Panasonic Digital Color Imaging System DP-C106 Operating Instructions

							10 Bin Sorter Error Messages Problem Solving
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10 Bin Sorter Error Messages
Message Cause and Solution
A3-Ov is not available with
Sorter. Select top tray.The paper size selection you made for the job, for
example, 12 x 18 inches, is not valid. Redirect the
job to the printer Top Tray or change the output
paper size so the job may be sent to the 10 Bin
Sorter.
Check printer panel and remove
papersFollow jam clearance procedures for the 10 Bin
Sorter and the DP-C106. For complete jam
clearance procedures for the DP-C106, refer to the
DP-C106 user documentation CD.
Check Sorter position The 10 Bin Sorter is not in place. Move the unit to
the right, adjacent to the DP-C106.
Clear Jam in Sorter There is a paper jam in the 10 Bin Sorter. Follow the
jam clearance procedures to clear the jam in the 10
Bin Sorter. You may also be instructed to clear jams
from other areas of the Copier/Printer.
Close Sorter Cover The 10 Bin Sorter Cover is not in place. Ensure that
the cover is completely closed.
Combination of this paper and
Sort or Stack is not availableThe paper selection (size or type) you made for the
job is not valid. Redirect the job to the Top Tray or
change the paper size or type selection so the job
may be sent to the 10 Bin Sorter.
Empty Sorter bins This message is displayed at the conclusion of every
job sent to the 10 Bin Sorter. It is also displayed
when bin capacity has been reached. Remove the
sheets from the bins and continue copying.
Invalid for High Cap Tray The selections (such as paper size) you made for the
job are not valid for output to the high capacity bin.
Redirect the job to the Top Tray or change the
selections so the job may be sent to the high
capacity bin.
Invalid for Sort The selections (such as paper size) you made for the
job are not valid for sorting. Redirect the job to the
Top Tray or change the selections so the job may be
sent for sorting. 
						

							Problem Solving 10 Bin Sorter Error Messages
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Invalid for Stack The selections (such as paper size) you made for the
job are not valid for stacking. Redirect the job to the
Top Tray or change the selections so the job may be
sent for stacking.
Remove papers from High Cap 500 sheets are in the high capacity bin. Remove the
sheets from the high capacity bin and continue
copying.
Remove papers from Sorter The capacity of the Exit Tray (bin 1) or other bins has
been reached. Remove the sheets from the bins and
continue copying.
Sort and Stack are selected.
Load originals in ADFThe 10 Bin Sorter is ready to receive the job. Load
the originals in the ADF and run the job.
Sorter is available up to 10 sets The desired number of sets exceeds the sorting limit.
Decrease the number to 10 and run the remaining
sets as part of another job.
Sorter malfunction A problem has occurred in the Sorter. Examine the
job specifications and any output. Rerun the job, if
possible. If you are unable to proceed, call for
service.
Stack is available up to 30
copiesThe capacity of the output bins (30 sheets of 20 lb/
64 gsm paper) has been exceeded. Remove the
paper from the bins and continue running the job.
Stack is full. Remove papers Bin capacity has been reached. Remove the sheets
from the bins and continue copying
Stacker is full Bin capacity has been reached in the high capacity
bin. Remove the sheets from the high capacity bin
and continue copying. 
						

							Network Problem Solving Problem Solving
111
Network Problem Solving
Because the DP-C106 server is part of the Printer, most references in this
chapter are simply to the Printer. The word server is used to refer to network
servers.
Problems During Setup from the Control Panel
If you have difficulty printing the test page and no message is displayed,
perform the following steps:
1.  Check the Printer status.
2.  Use the table below to attempt to resolve the problem.
3.  Try printing again.
Symptom Possible Cause Possible Solution
The power switch has
not been switched On.Switch On the Printer
power switch.
The Power Cord is not
securely attached.Ensure that the Power
Cord is securely plugged
into the wall and into the
Printer.
None of the Control
Panel lights are On.
Nothing is displayed on
the Control Panel
screen.
There is no power to the
electrical outlet.Ensure that the outlet is
switched On.
The interface cable is
not connected properly.Ensure that the network
or parallel cable
connector is properly
attached.The PROCESSING
indicator does not light
when a print job is sent
over the network or the
parallel connection, or a
copy job is in progress.Either the print driver is
not installed or the
server has not been
correctly set up.Check the settings on the
Host Server. 
						

							Problem Solving Network Problem Solving
112
Network Protocol Setup Messages
The following table lists the network protocol messages that you may see
during the Network Protocol setup.  It also contains the last Setup screen
shown before the message appeared, a description of the problem, and any
action required.
Message Setup Screen Description and Action
NO APPLETALK
ZONE FOUND.ENABLE APPLETALK
(NETWORK
PROTOCOL SETUP>
APPLETALK SETUP)•  The Ethernet network cable
is not attached to the
connector on the DP-C106 or
the network cable is not
plugged into the Hub or
Network. If your AppleTalk
network has zones, and you
want to specify a zone for the
Printer, you must connect the
network cable to the DP-
C106 before performing
AppleTalk Setup.
•  AppleTalk network does not
have zones. Zones are not
required for printing to the
DP-C106. Press OK to
continue.
YOU MUST FIRST
ENABLE A
NETWORK PORT.PROTOCOL SETUP
OR SERVICE SETUP
(NETWORK SETUP)Enable at least one Network
Port (Ethernet) in Port Setup
before beginning Protocol
Setup or Service Setup.
INVALID FRAME
SIZEFRAME TYPE
SELECTION
(NETWORK
PROTOCOL SETUP>
IPX>SPX SETUP)The network hub is not
connected to a Novell server
when the DP-C106 tries to
bind.
WARNING IPX
NETWORK
NUMBER IS ZERO.FRAME TYPE
SELECTION
(NETWORK
PROTOCOL SETUP>
IPX>SPX SETUP)No other IPX computer can be
found on the network, or the
network hub is not connected
to the network when the DP-
C106 tries to bind. When this
occurs, the network number
defaults to zero. 
						

							Network Problem Solving Problem Solving
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Message Setup Screen Description and Action
NO NDS TREES
FOUND.ENABLE NDS
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
NDS SETUP)No NDS trees were found on
the Novell network. Ensure that
the Frame Types on the Printer
are properly configured.
WARNING!
SELECTING A NEW
NDS TREE
DELETES BINDERY
SETUP.SELECT NDS TREE
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
NDS SETUP)You have previously connected
the DP-C106 to a different NDS
tree. NetWise supports only a
single NDS tree connection. To
avoid a potential conflict with
the existing tree connection, all
Bindery settings will be deleted.
When the message Delete
Bindery setup and continue?
appears:
• Select OK and Yes to delete
the current Bindery settings.
Reenter the settings in
Bindery Setup.
• Press the Menu key or select
OK and No when the
message appears to avoid
deleting the Bindery settings.
Repeat NDS Setup without
changing the NDS Tree, or exit
to Bindery Setup to review the
current Bindery settings.
______ IS EMPTY. NAVIGATING NDS
TREE
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
NDS SETUP)The selected container has no
subcontainers or objects
relevant to the current mode of
navigation.
IF YOU PLAN TO
USE NDS, SET UP
NDS BEFORE
BINDERY.BINDERY SETUP
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)No NDS settings are present.
You are reminded to perform
NDS Setup before Bindery
Setup in case the network
includes both NDS and Bindery
Servers. 
						

							Problem Solving Network Problem Solving
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Message Setup Screen Description and Action
ERROR. CANNOT
OPEN BINDERY
CONNECTION TO
NDS SERVER.SELECT FILE
SERVER FROM LIST
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)Select this server through NDS
Setup or disable NDS and
select it through Bindery.
NO NETWARE FILE
SERVER FOUND.SELECT FILE
SERVER FROM LIST
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)No file server was found when
the DP-C106 queried the
Network to create a list of
supported servers or a list of all
servers.
Check cable connections and
ensure that the NetWare server
is switched On.
FILE SERVER
NAME NOT
FOUND. TRY
AGAIN?ENTER FIRST
LETTERS OF
SERVER NAME
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)No file server with those letters
was found when the DP-C106
queried the Network. Check the
name of the NetWare file
server, check cable
connections, and ensure that
the NetWare server is switched
On.
NO FILE SERVER
IS SELECTED.VIEW SERVER LIST,
EDIT CONNECTION
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)No file server has been added
in Bindery Setup.
ALL
CONNECTIONS
USED. REMOVE
SERVER?ADD FILE SERVER
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)You have added the maximum
8 Bindery Servers. You must
disconnect one of those
servers in order to add a
different server.
NO NETWARE
PRINT SERVER
FOUND.ADD SERVER, ENTER
YOUR LOGIN NAME,
ENTER YOUR FILE
SERVER PASSWORD
(NETWORK SETUP>
SERVICE SETUP>
PSERVER SETUP>
BINDERY SETUP)No print server was found when
the DP-C106 queried the File
Server you selected.
You must configure a Print
Server and a Print Queue for
every NetWare file server that
will handle DP-C106 print jobs. 
						

							Network Problem Solving Problem Solving
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Message Setup Screen Description and Action
NOVELL ERROR
CODE, FOLLOWED
BY A MESSAGE.ANY BINDERY SETUP
SCREENNovell NetWare has reported
an error. The Printer Control
Panel reports the error number
and displays a brief message.
For the most common errors, a
screen is displayed, enabling
you to retry the action that
caused the error. If the action
cannot be completed, you are
prompted to notify the Novell
administrator to troubleshoot
the error on the network.
Consult NetWare Administrator
documentation for further
explanation of Novell error
codes. 
						

							Problem Solving Network Problem Solving
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Novell Problems During Network Setup
In Network Setup, when you are configuring your IPX (Novell) connection, the
DP-C106 queries the network for Novell file servers and trees and temporarily
attaches to them. If a guest login is enabled, it will be used. If not, you will be
prompted to login from the DP-C106 Printer Control Panel.
If the selected NetWare file server or tree does not have a guest account, or if
the guest account has expired or has been disabled by the NetWare
supervisor, you will be prompted to notify the IPX (Novell) administrator. In
that case, you or the supervisor may perform one of the following actions:
•  Enable a guest account on the NetWare server or tree for the purpose of
setup.
•  Login with a different account. At the log in screen, change the default
name (guest) to supervisor or enter another valid login name. When you
are prompted for a password, enter the correct password for the account
you named.
For any Novell error, ensure that:
•  The IPX (Novell) network is connected to the DP-C106. The NetWare
server you are trying to access is running.
•  The Novell network has been configured with at least one print server
and queue for the DP-C106.
•  You have the appropriate permissions and login information, including
user name and password, if necessary.
•  The DP-C106 is configured with the correct frame types for
communication with the desired Novell servers. 
						

							Network Problem Solving Problem Solving
117
Novell Error Messages
Message Cause Suggested Action or Exit
220
Guest account not
available.The guest account,
which you have
selected for initial login,
has expired or has
been disabled by the
NetWare supervisor.•  Enable a guest account on
the NetWare server for the
purpose of setup.
•  Login to a different account.
On the login screen, change
the default name (guest) to
supervisor or enter another
valid login name. When you
are prompted for a password,
enter the correct password
for the account you named.
222
Unable to login to
the server.
Password has
expired for login
name.The server has
connected to a file
server, but is unable to
login to the file server
or print server because
the password has
expired for the login
account name or the
named print server.•  Select a different login
account or print server.
•  The error screen exits to the
File Server Login screen (if
login to the file server failed)
or NetWare Print Server
screen (if login to Print Server
failed). Press the Menu
button to display the PServer
Setup menu.
252
Unable to login to
the server.
Login does not
exist.The server has
connected to a file
server, but is unable to
login to the server
because the selected
login account does not
exist on the file server.Select a different login account.
The error screen exits to the
File Server Login screen.
Pressing the Menu button to
display the PServer Setup
menu.
255
Unable to connect
to file server.
File server is down
or out of
connections.The Novell file server is
down or out of
connections.
This error occurs while
the server is trying to
connect to the
requested file server.Select a different file server or
try to get someone else to log
off. Pressing the Menu button
to display the PServer Setup
menu
nnnIndicates other network
errors.    Notify the Novell Administrator
and report the error number. 
						

							Problem Solving Network Problem Solving
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Message Cause Suggested Action or Exit
Notify IPX (Novell)
AdministratorDP-C106 is already
connected to a file
server. Something
unexpected has
happened and the user
generally cannot
recover without the
intervention of the
system administrator.
Error #197 indicates
that you have
exceeded the number
of login attempts
permitted for this
account on the
NetWare file server.
Error #255 usually
indicates a hard failure.The error screen exits to the
PServer Setup screen.