Samsung CLX 8380ND User Manual
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© 2008 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notic e. Samsung Electronics is not responsible for any direct or indirect damages, aris ing from or related to use of this user’s guide. • CLX-8380ND is model name of Samsung Electronics Co., Ltd. • Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd. • PCL and PCL 6 are trademarks of Hewlett-Packard company. • Microsoft, Windows, Windows 2000, Windows XP, Windows 2003 and Wi ndows Vista are either registered trademarks are trademarks of Microsoft Corporation. • PostScript 3 is a trademark of Adobe System, Inc. • UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc. • TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc. • All other brand or product names are trademarks of their respective companies or organizations. • This machine can be operated only in the country you have purc hased. (Due to different voltage, frequency, telecommunication configuration and etc) Downloaded From ManualsPrinter.com Manuals
contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRYCUSTOMER CARE CENTER WEB SITE ARGENTINE0800-333-3733 www.samsung.com/ar AUSTRALIA1300 362 603 www.samsung.com/au AUSTRIA0800-SAMSUNG (726- 7864) www.samsung.com/at BELGIUM 02 201 2418 www.samsung.com/be BRAZIL0800-124-421 4004-0000 www.samsung.com/br CANADA 1-800-SAMSUNG (726- 7864) www.samsung.com/ca CHILE 800-SAMSUNG (726-7 864) www.samsung.com/cl CHINA800-810-5858 400-810-5858 010-6475 1880 www.samsung.com/cn COLOMBIA 01-8000112112 www.samsung.com.co COSTA RICA0-800-507-7267 www.samsung.com/ latin CZECH REPUBLIC800-726-786 (800 - SAMSUNG) www.samsung.com/cz Samsung Zrt., česká organizační složka, Oasis Florenc, Sokolovská394/17, 180 00, Praha 8 DENMARK 70 70 19 70 www.samsung.com/dk ECUADOR1-800-10-7267 www.samsung.com/ latin EL SALVADOR800-6225 www.samsung.com/ latin ESTONIA800-7267 www.samsung.ee KAZAKHSTAN8-10-800-500-55-500 www.samsung.com/ kz_ru KYRGYZSTAN00-800-500-55-500 FINLAND030-6227 515 www.samsung.com/fi FRANCE3260 SAMSUNG 08 25 08 65 65 (€ 0,15/min) www.samsung.com/fr GERMANY 01805 - SAMSUNG (726- 7864 € 0,14/min) www.samsung.de GUATEMALA 1-800-299-0013 www.samsung.com/ latin HONDURAS800-7919267 www.samsung.com/ latin HONG KONG3698 4698 www.samsung.com/hk HUNGARY06-80-SAMSUNG (726- 7864) www.samsung.com/hu INDIA 3030 8282 1800 110011 1-800-3000-8282 www.samsung.com/in INDONESIA 0800-112-8888 www.samsung.com/id ITALIA800-SAMSUNG(726-7864 ) www.samsung.com/it JAMAICA1-800-234-7267 www.samsung.com/ latin JAPAN0120-327-527 www.samsung.com/jp LATVIA8000-7267 www.samsung.com/lv LITHUANIA8-800-77777 www.samsung.com/lt LUXEMBURG02 261 03 710 www.samsung.com/lu MALAYSIA1800-88-9999 www.samsung.com/my MEXICO01-800-SAMSUNG (726- 7864) www.samsung.com/mx NETHERLAND S0900 SAMSUNG(726-7864 € 0,10/min) www.samsung.com/nl NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com/nz NICARAGUA 00-1800-5077267 www.samsung.com/ latin NORWAY815-56 480 www.samsung.com/no PANAMA800-7267 www.samsung.com/ latin PHILIPPINES1800-10-SAMSUNG (726- 7864) www.samsung.com/ph POLAND 0 801 801 881 022-607-93-33 www.samsung.com/pl PORTUGAL 80820-SAMSUNG (726- 7864) www.samsung.com/pt PUERTO RICO 1-800-682-3180 www.samsung.com/ latin REP. DOMINICA1-800-751-2676 www.samsung.com/ latin EIRE0818 717 100 www.samsung.com/ie RUSSIA8-800-555-55-55 www.samsung.ru SINGAPORE1800-SAMSUNG (726- 7864) www.samsung.com/sg SLOVAKIA 0800-SAMSUNG (726- 7864) www.samsung.com/sk SOUTH AFRICA 0860 SAMSUNG (724- 7864) www.samsung.com/za COUNTRYCUSTOMER CARE CENTER WEB SITE Downloaded From ManualsPrinter.com Manuals
SPAIN902-1-SAMSU(72678) www.samsung.com/es SWEDEN0771-400 200 www.samsung.com/se SWITZERLAN D0800-SAMSUNG (726- 7864) www.samsung.com/ch TADJIKISTAN 8-10-800-500-55-500 TAIWAN0800-329-999 www.samsung.com/tw THAILAND1800-29-3232 02-689-3232 www.samsung.com/th TRINIDAD & TOBAGO1-800-SAMSUNG (726- 7864) www.samsung.com/ latin TURKEY 444 77 11 www.samsung.com/tr U.A.E800-SAMSUNG (726-7864) 8000-4726 www.samsung.com/ae U.K 0845 SAMSUNG (726- 7864) www.samsung.com/uk U.S.A 1-800-SAMSUNG (726- 7864) www.samsung.com/us UKRAINE 8-800-502-0000 www.samsung.ua UZBEKISTAN8-10-800-500-55-500 www.samsung.com/ kz_ru VENEZUELA0-800-100-5303 www.samsung.com/ latin VIETNAM1 800 588 889 www.samsung.com/vn COUNTRYCUSTOMER CARE CENTER WEB SITE Downloaded From ManualsPrinter.com Manuals
CONTENTS About this user’s guide ................................................................................................................................................. i Finding more information ...................................................................................................... ....................................... i Safety and Regulatory Information ....................... ....................................................................................................... ii 1. Introduction Special features .............................................................................................................. ........................................ 1.1 Machine overview .............................................................................................................. ..................................... 1.3 Front view .................................................................................................................... ....................................... 1.3 Rear view ..................................................................................................................... ....................................... 1.4 Control panel overview ........................................................................................................ .................................... 1.5 Introducing the touch screen and useful buttons ............................................................................... ..................... 1.6 Touch screen .................................................................................................................. .................................... 1.6 Machine Setup button .......................................................................................................... ............................... 1.6 Job Status button ............................................................................................................. ................................... 1.6 Power Saver button ............................................................................................................ ................................ 1.6 Interrupt button .............................................................................................................. ..................................... 1.6 Understanding the Status LED ....... ......................................................................................................................... 1.7 Status ........................................................................................................................ .......................................... 1.7 Menu map ...................................................................................................................... ......................................... 1.7 Main screen ................................................................................................................... ..................................... 1.7 Machine Setup button .......................................................................................................... ............................... 1.8 Job Status button ............................................................................................................. ................................... 1.8 2. Software overview Supplied software ............................................................................................................. ....................................... 2.1 Printer driver features ....................................................................................................... ....................................... 2.2 System requirements ........................................................................................................... ................................... 2.2 3. Getting Started Setting up the hardware .......................................................................................................................................... 3.1 Setting up the network ........................................................................................................ .................................... 3.1 Supported operating systems ......... .................................................................................................................... 3.2 Configuring network protocol via the machine .................................................................................. .................. 3.2 Installing the software .............. ......................................................................................... ...................................... 3.2 Using the SetIP program ....................................................................................................... .................................. 3.4 Altitude adjustment ........................................................................................................... ....................................... 3.5 Machines basic settings ...................................................................................................... ................................... 3.5 Setting the authentication password ........................................................................................... ........................ 3.5 Setting the date and time ..................................................................................................... ............................... 3.5 Changing the display language ...... ....................................................................... ............................................. 3.6 Setting job timeout ........................................................................................................... ................................... 3.6 Using power saving feature .................................................................................................... ............................ 3.6 Setting the default tray and paper ............................................................................................ ........................... 3.6 Changing the default settings .... ......................................................................................................................... 3.6 Changing the font setting ........... .......................................................................................... ............................... 3.7 Understanding the keyboard .......... .......................................................................................... ............................... 3.7 Downloaded From ManualsPrinter.com Manuals
4. Loading originals and print media Loading originals ..................................................................................................................................................... 4.1 On the scanner glass ...... .................................................................................................... ................................ 4.1 In the DADF ................................................................................................................... ..................................... 4.1 Selecting print media ................ ......................................................................................... ...................................... 4.2 Specification on print media ............................. ................................................................................................... 4.3 Media sizes supported in each mode ............................................................................................ ..................... 4.4 Guidelines for selecting and storing print media .... ............................................................................................. 4.4 Changing the size of the paper in the paper tray .... ................................................................. ............................... 4.6 Loading paper ................................................................................................................. ........................................ 4.7 Loading paper in tray 1, optional tray or optional high capacity feeder .............................................................. 4.7 In the multi-purpose tray ............................... ...................................................................................................... 4.8 Setting the paper size and type ... ............................................................................................ ................................ 4.9 5. Copying Understanding the Copy screen ........ ...................................................................................................................... 5.1 Basic tab ..................................................................................................................... ........................................ 5.1 Advanced tab .................................................................................................................. .................................... 5.1 Image tab ..................................................................................................................... ....................................... 5.1 Copying originals ............................................................................................................. ........................................ 5.2 Changing the settings for each copy ....................................................................................................................... 5.2 Changing the size of originals . ............................................................................................................................ 5.2 Reducing or enlarging copies .... ......................................................................................................................... 5.3 Copying on both sides of originals (Duplex) .......... ............................................................................................. 5.3 Deciding the form of copy output (Collated / Staple) .......................................................................................... 5.4 Selecting the type of originals ............................................................................................... .............................. 5.4 Changing the darkness ................. ...................................................................................................................... 5.4 Using special copy features ................................................................................................... ................................. 5.4 ID card copying ............................................................................................................... .................................... 5.4 Copying ID with the manual ID copy option .............. .......................................................................................... 5.5 2-up or 4-up copying (N-up) ................................................................................................... ............................. 5.5 Poster copying ................................................................................................................ .................................... 5.6 Clone copying ................................................................................................................. .................................... 5.6 Book copying .................................................................................................................. .................................... 5.6 Booklet copying ............................................................................................................... ................................... 5.7 Cover copying ................................................................................................................. .................................... 5.7 Transparency copying .......................................................................................................... .............................. 5.7 Erasing edges ................................................................................................................. .................................... 5.7 Erasing background images ..................................................................................................... .......................... 5.8 Shifting margins .............................................................................................................. .................................... 5.8 Gray enhance copying ...... .................................................................................................... .............................. 5.8 6. Faxing (Optional) Preparing to fax .............................................................................................................. ......................................... 6.1 Understanding the Fax screen .......... ...................................................................................................................... 6.1 Basic tab ..................................................................................................................... ........................................ 6.1 Advanced tab .................................................................................................................. .................................... 6.2 Image tab ..................................................................................................................... ....................................... 6.2 Sending a fax ................................................................................................................. ......................................... 6.2 Setting the fax header ........................................................................................................ ................................. 6.2 Sending a fax ................................................................................................................. ..................................... 6.2 Sending a fax manually (On Hook Dial) ................. ............................................................................................. 6.3 Automatic resending ........................................................................................................... ................................ 6.3 Redialing the last number ..................................................................................................... .............................. 6.3 Delaying a fax transmission ................................ ................................................................................................ 6.3 Sending a priority fax .................................... ...................................................................................................... 6.4 Receiving a fax ............................................................................................................... ......................................... 6.4 Downloaded From ManualsPrinter.com Manuals
Changing the receive modes .............................................................................................................................. 6.4 Receiving manually in Telephone mode ................... .......................................................................................... 6.4 Receiving automatically in Answering Machine/Fax mode ................................................................................. 6.4 Receiving faxes manually using an extension telephone ................................................................................... 6.5 Receiving in secure receiving mode ............................................................................................ ....................... 6.5 Printing received faxes on both sides of the paper ............................................................................ ................. 6.5 Receiving faxes in memory ..................................................................................................... ............................ 6.5 Adjusting the document settings ............................................................................................... .............................. 6.5 Duplex ........................................................................................................................ ......................................... 6.5 Resolution .................................................................................................................... ....................................... 6.6 Original Type ................................................................................................................. ..................................... 6.6 Darkness ...................................................................................................................... ....................................... 6.6 Erase Background .............................................................................................................. ................................ 6.6 Color Mode .................................................................................................................... ..................................... 6.6 Setting up a fax phonebook ........... ......................................................................................... ................................ 6.6 Storing individual fax numbers (Speed Dial No.) ............................................................................... ................. 6.7 Storing Group fax numbers (Group No .) .............................................................................. ............................... 6.7 Setting up a fax phonebook using SyncThru Web Service ........................... ..................................... ................. 6.7 Using the polling option ...................................................................................................... ..................................... 6.8 Storing the originals for polling ............................................................................................. .............................. 6.8 Printing (Deleting) the polling document ................ ............................................................................................. 6.8 Polling a remote fax ................ ............................................................................... ............................................. 6.8 Polling from a remote Mailbox ...... ...................................................................................................................... 6.8 Using Mailbox ................................................................................................................. ......................................... 6.9 Creating Mailbox .............................................................................................................. ................................... 6.9 Storing originals in Mailbox ........................... ...................................................................................................... 6.9 Faxing to a remote Mailbox ....... ............................................................................................. .......................... 6.10 Printing a report after sending a fax .................. .................................................................................................... 6.10 Sending a fax in toll save time ............................................................................................... ............................... 6.10 Adding documents to a reserved delay fax job ....... .............................................................................................. 6.11 Forwarding a received fax to other destination ....... .............................................................................................. 6.11 Forwarding a sent fax to other destination by a fax .......................................................................................... 6.11 Forwarding a received fax to other destination by a fa x ................................................................................... 6.11 Forwarding a sent fax to other destination by an email .................................................................................... 6.11 Forwarding a received fax to other destination by an em ail ............................................................................. 6.11 Forwarding a sent fax to other destination by server ........................................................................................ 6.12 Forwarding a received fax to other destination by server ................................................................................ 6.12 Setting up the end fax tone ............................. ...................................................................................................... 6.12 Setting up receiving faxes in color ........................................................................................... ............................. 6.12 7. Scanning Understanding the Scan screen .............................................................................................................................. 7.1 Basic tab ..................................................................................................................... ........................................ 7.1 Advanced tab .................................................................................................................. .................................... 7.2 Image tab ..................................................................................................................... ....................................... 7.2 Output tab .................................................................................................................... ....................................... 7.2 User authentication for network scanning ...................................................................................... ......................... 7.3 Registering local authorized users ............................................................................................ .......................... 7.3 Register authorized network users ............................................................................................. ........................ 7.3 Scanning originals and sending through email (Scan to Email) .............................................................................. 7.4 Sending a scanned image to several destinations as an em ail attachment ....................................................... 7.4 Setting up an e-mail account .............................. ................................................................................................ 7.4 Storing email addresses ....................................................................................................... .............................. 7.5 Entering email addresses by the address book .................................................................................. ................ 7.5 Entering email addresses by the keyboard ............... .......................................................................................... 7.6 Scanning originals and sending via NetScan .................................................................................... ...................... 7.6 Preparation for network scanning .......................... ............................................................................................. 7.6 Scanning and sending via NetScan ... ................................................................................................................. 7.6 Scanning originals and sending via SMB/ FTP (Scan to Server) ............................................................................ 7.7 Downloaded From ManualsPrinter.com Manuals
Preparation for scanning to SMB/FTP ........................... ..................................................................................... 7.7 Scanning and sending to SMB/FTP serv er ........................................................................................ ................. 7.7 Changing the scan feature settings ......................................................................................................................... 7.8 Duplex ........................................................................................................................ ......................................... 7.8 Resolution .................................................................................................................... ....................................... 7.8 Original Size ................................................................................................................. ...................................... 7.8 Original Type ................................................................................................................. ..................................... 7.8 Color Mode .................................................................................................................... ..................................... 7.8 Darkness ...................................................................................................................... ....................................... 7.9 Erase Background .............................................................................................................. ................................ 7.9 Scan to Edge .................................................................................................................. .................................... 7.9 Quality ....................................................................................................................... .......................................... 7.9 Scan Preset ................................................................................................................... ..................................... 7.9 File Format ................................................................................................................... ....................................... 7.9 8. Basic printing Printing a document ........................................................................................................... ..................................... 8.1 Canceling a print job ......................................................................................................... ...................................... 8.1 9. Using USB flash memory About USB memory .............................................................................................................. .................................. 9.1 Understanding the USB screen ......... ...................................................................................................................... 9.1 Plugging in an USB memory device ........................... ............................................................................................. 9.1 Scanning to an USB memory device ...................... ................................................................................................ 9.2 Scanning ...................................................................................................................... ....................................... 9.2 Scan to USB ................................................................................................................... ......................................... 9.2 Basic tab ..................................................................................................................... ........................................ 9.2 Advanced tab .................................................................................................................. .................................... 9.2 Image tab ..................................................................................................................... ....................................... 9.3 Output tab .................................................................................................................... ....................................... 9.3 Changing the scan feature settings ......................................................................................................................... 9.3 Duplex ........................................................................................................................ ......................................... 9.3 Resolution .................................................................................................................... ....................................... 9.3 Original Size ................................................................................................................. ...................................... 9.3 Original Type ................................................................................................................. ..................................... 9.4 Color Mode .................................................................................................................... ..................................... 9.4 Darkness ...................................................................................................................... ....................................... 9.4 Erase Background .............................................................................................................. ................................ 9.4 Scan to Edge .................................................................................................................. .................................... 9.4 Quality ....................................................................................................................... .......................................... 9.4 Scan Preset ................................................................................................................... ..................................... 9.4 File Format ................................................................................................................... ....................................... 9.5 File Policy ................................................................................................................... ........................................ 9.5 Printing from a USB memory device ............................................................................................. .......................... 9.5 To print a document from a USB memory device: ...... ........................................................................................ 9.5 10. Machine status and advanced setup Machine Setup ................................................................................................................. ..................................... 10.1 Machine Status screen ......................................................................................................... ............................ 10.1 Admin Setting screen .......................................................................................................... .............................. 10.1 Browsing the machine’s status ................................................................................................. ............................. 10.2 General settings ........................................... ......................................................................................................... 10.2 Copy Setup .................................................................................................................... ....................................... 10.4 Fax Setup ..................................................................................................................... ......................................... 10.4 Network Setup ................................................................................................................. ...................................... 10.6 Downloaded From ManualsPrinter.com Manuals
Authentication ....................................................................................................................................................... 10.6 Optional Service ........................................... ......................................................................................................... 10.7 Adjusting the color contrast .................................................................................................. ................................. 10.8 Printing a report ............................................................................................................. ........................................ 10.9 11. Maintenance Printing a machine report ..................................................................................................... ................................. 11.1 Monitoring the supplies li fe .................................................................................................. .................................. 11.1 Finding the serial number ................................ ...................................................................................................... 11.1 Sending the imaging unit reorder notification .......... .............................................................................................. 11.1 Sending the toner reorder notification ............... .................................................................................................... 11.2 Checking Stored Documents ..................................................................................................... ........................... 11.2 Cleaning your machine ..................................... .................................................................................................... 11.2 Cleaning the outside .......................................................................................................... ............................... 11.2 Cleaning the inside ........................................................................................................... ................................ 11.2 Cleaning the scan unit ........................................................................................................ .............................. 11.2 Maintaining the toner cartridge .......................... .................................................................................................... 11.3 Toner cartridge storage ....................................................................................................... ............................. 11.3 Expected cartridge life ....................................................................................................... ............................... 11.3 Redistributing toner .......................................................................................................... ..................................... 11.3 Replacing the toner cartridge ...... .......................................................................................................................... 11.4 Replacing the imaging unit .................................................................................................... ................................ 11.5 Replacing the waste toner container ........................................................................................... .......................... 11.7 Maintenance Parts ............................................................................................................. ................................... 11.8 Managing your machine from the website ........................................................................................ .................... 11.9 12. Troubleshooting Tips for avoiding paper jams ................................................................................................................................. 12.1 Clearing document jams ........................................................................................................ ............................... 12.1 Misfeed of exiting paper ............. ......................................................................................... .............................. 12.2 Roller misfeed ................................................................................................................ ................................... 12.2 Clearing paper jams ........................................................................................................... ................................... 12.3 In the tray 1 .................................................................................................................. ..................................... 12.3 In the optional tray .......................................................................................................... .................................. 12.5 In the optional high capacity feede r .................................................................................................................. 12.6 In the multi-purpose tray ............................... .................................................................................................... 12.7 In the paper inside the machine . .............................................................................................. ......................... 12.8 In the fuser area ............................................................................................................. ................................... 12.9 In the duplex unit area ....................................................................................................... ............................... 12.9 In the stacker (finisher) ..................................................................................................... .............................. 12.10 Understanding display messages ....... ................................................................................................................ 12.11 Solving other problems ........................................................................................................ ............................... 12.15 Touch screen problem .......................................................................................................... .......................... 12.15 Paper feeding problems ........................................................................................................ .......................... 12.15 Printing problems ............................................................................................................. ............................... 12.15 Printing quality problems ..................................................................................................... ........................... 12.17 Copying problems .............................................................................................................. ............................. 12.20 Scanning problems ............................................................................................................. ............................ 12.20 Network Scan problems ......................................................................................................... ......................... 12.21 Fax problems (optional) ....................................................................................................... ........................... 12.21 Common Windows problems ................................. ......................................................................................... 12.22 Common PostScript problems ...... .............................................................................................. .................... 12.22 Common Linux problems ......................................................................................................... ....................... 12.23 Common Macintosh problems ............................... ......................................................................................... 12.25 Downloaded From ManualsPrinter.com Manuals
13. Ordering supplies and accessories Supplies ................................................................................................................................................................ 13.1 Accessories ................................................................................................................... ........................................ 13.1 How to purchase ............................................................................................................... .................................... 13.2 14. Installing accessories Precautions to take when installing accessories ................................................................................................... 14.1 Installing a memory module ................................. ................................................................................................. 14.1 Activating the added memory in the PS printer propertie s .................................................. ............................. 14.2 Replacing the Stapler ......................................................................................................... ................................... 14.2 Enabling Fax feature after installing the fax option ki t ........................................................................................... 14.3 15. Specifications General specifications ..................................... ...................................................................................................... 15.1 Printer specifications ........................................................................................................ ..................................... 15.2 Copier specifications ......................................................................................................... .................................... 15.2 Scanner specifications ........................................................................................................ .................................. 15.3 Facsimile specifications (optional ) ........................................................................................... ............................. 15.3 16. Glossary Index Downloaded From ManualsPrinter.com Manuals