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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

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    							Programming TablesE-65
Appendix E - Customer Database Programming
Overridden by Toll Restriction (COS)
9060 9080
9061 9081
9062 9082
9063 9083
9064 9084
9065 9085
9066 9086
9067 9087
9068 9088
9069 9089
9070 9090
9071 9091
9072 9092
9073 9093
9074 9094
9075 9095
9076 9096
9077 9097
9078 9098
9079 9099
Monitored by Toll Restriction (COS)
9100 9113
9101 9114
9102 9115
9103 9116
9104 9117
9105 9118
9106 9119
9107 9120
9108 9121
9109 9122
9110 9123
9111 9124
9112 9125-9999
Table E-15: System Speed Dial Numbers
Programmed from the first Attendant Station.
BIN # Telephone Number BIN # Telephone Number
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    							E-66Programming Tables
Appendix E - Customer Database Programming
Table E-16: ACD Group Parameters (FLASH 60)
Program 
CodeFlexible 
ButtonFunction Data
FLASH 60ACD* Group 550 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 551 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
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    							Programming TablesE-67
Appendix E - Customer Database Programming
Program 
CodeFlexible 
ButtonFunction Data
FLASH 60ACD* Group 552 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 553 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							E-68Programming Tables
Appendix E - Customer Database Programming
Program 
CodeFlexible 
ButtonFunction Data
FLASH 60ACD* Group 554 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 555 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							Programming TablesE-69
Appendix E - Customer Database Programming
Program 
CodeFlexible 
ButtonFunction Data
FLASH 60ACD* Group 556 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 557 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							E-70Programming Tables
Appendix E - Customer Database Programming
FLASH 60ACD* Group 558 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 559 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							Programming TablesE-71
Appendix E - Customer Database Programming
FLASH 60ACD* Group 560 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 561 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							E-72Programming Tables
Appendix E - Customer Database Programming
FLASH 60ACD* Group 562 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 563 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							Programming TablesE-73
Appendix E - Customer Database Programming
FLASH 60ACD* Group 564 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
ACD* Group 565 Programming
1Group Name
2Alternate Group
3Overflow Station
4Supervisor
5 CIQ Threshold (00-99)
6 Wrap-Up Timer (000-999)
7Primary Agent
8 Secondary Agent
9 Guaranteed RAN
10 Primary RAN
11 Secondary RAN
12 Transferred RAN
13 Over flow Timer (000-600)
14 Call Factor (0-999)
Table E-16: ACD Group Parameters (FLASH 60)
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    							E-74Programming Tables
Appendix E - Customer Database Programming
Table E-16: ACD Group Parameters (FLASH 61 & 62)
Program
CodeFlexible 
ButtonFunction Format Default Customer Data
FLASH 61 1 ACD Ring Timer 000-300 060 
2 ACD Message Interval Timer 000-600 060 
3 ACD Overflow Timer 000-300 060 
5 ACD No-Answer Recall Timer 000-300 000 
6 ACD No-Answer Retry Timer 000-999 300 
7 Guaranteed Message Timer 000-300 05 
FLASH 62ACD RAN Announcement Tables
1 Announcement Table #1 YXXXMMM None
2 Announcement Table #2 YXXXMMM None
3 Announcement Table #3 YXXXMMM None
4 Announcement Table #4 YXXXMMM None
5 Announcement Table #5 YXXXMMM None
6 Announcement Table #6 YXXXMMM None
7 Announcement Table #7 YXXXMMM None
8 Announcement Table #8 YXXXMMM None
*Features available with optional software.
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