Panasonic Digital Color Imaging System DP-C106 Operating Instructions

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Problem Solving
The following list shows the types of problems identified in this chapter:
• Jam Clearance
•  Copy/Print Quality Problems
• Power Problems
•  Printer Error Messages
•  Printer Error Codes
•  Scanner Error Messages
Avoiding Paper Jams
The following conditions cause jams in the Printer.
•  The paper guides in the paper tray are not adjusted to the size of the
paper. Refer to the Loading Paper in the Paper Tray procedure in the
Setting Up the DP-C106.
•  The Automatic Document Feeder (ADF) document guides are not
adjusted to the size of the documents. Refer to the Automatic Document
Feeder information in the Setting Up the DP-C106.
•  Transparencies are incorrectly loaded in the Bypass Tray.  Refer to the
Loading Transparencies into the Bypass Tray procedure.
•  Paper not recommended is used. Please use paper weight from 14 to 23
lbs. for Trays and 14 to 48 lbs. for Bypass Tray.
•  Whenever possible, load paper to feed long edge first.
CAUTION
DO NOT open the Duplex Unit/Kit unless directed to do so from the Printer
Control Panel. Opening the Duplex Unit/Kit at any other time could create a
paper jam.
5 
						

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Printer Jam Clearance Areas
DC
BA
Area 1: Bypass Tray and Bypass Transport
Area 2: Paper Feed Area from Paper Tray 1 or the Duplex Unit/Kit, when
installed.
Area 3: Paper Feed Area from the System Console, when installed.
Area 4: Top Left-hand Cover
Area 5: Upper Inverter, if installed. Also provides access to the Fuser area.
Area 6: Lower Inverter, if installed
A: Duplex Unit/Kit, if installed
B: Paper Tray 1
C: Paper Tray 2, in the System Console
D: Paper Tray 3, in the System Console 
						

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ADF Jam Clearance Area
Lift to open the Left-hand ADF. 
						

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							Clearing a Paper Tray Jam Problem Solving
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Clearing a Paper Tray Jam
Perform this procedure when the message CHECK LOADING OF TRAY X (1,
2, or 3) is displayed on the Control Panel.
1.  Slowly open the Paper Tray all the way.  Remove the jammed paper and
any paper that is creased or torn.  Ensure that there are no pieces of
torn paper remaining in the tray.
2.  Remove the paper stack from the tray, and fluff the edges. Replace the
stock.
3.  Ensure that the stack is flush on all four sides.
4.  If this is Paper Tray 1, press down on the paper stack until the metal
plate on the bottom of the tray latches into place.
It is not necessary to perform step 4 on Paper Tray 2 and Paper Tray 3. 
						

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5.  Firmly close the Paper Tray.
6.  Try running the job again.
7.  If the problem still exists, open the tray and turn the stack of paper over.
8.  Firmly close the Paper Tray. 
						

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Clearing a Duplex Unit/Kit Jam
Perform this procedure only when the message CLEAR DUPLEX UNIT/KIT
JAM is displayed on the Control Panel.
CUTION
DO NOT open the Duplex Unit/Kit unless directed to do so from the Printer
Control Panel.  Opening the Duplex Unit/Kit at any other time could create a
paper jam.
1.  Slowly open the Duplex Unit/Kit all the way.
2.  Remove the jammed paper and any paper that is creased or torn.
Ensure that there are no pieces of torn paper remaining in the tray. 
						

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3.  Firmly close the Duplex Unit/Kit. 
						

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Clearing Area 1 Jams
Perform this procedure when the message CLEAR JAM IN AREA 1 is
displayed on the Control Panel.
1.  Remove any jammed or torn paper or other stock from Area 1, Bypass
Tray.  Ensure that there are no pieces of torn stock remaining in the tray.
2.  Remove any stock loaded in the Bypass Tray.
3.  In order to access a jam in the transport, pull the Bypass Tray all the
way out of the Pinter. 
						

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4.  Lift the Transport Cover using the handle as shown.
5.  Remove any jammed or torn paper as shown below.  Ensure that there
are no pieces of torn paper remaining in the transport.
6.  Close the Transport Cover.