HP Officejet J5780 User Manual

							User Gui
HP Officejet  5700J
UIser Guide
 
						

							
© Copyright 2006 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under
copyright laws.
Adobe® and the Acrobat logo® are
trademarks of Adobe Systems
Incorporated.
Windows®, Windows NT®, Windows
ME®, Windows XP®, and Windows
2000® are U.S. registered trademarks
of Microsoft Corporation.
Intel® and Pentium® are trademarks or
registered trademarks of Intel
Corporation or its subsidiaries in the
United States and other countries.
October 2006
Notice
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
The Hewlett-Packard  Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or us e of this document
and the program material which it
describes.
Note:  Regulatory information can be
found in 
Regulatory notices .
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal representative
first.
•Governmental paper or
documents:
•Passports
•Immigration papers
•Selective service papers
•Identification badges, cards,
or insignias
•Governmental stamps:
•Postage stamps
•Food stamps
•Checks or drafts drawn on
Governmental agencies
•Paper currency, traveler’s checks,
or money orders
•Certificates of deposit
•Copyrighted works
Safety information
WARNING! To prevent fire or
shock hazard, do not expose this
product to rain or any type of
moisture.
Always follow basic safety precautions
when using this product to reduce risk
of injury from fire or electric shock.
WARNING! Potential shock
hazard
1. Read and understand all
instructions in the Setup Guide.
2. Use only a grounded electrical
outlet when connecting the device
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
3. Observe all warnings and
instructions marked on the
product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on
or trip over the power cord, and
where the power cord will not be
damaged.
8. If the product does not operate
normally, see the onscreen
Troubleshooting help.
9. No operator-serviceable parts
inside. Refer servicing to qualified
service personnel.
10. Use in a well-ventilated area.
11. Use only with the power adapter
supplied by HP.
WARNING! This equipment will
be inoperable when main power
fails.
 
						

							Contents
1 HP Officejet J5700 All-in-One series Help..............................................................................7
2 Find more information
Sources of information................................................................................................................9
3 HP All-in-One overview
The HP All-in-One at a glance..................................................................................................11
Control panel features..............................................................................................................12
Text and symbols......................................................................................................................13
Enter text using the keypad on the control panel...............................................................13
Available symbols for dialing fax numbers.........................................................................14
Use the software.......................................................................................................................15
Connection information.............................................................................................................16
Supported connection types...............................................................................................16
Connect using a USB cable................................................................................................16
Use printer sharing.............................................................................................................16
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							4 Finish setting up the HP All-in-One
Set your preferences................................................................................................................19
General preferences...........................................................................................................19
Set your language and country/region..........................................................................19
Set the date and time...................................................................................................20
Set the scroll speed......................................................................................................20
Set the prompt delay time.............................................................................................20
Restore the factory defaults..........................................................................................21
Fax preferences..................................................................................................................21
Set up the HP All-in-One to redial a fax number automatically....................................21
Adjust the volume.........................................................................................................22
Set tone or pulse dialing...............................................................................................22
Set the fax speed..........................................................................................................23
Fax setup..................................................................................................................................23
Set up the HP All-in-One for faxing....................................................................................24
Choose the correct fax setup for your home or office...................................................25
Select your fax setup case...........................................................................................27
Case A: Separate fax line (no voice calls received).....................................................29
Case B: Set up the HP All-in-One with DSL.................................................................29
Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line.............31
Case D: Fax with a distinctive ring service on the same line........................................32
Case E: Shared voice/fax line......................................................................................33
Case F: Shared voice/fax line with voice mail..............................................................34
Case G: Fax line shared with computer dial-up modem (no voice calls
received).......................................................................................................................35
Case H: Shared voice/fax line with computer dial-up modem......................................37
Case I: Shared voice/fax line with answering machine................................................39
Case J: Shared voice/fax line with computer dial-up modem and answering
machine........................................................................................................................40
Case K: Shared voice/fax line with computer dial-up modem and voice mail..............43
Change settings on the HP All-in-One to receive faxes.....................................................45
Choose the recommended answer mode for your setup..............................................45
Set the answer mode....................................................................................................46
Set the number of rings before answering....................................................................46
Change the answer ring pattern for distinctive ringing.................................................47
Test your fax setup.............................................................................................................47
Set the fax header..............................................................................................................48
Set up speed dialing...........................................................................................................48
Set up individual speed dial entries..............................................................................49
Set up group speed dial entries....................................................................................50
Delete speed dial entries..............................................................................................50
Print the speed dial list.................................................................................................51
5 How do I?.................................................................................................................................53
6 Load originals and load paper
Load originals...........................................................................................................................55
Load an original in the automatic document feeder............................................................55
Load an original on the glass..............................................................................................56
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							Select print media.....................................................................................................................57
Tips for selecting and using print media.............................................................................57
Understand specifications for supported media.................................................................58
Understand supported sizes.........................................................................................58
Understand supported media types and weights.........................................................61
Set minimum margins.........................................................................................................62
Papers to avoid...................................................................................................................62
Load paper...............................................................................................................................63
Load full-size paper............................................................................................................63
Load 10 x 15 cm (4 x 6 inch) photo paper..........................................................................66
Load index cards................................................................................................................67
Load envelopes..................................................................................................................68
Avoid paper jams......................................................................................................................68
7 Print from your computer
Print from a software application..............................................................................................71
Change the print settings..........................................................................................................72
Windows users...................................................................................................................72
Stop a print job.........................................................................................................................72
8 Use the copy features
Make a copy.............................................................................................................................73
Set the number of copies..........................................................................................................74
Set the copy paper size............................................................................................................74
Set the copy paper type............................................................................................................74
Change copy speed or quality..................................................................................................75
Change default copy settings...................................................................................................75
Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo.....................................................76
Resize an original to fit onto letter or A4 paper........................................................................77
Resize an original using custom settings.................................................................................77
Copy a legal-size document onto letter paper..........................................................................78
Adjust the lightness and darkness of your copy.......................................................................78
Enhance blurred areas of your copy.........................................................................................79
Enhance light areas of your copy.............................................................................................79
Stop copying.............................................................................................................................80
9 Use the scan features
Scan an image..........................................................................................................................81
Edit a scanned preview image..................................................................................................82
Edit a scanned image...............................................................................................................82
Edit a scanned photo or graphic.........................................................................................82
Edit a scanned document...................................................................................................82 Contents
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							10 Use the fax features
Send a fax................................................................................................................................83
Send a basic fax.................................................................................................................83
Send a fax using speed dials..............................................................................................84
Send a fax manually from a phone.....................................................................................85
Send a fax using monitor dialing........................................................................................86
Send a fax from memory....................................................................................................87
Schedule a fax to send later...............................................................................................88
Send a fax to multiple recipients ........................................................................................89
Send a color original or photo fax.......................................................................................89
Change the fax resolution and Lighter / Darker settings...................................................90
Change the fax resolution.............................................................................................90
Change the Lighter / Darker setting............................................................................91
Set new default settings...............................................................................................92
Send a fax in Error Correction Mode..................................................................................92
Receive a fax............................................................................................................................93
Receive a fax manually......................................................................................................93
Set up backup fax reception...............................................................................................94
Reprint received faxes from memory..................................................................................95
Poll to receive a fax............................................................................................................96
Forward faxes to another number......................................................................................96
Set the paper size for received faxes.................................................................................97
Set automatic reduction for incoming faxes........................................................................97
Block junk fax numbers............................................................................................................98
Set the junk fax mode.........................................................................................................98
Add numbers to the junk fax list.........................................................................................98
Remove numbers from the junk fax list..............................................................................99
Fax over the Internet using IP phone.......................................................................................99
Print reports............................................................................................................................100
Print fax confirmation reports............................................................................................100
Print fax error reports........................................................................................................101
Print the fax log.................................................................................................................101
Print other reports.............................................................................................................102
Stop faxing..............................................................................................................................103
11 Maintain the HP All-in-One
Clean the HP All-in-One.........................................................................................................105
Clean the glass.................................................................................................................105
Clean the lid backing........................................................................................................105
Clean the exterior.............................................................................................................106
Clean the automatic document feeder..............................................................................106
Check the estimated ink levels...............................................................................................109
Print a self-test report.............................................................................................................110
4
 
						

							Work with print cartridges.......................................................................................................111
Handle the print cartridges...............................................................................................111
Replace the print cartridges..............................................................................................112
Use a photo print cartridge...............................................................................................115
Use the print cartridge protector.......................................................................................116
Align the print cartridges...................................................................................................116
Clean the print cartridges.................................................................................................118
Clean the print cartridge contacts.....................................................................................119
Clean the area around the ink nozzles.............................................................................121
12 Troubleshooting
Troubleshooting tips...............................................................................................................123
Communication problems over a USB connection...........................................................125
Information on print cartridges..........................................................................................126
Information on paper........................................................................................................126
Tips for using the automatic document feeder.................................................................127
Clear paper jams..............................................................................................................127
Print cartridge troubleshooting..........................................................................................129
Print quality troubleshooting...................................................................................................129
Print troubleshooting...............................................................................................................148
Fax troubleshooting................................................................................................................170
Copy troubleshooting..............................................................................................................223
Scan troubleshooting..............................................................................................................232
Device update.........................................................................................................................237
Errors......................................................................................................................................238
Device messages.............................................................................................................239
File messages...................................................................................................................243
Supported file types for the HP All-in-One..................................................................244
General user messages...................................................................................................244
Paper messages...............................................................................................................246
Power and connection messages.....................................................................................248
Print cartridge messages..................................................................................................250
13 Order supplies
Order paper or other media....................................................................................................255
Order print cartridges..............................................................................................................255
Order other supplies...............................................................................................................256
14 HP warranty and support
Warranty.................................................................................................................................257
Warranty upgrades...........................................................................................................257
Get support and other information from the Internet..............................................................257
Before you call HP customer support.....................................................................................258
Access your serial number and service ID.............................................................................258
Call in North America during warranty....................................................................................259
Call elsewhere in the world.....................................................................................................259
HP Quick Exchange Service (Japan).....................................................................................260
Prepare the HP All-in-One for shipment.................................................................................261
Remove the print cartridges before shipment...................................................................261
Remove the control panel faceplate.................................................................................262
Pack the HP All-in-One...........................................................................................................263 Contents
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							15 Technical information
System requirements..............................................................................................................265
Paper specifications...............................................................................................................266
Paper tray capacities........................................................................................................266
Paper sizes.......................................................................................................................266
Print margin specifications................................................................................................267
Print specifications..................................................................................................................267
Copy specifications.................................................................................................................268
Fax specifications...................................................................................................................268
Scan specifications.................................................................................................................268
Physical specifications............................................................................................................269
Power specifications...............................................................................................................269
Environmental specifications..................................................................................................269
Memory specifications............................................................................................................269
Environmental product stewardship program.........................................................................269
Protecting the environment...............................................................................................270
Ozone production.............................................................................................................270
Paper use.........................................................................................................................270
Plastics.............................................................................................................................270
Material safety data sheets...............................................................................................270
Hardware recycling program............................................................................................270
HP inkjet supplies recycling program...............................................................................270
Disposal of Waste Equipment by Users in Private Households in the European
Union................................................................................................................................270
Regulatory notices..................................................................................................................271
Regulatory model identification number...........................................................................271
Notice to users of the U.S. telephone network: FCC requirements..................................271
FCC statement..................................................................................................................272
Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of
the Canadian telephone network......................................................................................272
Notice to users in Japan...................................................................................................273
Power cord statement.......................................................................................................273
Notice to users in the European Economic Area..............................................................273
Notice to users of the German telephone network...........................................................274
Geräuschemission............................................................................................................274
Notice to users in Korea...................................................................................................274
Australia Wired Fax Statement.........................................................................................274
Declaration of conformity (European Economic Area)...........................................................274
HP Officejet J5700 All-in-One series declaration of conformity..............................................275
Index............................................................................................................................................277
6
 
						

							1 HP Officejet J5700 All-in-
One series Help
For information about the HP All-in-One, see:
•
Find more information
•
HP All-in-One overview
•
Finish setting up the HP All-in-One
•
How do I?
•
Load originals and load paper
•
Print from your computer
•
Use the fax features
•
Use the copy features
•
Use the scan features
•
Maintain the HP All-in-One
•
Troubleshooting
•
Order supplies
•
HP warranty and support
•
Technical information
HP Officejet J5700 All-in-One series Help 7
 
						

							Chapter 1
8 HP Officejet J5700 All-in-One series Help