Toshiba Stratagy Ies32, Es4, Es80, Es96, Es96r User Guide
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Manage Mailbox Use Guest Mailboxes Stratagy ES User Guide 01/0377 Use Guest Mailboxes A guest user can access his/her mailbox in the same manner as a regular Stratagy ES user. The guest can play and send messages but is denied access to all Manage Mailbox Menu features except “ Change Security Code” and “ Record your Name.” NoteSee “Access Your Mailbox” on page 18 for instructions on accessing the guest mailbox. Review your Guest MailboxesThe system lists your Guest Mailbox numbers. Reset Guest Password Stratagy ES prompts you to enter the mailbox number. Enter the mailbox number.Stratagy ES resets the password for the guest mailbox. 3. Press to return to the Manage Mailbox MenuYou can select another user Manage Mailbox option. ...or to return to the Main Menu.You can select another Main Menu option.
Manage Mailbox Manage Personal Folders 78Stratagy ES User Guide 01/03 Manage Personal Folders Your messages can reside in up to nine folders—one new, one saved and seven personal folders created by you for the purpose of saving your messages. The personal folders are for only your use. At the time you create a folder, you are given the option of recording a “name/ comment” that serves as the title or name for the folder (menu shown below). The comment plays each time you use the folder to confirm that you have chosen the correct one. When you access your mailbox, Stratagy ES announces that you have “x number of new messages and x number of saved messages.” When you press from the Play Messages menu to save a message, Stratagy ES plays the folder number and the recorded name/comment of each of the available folders. You are requested to enter a valid folder number where you want the message saved. If an invalid number is entered, Stratagy ES automatically saves the message in folder (i.e., standard save folder). From the Main Menu: Manage Mailbox From the Manage Mailbox Menu: Manage Personal Folders Select ~ for a Personal Folder Review folder name/comment Record folder name/comment Review recording Re-record a folder Comment Append a folder Comment Cancel recording Save recording and return to previous menu Return to previous menu
Manage Mailbox Manage Personal Folders Stratagy ES User Guide 01/0379 1. From the Manage Mailbox Menu, press .Stratagy ES plays the Manage Personal Folders options. 2. Enter a number from ~. Number 1 is reserved for the standard save folder and cannot be used. 3. After selecting a folder, you can press: Review folder name/ commentThe system plays the folder name and comment. Record the name and comment At the tone, state the folder name and comment slowly and clearly. Press when done. 4. (Optional) After recording, you can press: Review recording The newly recorded folder name/comment plays. Re-record Press when done.You can re-record the folder name/comment as often as you wish. Append recording Press when done.You can add a short comment that plays at the end of the original comment. Cancel recording You can cancel your newly recorded folder name/comment and return to the previous menu. Save recording Stratagy ES confirms that the folder name/ comment has been recorded. Stratagy ES returns to the Manage Personal Folders menu.
Manage Mailbox Manage Personal Folders 80Stratagy ES User Guide 01/03 5. Press to return to the previous menuStratagy ES returns to the previous menu. ...or to return to the Manage Mailbox MenuYou can select another Manage Mailbox option. ...or to return to the Main Menu.You can select another Main Menu option.
Stratagy ES User Guide 01/0381 Using Stratagy ES with a Strata CTX A This appendix covers the use of Stratagy ES voice mail with the Strata CTX. Call Forward, Message Waiting, Toshiba Proprietary Integration, Direct Transfer to Voice Mail and Voice Mail Conference features are all described. NoteCheck with your System Administrator about your company’s phone system and telephones. Call Forward NoteSee Strata CTX 3000/2000-series Telephone User Guide for additional information on programming and using this feature on your phone. There are two types of Call Forwarding: System and Station. System Call Forward (which is set in Programming) automatically directs calls to a predefined location, such as Voice Mail. Station Call Forward enables you to assign Call Forward destinations for each extension on your phone. Each extension can be independently set for a different Call Forward feature. You can set a flexible button to perform any Call Forward function. Call Forward must be set prior to receiving the call. NoteStation Call Forward takes priority over System Call Forward. Table 1 on page 82 contains the Call Forward Button sequences for performing Call Forward. There are two ways to perform each Call Forward function. One, enter the button sequence as described, or two, program a flexible button to perform the sequence.
Using Stratagy ES with a Strata CTX Call Forward 82Stratagy ES User Guide 01/03 ➤To use the Call Forward button sequence ➤Follow the instructions in Ta b l e 1 below shown under “Button Sequence.” Some features require additional input, such as: Destination – If the destination is an outside number, press after entering the destination. The CTX accepts destination numbers of up to 32 digits. Timer – This is a two digit entry representing how long (8 to 160 seconds) your telephone should ring before forwarding the call. If you enter one digit, you must press after entering the single digit. Also, in the following table, (Tone) means that a confirmation tone plays at that point in the sequence. Table 1 Call Forward Procedures FeatureButton Sequence Call Forward - Station Call Forward Any Call (Internal and Incoming Line) All Call Press Extension button + (Tone) + Destination No. (Tone) Busy Press Extension button + (Tone) + Dest. No. (Tone) No Answer Press Extension button + (Tone) + Dest. No. (Tone) + Timer + Busy No Answer Press Extension button + + Dest. No. + Timer + Cancel Press Extension button + (Tone) Call Forward - System Call Forward - Incoming Line Calls All Calls Extension button + (Tone) + Dest. No. (Tone) Busy Extension button + (Tone) + Dest. No. (Tone) No Answer Extension button + + Dest. No. (Tone) + Timer (Tone) + Busy No Answer Extension button + + Dest. No. (Tone) + Timer (Tone) + Cancel Extension button + (Tone) Call Forward - System Activate (Tone) Cancel (Tone)
Using Stratagy ES with a Strata CTX Message Waiting Stratagy ES User Guide 01/0383 Message Waiting Use your LED/button and LCD to see/retrieve message(s). An extension can receive up to four simultaneous Message Waiting indications and LCD messages. One message is reserved for the Message Center. Your phone can be programmed to have up to four additional (flexible) Message Waiting buttons/LEDs. Ask if these buttons have been programmed on your phone. If so, substitute them when the button/LED is mentioned in the following steps. Responding to a Lit Msg LED 1. On an LCD phone, if you see a “+” press to display additional messages; otherwise, go to Step 2. The “+” indicates additional messages. The LCD can show up to three station messages for your extension and three for each additional (phantom) extension that you may have. 2. Press , then lift the handset. Your phone rings the extension or voice mail device that sent the indication. The LED continues to flash red. 3. After answering the message(s), place the handset back on-hook. 4. If the Msg LED continues to flash, you have more messages; repeat Steps 1~3 above to retrieve them. Voice mail devices turn off the LED/LCD indications after a short delay, after you checked all messages. 5. To manually turn off your Msg LED, press your extension button, then press . Do this step for each message received.
Using Stratagy ES with a Strata CTX Toshiba Proprietary Integration 84Stratagy ES User Guide 01/03 Turning On/Off Message Waiting LED on Another Extension If you call an extension and it’s busy or there is no answer, you can light that extension’s Message Waiting LED and enable that extension to call you back. 1. Dial an internal extension. You hear busy tone or there’s no answer. 2. Press or . The Msg LED flashes red on the called phone. At your phone, the Msg LED lights steady red and the LCD shows the station number where you set a Message Waiting light. 3. Press . Your Msg LED turns Off. The Msg LED on the called telephone flashes until the called party presses the flashing button - which calls you back. 4. To turn Off a Message LED that you have set on another extension, press plus the extension number that has the message light set. Then hang up to release your telephone. Toshiba Proprietary Integration If your company’s Toshiba Strata CTX phone system has the Proprietary Integration with your Stratagy ES enabled, you have two additional features at your disposal— Soft Key Control of Voice Mail and Call Record to Voice Mail. If you cannot access these features, check with your System Administrator. Soft Key Control of Voice Mail If you have a Strata 3000 or 2000-series digital phone equipped with a Liquid Crystal Display (LCD), many standard functions of the Stratagy ES voice mail system can be displayed on the digital telephone LCD and operated by Soft Keys. Feature prompting makes voice mail functions easy to use via visual displays on the telephone in place of listening to voice prompts over the handset, although the Stratagy ES voice prompts still play when soft keys are used. NoteFor general information on using Soft Keys on your phone, please see the Strata CTX DKT3000/2000-Series Telephone User Guide.
Using Stratagy ES with a Strata CTX Toshiba Proprietary Integration Stratagy ES User Guide 01/0385 When your telephone is idle, and a message arrives for an extension on your phone, the Msg LED is activated for the appropriate extension and updates the LCD with this display (shown right). If urgent messages are in the extension’s mailbox, the SAVED display is replaced with the number of URGENT messages. Once connected to your Stratagy ES voice mailbox, the LCD displays the Stratagy ES Main Menu options (shown at right). See Ta b l e 2 on page 86 below for a list of Main Menu soft keys. You are then able to perform many of the standard Stratagy ES voice mail functions using the Soft Keys on your phone (Play Messages menu example shown at right). See Table 3 on page 86 for a list of Soft Keys. 5951 Soft Keys Feature Scroll Mode Page1 NEW/5 SAVED DIRECT SS Soft Keys SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR 5951 Soft Keys Feature Scroll Mode Page SEND VOICE MAIL MAIN MENU HANGUP EXITPLAY MSGS MANAGE MBX3 NEW / 2 SAVED Soft Keys 5953 Soft Keys Feature Scroll Mode PageFRM: 5555 SAVE DELETE BACKUP PAUSE PLAY Soft Keys MSG LENGTH: 00:54 NEXTREPLAY PREVIOUS FORWARD SPL FUNCT GO FORWARD PREV MENU
Using Stratagy ES with a Strata CTX Toshiba Proprietary Integration 86Stratagy ES User Guide 01/03 Table 2 Stratagy ES Main Menu Soft Keys for CTX Digital Telephones DKT 3014 SDLDKT 3010 SD DKT 3020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions PLAY MSGS PLAY PLAY Play Messages SEND SEND SEND Send Messages MANAGE MBX MGMT MGMT Manage Mailbox EXIT Exit Mailbox HANGUP QUIT Disconnect from Stratagy ES Table 3 Soft Keys for CTX Digital Telephones DKT 3014 SDLDKT 3010 SD DKT 3020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions ACCEPT Confirm automatic copy destination ADD ADD ADD Create a Guest Mailbox ADD DESTS Additional Destinations ADD MBX ADD ADD Add a mailbox to the list ALL MSGS Copy All Messages AM? AM APPEND APND Append recording AUTO COPY Set Automatic Msg Copy BACK UP Backup (rewind) BSY GRT REC Record Busy Greeting BUSY GREET Select Busy Greeting (toggle) CALL SCREEN Change Call Screening (On/Off) CANCEL Cancel recording CANCEL MSG CANC CNCLCancel message and select new destination CHANGE Change notification digits CHG GREETINGGRT GRT Change Greeting