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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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![Page 299
Station Message Detail Recording 2-271
Chapter 2 - Features and Operation
The XTS system can provide SMDR output to the optional RS-232C connectors on the MISB.
When SMDR is desired, the following system-wide parameters determine how SMDR
information is reported.
Programming Steps
1. Press FLASH and dial [21]. The following message displays:
2. To program SMDR features, use the flexible button(s) as defined in the following
procedures.
3. The ENABLE/DISABLE, TYPE, and PRINT features toggle on and off...](http://img.usermanuals.tech/thumb/5738/85241/w64_triad-xts-sys-prog-and-operation-ver-1-1_d-298.png "Page 299
Station Message Detail Recording 2-271
Chapter 2 - Features and Operation
The XTS system can provide SMDR output to the optional RS-232C connectors on the MISB.
When SMDR is desired, the following system-wide parameters determine how SMDR
information is reported.
Programming Steps
1. Press FLASH and dial [21]. The following message displays:
2. To program SMDR features, use the flexible button(s) as defined in the following
procedures.
3. The ENABLE/DISABLE, TYPE, and PRINT features toggle on and off...")
![Page 302
2-274St ation Relocation
Chapter 2 - Features and Operation
Station Relocation
Description
The Station Relocation Feature lets a user unplug their station and plug it into another
location. Dialing a code followed by the old station number brings all the station attributes
including extension number, button mapping, speed dial, and class of service to the new
location.
Operation
1. A station can be relocated by unplugging it, then plugging it into a new location.
2. Dial [636] on the dial pad. Then,...](http://img.usermanuals.tech/thumb/5738/85241/w64_triad-xts-sys-prog-and-operation-ver-1-1_d-301.png "Page 302
2-274St ation Relocation
Chapter 2 - Features and Operation
Station Relocation
Description
The Station Relocation Feature lets a user unplug their station and plug it into another
location. Dialing a code followed by the old station number brings all the station attributes
including extension number, button mapping, speed dial, and class of service to the new
location.
Operation
1. A station can be relocated by unplugging it, then plugging it into a new location.
2. Dial [636] on the dial pad. Then,...")
Station Message Detail Recording 2-273 Chapter 2 - Features and Operation SMDR Port Assignments Description PORT #1-- RS-232C port labeled SCMI on the MPB (recommended for maintenance use only) PORT #3 -- Refers to the RS-232C connector on the optional SIU (recommended for ACD, ICLID, and SMDR uses) PORT #4 -- Refers to the RS-232C connector on the optional SIU (recommended for ACD, ICLID, and SMDR uses) PORT #5 -- Refers to the UART on the MPB2 (recommended for ACD, ICLID, and SMDR uses) Programming Steps 1. Press the PORT flexible button (FLASH 21, Button #5) to determine which port to use for SMDR information. 2. Enter a valid number for the SMDR Port number: [1] = Port #1 (MPB On-Board RS-232C) (recommended for maintenance use only) [3] = Port #3 (RS-232C on optional SIU) (recommended for ACD, ICLID, and SMDR uses) [4] = Port #4 (RS-232C on optional SIU) (recommended for ACD, ICLID, and SMDR uses) [5] = Port #5 (UART on MPB2) (recommended for ACD, ICLID, and SMDR uses) The LCD displays the current baud rate based on which Port number is assigned to the SMDR Port number. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Port #1 and the rate is set for 19.2K. SMDR Call Qualification Timer Description The SMDR Call Qualification Timer determines the time needed to determine a valid SMDR call for reporting purposes. The SMDR Call Qualification Timer setting is variable from 00-60 seconds in 1-second increments. Programming Steps 1. Press the SMDR CALL QUAL TIMER flexible button (FLASH 01, Button #16). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 00-60 seconds in 1-second increments. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … SMDR Call Qualification Timer is set to 30 seconds. SMDR CALL QUAL 00-60 30
2-274St ation Relocation Chapter 2 - Features and Operation Station Relocation Description The Station Relocation Feature lets a user unplug their station and plug it into another location. Dialing a code followed by the old station number brings all the station attributes including extension number, button mapping, speed dial, and class of service to the new location. Operation 1. A station can be relocated by unplugging it, then plugging it into a new location. 2. Dial [636] on the dial pad. Then, dial the extension number of the station being relocated. Once this is done, all station attributes are copied to the current station. SINGLE LINE TELEPHONE Not applicable Conditions » The station number that is dialed as the relocated station must be unplugged. » The relocated station is given the station attributes of the station doing the relocating. The two stations trade station numbers and station attributes. » If a keyset is plugged into the relocated position it has all station attributes of the relocating station. This feature is only applicable to keysets. » Digital stations must be relocated to another digital port. If a digital user moves their station number to an analog port, the buttons are initialized and must be reprogrammed. » Station Lock disables this feature. If a station is assigned to a specific port and that station user unplugs their station and plugs it in at another location, the database administration programming is updated to reflect the new port change. Station lock will prevent this feature from working correctly.
System Parameters2-275 Chapter 2 - Features and Operation System Parameters Initialize System Parameters Description System Parameters may be initialized to set all data fields to their original default values. The following data fields are returned to their default values upon initializing the System Parameters. Table 2-23: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 01 SYSTEM TIMERS 1System Hold Recall Timer 60 sec 2 Exclusive Hold Recall Timer 180 sec 3 Attendant Recall Timer 1 min 4Transfer Recall Timer 45 sec 7 Pause Timer 2 sec 8 Call Park Recall Timer 180 sec 9Conference/DISA Timer 10 min 10 Paging Time-out Timer 15 sec 11 CO Ring Detect Timer 3=300 ms 12 SLT DTMF Receiver Timer 020 sec 13 Message Wait Reminder Tone 000=Disabled 14 SLT Hook Switch Timer 10=1 sec 15 SLT Hook Switch Bounce Timer 030=300 ms 16 SMDR Call Qualification Timer 30 sec 17 Automatic Call Back Timer 03 sec 18 Reminder Ring Timer 00 sec 20 Inter-Digit Timeout 5 sec FLASH 02 ADDITIONAL SYSTEM TIMERS 1 Repeat Redial Timer 60 sec 2 Attendant Display Timer 01 sec 3 Call Coverage Ring Timer 05 sec 4 Modem Answer T / O 025 sec 5 Pulse Dial Inter-Digit Timer 300 ms 6 Programmable DTMF Time Operation 1=100ms
2-276System Parameters Chapter 2 - Features and Operation FLASH 05 SYSTEM FEATURES 1 1 Attendant Override Disabled 2 Hold Preference System 3 External Night Ring Disabled 4 Executive Override Warning Tone Enabled 5 Page Warning Tone Enabled 6Background Music Enabled 7 Least Cost Routing (LCR) Disabled 8 Account Codes - Forced Disabled 9 Group Listening Disabled 10 Idle Speaker Mode Disabled 11 Call Cost Display Feature Disabled 12 Music-On-Hold Enabled 13 Call Qualifier Tone Disabled FLASH 06 SYSTEM FEATURES 2 1 Barge-In Warn Tone Enabled 2 CO Ring Tones Enabled 3 Verified Account Codes Disabled 4 Call Forward Display Enabled 5 External Day Ring Disabled 6 Overflow Station Forward Disabled 7 Direct Transfer Mode Enabled 8Station ID Lock Disabled 9 LCR Call Progress Enabled 10 One-Touch Recording Warning Tone Enabled 11 Ringback on Transfer Disabled 12 ACD Agent Recall Disabled 13 911 Feature Disabled 14 Enhanced 911 Disabled 15 VMID Station Numbers STA Numbers = VMIDTable 2-23: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
System Parameters2-277 Chapter 2 - Features and Operation FLASH 07 FLASH RATES 1 Incoming CO Line Ringing Red 480 ipm flutter 2 Incoming Intercom Ringing Red 120 ipm flutter 3 Call Forward Button Red Steady On 4 Message Wait/VM Button Red Steady On 5Message CallBack – DSS/BLF Red 120 ipm flutter 6Do Not Disturb – DSS/BLF Red 60 ipm Dbl Wink 7 Auto CallBack – DSS/BLF Red 120 ipm flash 8 UCD Available/Unavailable – DSS/BLF Red 60 ipm Dbl Wink 9 Transfer CO Ringing Red 120 ipm flash 10 Recall CO Ringing Red 480 ipm flutter 11 Queued CO Ringing Green 480 ipm flutter 12 Exclusive Hold Green 120 ipm flash 13 System Hold Red 60 ipm Dbl Wink 14 In Use Hold (I-Hold) Green 60 ipm flash 15 Camp-On Button Red 120 ipm flash 16 Call Back Button Red 120 ipm flash 17 Line Queue Button Red 480 ipm flutter 18 Do Not Disturb Button Red Steady On 19 Intercom Hold Button Red 15 ipm flash FLASH 09 2-6 MOH Assignments (Channels 4-8) None 7 E911 Power Failure Station None 8 Node/Hub Identification 01 FLASH 10 -- Attendant Station Assignment STA 100 FLASH 11 1 System Time And Date MMM/DD/YY, 12-hour display FLASH 12 -- PBX Dialing Codes None FLASH 13 1-4 Executive/Secretary Pairs None FLASH 14 1-7 Relay Programming None FLASH 15 BAUD RATE ASSIGNMENTS 1 Port #1 (labeled SCMI on MPB) 19.2K Baud 2 Port #2 (Modem - baud auto-negotiated) None 3 Port #3 (RS-232 on optional SIU on MISB) 9600 Baud 4 Port #4 (RS-232 on optional SIU on MISB) 9600 Baud 5 Port #5 UART on MPB 9600 Baud FLASH 16 NETWORKING TABLES 1Trunk Group 00Table 2-23: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
2-278System Parameters Chapter 2 - Features and Operation Programming Steps 1. Press the SYSTEM PARAMETERS flexible button (FLASH 80, Button #1). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. 2 Station Range (FROM) 1000 3 Station Range ( TO) 8999 4IP Address None 5 Ext BLF Cards 1-28 None 6 Check Status 0-1 Disabled FLASH 20 1 DISA Access Code 100 2 Database Admin Password 3226 FLASH 21 1 SMDR Enable/Disable No 2 Long Distance/Local Assignment Long Distance 3 Character Print Assignment 80 5SMDR Port Assignments Port #1 FLASH 22 1 Automatic/Manual Operation Auto = No 2-8 Day of Week Programming M-F 08:00 17:00 Sat-Sun ##:## ##:## FLASH 24 1-9 Card Slots (0-8) Slot 0 17-19 Cabinets (0-2) Cabinet 0 FLASH 47 T-1/ISDN ALARM PROGRAMMING 1 Carrier Alarm Loss Enabled 2Blue Alarm Enabled 3 Yellow Alarm Enabled 4 Red Alarm Enabled 5 Bipolar Alarm Enabled 6Frame Slip Alarm Enabled 7 Data Errors Alarm Enabled 11 Enable/Disable (Carrier Loss Alarm) Enabled 12 Clear Alarm Enabled 13 Minor Alarm 15 min 14 Major Alarm 30 min 15 Time Period 5 min 16 Attendant Display Enabled INITIALIZE SYS PARAM PRESS HOLD Table 2-23: System Parameter Defaults Program CodeFlexible ButtonFeaturesDefault Value (after initialization)
System Parameters2-279 Chapter 2 - Features and Operation Print System Parameters Description The currently stored customer database can be printed or uploaded into a file. This command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. When printing the System Parameters the following data prints: All System Timers All System Wide Options (External Night Ringing, Hold Preference) Attendant Station(s) Programming Other System Assignments (Page/Relay Assign, Exec/Sec, SMDR) Weekly Night Mode Schedule Figure 2-21: System Parameters Printout ----- SYSTEM PARAMETERS ---- --------------------SYSTEM FEATURES ------------- SYS HOLD RECALL EXC HOLD RECALL ATND RECALL TIMER TRANSFER RECALL PRESET FWD TIMER CALL FWD NO ANS PAUSE TIMER CALL PARK TIMER CONFERENCE TIMER PAGING TIMEOUT CO RING DETECT SLT RCVR TIMER M/W TONE TIMER HOOK SWITCH TIME HOOK SWT BOUNCE SMDR CALL QUAL AUTO CALL BACK REMINDER RING RELEASE GUARD INTERDIGIT T/O RPT REDIAL ATTENDANT DISPLAY CALL COVERAGE RING MODEM ANSWER T/O INT DIGIT PULSE DTMF ON/OFF TIME -- SYSTEM FEATURES ATTENDANT OVERRIDE HOLD PREFERENCE EXTERNAL NIGHT RING EXECUTIVE WARNING PAGE WARNING TONE BACKGROUND MUSIC LEAST COST ROUTING FORCED ACCOUNT CODE GROUP LISTENING IDLE SPEAKER MODE CALL COST DISPLAY MUSIC ON HOLD CALL QUALIFIER TONE BARGE IN WARN TONE60 180 1 45 10 15 2 180 10 15 3 20 0 10 10 30 3 0 3 5 60 1 5 25 300 1 -------- DISABLED SYSTEM DISABLED ENABLED ENABLED ENABLED DISABLED DISABLED DISABLED DISABLED DISABLED ENABLED DISABLED ENABLEDCO RING TONES VERIFIED ACCT CODES CALL FWD DISPLAY EXTERNAL DAY RING OVERFLOW STA FWD DIRECT XFER STATION LOCK LCR CALL PROGRESS RECORDING WARN TONE MAINTENANCE RINGBACK ON XFER DID/TIE SIGNALING 911 FEATURE -------------SYSTEM INC CO RING INC ICM RING CALL FORWARD BTN MSG WAIT VM BTN MSG CBCK DSS/BLF DND DSS/BLF AUTO CBCK DSS/BLF UCD UNAVL DSS/BLF TRANSFER CO RING RECALL CO RING EXCLUSIVE HOLD QUEUED CO RING SYSTEM HOLD IN USE HOLD CAMP ON BTN CALL BACK BTN LINE QUEUE BTN DND BTN ICM HOLD BTN LEADING DIGIT 1 LEADING DIGIT 2 LEADING DIGIT 3 LEADING DIGIT 4 LEADING DIGIT 5 LEADING DIGIT 6 LEADING DIGIT 7 LEADING DIGIT OPTION CENTREX DIGITS VM ID DIGITSENABLED DISABLED ENABLED DISABLED DISABLED ENABLED DISABLED ENABLED ENABLED DISABLED DISABLED DISABLED DISABLED LED RED RED RED RED RED RED RED RED RED RED GREEN GREEN RED GREEN RED RED RED RED RED LEADING NONE NONE NONE NONE NONE NONE DISABLED 4 3FLASH RATES ------- 480 IPM FLUTTER 120 IPM FLUTTER STEADY ON STEADY ON 120 IPM FLUTTER 60 IPM DBL WINK OFF 120 IPM FLASH 60 IPM DBL WINK OFF 120 IPM FLASH 480 IPM FLUTTER 120 IPM FLASH 480 IPM FLUTTER 60 IPM DBL WINK OFF 60 IPM FLASH 120 IPM FLASH 120 IPM FLASH 480 IPM FLUTTER STEADY ON 15 IPM FLASH DIGIT
2-280System Parameters Chapter 2 - Features and Operation MUSIC CHANNEL[3..8] CABINET SLOT TYPE CO - ## #### ## ## ## ------- ---- ---- 0 0 DT24 ATTENDANT STATIONS 0 1 DTIB 100 ## ## ## ## ## ## 0 2 DTIB 0 3 NONE DATE & TIME FORMAT 0 4 SLIB MM/DD/YY, 12 HOURS 0 5 NONE 0 6 LCOB PBX DIALING CODES 0 7 PRIB ## ## ## ## ## 0 8 LCOB 0 9 MPB EXECUTIVE/SECRETARY PAIRINGS 1 0-9 NONE 1 = ### ### 2 0-5 NONE 2 = ### ### 3 0-5 NONE 3 = ### ### 4 = ### ### ---------------------------- ON BOARD RELAY ASSIGNMENTS NONE NONE NONE NONE NONE NONE ALARM DESC. ALARM PERIOD THRESHOLD ATTENDANT MINOR MAJOR I/O BAUD RATE CARRIER LOSS Y 5 15 30 Y ------------------ BLUE ALARM Y 5 15 30 Y Port 1 = 19.2K YELLOW ALARM Y 5 15 30 Y Port 2 = 19.2K RED ALARM Y 5 15 30 Y Port 3 = 19.2K BIPOLAR VAR. Y 5 15 30 Y Port 4 = 19.2K SLIP ALARM Y 5 15 30 Y DATA ERRORS Y 5 15 30 Y AUTO NIGHT MODE N WEEKLY NIGHT MODE SCHEDULE -------------------------- END START DAY TIME TIME M 0 0800 1700 T 1 0800 1700 W 2 0800 1700 T 3 0800 1700 F 4 0800 1700 S 5 #### #### S 6 #### #### DIAL PULSE - 60/40 10 PPS Figure 12-20: System Parameters Printout
System Reset2-281 Chapter 2 - Features and Operation Programming Steps 1. Press the SYSTEM PARAMETERS flexible button (FLASH 85, Button #1). The following message displays: 2. To print the System Parameters database, press the HOLD button. The following message displays: When the system finishes sending the information to the printer, a confirmation tone sounds. System Reset Description The System Reset feature provides a hard system reset from the keyset instead of the KSU. This is useful in cases where miscellaneous data errors have occurred and the system needs to be reset without initializing the entire database. Programming Steps If the System must be reset but not initialized: 1. Press the RESET flexible button (FLASH 80, Button #20). The following message displays: 2. To reset the system without initializing the database, press the HOLD button. No confirmation tone sounds and the system resets. PRINT SYS PARAM PRESS HOLD PRINT SYS PARAM RESET SYSTEM PRESS HOLD
2-282T- 1 Tr u n k i n g Chapter 2 - Features and Operation T- 1 Tr u n k i n g Description The T-1 trunk card can be used to connect 24 lines (24 channels per T-1 circuit) from a CO to the system. These lines can be any mix of inbound WATS, outbound WATS, standard DDD lines, DID lines, or TIE lines. The system also supports Fractional T-1 Service. T- 1 S i g n a l i n g Ty p e Description The T-1 trunk card provides the XTS Digital Systems with the ability to connect to digital T-1 trunk circuits. The T-1 trunk card supports either the standard D4 framing format with Alternate Mark Inversion (AMI) or Extended Superframe (ESF-B8ZS) format coding. The system can support TIE, loop start, ground start, and DID signaling per channel. The T-1 trunk card fits into one card slot. The T-1 signaling protocols provided are: Loop Start, Ground Start, TIE. The XTS Digital Systems use the TIE signaling simulation from the Central Office to add the additional protocol of Direct Inward Dial (DID). T-1 trunking provides services called Automatic Number Identification (ANI) and Dialed Number Identification Service (DNIS). The T-1 feature supports both of these services. The XTS Digital Systems support ANI, DNIS, or an ANI and DNIS combination on a per channel (line) basis. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible Button #19 (Page A) is lit. 4. Press the PAGE B flexible button (Button #20). The following message displays: XXX-XXX = CO Line Range CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE B ENTER BUTTON NUMBER