Canon printer FAXPHONE L75 User Manual
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Chapter 12 Maintenance12-1 Maintenance Chapter 12 Maintenance This chapter describes the steps you need to follow to keep your machine clean. You will also find instructions for replacing the cartridge. Periodic Cleaning...................................................................................12-2 Cleaning the Machine’s Exterior...........................................................12-2 Cleaning the Machine’s Interior ............................................................12-2 Cleaning the Scanner Components .....................................................12-4 Replacing the cartridge.........................................................................12-6
12-2Maintenance Chapter 12 Periodic Cleaning This section describes the necessary cleaning procedures for your machine. Please note the following before cleaning your machine: •Be sure to disconnect the power cord before cleaning the machine. Since documents in memory are erased when the power is disconnected, print or send any documents stored in memory before disconnecting the power cord (1 p.9-4). •Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. c Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the interior of the machine; these can damage the machine’s components. Cleaning the Machine’s Exterior Follow this procedure to clean the machine’s outer casing: 1Disconnect the power cord from the machine. 2Wipe the machine’s exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution. 3When you are finished, reconnect the power cord. Cleaning the Machine’s Interior To prevent toner powder and paper dust from accumulating inside the machine and affecting print quality, clean the machine’s print area periodically. Follow this procedure to clean inside the machine: 1Disconnect the power cord from the machine. 2Lift the latch and open the front cover. c Do not try to open the front cover without lifting the latch since this may damage your machine.
Chapter 12 Maintenance12-3 Maintenance 3Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light,place it in its protective bag or wrap it in a thick cloth. 4Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior (shaded area in the illustration). c • The fixing assembly becomes extremely hot when the machine is in use. Be very careful not to touch it so as to avoid injury. • Be careful not to touch the black transfer charging roller since this adversely affects print quality. 5When you are finished, reinsert the cartridge. Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine. • Always hold the cartridge by its handle. 6Use both hands to close the front cover. 7Reconnect the power cord. DO NOT TOUCH THE BLACK TRANSFER CHARGING ROLLER DO NOT TOUCH THE FIXING ASSEMBLY HANDLE
12-4Maintenance Chapter 12 Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: 1Disconnect the power cord from the machine. 2Use both hands to gently open the operation panel. •It only opens partially. 3While holding the operation panel open, clean these components: ❚Separation guide and separation roller: Wipe with a clean, soft, dry, lint-free cloth. ❚White sheet and scanning glass: Wipe with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth. n •If the scanner components are dirty, the documents you send or copy will also be dirty. •Be sure to use a soft cloth to avoid scratching the components. •Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. 4Clean the underside of the operation panel (shaded area in the illustration). •Dirt and dust particles that collect on the underside of the operation panel affect the quality of the documents you copy or send. SCANNING GLASS WHITE SHEET SEPARATION GUIDESEPARATION ROLLER
Chapter 12 Maintenance12-5 Maintenance 5Use a clean, soft, dry, lint-free cloth to wipe any paper dust from the areas surrounding the separation roller (shaded area in the illustration). 6When you are finished, close the operation panel by pressing it down from the center. •Be sure to close the operation panel until it locks into place, or the machine will not function properly. 7Reconnect the power cord. SEPARATION ROLLER
12-6Maintenance Chapter 12 Replacing the FX3 cartridge The only component of your machine you will need to replace is the FX3 cartridge. Although Canon manufactures many different cartridges, the FX3 cartridge is the only one designed for use with your machine. To purchase this cartridge, contact the Canon Customer Care Center. When CHANGE CARTRIDGEappears in the LCD, you may need to replace the cartridge. However, it may also indicate that the toner inside the cartridge is simply unevenly distributed. Before replacing the cartridge, follow this procedure to distribute the toner evenly: 1Remove the cartridge from the machine (1 steps 1 to 4, below). 2Gently rock the cartridge from side to side a few times to distribute the toner evenly inside it. •Poor print quality may result if the toner is unequally distributed. 3Reinsert the cartridge into the machine (1 steps 8 and 9, p. 12-8). If after following the procedure above, CHANGE CARTRIDGEremains in the LCD or print quality does not improve, follow this procedure to replace the cartridge: 1Remove any documents and printouts from the machine. 2Make sure the machine is plugged in. 3Lift the latch and open the front cover. c Do not try to open the front cover without lifting the latch since this may damage your machine.
Chapter 12 Maintenance12-7 Maintenance 4Hold the cartridge by its handle and remove it from the machine. • Discard the old cartridge immediately according to the local laws and regulations for disposal of consumables. To recycle your used cartridge, simply follow the instructions included with your new FX3 cartridge. 5Remove the new FX3 cartridge from its protective bag. • Save the protective bag in case you need to repack the cartridge at a later date. 6Gently rock the cartridge from side to side a few times to distribute the toner evenly inside it. • Poor print quality may result if the toner is unequally distributed. 7Place and support the cartridge on a flat, clean surface, then gently pull on the plastic tab to remove the plastic seal. • Use a firm, even pull to avoid breaking the seal. TOP VIEW SIDE VIEW PULL WITHIN THIS RANGE PULL WITHIN THIS RANGE HANDLE
12-8Maintenance Chapter 12 8Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine. •Always hold the cartridge by its handle. 9Use both hands to close the front cover.
Chapter 13 Troubleshooting13-1 Troubleshooting Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in this chapter to try to fix the problem. Clearing Jams.........................................................................................13-2 Jams in the ADF ...................................................................................13-2 Paper Jams...........................................................................................13-3 Jams in the Paper Delivery Slots .....................................................13-3 Jams Inside the Machine..................................................................13-3 LCD Messages........................................................................................13-8 Paper Feeding Problems......................................................................13-13 Printing Problems.................................................................................13-14 Faxing Problems...................................................................................13-15 Sending Problems ..............................................................................13-15 Receiving Problems............................................................................13-16 Copying Problems................................................................................13-18 Telephone Problems.............................................................................13-19 General Problems.................................................................................13-19 If You Cannot Solve a Problem............................................................13-20 If a Power Failure Occurs....................................................................13-21
13-2Troubleshooting Chapter 13 Clearing Jams Jams in the ADF When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT . Follow this procedure to clear the document jam: n You do not need to unplug your machine when clearing document jams. 1Press Stop. 2Use both hands to gently open the operation panel. •It only opens partially. •Do not try to pull the document out without opening the operation panel since you may tear or smudge the document. 3While holding the operation panel open, remove the document. •Pull it gently in either direction. •If a multipage document is loaded, remove the entire document from the ADF. n If the paper does not pull out easily, do not force it. Contact the Canon Customer Care Center. 4When you are finished, close the operation panel by pressing it down from the center. •Be sure to close the operation panel until it locks into place, or the machine will not function properly.