Panasonic Uf 5500 Operating Instructions Manual

							Troubleshooting
171
Problem Solving
404/405 During initial handshake, communication error 
occurred.Reload the document and send again. --
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective 
Reception mode.Check the password or the telephone number 
in One-Touch or Abbreviated station.122
124
125
407 No confirmation from the receiving station for the 
previous page sent.Wait a few minutes and send again. --
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again. --
410 Communication aborted by the transmitting side. Check with the other party. --
411 Polling password does not match. Check the polling password. 78
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 78
415 Polling transmission error. Check the polling password. 78
416/417 Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is incompatible. Check with the other party. --
434 Communication error occurred while receiving. Check with the other party. --
436/456
490Received data has too many errors. Check with the other party. --
494 Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/502
503Communication error occurred using the internal V.34 
Modem.Check with the other party. --
504 Polling is rejected due to no polling data.  Check with the other party. --
505 Polling is rejected due to password error. 1. Check the polling password.
2. Check with the other party.--
540/541 
542/543
544Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.--
550 Telephone line disconnected. Check with the other party. --
554 Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a unit that has no Sub-
address function.Check the remote station. 135
623 No document loaded on the ADF. Reload the document and send again. --
630 Redial was not successful due to a busy line. Reload the document and send again. --
631 During dialing, STOP was pressed. Reload the document and send again. --
634 Redial was not successful due to no response from 
the called station or wrong number dialed.
Note: If busy tone was not detected, the machine will 
only redial once.Check the telephone number and send again. --
638 Power failure occurred during the communication. Check the power cord and plug. 19
Info. 
CodeMeaning Action page
Continued on the next page... 
						

							Troubleshooting
172
Information Codes
NOTE1. After identifying the problem and verifying the recommended action, if the information Codes 
keep reoccurring or if you need help on Information Codes that appear on your machine but 
are not listed above, please contact the Panasonic Technical Support Hotline. 722 Failed to obtain the Network Parameters (Such as: IP 
Address, Subnet Mask, Default Gateway IP Address, 
etc.) from the DHCP server.1. Check the LAN Cable connection.
2. Contact your Network Administrator and 
verify whether the DHCP is available on 
your network. If it is not, change the Fax 
Parameter No. 169 (DHCP CLIENT) to 
“INVALID” and set the other Network 
Parameters manually (See page 138).--
731 The dialer buffer for manual dialing was full (10 
stations) when the PC-FAX Request was received.Request the originator to re-send the PC-FAX 
Request after the reserved communication is 
finished.--
741 Dialing was not successful due to missing of the 
telephone number. Occurs when deleting the 
telephone number of reserved One-Touch/
Abbreviated dialing numbers with program keys.Check the telephone number. --
800/816
825Unit was requested to relay a document or 
Confidential Communication but has no capability.Check with the other party. --
815 Mailbox is full. Install Optional Flash Memory Card. --
870 Memory overflow occurred while storing documents 
into memory for transmission.Transmit documents without storing into 
memory.57
Info. 
CodeMeaning Action page 
						

							Troubleshooting
173
Problem Solving
If the recording paper doesnt advance into the machine, or there is no recording paper,  Information Code 
001 will show on the display. If a recording paper jam occurs, Information Code 007 will show on the display.
NOTE1. The Recording Paper Jam message display is reset only by opening and closing the Printer 
Cover.
Clearing a Recording Paper Jam
To Clear the Information Code 001
1(1) Slide out and remove the paper cassette.
(2) If there is no recording paper, refill the 
paper cassette with recording paper. If 
jammed or wrinkled paper is found, remove 
it, then reload the recording paper into the 
paper cassette.
(3) Reinstall the paper cassette back into the 
machine.
To clear the Information Code 007
2(1) Open the Cover.
(2) Remove the Toner and Drum Cartridge.
(3) Remove the jammed paper.
Note:1 If at all possible, try removing the 
jammed paper from inside of the 
unit first (as shown in the upper 
figure) to prevent toner that has 
not been fused on the paper from 
rubbing off and dirtying the Fuser 
Roller.
2 To remove the jammed paper 
from the Rear Cover as shown in 
the lower figure, remove the 
Recording Paper Tray Assembly 
first and gently pull the jammed 
paper straight out, taking care not 
to tear it.
Rear Cover
Printer Cover 
						

							Troubleshooting
174
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
Clearing a Document Jam
1(1) Open the ADF Door.
(2) Remove the jammed document.
2To clear the jam, Info. Code 030 
						

							Troubleshooting
175
Problem Solving
To clear the jam, Info. Code 031 
						

							Troubleshooting
176
If the receiving party reports that the received documents were black or contained black lines, try making a 
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably 
dirty and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1Open the ADF Cover.
2Wipe the Scanning Area gently with a soft 
cloth gauze moistened with ethyl alcohol.  Be 
sure to use a clean cloth as the scanning area 
can be easily scratched.
ADF Cover
Scanning Area 
						

							Troubleshooting
177
Problem Solving
If you do not hear a dial tone through the telephone connected to the machine or if the telephone does not 
ring (No automatic receive).
Checking the Telephone Line
1Unplug the Telephone Line Cable from the 
telephone jack that was supplied by the 
telephone company.
2Plug a different regular telephone into the 
same telephone jack.
3Check for dial tone through the handset.  If 
there is still no dial tone, report the problem to 
your local telephone company.
or
Call from another telephone to this number.  If 
the telephone does not ring, report the 
problem to your local telephone company. 
						

							178
Appendix
Specifications
Compatibility ITU-T Group 3
Coding Scheme MH, MR, MMR (Conforms to ITU-T Recommendations)
Modem Type ITU-T T.30, V.34, V.17, V.29, V.27ter, and V.21 
Modem Speed 33600 - 2400 bps
Document Size Max. : 216 x 600 mm (8.5” x 23.6”)
Min. : 148 x 128 mm (5.8” x 5.0”)
ADF Capacity
(Automatic Document Feeder)Built-in, Up to 30 Sheets
Scanning Method Sheet Feeding with CIS type image sensor
Effective Scanning Width Copy : 208 mm (8.2)
Fax : 212 mm (8.3)
Scanner : 216 mm (8.5)
Scanner Resolution
1) Copy Horizontal Vertical
Fine 8 pels/mm (203 pels/inch) x 7.7 lines/mm (196 lines/inch)
SuperFine 8 pels/mm (203 pels/inch) x 15.4 lines/mm (391 lines/inch)
2) Fax Horizontal  Vertical
Standard 8 pels/mm (203 pels/inch) x 3.85 lines/mm (98 lines/inch)
Fine 8 pels/mm (203 pels/inch) x 7.7 lines/mm (196 lines/inch)
SuperFine 8 pels/mm (203 pels/inch) x 15.4 lines/mm (391 lines/inch)
3) Scanner Horizontal Vertical
100 dpi x 100 dpi
200 dpi x 200 dpi
300 dpi x 300 dpi
600 dpi x 600 dpi
Recording MethodLaser printer
Recording Paper Plain Paper
Recording Paper Size Letter, A4 or Legal (Optional) : UF-5500
Letter or A4 : UF-4500
Printer Resolution
1) Copy
Fine 203 dpi x 196 dpi
SuperFine 203 dpi x 391 dpi
2) Fax
Standard 203 dpi x 98 dpi
Fine 203 dpi x 196 dpi
SuperFine 203 dpi x 391 dpi
3) Printer (UF-5500) 300 dpi x 300 dpi
600 dpi x 600 dpi
Effective Recording Size Letter 208 x 271 mm (8.2” x 10.7”)
A4 202 x 289 mm (8.0” x 11.4”)
Legal 208 x 348 mm (8.2” x 13.7”) 
						

							Specifications
179Appendix
NOTE1. The left and right print margin is 4 mm (0.16”) when printing a Letter, A4 or Legal size 
document with 600 dpi from a PC. Print Margin (See Note 1)
Recording Paper Capacity Approx. 250 sheets (Using 20 lb (75g/m²) paper)
One-Touch/Abbreviated Dialing 
Memory Capacity200 stations 
(Including 32 One-Touch keys)
Each station can register up to 36 digits for each telephone number (including
pauses and spaces) and up to 15 characters for each station name
Image Memory Capacity 240 pages : UF-4500
480 pages : UF-5500
(Based on ITU-T Image No.1 using Standard Resolution)
Power Supply 120 VAC, 60 Hz, Single Phase
Power Consumption Standby : Approx. 5.5 W
Preheat : Approx. 65 W
Reception : Approx. 500 W
Copy : Approx. 500 W
Maximum : Approx. 950 W
  (When the fuser lamp turns on)
Dimensions 420 x 457 x 297 mm (W x D x H)
(16.5” x 18” x 11.7”)
(excluding Projections and optional Paper Cassette)
Weight Approx. 11.5 kg (Approx. 25.4 lbs)
(excluding consumable supplies and options)
Operating Environment Temperature : 50 to 90.5°F (10 to 32.5°C)
Relative Humidity: 20 to 70%
Options
Legal Cassette Dimensions 356 x 407 x 58 mm (W x D x H)
(14” x 16” x 2.3”) 
(excluding projections)
Legal Cassette Weight Approx. 0.79 kg (Approx. 1.74 lbs)
(excluding papers of cassette)
4 mm
(0.16)
4 mm
(0.16)
4 mm
(0.16) 4 mm
(0.16) 
						

							180
Recording Paper Specifications
In general, most photocopy papers will also work very well.  There are many name and generic brands of 
paper available.  We recommend that you test various papers until you obtain the desired results.
The following table summarizes the major specifications to consider when selecting white or colored paper.
NOTE1. It is possible that the paper could meet all of the specifications listed above and still not print 
well because of the variations in paper manufacturing.  Therefore, we recommend that you test 
the paper thoroughly before purchasing.
Basic Weight
16 to 21 lb (60 to 80 g/m2)
Cut Edge Conditions Cut with sharp blades, no visible frayed edges
Packing Polylaminated moisture-proof ream wrap
Sizes Letter : 216 x 279 mm (8.5” x 11”)
A4 : 210 x 297 mm (8.3” x 11.7”)
Legal : 216 x 356 mm (8.5” x 14”)
Type Cut sheet