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Panasonic Digital Color Imaging System DP-C106 Operating Instructions

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    							Adjusting the Printer Color Problem Solving
    99
    2.  Gray Balance Page
    The gray patch you select is used by the printer to balance all colors.
    1. Press the ITEM/ENTER button. The PRINTING GRAY BALANCE
    PAGE is displayed, and after a moment the page is delivered the
    TopTray.
    a.  Select the color patch that is most like the gray that surrounds the
    color patches.
    b.  Circle your selection.
    2. BEST PATCH (ROW) is displayed on the Printer Control Panel.  Use the
    (        ) ARROW buttons to enter the number of the row that corresponds
    to your circled selection.
    3. Press the ITEM/ENTER button and perform one of the following steps:
    •  If you enter any number other than 0, BEST PATCH (COL)
    appears on the Control Panel.
    a.  Use the (        ) ARROW buttons to select the letter or name of
    the column that corresponds to your circled selection.
    b. Press the ITEM/ENTER button.  PRINTING GRAY BALANCE
    PAGE is displayed, and after a moment the page is delivered
    the Top Tray.
    c.  Select the color patch that is most like the gray, and perform
    steps 2 and 3 again.
    •  If you enter 0, PRINT COLOR TEST YES appears on the Control
    Panel.
    a. Press the ITEM/ENTER button PRINTING NEW COLOR
    TEST PAGE is displayed, and after a moment, the
    Comparison Page is delivered to the Top Tray.
    b.  Go to part 3 Comparison Page. 
    						
    							Problem Solving Adjusting the Printer Color
    100
    3.  Comparison Page
    The Comparison Page allows you to see the changes that you made during
    the VisualCal adjustment.  On the page are four rows of color photographs.
    The first row and the third row show the color setup before you selected
    VisualCal.  Row two and row four show the color setup after the VisualCal
    adjustment was completed.  Now you must decide which setup is preferred.
    Perform one of the following steps:
    • APPLY CHANGES YES is displayed on the Printer Control Panel.  If
    you are satisfied with your adjustments press the ITEM/ENTER button.
    VISUALCAL appears on the Control Panel.
    The system saves your changes and after a moment READY is
    displayed.
    •  If you are not satisfied with your adjustments, press the     ARROW
    button and select one of the following Printer Control Panel displays:
    a. APPLY CHANGES NO to return to the previous settings (before
    starting to perform this adjustment sequence).
    b. APPLY CHANGES DEFAULT COLOR for the system to erase
    your adjustments and returns to the color default settings.
    After selecting the desired setup, press the ITEM/ENTER button.
    VISUALCAL appears on the Control Panel.
    The system saves the selected changes and after a moment READY is
    displayed.
    To adjust the Scanner Color, refer to Auto Color Adjust in the Tools Mode. 
    						
    							Printer Error Messages Problem Solving
    101
    Printer Error Messages
    If the problem still exists after following the instructions in this table, call your
    service support and report the problem.
    Message Possible Cause Action
    010-317 CALL FOR
    SERVICEThere may be an
    electrical problem.Call your service support and report
    the code displayed in the message.
    BLACK TONER
    LOWThe Black Toner
    Cartridge is low.When prompted, replace the Black
    Toner Cartridge.
    CHECK LOADING
    OF [PAPER TRAY]
    IN USEThe input document size
    does not match the size
    of the paper in the
    selected tray.Select Auto Tray.
    Adjust the Paper Tray Width Guide.
    CLEAR JAM IN
    AREA 1There is a paper jam in
    Area 1.Refer to the Area 1 Jam Clearance
    procedure in this chapter.
    CLEAR JAM IN
    AREA 2There is a paper jam in
    Area 2.Refer to the Area 2 Jam Clearance
    procedure in this chapter.
    CLEAR JAM IN
    AREA 3There is a paper jam in
    Area 3.Refer to the Area 3 Jam Clearance
    procedure in this chapter.
    CLEAR JAM IN
    AREA 4There is a paper jam in
    Area 4.Refer to the Area 4 Jam Clearance
    procedure in this chapter.
    CLEAR JAM IN
    AREA 5There is a paper jam in
    Area 5.Refer to the Area 5 Jam Clearance
    procedure in this chapter.
    CLEAR JAM IN
    AREA 6There is a paper jam in
    Area 6.Refer to the Area 6 Jam Clearance
    procedure in this chapter.
    CLEAR JAM IN
    DUPLEX UNIT/KITThere is a paper jam in
    the Duplex Unit/Kit.Refer to the Duplex Unit/Kit Jam
    Clearance procedure in this chapter.
    CLOSE AREA 1 The Area 1 Access
    Cover is open.Close the Area 1 Access Cover.
    CLOSE AREA 2 The Area 2 Access
    Cover is open.Close the Area 2 Access Cover.
    CLOSE AREA 3 The Area 3 Access
    Cover is open.Close the Area 3 Access Cover.
    CLOSE AREA 4 The Area 4 Access
    Cover is open.Close the Area 4 Access Cover. 
    						
    							Problem Solving Printer Error Messages
    102
    Message Possible Cause Action
    CLOSE AREA 5 The Area 5 Access
    Cover is open.Close the Area 5 Access Cover.
    CLOSE DUPLEX
    UNIT/KITThe Duplex Unit/Kit is
    open.Close the Duplex Unit/Kit.
    CLOSE FRONT
    COVERThe Front Cover is open. Close the Front Cover.
    CLOSE PAPER
    TRAY 1Paper Tray 1 is open. Close the Paper Tray 1.
    CLOSE PAPER
    TRAY 2Paper Tray 2 is open. Close the Paper Tray 2.
    CLOSE PAPER
    TRAY 3Paper Tray 3 is open. Close the Paper Tray 3.
    CYAN TONER
    LOWThe Cyan Toner
    Cartridge is low.When prompted, replace the Cyan
    Toner Cartridge.
    EMPTY TOP TRAY The Top Tray is full, or
    contains unusable
    copies.Remove the copies from the Top
    Tray.
    INSTALL BLACK
    TONER
    CARTRIDGEThe Black Toner
    Cartridge is empty.Replace the Black Toner Cartridge.
    INSTALL
    PRINT/COPY
    CARTRIDGEThe Print/Copy Cartridge
    has failed or reached
    end-of-life.Replace the Print/Copy Cartridge.
    INSTALL CYAN
    TONER
    CARTRIDGEThe Cyan Toner
    Cartridge is emptyReplace the Cyan Toner Cartridge.
    INSTALL
    MAGENTA TONER
    DARTRIDGEThe Magenta Toner
    Cartridge is emptyReplace the Magenta Toner
    Cartridge.
    INSTALL WASTE
    CONTAINERThe Toner Waste
    Container is not in the
    Printer, or is not pushed
    in all the way.Ensure that the Toner Waste
    Container is installed and pushed all
    the way into the Printer.
    INSTALL TONER
    WASTE
    CONTAINERThe Toner Waste
    Container is Full.Replace the Toner Waste Container. 
    						
    							Printer Error Messages Problem Solving
    103
    Message Possible Cause Action
    INSTALL YELLOW
    TONER
    CARTRIDGEThe Yellow Toner
    Cartridge is emptyReplace the Yellow Toner Cartridge.
    LOAD [STOCK
    SIZE] IN TRAY 1Paper Tray 1 is low on
    the specified stock.Fill the Paper Tray 1 with the
    appropriate stock.
    LOAD [STOCK
    SIZE] IN TRAY 2Paper Tray 2 is low on
    the specified stock.Fill the Paper Tray 2 with the
    appropriate stock.
    LOAD [STOCK
    SIZE] IN TRAY 3Paper Tray 3 is low on
    the specified stock.Fill the Paper Tray 3 with the
    appropriate stock.
    LOAD [STOCK
    SIZE], [STOCK
    TYPE] IN BYPASS
    TRAYThe Bypass Tray is
    empty.Fill the Bypass Tray with the
    appropriate stock.
    MAGENTA TONER
    LOWThe Magenta Toner
    Cartridge is low.When prompted, replace the
    Magenta Toner Cartridge.
    ORDER
    PRINT/COPY
    CARTRIDGEThe Print/Copy Cartridge
    is approaching end-of-
    life.When prompted, replace the
    Print/Copy Cartridge.
    PRINTER
    WARNING ABORT
    CALIBPaper or Toner is low
    prior to starting Visual
    Cal.
    Printer is warming up.Clear all fault messages and wait for
    READY message prior to starting
    VisualCal.
    RELOAD [STOCK
    SIZE] IN TRAY 2Paper Tray 2 is low on
    the specified stock.Refill the Paper Tray 2 with the
    appropriate stock.
    RELOAD [STOCK
    SIZE] IN TRAY 3Paper Tray 3 is low on
    the specified stock.Refill the Paper Tray 3 with the
    appropriate stock.
    RELOAD [STOCK
    SIZE], [STOCK
    TYPE] IN BYPASS
    TRAYThe Bypass Tray is
    empty.Refill the Bypass Tray with the
    appropriate stock.
    REPLACE
    COPY/PRINT
    CARTRIDGEThe Print/Copy Cartridge
    has failed.Replace Print/Copy Cartridge.
    YELLOW TONER
    LOWThe Yellow Toner
    Cartridge is low.When prompted, replace the Yellow
    Toner Cartridge. 
    						
    							Problem Solving Printer Error Messages
    104 This page is intentionally left blank. 
    						
    							Printer Error Codes Problem Solving
    105
    Printer Error Codes
    An Error Code may indicate that an electrical or mechanical problem exists in
    the Printer.  Typical error codes, six digit numbers with a hyphen in the middle,
    are followed by the words CALL FOR SERVICE.
    If an Error Code should appear on the Printer Control Panel perform the
    following steps:
    1.  Write down the code number.
    2.  Switch Off the Scanner power switch.
    3. Wait 20 seconds.
    4.  Switch On the Scanner power switch.
    •  If the problem is resolved, resume printing.
    •  If the problem is not resolved, call your Authorized Panasonic
    Representative and report the Error Code. 
    						
    							Problem Solving Printer Error Codes
    106
    This page is intentionally left blank. 
    						
    							Scanner Error Codes Problem Solving
    107
    Scanner Error Codes
    An Error Code may indicate that an electrical or mechanical problem exists in
    the Scanner.  Typical error codes, xx digit numbers, are followed by the words
    CALL FOR SERVICE.
    If an error code should appear on the Scanner Control Panel perform the
    following steps:
    1.  Write down the code number.
    2.  Switch Off the Scanner power switch.
    3. Wait 20 seconds.
    4.  Switch On the Scanner power switch.
    •  If the problem is resolved, resume printing or copying.
    •  If the problem is not resolved, call your Authorized Panasonic
    Representative and report the Error Code. 
    						
    							Problem Solving Scanner Error Codes
    108 This page is intentionally left blank. 
    						
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