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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

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    							Executive Override2-143
    Chapter 2 - Features and Operation
    4. Press the EXECUTIVE OVERRIDE BLOCK flexible button (Button #13). The following 
    message displays:
    5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
    [0] = Disabled
    [1] = Enabled
    6. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … Executive Override Blocking is disabled at all stations.
    Conditions
    » Only one station at a time can be programmed when using a flexible station number.
    » When in Flash 51 programming, if you press HOLD without specifying a flexible number 
    to be programmed, you will get the station that is in port/station 100.
    Executive Override Warning Tone
    Description
    The Executive Override Warning enables Executive stations to override and barge-in on other 
    key sets engaged in conversation on a CO line. Prior to actual cut through of the third party, a 
    warning tone is presented to all parties notifying them of the barge-in. This warning tone, 
    however, is a programmable option on a system-wide basis, that either enables or disables 
    the tone. When the tone is disabled, no audible signal is presented to the parties to signal the 
    barge-in.
    Programming Steps
    1. Press the EXEC OVER WARN TONE flexible button (FLASH 05, Button #4).
    2. Enter a valid number (0 or 1) that corresponds with the following entries:
    [0] = Disabled
    [1] = Enabled
    3. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … Executive Override Warning Tone is enabled.
    EXEC  OVERRIDE  BLOCK 0-1
    DISABLED
    Use of this feature when the Executive Override Warning Tone is disabled may be 
    interpreted as a violation of federal, state, or local laws, and an invasion of privacy. 
    Check applicable laws in your area before intruding on calls using this feature.
    A change in volume may occur on the CO line or intercom call after the barge-in 
    occurs. This feature also affects ACD Supervisor Barge-in warning tone.
    EXECUTIVE  WARNING 0-1
    ENABLED 
    						
    							2-144Executive Override
    Chapter 2 - Features and Operation
    Barge-In Warn Tone
    Description
    When the Barge-in Warn Tone feature is enabled, it produces a tone to notify a station that 
    another station is about to use Executive Override or the Barge-in feature to cut into the 
    existing conversation.
    Programming Steps
    1. Press the BARGE IN WARN TONE flexible button (FLASH 06, Button #1). The following 
    message displays:
    2. Enter a 0 or 1 on the dial pad to enable/disable the conference tone.
    [0] = Disabled
    [1] = Enabled
    3. Press HOLD to save the entry. A confirmation tone sounds.
    Privacy is ensured on all communications in the system. If desired, the user may elect to 
    disable the Barge In feature, thus allowing up to seven other stations to join existing CO 
    Line conversations.
    DEFAULT … Barge-in Warn Tone is enabled.
    BARGE  IN  WARN  TONE 0-1
    ENABLED
    Display stations continue to receive the CONFERENCE display regardless of the 
    warning tone setting.
    Disabling of the Barge In feature may be limited by federal, state, or local law, 
    so check the relevant laws in your area before disabling privacy.
    Table 2-13: CO Line Barge In Flag
    Station Attempting to 
    Access CO LineCO Line in Use by Another Station
    Privacy Enabled Privacy Disabled
    Privacy Enabled Private
    (no cut-through)Private
    (no cut-through)
    Privacy Disabled Private
    (no cut-through)Privacy Release
    (cut-through allowed) 
    						
    							Executive / Secretary Pairs2-145
    Chapter 2 - Features and Operation
    Executive / Secretary Pairs
    Description
    There are four Executive/Secretary pairs available. When an Executive station is busy or in 
    DND, intercom calls and transfers are automatically routed to the designated Secretary.
    The assigned secretary may Camp On to the Executive Station when the station is busy or in 
    Do-Not-Disturb. There can be only one pairing of stations, with no duplicates. You cannot 
    pair Executive 100 to Secretary 101, then pair Secretary 101 to Executive 100. The same 
    Secretary station can be specified for more than one Executive station (101-105 and 102-105). 
    Entering [#] six times removes the assignments. Individual pairs may be changed by pressing 
    the associated flexible button.
    Programming Steps
    1. Press FLASH and dial [13]. The following message displays:
    The first button is lit indicating the first pair may be programmed.
    2. Enter a valid Executive flexible station number, followed by a “1” to add or a “0” to delete.
    3. Press HOLD to save the data. A confirmation tone sounds and the display updates.
    4. Enter a valid Secretary station number, followed by a “1” to add or a “0” to delete.
    5. Press HOLD to save the data. A confirmation tone sounds and the display updates.
    To program a second pair, press the second flexible button in the flexible button field 
    and enter station numbers as in steps 2-5.
    To program a third pair, press the third button in the flexible button field and enter 
    station numbers as in steps 2-5.
    To program a fourth pair, press the fourth button in the flexible button field and enter 
    station numbers as in steps 2-5.
    DEFAULT … No Executive / Secretary pairs are assigned.
    Conditions
    » If you are designated the Executive station and your phone is busy or in DND, all calls are 
    routed to the Secretary station.
    » If you are the designated Secretary station, you can signal the Executive that is busy or in 
    DND by using the Camp On feature.
    EXEC  SECY  PAIRINGS
    ####,  ####              PAIR  1
    EXEC / SECY
    PAIR #1EXEC / SECY
    PAIR #2EXEC / SECY
    PAIR #3EXEC / SECY
    PAIR #4
    1Q2W3E4R 
    						
    							2-146External Day Ring
    Chapter 2 - Features and Operation
    External Day Ring
    Description
    The system can be programmed so CO lines marked for UDA provides ringing out of the 
    external page ports when the system is in the Day Mode.
    Programming Steps
    1. Press the EXT DAY RING flexible button (FLASH 06, Button #5). The following message 
    displays:
    2. Enter a 0 or 1 on the dial pad to enable/disable External Day Ring.
    [0] = Disabled
    [1] = Enabled
    3. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … External Day Ring is disabled.
    External Night Ring
    Description
    The system can be programmed so that CO lines marked for UNA provides ringing out the 
    external page ports when the system is placed into Night mode.
    When External Night Ring is set to yes, it activates External Night Ring which produces a tone 
    that is sent over all external page groups.
    When outside lines are marked UNA, ringing activates a tone over external paging when an 
    incoming call occurs on those lines during night service.
    Programming Steps
    1. Press the EXT NIGHT RING flexible button (FLASH 05, Button #3).
    2. Enter a valid number (0 or 1) that corresponds with the following entries:
    [0] = Disabled
    [1] = Enabled
    3. Press HOLD to save the entry. A confirmation tone sounds.
    DEFAULT … External Night Ring is disabled.
    EXTERNAL  DAY  RING 0-1
    DISABLED
    EXTERNAL  NIGHT  RING 0-1
    DISABLED 
    						
    							Fixed Station/Port Number2-147
    Chapter 2 - Features and Operation
    Fixed Station/Port Number
    Description
    When a station dials the feature code 611 on a display telephone, it will display the Fixed 
    Station/Port Number for that telephone. For example, when using flexible numbering some 
    programming steps require the “FIXED” code. This code allows you to dial 611 and quickly 
    determine the fixed port for that station.
    SINGLE LINE TELEPHONE
    Not applicable
    Flash Rates (Programmable)
    Description
    Fixed and flexible button flash rates can be programmed. Nineteen features/functions can be 
    programmed to use on of 14 different red or 14 different green flash rate options. These are 
    set up in FLASH 07 of admin programming. Refer to section that covers the feature/function 
    for the detailed programming steps.
    All other flash rates in the system are fixed (defaulted).
    When in FLASH 07, the buttons on the digital telephone are mapped as shown in the 
    following illustration.
    STATION PORT:
    XXX
    INC
    CO RINGINC
    ICW RINGCALL FORWARD
    BTNMSG WAIT/VM
    BTN
    1Q2W3E4R
    MSG CBCK
    DSS/BLFDND
    DSS/BLFAUTO CBCK
    DSS/BLFUCD UNAVL
    DSS/BLF
    5T6Y7U8I
    TRANSFER
    CO RINGRECALL
    CO RINGQUEUED
    CO RINGEXCLUSIVE
    HOLD
    9O10 P11 A12 S
    SYSTEM
    HOLDIN USE
    HOLDCAMP ON
    BTNCALLBACK
    BTN
    13 D14 F15 G16 H
    LINE QUEUE
    BTNDND
    BTNICM HOLD
    BTN
    17 J18 K19 L20 ;
    21 Z22 X23 C24 V 
    						
    							2-148Flexible Button Assignment
    Chapter 2 - Features and Operation
    Flexible Button Assignment 
    Description
    If you have buttons on your telephone, you may program them to suit your own needs. This 
    feature also allows programming of flexible buttons from a remote location (off-site). Range 
    programming can also assign these buttons to multiple stations.
    The possible functions you may assign to these buttons include:
    Outside Line -- Automatically accesses assigned line. (User programmable)
    DSS/BLF -- Automatically signal assigned station and provides BLF for off-hook and DND. 
    (User programmable)
    Feature -- Any feature with a dialing code (Personalized Messages, Paging, Account 
    Code, Call Park, Music, etc.) can be assigned to a flexible button. (User programmable)
    Group Access (ACD, UCD, Hunt, Voice Mail group pilot numbers) -- User programmable.
    Speed Dial -- Automatically dials Speed number. (System, Station, Saved Number Redial, 
    Last Number Redial) (User programmable)
    Pooled Group Access -- Some or all outside lines can be grouped; pressing this button 
    accesses the highest numbered unused CO line in that group.(User programmable)
    Loop -- Used to answer a transferred call on a line for which a user does not have a button 
    assigned. (User programmable)
    Unassign (Locked-Out) -- Specific buttons may be designated as unused or locked out. 
    When a button is programmed as unused, the button may not be programmed by the 
    station user using flexible button programming procedures.
    Flexible Port Assignments -- Allows assignment of stations and CO line numbers to any 
    station or CO line port in the system, and complete flexibility within the system 
    numbering plan. A station can be assigned a number between 100-8999.
    Table 2-14: Flash Rates
    Red LED Flash Rates Green LED Flash Rates
    00
    01
    02
    03
    04
    05
    06 
    07
    08
    09
    10
    11 
    12
    13
    14Off
    Steady On
    30 ipm Flash
    60 ipm Flash
    60 ipm Dbl Wink Off
    240 ipm Flash
    240 ipm Flutter 
    480 ipm Flash
    480 ipm Flutter
    15 ipm Flash
    120 ipm Flash
    120 ipm Flutter
    30 ipm Dbl Flash
    480 ipm Dbl Wink
    480 ipm Dbl Flash15
    16
    17
    18
    19
    20 
    21
    22
    23
    24
    25
    26
    27
    28Steady On
    30 ipm Flash
    60 ipm Flash
    60 ipm Dbl Wink Off
    240 ipm Flash
    240 ipm Flutter 
    480 ipm Flash
    480 ipm Flutter
    15 ipm Flash
    120 ipm Flash
    120 ipm Flutter
    30 ipm Dbl Flash
    480 ipm Dbl Wink
    480 ipm Dbl Flash 
    						
    							Flexible Button Assignment2-149
    Chapter 2 - Features and Operation
    A CO line can be assigned a number between 001 and the maximum number of CO lines 
    in the system. Additional stations can be added to the system by reducing the number of 
    CO lines.
    Flexible Button
    Description
    Each Digital Telephone has 8, 12, or 24 flexible buttons that can be programmed. One of the 
    following six operations can be selected in programming for each button.
    To assign a Flexible Button (user programmable):
    Enter [BB], [0], [HOLD]
    When a button is assigned as a flexible button [0], the user can program any features or 
    functions on the buttons to which they have access.
    To assign a CO Line Button:
    Enter [BB], [1], [LLL], [HOLD]
    LLL = CO Line Number
    Buttons assigned as specific CO lines provide 
    direct access and appearance of the CO line at 
    a station. The station receives call status 
    indications such as LED flash rates for 
    incoming ringing when the line is placed on 
    HOLD, etc. CO Line ringing is programmed in 
    CO Line Attribute programming.
    To assign a Loop Button:
    Enter [BB], [2], [HOLD]
    Used for a station without direct CO line 
    appearance to answer the line ringing in or 
    transferred to the station. It is recommended 
    that all stations be given a loop button so they 
    can receive a transferred call on a line for 
    which they have no button access.
    To assign a Pool Group Button:
    Enter [BB], [3], [GG], [HOLD]
    GG = Line Group Number (00-23)
    Some or all outside CO lines may be grouped 
    together and accessed via a POOL button for 
    the purpose of placing an outgoing CO call. 
    Pressing this button accesses the highest 
    numbered unused CO line in that CO line 
    group.
    To assign a Feature Button (admin programmable):
    Enter [BB], [4], [XXX], [HOLD]
    01 1 001 HOLD
    02 1 002
    03 1 003
    Button       CO           CO
    Number    Code       Line
    05           2        HOLD
    Button       Loop
    Number    Code
    21 3 02 HOLD
    Button           Pool         Line
    Number        Code       Group 
    						
    							2-150Flexible Button Assignment
    Chapter 2 - Features and Operation
    This feature enables flexible buttons to be programmed from a remote location (refer to 
    “Default Numbering Plan” on page F-16). Range programming can be used to assign these 
    buttons to multiple stations. When a button is assigned as a feature button [4], the 
    programmer can program any features on the buttons.
    To unassign (lock out) a button:
    Enter [BB], [#], [HOLD]
    If SLT stations must be programmed for off-hook preference, program the desired CO line, 
    or CO line group the SLT must access when going off-hook.
    To assign a CO Line for an SLT (with off-hook preference)
    Enter [01], [1], [LLL], [HOLD]
    LLL = CO Line Number
    To assign a CO Line Group for an SLT (with off-hook preference):
    Enter: [01], [3], [GG], [HOLD]
    GG = Line Group Number (00-23)
    Digital Keysets
    Specific buttons may be assigned as unused or locked out. When a button is programmed as 
    unused, the button may not be programmed by the station user using flexible button 
    programming procedures.
    24-BUTTON DEFAULT
    :
    12-BUTTON DEFAULT
    STA 100STA 101STA 102STA 103
    1Q2W3E4R
    STA 104STA 105STA 106STA 107
    5T6Y7U8I
    STA 108STA 109STA 110STA 111
    9O10 P11 A12 S
    CO 1CO 2CO 3CO 4
    13 D14 F15 G16 H
    CO 5CO 6LOOPPOOL
    17 J18 K19 L20 ;
    CALL BACKPICKUPDNDLINE QUEUE
    21         Z22 X23 C24 V
    STA 100STA 101STA 102STA 103
    1Q2W3E4R
    CO 1CO 2LOOPPOOL
    5T6Y7U8I
    CALL BACKPICKUPDNDLINE QUEUE
    9O10 P11 A12 S 
    						
    							Flexible Button Assignment2-151
    Chapter 2 - Features and Operation
    8-BUTTON DEFAULT
    Use Flash 50 programming when you want to modify a range of stations’ attributes using 
    fixed station numbers.
    Use Flash 51 programming to modify a single station’s attributes using a flexible station 
    number.
    Programming Steps
    1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
    the following messages displays:
    2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station 
    is being programmed, enter that number twice, e.g., [100 100].
    -or-
    Enter a valid flexible number (100-8999) to be programmed.
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
    Flexible button #19 is lit. The display updates to reflect current programming for Page A:
    STA 100STA 101LOOPPOOL
    17 J18 K19 L20 ;
    CALL BACKPICKUPDNDLINE QUEUE
    21    Z22 X23 C24 V
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    STATION ATTRIBUTES
    SELECT A STATION RANGEENTER STATION NUMBER
    If HOLD is pressed without entering a station range, ALL stations are selected.
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    XXX -  XXX  PAGE A
    ENTER  BUTTON  NUMBERSXXX      PAGE A
    ENTER  BUTTON  NUMBER
    XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number 
    						
    							2-152Flexible Button Assignment
    Chapter 2 - Features and Operation
    4. Press button #20. The display updates to reflect current programming for Page B.
    5. Press the BUTTON ASSIGN flexible button (Button #11). The following message displays:
    6. Enter a valid button number [01-24] to program followed by the desired button function:
    [0] = Flexible/user changeable
    [1] = CO line
    [2] = Loop button/all-purpose CO appearance
    [3] = Pool for specific groups
    [4] = Direct feature programmable (for DSS/BLF, use [4] + the flexible station number)
    [#] = Locks button
    Operation
    To program a user-programmable Flexible Button:
    1. Press the SPEED button twice.
    2. Press the assigned button to program (it must be programmed in the database as a multi-
    function button).
    3. Dial the desired feature code. Refer to “Default Numbering Plan” on page F-16.
    To erase a user programmable Flexible Button:
    1. Press the SPEED button twice.
    2. Press the button to erase.
    3. Press the FLASH button. Confirmation tone sounds.
    4. Replace handset or press ON/OFF button.
    Conditions
    » Only one station at a time can be programmed when using a flexible station number.
    » When in Flash 51 programming, if you press HOLD without specifying a flexible number 
    to be programmed, you will get the station that is in port/station 100.
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    XXX -  XXX  PAGE B
    ENTER  BUTTON  NUMBERSXXX      PAGE B
    ENTER  BUTTON  NUMBER
    XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
    FLEX  BUTTON  PROG
    ENTER  BUTTON  DATA 
    						
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