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Panasonic Uf 5500 Operating Instructions Manual

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Page 171

Troubleshooting
171
Problem Solving
404/405 During initial handshake, communication error 
occurred.Reload the document and send again. --
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective 
Reception mode.Check the password or the telephone number 
in One-Touch or Abbreviated station.122
124
125
407 No confirmation from the receiving station for the 
previous page sent.Wait a few minutes and send again. --
408/409 Remote side...

Page 172

Troubleshooting
172
Information Codes
NOTE1. After identifying the problem and verifying the recommended action, if the information Codes 
keep reoccurring or if you need help on Information Codes that appear on your machine but 
are not listed above, please contact the Panasonic Technical Support Hotline. 722 Failed to obtain the Network Parameters (Such as: IP 
Address, Subnet Mask, Default Gateway IP Address, 
etc.) from the DHCP server.1. Check the LAN Cable connection.
2. Contact your Network...

Page 173

Troubleshooting
173
Problem Solving
If the recording paper doesnt advance into the machine, or there is no recording paper,  Information Code 
001 will show on the display. If a recording paper jam occurs, Information Code 007 will show on the display.
NOTE1. The Recording Paper Jam message display is reset only by opening and closing the Printer 
Cover.
Clearing a Recording Paper Jam
To Clear the Information Code 001
1(1) Slide out and remove the paper cassette.
(2) If there is no recording paper,...

Page 174

Troubleshooting
174
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
Clearing a Document Jam
1(1) Open the ADF Door.
(2) Remove the jammed document.
2To clear the jam, Info. Code 030 

Page 175

Troubleshooting
175
Problem Solving
To clear the jam, Info. Code 031 

Page 176

Troubleshooting
176
If the receiving party reports that the received documents were black or contained black lines, try making a 
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably 
dirty and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1Open the ADF Cover.
2Wipe the Scanning Area gently with a soft 
cloth gauze moistened with ethyl alcohol.  Be 
sure to use a clean cloth as the scanning area 
can be easily...

Page 177

Troubleshooting
177
Problem Solving
If you do not hear a dial tone through the telephone connected to the machine or if the telephone does not 
ring (No automatic receive).
Checking the Telephone Line
1Unplug the Telephone Line Cable from the 
telephone jack that was supplied by the 
telephone company.
2Plug a different regular telephone into the 
same telephone jack.
3Check for dial tone through the handset.  If 
there is still no dial tone, report the problem to 
your local telephone company.
or
Call...

Page 178

178
Appendix
Specifications
Compatibility ITU-T Group 3
Coding Scheme MH, MR, MMR (Conforms to ITU-T Recommendations)
Modem Type ITU-T T.30, V.34, V.17, V.29, V.27ter, and V.21 
Modem Speed 33600 - 2400 bps
Document Size Max. : 216 x 600 mm (8.5” x 23.6”)
Min. : 148 x 128 mm (5.8” x 5.0”)
ADF Capacity
(Automatic Document Feeder)Built-in, Up to 30 Sheets
Scanning Method Sheet Feeding with CIS type image sensor
Effective Scanning Width Copy : 208 mm (8.2)
Fax : 212 mm (8.3)
Scanner : 216 mm (8.5)
Scanner...

Page 179

Specifications
179Appendix
NOTE1. The left and right print margin is 4 mm (0.16”) when printing a Letter, A4 or Legal size 
document with 600 dpi from a PC. Print Margin (See Note 1)
Recording Paper Capacity Approx. 250 sheets (Using 20 lb (75g/m²) paper)
One-Touch/Abbreviated Dialing 
Memory Capacity200 stations 
(Including 32 One-Touch keys)
Each station can register up to 36 digits for each telephone number (including
pauses and spaces) and up to 15 characters for each station name
Image Memory...

Page 180

180
Recording Paper Specifications
In general, most photocopy papers will also work very well.  There are many name and generic brands of 
paper available.  We recommend that you test various papers until you obtain the desired results.
The following table summarizes the major specifications to consider when selecting white or colored paper.
NOTE1. It is possible that the paper could meet all of the specifications listed above and still not print 
well because of the variations in paper manufacturing....
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