazine, photo)
Scanner glass (Platen)
•  Scan: Up to 600 x 600 dpi  
            (text,  text/
 photo, magazine, photo)
•  Print: Up to 600 x 600 dpi (text, text/photo, magazine) 
         Up to 1,200 x 1,200 dpi (photo)
Zoom rate• Scanner glass (Platen): 25 to 400%
• DADF: 25 to 200%
Multiple copies1 to 999 copies
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