Panasonic Dmc Fz300 Owners Manual

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Others
Q&A  Troubleshooting
I cannot display or delete the images uploaded to the WEB service by thi\
s unit.
 • The images uploaded to the WEB service cannot be displayed or deleted by\
 this unit. →Perform the task using a smartphone or a PC.
Y

our “LUMIX CLUB” login ID and password were deleted after sending \
the camera in to be 
repaired.
 • The settings stored in the camera may be deleted depending on the type o\
f repair

.
 →Always make a copy of important settings.
T

ransmission of the image fails midway. There is an image that could not be transmitted.
 • Image cannot be transmitted when the battery indicator is flashing red. • Is the size of the image too large? → Divide the motion picture using [V

ideo Divide] (→247).
 →Reduce the image size at [Size] (→

276), and then send.
 • File format of the picture that can be sent dif

fers depending on the destination. (→274)
 • Capacity or number of images in the WEB service is full. →Login to “LUMIX CLUB”, and check the status of the destination on \
the WEB service link 
settings.
I have forgotten the password for the W

i-Fi.
 →Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→

74) 
However, the information you have set on the [Wi-Fi Setup] will be reset.
I cannot send images to an AV device.
 • Sending may fail depending on the operational status of the 

AV device. Also, sending may take a 
while. 
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Q&A  Troubleshooting
 ■TV, computer, printer
No image appears on TV. Image blurred or not colored.
 • Not connected correctly (→

303).
 • The television has not been switched to auxiliary input.
The display on the TV and on the camera do not match.
 • Aspect ratio may be incorrect or edges may be cut of

f with certain televisions.
Cannot play motion pictures on TV.
 • Card is inserted into 

TV.
 →Connect with 

AV cable (optional) or HDMI micro cable and play on camera  (→303).
Picture is not displayed on full TV screen.
 • Check [

TV Aspect] settings  (→70).
No sound is output from the camera speaker.
 • When the 

AV cable (optional) or HDMI micro cable is connected to the camera, no \
sound is output 
from the camera.
VIERA Link (HDMI) is not working.
 • Is the HDMI micro cable connected correctly?  (→

303)
 →Check that the HDMI micro cable is fully inserted. • Is the camera’

s [VIERA Link] setting set to [ON]? (→72)
 →The input setting may not be able to be changed automatically with certa\
in television HDMI 
sockets. In this case, please change the input setting with your televis\
ion’

s remote control 
(consult your television’s operating instructions for details).
 → Check the VIERA

 Link (HDMI) settings on the device you are connecting to.
 →T

urn the camera off and on again.
 →T

urn the “VIERA Link control (HDMI device control)” setting on your television (V\
IERA) to off and 
then to on again. (Consult your VIERA’s operating instructions for details.)
Cannot communicate with the computer.
 • Not connected correctly  (→

3 11).
 • Check whether computer has recognized camera. →Set [USB Mode] to [PC] (→

70).
 →T

urn the camera off and then on again. 
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Others
Q&A  Troubleshooting
Computer does not recognize card.
 • Disconnect USB connection cable (supplied) and reconnect with card in \
place. • If there are two or more USB terminal on a single PC, try connecting the\
 USB connection cable to another USB terminal.
Computer does not recognize card. (When using an SDXC Memory Card)
 → Check whether your computer is compatible with SDXC Memory Cards. 
http://panasonic.net/avc/sdcard/information/SDXC.html
 →A

 message prompting you to format the card may appear when you connect it\
. Do not format the 
card.
 → If the [Access] indicator on the screen does not go of

f, turn the camera off before disconnecting 
the USB connection cable.
Cannot print when connecting to printer.
 • Printer not compatible with PictBridge. • Set [USB Mode] to [PictBridge(PTP)] (→

70, 314).
The edges of pictures are cut off when printing.
 • Release any trimming or edgeless printing settings on printer before pri\
nting. (Refer to the  instruction manual for the printer

.)
 • The aspect ratio of pictures is dif

ferent from that of paper used for printing.
 →If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly

.
 • The aspect ratio of panorama pictures is dif

ferent from that of regular still pictures, and some 
panorama pictures may not be printed correctly.
 → Use a printer with support for panorama pictures. (Refer to the instruc\
tion manual for the printer

.)
 →W

e recommend adjusting the size of a picture in accordance with print pap\
er using the 
“PHOTOfunSTUDIO” software on the DVD (supplied). 
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Others
Q&A  Troubleshooting
 ■Others
Menu not displayed in desired language.
 • Change [Language] setting (→
72).
The lens makes a clicking noise.
 • When the camera is turned on or of

f, the lens is moved, or an aperture operation is performed, 
such a noise may be heard. This is not a malfunction.
 • When the brightness changes after a zooming operation or moving the came\
ra, the lens may make  a noise while adjusting the aperture. 

This is not a malfunction.
Zooming stops instantaneously.
 • When using the Extended Optical Zoom, the zooming action will stop tempo\
rarily

. This is not a 
malfunction.
Red lamp illuminated when pressing shutter button halfway in dark locati\
ons.
 • [

AF Assist  Lamp] is set to [ON] (→144).
AF Assist Lamp is not illuminated.
 • [

AF Assist  Lamp] is set to [OFF] (→144).
 • Not illuminated in bright locations.
Part of a picture flashes black and white.
 • [Highlight] is set to [ON].  (→

49)
Camera is hot.
 • Camera may become a little warm during use, but this does not af

fect performance or quality.
Clock is incorrect.
 • If you do not use the camera for a long time, the clock may be reset. → Reset the clock (→

35).
When using zoom, picture becomes slightly warped and the edges of the su\
bject become 
colored.
 • Pictures may be slightly warped or colored around the edges, depending o\
n the zoom ratio, but this  is not a fault.
File numbers are not recorded in sequence.
 • If you perform an operation after performing a specific operation, the p\
icture may be saved in a  folder with a dif

ferent folder number than the previous folder number.
File numbers have jumped backwards.
 • If you insert or remove the battery before turning of

f the camera, the folder and file numbers for the 
pictures taken will not be stored in the memory. Therefore, when the camera is turned on again and 
pictures are taken, they may be stored under file numbers which should h\
ave been assigned to 
previous pictures. 
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Others
Usage cautions and notes
When in use
 ●Camera may become warm if used for long periods of time, but this is not\
 a fault. ●Keep this unit as far away as possible from electromagnetic equipment (\
such as 
microwave ovens, TVs, video games etc.).
 • If you use this unit on top of or near a 
TV, the pictures and/or sound on this unit may 
be disrupted by electromagnetic wave radiation.
 • Do not use this unit near cell phones because doing so may result in noi\
se adversely  af

fecting the pictures and/or sound.
 • Recorded data may be damaged, or pictures may be distorted, by strong ma\
gnetic fields created by speakers or large motors.
 • Electromagnetic wave radiation may adversely af

fect this unit, disturbing the pictures 
and/or sound.
 • If this unit is adversely af

fected by electromagnetic equipment and stops functioning 
properly, turn this unit off and remove the battery or disconnect AC adaptor (optional). 
Then reinsert the battery or reconnect AC adaptor and turn this unit on.
Do not use this unit near radio transmitters or high-voltage lines.
 • If you record near radio transmitters or high-voltage lines, the recorde\
d pictures and/ or sound may be adversely af

fected.
 ●Do not extend the supplied cord or cable. ●Do not allow camera to come into contact with pesticides or volatile sub\
stances (can 
cause surface damage or coating to peel).
 ●Never leave the camera and the battery in a car or on a car hood in the \
summer. 
Doing so may cause leakage of the battery electrolyte, overheating, fire\
 or a battery 
explosion due to the high temperature.
Caring for your camera
To clean your camera, remove the battery, the DC coupler (optional) or a card, or 
disconnect the power plug from the outlet, and wipe with a soft, dry clo\
th.
 ●Use a damp cloth to remove stubborn stains, before wiping with a dry clo\
th. ●Do not use benzine, thinners, alcohol, or kitchen detergent, as these ma\
y damage the 
outer casing and finish of the camera.
 ●If using a chemically-treated cloth, read the supplied instructions care\
fully. ●For care of the viewfinder/eye cup • As the eye cup cannot be removed, blow away the dust on the viewfinder s\
urface with a blower (commercially available), gently wipe it with a dry and \
soft cloth, and be 
careful not to remove it.
 • If you wipe the eye cup too hard and it is removed, consult the dealer o\
r Panasonic. 
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Usage cautions and notes
When not using for a while
 ●Turn off the camera before removing battery and card (ensure that battery is r\
emoved 
to prevent damage through over-discharge).
 ●Do not leave in contact with rubber or plastic bags. ●Store together with a drying agent (silica gel) if leaving in drawer, etc. Store batteries in 
cool (15 °C to 25 °C (59 °F to 77 °F)) places with low humidity (40%RH to 60%RH) and 
no major temperature changes.
 ●Charge battery once per year and use completely before storing again. ●Check all the parts before taking pictures when you have not used the ca\
mera for a 
long period of time.
Monitor/viewfinder
 ●Do not press hard on the monitor. This may cause uneven display and damage the 
monitor.
 ●In cold climates or other situations when the camera becomes cold, the m\
onitor or 
the viewfinder may appear slightly darker than normal immediately after \
the camera is 
turned on. Normal brightness will return once the internal components ha\
ve warmed up.
The monitor and viewfinder are made with extremely high precision techno\
logy. 
However there may be some dark or bright spots (red, blue or green) on\
 the screen. 
This is not a malfunction. The monitor and viewfinder screens are controlled with 
extremely high precision, but some pixels may be inactive. The spots will not be 
recorded on pictures on a card.
Lens
 ●Do not press the lens with excessive force. ●When there is dirt (water, oil, and fingerprints, etc.) on the surface of the lens, the 
picture may be affected. Lightly wipe the surface of the lens with a soft, dry cloth befo\
re 
and after taking pictures.
 ●Do not leave the camera with the lens facing the sun as rays of light fr\
om the sun may 
cause it to malfunction. Also, be careful when placing the camera outside or near a 
window.
 ●Retract the lens when carrying the camera. 
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Usage cautions and notes
Battery
The battery is a rechargeable lithium ion battery.
This battery is easily affected by temperature and humidity, and is affected more when the 
temperature is high or low.
 ●The time required for charging varies depending on conditions of battery\
 usage. 
Charging takes longer at high or low temperatures and when the battery h\
as not been 
used in some time.
 ●Battery will be warm during charging and for some time thereafter. ●Battery will run out if not used for long periods of time, even after be\
ing charged. ●Do not leave any metal items (such as clips) near the contact areas of\
 the power plug.  
Otherwise, a fire and/or electric shocks may be caused by short-circuiti\
ng or the 
resulting heat generated.
 ●Frequently charging up battery is not recommended. 
(Frequently charging battery reduces maximum usage time and can cause b\
attery to 
expand.)
 ●If available battery power is significantly reduced, battery is reaching\
 end of lifespan. 
Please purchase a new battery.
 ●When charging: • Wipe dirt from the battery terminal with a dry cloth. • Keep at least 1 m (3.3 feet) away from 
AM radio (may cause radio interference).
 ●Do not use a damaged or dented battery (especially connectors), e.g. b\
y dropping (can 
cause faults).
Charger
 ●Depending on the environment while charging, the charging light may flic\
ker due to 
static electricity or electromagnetic radiation, etc. This has no effect on charging.
 ●Keep at least 1 m (3.3 feet) away from AM radio (may cause radio interference). ●The charger may generate whirring sounds when it is being used. This is not a 
malfunction.
 ●After use, be sure to disconnect the power supply device from the electr\
ical outlet. (A 
very small amount of current is consumed if it is left connected.)
 ●Keep the terminals of the charger and battery clean. When they get dirty\
, clean with a 
dry cloth. 
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Others
Usage cautions and notes
Memory cards
 ●To prevent damage to cards and data • Avoid high temperatures, direct sunlight, electromagnetic waves, and stat\
ic electricity.
 • Do not bend, drop, or expose to strong impacts. • Put the card in the card case or the storage bag after use and when stor\
ing or carrying the card.
 • Do not touch terminals on reverse of card or allow them to become dirty \
or wet. ●Recorded data may be damaged or lost if the camera breaks down due to in\
appropriate 
handling. Panasonic will not be liable for any damage caused due to loss\
 of recorded 
data.
 ●When disposing of/transferring memory cards • If using the “format” or “delete” functions on your camera o\
r computer , this only 
changes the file management information, and does not completely delete \
the data 
from within the memory card. When disposing of or transferring your memo\
ry cards, 
we recommend physically destroying them, or using commercially available\
 computer 
data erasing software to completely delete the data from the card. Data \
within 
memory cards should be managed responsibly.
When using a tripod or unipod
 ●Do not apply excessive force or tighten screws when they are crooked. (\
This may 
damage the camera, screw hole, or label.)
 ●Ensure that the tripod is stable. (Refer to the tripod instructions.) ●You may not be able to remove the card or the battery when using a tripod\
 or unipod. 
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Usage cautions and notes
Personal Information
To protect personal information, we recommend that you set a Wi-Fi passwo\
rd or a Wi-Fi 
function lock. (→299, 300)
If names or birthdays are set in [Profile Setup] or in the [Face Recog.] function, keep in 
mind that the camera and recorded pictures will contain personal informa\
tion.
Be sure to pay special attention to the privacy, likeness rights, etc. of a subject and 
take your own responsibility when you use the [Silent Mode], or use functions such 
as writing the location information and changing the shutter noise, etc.\
 ●Disclaimer • Data containing personal information can be altered or lost due to malfu\
nction, static electricity
, accidents, breakdowns, repairs, or other operations. 
Panasonic will not be liable for any damage that occurs, direct or indir\
ect, as a result 
of the alteration or loss of data containing personal information.
 ●When ordering repairs or transferring/disposing of the camera • After you make a note of the personal information, perform [Reset Wi-Fi Settings]/ [Delete account] to delete data containing personal information such as wireless LAN 
connection settings that you registered or set in this unit.  (→
74, 291)
 • T

o protect your personal information, please reset the settings.  (→74)
 • Remove the memory card from the camera. • When ordering repairs, settings may be returned to the initial purchase \
state. • If the above operations cannot be performed because of a camera malfunct\
ion, 
consult with the dealer or nearest Service Center

.
 ●When transferring or disposing of your memory card, see “When disposi\
ng of/
transferring memory cards” in the previous section. (→358)
 ●Uploading pictures to WEB services • Pictures may contain personal information that can be used to identify t\
he user , such 
as titles, recording dates and times, and location information. Before u\
ploading the 
pictures to WEB services, check the pictures carefully for information t\
hat should not 
be disclosed. 
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Usage cautions and notes
Wi-Fi function
 ■Use the camera as a wireless LAN device
When using equipment or computer systems that require more reliable secu\
rity than 
wireless LAN devices, ensure that the appropriate measures are taken for\
 safety 
designs and defects for the systems used. Panasonic will not take any re\
sponsibility 
for any damage that arises when using the camera for any purpose other t\
han as a 
wireless LAN device.
 ■Use of the Wi-Fi function of this camera is presumed to be in countries where 
this camera is sold
There is the risk that the camera violates the radio wave regulations if\
 used in countries 
other than those where this camera is sold, and Panasonic takes no respo\
nsibility for 
any violations.
 ■There is the risk that data sent and received via radio waves may be int\
ercepted
Please note that there is the risk that data sent and received via radio\
 waves may be 
intercepted by a third party. We strongly recommend that you enable encryption in the 
settings of your wireless access point to ensure information security.
 ■Do not use the camera in areas with magnetic fields, static electricity \
or 
interference
 • Do not use the camera in areas with magnetic fields, static electricity \
or interference, such as near microwave ovens. Radio waves may not reach the camera.
 • Using the camera near devices such as microwave ovens or cordless teleph\
ones that use the 2.4 GHz radio wave band may cause a decrease in performance\
 in both 
devices.
 ■Do not connect to the wireless network you are not authorized to use
When the camera utilizes its Wi-Fi function, wireless networks will be s\
earched 
automatically. When this happens, wireless networks that you are not authorized to us\
e 
(SSID *
) may be displayed, however do not attempt to connect to the network as it may 
be considered as unauthorized access.
*
  SSID refers to the name that is used to identify a network over a wirele\
ss LAN con nection. If the 
SSID matches for both devices, transmission is possible. 
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