Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							1
Introduction
This manual provides the information necessary to operate and maintain the XTS
System. The described features are based on the current software release. If any of
these features do not work on your system, call your sales representative regarding
upgrade of your system. 
						

							1-2General Description
Chapter 1 - Introduction
General Description
Allows Flexibility and Software Control
The XTS Digital Key Telephone System is a fully digital hybrid Key Telephone System, 
designed to meet the telecommunication needs of medium or large sized business offices.
The system has been designed to allow a high level of software control over the systems 
hardware. The software incorporates a vast array of features and capabilities including PC 
Database Administration, Least Cost Routing, ACD, etc.
The XTS achieves a high level of flexibility by:

Employing a Universal Card Slot architecture with the 1st, the 2nd and 3rd cabinet to 
house plug-in Printed Circuit Boards, and

Providing support for different types of instrumentation.
Incorporates Command Processing & Voice Switching
The XTS System incorporates state of the art digital technology for command processing and 
voice switching, using a Pulse Code Modulation/Time Division Multiplexing (PCM/TDM, A 
law or U law) distributed switching matrix. 
Supports Multiple Devices
The XTS system supports a combination of Digital Keysets, various kinds of ISDN terminals, 
and wireless terminals as well as analog single line devices. With the keysets, commonly used 
features are activated by direct button selection. Additionally, many functions may be 
accessed by dialing specific codes or optionally, by assigning these dial codes to Flexible 
Buttons on the keyset. In addition to key telephones, an array of optional terminals is 
available.
With the flexibility of the XTS extensive feature content, and the capability to use an array of 
instruments, the XTS can be tailored to meet the short and long term needs of the most 
demanding customer requirements.
Provides for KSU Expansion
The KSU of the XTS is a wall-mounted cabinet that houses the MB (Mother Board) and card 
slots for the CO line/Key Station/SLT/ISDN/LAN interface boards, and other useful boards. The 
three-story KSU expansion system allows ample room for future growth. 
						

							General Description1-3
Chapter 1 - Introduction
System Features
This page displays a condensed list of the extensive features available in the XTS System:
911 Feature  Hunt Groups 
Account Codes  ICLID / Caller ID
Answering Machine Emulation  Idle Speaker Mode 
Attendant Assignment / Features  Incoming Calling Line Identification 
Automatic Call Distribution (ACD)  Initializing - System Parameters
Automatic Privacy  Intercom 
Background Music  Inter-Digit Time-Out 
Battery Back-Up (Memory)  ISDN / ISDN Programming 
Baud Rate Assignments  Keyset Mode 
Cabinet/Card Programming  Last Number Redial 
Call Back  LCD - Contrast
Call Coverage  LCD - Display
Call Forward  Least Cost Routing (LCR) 
Call Forward - Preset  Message Wait 
Calling Forward Override  Message Waiting Reminder Tone 
Calling Station Handsfree Mode Override  Music-On-Hold 
Calling Station Tone Mode / Override  Mute Key 
Call Park - Station Name In Display 
Call Park - System Name / Number Translation Table 
Call Pickup  Networking Systems - Tables
Call Transfer  Night Service 
Camp On  Off-Hook Signaling 
Centrex/PBX  Off-Hook Voice Over 
Class Of Service (COS) Outside Calls 
CO Flexible Port Assignment  Paging 
CO Line - Access  Pause Timer 
CO Line Attributes  PBX Dialing Codes
CO Line DTMF Sending  Personal Messages 
CO Line Group  Preferred Line Answer 
CO Line - Identification  Printing - System Parameters
CO Line - Incoming Ringing Assignment  Privacy Release 
CO Line Loop and Pool Buttons  Private Line 
CO Line - Loop Supervision  Recall 
CO Line - Queue  Repeat Redial 
CO Line - Ringing Options  Relay Programming 
CO Port Parameters  Remote Administration 
CO Ring Detect Timer  Remote System Monitor And Maintenance 
Conference  Ring Down/Hot Line/Off-Hook Preference 
Cordless Key Telephone Unit Feature Button  Save Number Redial (SNR) 
Database Administration  Serial Number (MPB) 
Database Printout (Dump) Single Line Telephone (SLT )
Dial By Name Software Identification (MPB) 
Dial Pulse Sending  Software Version (MPB) 
Direct Inward Dialing (DID) Speakerphone 
Direct Inward System Access (DISA)  Speed Dial
Direct Station Selection / Busy Lamp Field  Station Attributes 
Direct Transfer Mode  Station Identification 
Directory Dial  Station Message Detail Recording 
Distinctive Ringing  Station Relocation 
Do Not Disturb  Station Speed Dial Numbers
Executive Override  System Parameters 
Executive / Secretary Pairs  System Reset 
External Day Ring  System Speed Bin Access
External Night Ring  T-1 Trunking 
Fixed Station/Port Number  T-1/ISDN Alarm Programming 
Flash Rates (Programmable)  Text Messaging (Silent Response) 
Flexible Button Assignment  Toll Restriction 
Flexible Numbering  Uniform Call Distribution  (UCD)
Group Listening  Universal Day/Night Answer 
Headset Mode  Voice Mail 
Hold - Exclusive  Voice Mail In-Band Features 
Hold - Preference  Voice Mail One-Touch Recording 
Hold - System  Voice Mail Outpulsing Table 
Hot Keypad  Voice Over the Internet Protocol ( VoIP)
Hot Line / Ring Down  Volume Control  
						

							1-4General Description
Chapter 1 - Introduction
Digital Keyset Telephones
Each XTS System provides all the keys, indicators, and features described.
Handset and Speaker are located at the left side of the front panel. A handset is provided to 
allow confidential conversation when desired. Lifting the handset from its cradle (going 
off-hook) disengages the station’s built-in speaker. The speaker is located directly below the 
center portion of the handset. The station may be operated with the handset on-hook. When 
this occurs, audio is transmitted to the station user through the station’s speaker.
Flexible Buttons provide access to idle outside lines, DSS/BLF for internal stations, access 
speed dial numbers and activate features. These buttons can be programmed by the 
individual station user. The default flexible feature buttons are described as follows:
» CALL BACK button lets you initiate a call back request to another busy station. As soon as 
that station becomes idle, the station that left the call back request is automatically 
signaled. A flexible button must be assigned to use this feature.
» PICK-UP button lets you pick up a tone ringing intercom call, transferred, incoming, or 
recalling outside call to a specific unattended station, by group or directed call pick-up.
» DND (DO NOT DISTURB) button lets the user place their telephone into Do Not Disturb 
mode to eliminate incoming outside line ringing, intercom calls, transfers and paging 
announcements. The station in DND can use the telephone to make normal outgoing 
calls. On Attendant stations, this button becomes the system Night Mode button. A 
flexible button must be assigned to use this feature.
» LINE QUEUE button lets you queue to an outside line when all lines in a group are busy. 
Your station is placed in queue, awaiting a line in the same group to become available.
Outside Calls are announced by a tone signal repeated every 3.2 seconds. The 
corresponding outside line indicator flashes slowly.
Intercom Calls can be tone ringing or voice announced. If voice announced, the receiving 
station receives three tone bursts prior to the announcement. If a tone ringing call, the 
receiving station hears a tone ring every 2.4 seconds.
Enhanced 8-Button Speakerphone
The Enhanced 8-button Digital Telephone is compact in
size with many features normally found only in larger
telephone. The 8 flexible, dual-color LEDs can be
assigned as DSS,CO/PBX/Centrex or feature/function
buttons. When used as DSS buttons, station status can
be seen in a single glance. When used as CO/PBX/
Centrex buttons, line status is easily monitored.
The 4 fixed features include oversized on/off and hold
buttons and fixed volume buttons. The 4 flexible
buttons can be assigned as a CO/PBX line, DSS button,
Speed Dial or Feature button.
To help manage calls more efficiently, this integrated speakerphone has call announce with hands-free
intercom and a hot keypad that allows dialing while the phone is on-hook. 
						

							General Description1-5
Chapter 1 - Introduction
Executive 12-Button Speakerphone
The Executive 12-button Digital Telephone has 12
flexible buttons with dual color LEDs that can be
assigned as DSS, CO/PBX/Centrex or feature/function
buttons. Each flexible button can be assigned as a CO/
PBX line, DSS button, Speed Dial or Feature button. As
DSS buttons, station status can be seen in a single
glance. When used as CO/PBX/Centrex buttons, line
status is easily monitored.
The telephone also features 11 fixed feature buttons
including on/off, mute and hold buttons, speed dial,
message wait, forward and a volume control bar.
Executive 24-Button Speakerphone
The Executive 24-button Digital Telephone has 24
flexible, dual color LEDs that can be customized for
each application.
When the flexible button are used as DSS buttons,
station status can be seen in a single glance. When
they are used as CO/PBX/Centrex buttons, line status
is easily monitored.
This integrated speakerphone offers call announce
with hands-free intercom and a hot keypad that allows
dialing while the phone is on-hook.
Elite 30-Button Large Screen Telephone
The Elite 30-Button Large Screen Display telephone
provides one-touch access to an interactive menu of
commonly used features such as DND, last number
redial, voice mail, speed dial, and call park.
The large display telephone has 11 fixed-feature
buttons and 30 flexible buttons that can be assigned
as CO/PBX/Centrex lines, Station DSS, or feature/
function buttons. This telephone also features an
integrated speakerphone, call announce with
handsfree intercom, a volume control bar, a 7-line by
16-character LCD with 10 softkeys, and long life LEDs.
Additional features include: on-screen name directory, a monthly calendar display, voice mail feature
displays, and 11 message status options. 
						

							1-6General Description
Chapter 1 - Introduction
DSS Console
When the DSS Console is added, 48 additional 
buttons can be used to support an attendant or 
answering position.
Digital Keyset/Button Diagram
The following illustration and its corresponding 
table describe the fixed features of the Vodavi 24-Button Digital Display Telephone.
Programming Requirement
A 24-button display telephone is necessary when programming the system features and 
functions available with the XTS System.
 
Figure 1-1: Digital Key Telephone
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CAMP ON CONF
MSG FORWARD
FLASH
TRANS
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							General Description1-7
Chapter 1 - Introduction
Table 1-1: Digital Key Telephone Buttons
NUMBER FEATURE BUTTON FUNCTION
1Display
(Executive Models only)Displays information about telephone status, dialing directories, and 
text message information.
2h.t.p. Used to select mode of operation: Handsfree, Tone, or Privacy.
3msg Key Used for Auto-CallBack to a telephone which has left a text message 
or to access voice messages.
4conf Key Used to establish conference calls.
5forward Key Used to forward your calls to another destination, such as a station 
or voice mail.
6speed Key Used to access speed dialing, save number redial, and last number 
redial. This button also is used to access flex button programming.
7trans Key Used to transfer an outside call from one station to another.
8mute Key Used to activate/deactivate MUTE function. When activated, the 
party on the other end cannot hear you.
9camp-on Key Used to alert a busy station that an outside line is on hold and 
waiting for them.
10on/off Key Used to make a call without lifting the handset.
11flash Key Used to end an outside call and to restore dial tone without hanging 
up receiver.
12volume Key Used to adjust level of tones, background music, ringing, receiver 
volume, and display contrast.
13hold Key Used to place outside calls on hold or to retrieve held calls.
14Microphone Used to talk with other party without using the handset.
15Speaker Outputs tones and voice at your extension.
16Flexible Button Keys Used to access outside lines or access call-handling features. 
						

							











 
 
 
 
 
 
						

							2
Features and Operation
Detailed descriptions of the System and Station features are presented in alphabetical
order. An abbreviated feature index, that is organized in Flash code numerical
sequence, is provided in 
Appendix F. 
						

							2-2About This Manual
Chapter 2 - Features and Operation
About This Manual
Content Summary
Chapters
The following chapters contain the descriptions, programming steps, and operating 
procedures for the more commonly-used features and functions.
2 - Features & Operation
3 - Attendant Features & Operation
4 - Call Distribution - ACD / UCD
Appendices
These Appendix chapters contain detailed information on how to use the more 
complex features available.
A - ICLID / Caller ID
B - Least Cost Routing (LCR)
C - Networking Systems
D - Voice Over the Internet Protocol (VoIP)
Worksheets and Tables have been placed at the end of this book for easy access to 
specific customer system information and frequently-used flash and feature codes.
E - Customer Database Worksheets
F - Quick Reference Tables
Flash Codes
Default Numbering Plan
Part Numb ers