Samsung CLX 8380ND User Manual

							
11.4   
6 Hold the toner cartridge and ali gn it with the corresponding slot 
inside the machine. Insert it back  into its slot until it locks in place.
7 Close the front cover, then the side cover. 
8 Make sure that the cover is securely latched and then turn the 
machine on.
Caution
If the cover is not completely closed, the machine will not 
operate.
Replacing the toner cartridge
The machine uses four colors and has a different toner cartridge for each 
one: yellow (Y), magenta  (M), cyan (C), and black (K).
When the toner cartridge is totally empty.
• The status LED and the toner -related message on the display 
indicates which each individual toner cartridge should be replaced.
• The machine stops printing. Incoming faxes are saved in memory. 
At this stage, the toner cartridge needs to be replaced. Check the type of 
the toner cartridge for your machine. (Page 13.1)
1 Turn the machine off, then wait  a few minutes for the machine to 
cool.
2 Open the side cover.
Note
Toner particles can be released inside the machine but it 
does not mean the machine is  damaged. Contact a service 
representative when print quality problems occur.
3  Open the front cover.
4
Pull the corresponding toner cartridge out from the machine. 
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11.5   
5 Remove the new toner cartridge from its bag. 
6 Thoroughly roll the new cartridge five or six times to distribute the 
toner evenly inside the cartridge.
Note
If toner gets on your clothing, wipe it off with a dry cloth and 
wash clothing in cold water. Hot water sets toner into fabric.
7 Hold the new toner cartridge by the handle and slide the new toner 
cartridge in until it locks in place.
8 Close the front cover, then the side cover. 
9 Make sure that the cover is securely latched and then turn the 
machine on.
Caution
If the cover is not completely closed, the machine will not 
operate.
Replacing the imaging unit
Expected cartridge life
The useful life of the imaging unit  is approximately 30,000 pages. The 
screen displays  Replace [xxx] Imaging Unit  when the imaging unit is 
near the end of life. Otherwis e your printer stops printing.
Imaging unit yield may be affected  by the operating environment, 
optional, printing interval, media type and media size.
For ordering information for imaging unit. (Page 13.1)
1 Turn the machine off, then wait a few minutes for the machine to 
cool.
2 Open the side cover.
3  Open the front cover.
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11.6   
4 Pull the waste toner container out of the machine using its handle.
5 Turn the imaging unit locking levers outwards to release and open 
the inner cover.
6 Pull the used imaging unit out of the machine using the handle on its 
bottom.
7 Remove the new imaging unit from its bag. Caution
Don’t use sharp objects, such as a knife or scissors, to 
open the imaging unit package. You could damage the 
surface of the imaging unit.
8 Remove the paper protecting the  surface of the imaging unit.
9 Remove the cap, and carefully pull the seal tapes out of the imaging 
unit. 
10 Thoroughly shake the new imaging unit side to side five or six times.
Note
If toner gets on your clothing, wipe it off with a dry cloth and 
wash clothing in cold water. Hot water sets toner into fabric.
Caution
• Be careful not to scratch t he surface of the imaging unit.
• To prevent damage, do not expose the imaging unit to  light for more than a few minutes. Cover it with a piece of 
paper to protect it if necessary.
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11.7   
11 Labels inside the machine identify each imaging unit’s position. 
Holding the handles on the new imaging unit, push the imaging unit 
until it locks in place.
12 Turn the imaging unit locking levers inwards until it locks in place 
and close the inner cover.
13 Insert the waste toner container into position and then push it to 
make sure that it is firmly seated in place.
14 Close the front cover, then the side cover. 
15 Make sure that the cover is securely latched and then turn the 
machine on.
Caution
If the cover is not completely closed, the machine will not 
operate.
Replacing the waste toner container
The life of the waste toner container  unit is approximately 48,000 images 
printing. When the life span of the  waste toner container has expired, 
Waste tank is full. Replace it  appears on the screen display of the 
control panel, indicating the waste toner container needs to be replaced. 
Otherwise your printer stops printing.
To replace the waste toner container:
1 Turn the machine off, then wait a few minutes for the machine to 
cool.
2 Open the side cover.
3  Open the front cover. 
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11.8   
4 Push the lock lever up and pull the waste toner container out.
Note
When you pull out the waste toner container out of the 
machine, move the container carefully not to drop it from 
your hands.
Make sure that you lay the waste toner container on a flat 
surface so that the  toner does not spill.
5 Remove the container’s cap from the container as shown below, 
and use it to close the waste toner container openings.
Caution
Do not tilt or turn over the container.
6 Take a new waste toner container out of its package.
7 Insert the new container into position and then push it to make sure 
that it is firmly seated in place.
8 Close the front cover, then the side cover. 
9 Make sure that the cover is securely latched and then turn the 
machine on.
Caution
If the cover is not completely closed, the machine will not 
operate.
Maintenance Parts
To avoid print quality and paper feed problems resulting from worn parts 
and to maintain your machine in t op working condition the following items 
will need to be replaced after the s pecified number of pages or when the 
life span of each item has expired. 
We highly recommend that this  maintenance be performed by an 
authorized service provider, dealer  or the retailer where you bought the 
machine. The warranty does not  cover the replacement of the 
maintenance parts after their lifespan.
ItemsPart NameYield (Average)
Transfer belt unit Cartridge-transfer Approx. 
100,000 images
Transfer roller 
(T2) MEA unit-TR(2) Approx. 100,000 
pages
Fuser unit  ELA unit fuser Approx. 100,000  pages
DADF rubber pad  RMO-ADF rubber Approx. 50,000  pages
DADF feed roller MEA-ADF roller Approx. 200,000  pages
Multi-purpose tray 
rubber pad  MEA unit-holder pad Approx. 50,000 
pages
Guide exit duplex MEA unit_exit duplex Approx. 100,000  pages
Paper feed roller MEA unit-roller PU Approx. 100,000  pages
Pickup roller ELA HOU-MP pickup Approx. 100,000  pages
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11.9   
Managing your machine from the website
If you have connected your machine to a network and set up TCP/IP 
network parameters correctly, you can manage the machine via 
Samsung’s  SyncThru Web Service , an embedded web server. Use 
SyncThru Web Service  to:
• View the device information  and check its current status.
• Change TCP/IP parameters and set up other network parameters.
• Change the printer properties.
• Set the machine to send email notifications and update you on the  machine’s status.
• Get support for using the machine.
To access  SyncThru Web Service :
1 Start a web browser, such as Internet Explorer, from Windows.
2 Enter the machine IP address (h ttp://xxx.xxx.xxx.xxx) in the address 
field and press the  Enter key or click 
Go.
Your machine’s embedded website opens.
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12.1   
12 Troubleshooting
This chapter gives helpful information on what to do if you encounter a 
problem.
This chapter includes:
• Tips for avoiding paper jams
• Clearing document jams
• Clearing paper jams
• Understanding display messages
• Solving other problems
Tips for avoiding paper jams
By selecting the correct media types,  most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page 12.3. 
• Follow the procedure on page 4.7.  Ensure that the adjustable guides 
are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the  paper capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten  paper before loading. 
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. (Page
4.9)
• Ensure that the recommended side  of the print media is facing up in 
the tray, or facing down in the multi-purpose tray.
• If paper jams occur frequently when you print on A5/B5-sized paper:  Load the paper into the tray with the long edge facing the front of the 
tray. If load the paper this way, printing both sides of the paper (Duplex) 
is not supported.
Clearing document jams
When an original jams while passing through the DADF, the warming 
message appears on the display screen.
Caution
To avoid tearing the document,  remove the jammed document 
gently and slowly.
Note
To prevent document jams, use the scanner glass for thick, thin, 
or mixed paper-type originals.
1 Remove any remaining pages from the DADF.
2 Open the DADF cover.
3 Gently remove the jammed paper from the DADF.
Note
If you see no paper in this  area, refer to Roller misfeed. 
(Page 12.2)
4 Close the DADF cover. Then reload the pages you removed, if any, 
in the DADF.
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12.2   
Misfeed of exiting paper
1 Remove the remaining documents from the DADF.
2 Open the DADF cover.
3 Open the document input tray upwards and pull the document 
gently out of the DADF.
4 Close the DADF cover and the document input tray. Then place the 
documents back in the DADF.
Roller misfeed
1Open the scanner lid.
2 Grasp the misfed paper, and remove  the paper from the feed area 
by carefully pulling it to the right using both hands.
if you do not see the paper in this area, stop and go to step 3.
3 Open the white document background.
1scanner lid
1
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12.3   
4 Remove the paper from the feed area by carefully pulling.
5 Close the white document background and the scanner lid. Then 
load the removed pages back into the DADF.Clearing paper jams
When a paper jam occurs, the warming message appears on the display 
screen. Refer to the table below to locate and clear the paper jam.
Caution
To avoid tearing the paper, pull the jammed paper out gently 
and slowly. Follow the instructions in the following sections to 
clear the jam. 
In the tray 1
1Open the side cover.
MessageLocation of jamGo to
Paper Jam in tray 1
Paper Jam in tray2
Paper Jam in tray 2(HCF)
Paper Jam in tray3
Paper Jam in MP tray In the paper feed area 
(tray 1, optional tray, 
or multi-purpose tray)
Page
12.3
Page 12.5
Page 12.6
Page 12.7
Paper Jam in exit area In the fuser area Page 12.9
Paper Jam inside of machine In the paper inside the 
machinePage 12.8
Paper Jam at the bottom of 
duplex path
Paper Jam at the top of 
duplex path
Paper Jam inside of duplex 
path In the duplex unit Page 12.9
Paper jam in front of finisher Paper jammed in the 
stacker.Page 12.10
Paper jam inside finisher
Paper jam inside finisher’s 
duplex Paper jammed in the 
stacker.
Page 12.10
Paper jam at exit of finisher Paper jammed in the 
stacker exit part.Page 12.11
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12.4   
2 Open the guide in the direction shown.
3 Carefully remove the misfed pa per in the direction shown.
If the paper does not move when y ou pull, or if you do not see any 
paper in this area, stop and go to step 4.
4
Lift the front part of the tray up sl ightly to release the tray from the 
machine. 
5 Remove the jammed paper by gently pulling it straight out.
Once you remove the jammed paper here, open the side cover and 
then close it to clear the error message on the display.
6 Close the side cover and insert the  paper tray. Lower the rear part of 
the Tray to align the rear edge with the corresponding slot of the 
machine, then insert it completely.
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