Brother Ppf 1800c Fax Machine Owners Manual

							®
OWNER’S MANUAL
®
FAX-1800C 
						

							If You Need to Call Customer Service
Please complete the following information for future 
reference:
Model Number:  FAX-1800C
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain 
this Owner’s Manual with your sales receipt as a 
permanent record of your purchase, in the event of a 
theft, fire or warranty service.
©1996-2001 Brother Industries, Ltd. 
						

							 
i
 
Brother Numbers 
Brother fax-back system 
Brother Customer Service has installed an easy-to-use fax-back system, so you 
can get instant answers to common technical questions and product information 
for all Brother products. This system is available 24 hours a day, 7 days a week. 
You can use the system to send faxes to any fax machine, not just the one from 
which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual, call 
our fax-back system and follow the voice prompts to receive faxed instructions 
about using the system and an index of fax-back subjects.
(For USA only) The Brother fax-back system number has been preprogrammed 
on One Touch key 
 
1
 
.
 
Frequently Asked Questions (FAQs) 
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and 
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section 
to learn how to get the most from your Brother product. Visit us at:
 
For Customer Service 
Dealers/Service Centers (For USA Only) 
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
 
Service Centers (For Canada Only)  
For service center addresses in Canada, call 1-800-853-6660.
 
IMPORTANT
 
For technical and operational assistance, you must call the country where you 
purchased the fax machine. Calls must be made 
 
from within
 
 that country. 
 
In USA:
 
1-800-521-2846
 
In Canada:
 
1-800-681-9838
1-514-685-5381 
 
In Montreal
 
You can check here for Brother Printer Driver updates. 
In USA:
 
1-800-284-4329  (voice)
1-908-575-8790  (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
 
In Canada:
 
1-800-853-6660  (voice)
1-514-685-4898  (fax)
1-514-685-6464  (voice)  
 
In Montreal
http://solutions.brother.com
 
BROTHER NUMBERS 
						

							 
ii
 
Ordering Accessories and Supplies 
For best quality results use only genuine Brother accessories, available at most 
Brother retailers. If you cannot find the accessory you need and you have a Visa, 
MasterCard, Discover, or American Express credit card, you can order 
accessories directly from Brother. (In the USA, you can visit us online for a 
complete selection of Brother accessories and supplies available for purchase.)
 
IMPORTANT
 
For technical and operational assistance, you must call the country where you 
purchased the fax machine. Calls must be made 
 
from within
 
 that country. 
 
In USA:
 
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
 
In Canada:
 
1-800-668-2768 (voice)
 
DescriptionItem
 
Ink Cartridge  LC21BK
Ink Cartridge (blue) LC21C
Ink Cartridge (red) LC21M
Ink Cartridge  LC21Y
Power Protector for A/C Power and 
Phone LineQPD120
Telephone Line Cord LG3077001
Telephone Handset LE0446011
Handset Curled Cord LE6681001
Paper Wire Extension UU1309001
Document Wire Extension LE3305001
Document Support UU2080008
Paper Tray UU2069008
Card Stock Support LE6485001
Owner’s Manual LE6598001
 
ORDERING ACCESSORIES AND SUPPLIES 
						

							 
iii
 
Notice – Disclaimer of Warranties
(For USA and Canada) 
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, 
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) 
MAKE NO WARRANTIES, EXPRESS OR IMPLIED,  INCLUDING 
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, 
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT 
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS 
REGARDING THE USE OR THE RESULTS OF THE USE OF THE 
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, 
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS 
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS 
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS 
NOT PERMITTED BY SOME STATES IN THE USA AND SOME 
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY 
TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU 
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES 
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS 
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) 
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE 
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE 
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE 
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL 
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT 
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY 
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, 
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN 
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY 
OR OTHERWISE), WILL BE LIMITED TO $50.
 
Compilation and Publication Notice 
Under the supervision of Brother Industries Ltd., this manual has been compiled 
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to 
change without notice.
Brother reserves the right to make changes without notice in the specifications 
and materials contained herein and shall not be responsible for any damages 
(including consequential) caused by reliance on the materials presented, 
including but not limited to typographical and other errors relating to the 
publication.
 
NOTICE – DISCLAIMER OF WARRANTIES 
						

							 
iv
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
 
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state. 
This warranty is given only to the first
end-use purchaser of the accompanying
product (referred to in this warranty as
“this Product”).
 
What is covered:
 
 Brother warrants to
you for the Warranty Period that there are
no defects in the materials, workmanship
or Year 2000 compliance of this Product.
The “Warranty Period” is 1 year from the
date you purchased this product.   The
“Warranty Period” for consumable items,
such as Print Heads, Toner, Drums, Ink
Cartridges, Print Cartridges, Refill
Ribbons, Therma PLUS Paper and
Thermal Paper, etc. is 90 days from the
date of purchase, or the rated life of the
Consumable item, whichever is shorter.
 
What is NOT covered:
 
 This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
abused or damaged, or the
recommended monthly volume has been
exceeded, (5) non Brother
 
®
 
-brand or non
Brother approved parts, supplies, power
supplies or other accessories have been
used with this Product, or (6) this Product
has been transported without the proper
preparation and packaging.
 
What to do if you think your Product is
defective:
 
 
Call our Customer Service Hotline at 
1-800-284-4329, or if you suspect a
defect in materials or workmanship in this
Product, you can report it to a Brother
Authorized Service Center.  During the
Warranty Period, supply Brother’s
representative with a copy of your dated
bill of sale showing that this Product was
purchased within the United States. For
the name of your Brother AuthorizedService Center, call 1-800-521-2846.After contacting the Brother Authorized
Service Center, you may be required todeliver or send the Product properly
packaged, freight prepaid, to the
Authorized Service Center together with
a photocopy of your bill of sale. 
 
What Brother will do:
 
 Brother (or its
Authorized Service Center) will evaluate
your report of a possible defect to
determine whether a defect exists, and if
it does exist, Brother (or its Authorized
Service Center) will repair or (at Brother’s
option) replace the Product with a
product that performs the same functions
and performs as well as the original
Product.  Brother reserves the right to
supply refurbished or remanufactured
replacement parts provided that the
replacement parts conform to the
manufacturer’s specifications for new
products. The repaired or replacement
product will be returned to you at no cost.
 
Exchange Service: 
 
When an exchange is authorized,
Brother will exchange your non-working
product with a refurbished or
remanufactured product that conforms to
the manufacturer’s specifications for new
products.  The refurbished or
remanufactured Product you receive will
be covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30)
days.  You will keep the replacement
Product that is sent to you and must
return (or be billed up to the cost of a new
product) your original non- working
product, which shall become the property
of Brother.  You must call Brother
Customer Service and if the
representative cannot correct the
product’s malfunction over the telephone
and you elect the exchange service, you
must provide information pertaining to
this Product and you must also provide a
valid major credit card number.  Your
credit card will be charged up to the cost
of a new Product if: (i) you do not return
your original Product to Brother within
five (5) business days; (ii) the
malfunctions of your original Product are
not covered by the limited warranty; (iii)
the proper packaging instructions are not
followed and has caused damage to the
product;
 
LIMITED WARRANTY (USA) 
						

							 
v
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
 
or (iv) the warranty period on your
original Product has expired or has not
been sufficiently validated with a copy
of the proof of purchase (bill of sale).
The Brother Customer Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill.  Follow the
return instructions.  You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale).  Retain
your original accessory items and a
copy of the return air bill, signed by the
courier. 
Limitations: 
Repair or replacement as described
above is your sole and exclusive (that
is, your only) remedy if this Product is
defective. Brother is not responsible for
damage to or loss of any equipment,
media, programs or data related to the
use of this Product. Except for that
repair or replacement,  
Brother shall not
be liable for any direct, indirect,
incidental or consequential damages or
specific relief.  Because some states do
not allow the exclusion or limitation of
consequential or incidental damages,
the above limitation may not apply to
you. 
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
THAN THIS ONE, WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only
warranty that Brother is giving for this
Product.  
It is the final expression and
the exclusive and only statement 
 of
Brother’s obligations to you. It replaces
all other agreements and under-
standings that you may have with
Brother or its representatives.This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
Product Support:  Toll-free customer
service and technical support is
available for hardware operational
assistance at 1-800-284-4329.  At any
time, free technical support in the form
of Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories
and Supplies. 
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD. 
BRIDGEWATER, NEW JERSEY 08807-0911
 
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
Model # _______________________
Serial #________________________
Date of purchase: _______________
Store where purchased:___________
Location of store: ________________  
Important:  
 We recommend that you
keep all original packing materials, in
the event that you ship this product. 
LIMITED WARRANTY (USA) 
						

							 
vi
 
BROTHER FACSIMILE MACHINE 
LIMITED WARRANTY 
(For Canada Only) 
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the Facsimile machine in excess of
the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the Facsimile machine must be delivered or shipped
freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center,
together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the Facsimile and will
VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the Facsimile machine to
operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this Facsimile machine shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability
to use the product, even if advised by the end user/purchaser of the possibility of such
damages. Since some Provinces do not allow the above limitation of liability, such
limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence. 
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
Internet support: [email protected] or browse 
Brother’s Web Site: www.brother.com 
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
 
LIMITED WARRANTY (CANADA) 
						

							 
   
 
vii
 
FAX1800C-US-FM5.5
 
Quick Reference Guide 
Sending Black & White  
Faxes 
Automatic Transmission 
1
 
Place the original face down in the 
ADF.
 
2
 
Enter the fax number using One 
Touch, Speed Dial, Search or the 
dial pad.
 
3
 
Press 
 
Black Fax Start
 
.
 
Sending a Cover Page 
1
 
 Place the original face down in the 
ADF.
 
2
 
Press 
 
Menu/Set
 
, 
 
2
 
, 
 
2
 
, 
 
7
 
.
 
3
 
When 
 
NEXT FAX ONLY? 
 
appears, press 
 
Menu/Set
 
.
 
4
 
Press   to select 
 
ON
 
, and then 
press 
 
Menu/Set
 
.
 
5
 
Press   to select a comment, 
and then press 
 
Menu/Set
 
.
 
6
 
Enter two digits to indicate the 
number of pages being sent, and 
then press 
 
Menu/Set
 
.
 
7
 
Press 
 
1
 
 to select additional settings
—
 
OR
 
—Press 
 
2
 
 if you are ready to 
fax.
 
8
 
Enter the fax number.
 
9
 
Press 
 
Black Fax Start
 
.
 
Real Time Transmission  
You can send faxes in real time.
 
1
 
Place the original face down in the 
ADF.
 
2
 
Press 
 
Menu/Set
 
, 
 
2
 
, 
 
2
 
, 
 
5
 
.
 
3
 
Press   to select 
 
ON
 
, and then 
press 
 
Menu/Set
 
—
 
OR
 
—For the 
next transmission only, press   
to select 
 
NEXT FAX ONLY
 
, and 
then press 
 
Menu/Set
 
.
 
4
 
For the next fax only, press   to 
select 
 
ON
 
, and then press 
 
Menu/Set
 
.
 
5
 
Press 
 
1
 
 to select additional settings
—
 
OR
 
—Press 
 
2
 
 to fax.
 
6
 
Enter the fax number.
 
7
 
Press 
 
Black Fax Start
 
.
 
Receiving Faxes 
Select Receive Mode 
Press 
 
Receive Mode
 
 to select 
 
FAX ONLY
 
, 
 
FAX/TEL
 
,
 
 
TAD:ANSWER MACH.
 
 or 
 
MANUAL
 
. If you select 
 
FAX/TEL
 
, make sure to set Ring 
Delay and F/T Ring Time.
 
Manual Reception  
1
 
Pick up the handset.
 
2
 
Press 
 
Black Fax Start
 
 if you hear 
fax tones (beeps).
 
3
 
When the LCD shows 
 
RECEIVING
 
, replace the handset.
or
or
or
or
or 
						

							 
viii
 
   
 
FAX1800C-US-FM5.5
 
Storing Numbers 
Storing One Touch Dial 
Numbers
 
1
 
Press 
 
Menu/Set
 
, 
 
2
 
, 
 
3
 
, 
 
1
 
.
 
2
 
Press the One Touch key where 
you want to store the number.
 
3
 
Enter a number (up to 20 digits), 
and then press 
 
Menu/Set
 
.
 
4
 
Enter a name (or leave it blank), 
and then press 
 
Menu/Set
 
.
 
5
 
Press 
 
Stop/Exit
 
.
 
Storing Speed Dial Numbers 
1
 
Press 
 
Menu/Set
 
, 
 
2
 
, 
 
3
 
, 
 
2
 
.
 
2
 
Enter a two-digit Speed Dial 
number, and then press 
 
Menu/Set
 
.
 
3
 
Enter a number (up to 20 digits), 
and then press 
 
Menu/Set
 
.
 
4
 
Enter a name (or leave it blank), 
and then press 
 
Menu/Set
 
.
 
5
 
Press 
 
Stop/Exit
 
.
 
Telephone Operation 
One Touch Dialing / Speed 
Dialing 
1
 
Pick up the handset—
 
OR
 
—Press 
 
Hook/Hold
 
 and listen for a dial 
tone.
 
2
 
When you hear the dial tone, press 
the One Touch key of the location 
you want to call 
—
 
OR
 
—Press 
 
Search/Speed 
Dial
 
, press 
 
#
 
, then press the two-
digit Speed Dial number. (If you 
pressed 
 
Hook/Hold
 
 to dial, pick 
up the handset when the other party 
answers.)
 
3
 
To hang up, replace the handset.
 
Search/Speed Dial 
1
 
Press 
 
Search/Speed Dial
 
, then 
enter the first letter of the name 
you’re looking for.
 
2
 
Press   or   to search the 
memory.
 
3
 
When the name is displayed, lift the 
handset—
 
OR
 
—Press 
 
Hook/Hold
 
.
 
4
 
Press 
 
Black Fax Start
 
 to dial. (If 
you pressed 
 
Hook/Hold
 
 to dial, 
pick up the handset when the other 
party answers.)
 
5
 
To hang up, replace the handset.
 
Making Copies 
Making a Single Copy 
1
 
Place the original face down in the ADF.
 
2
 
Press 
 
Black Copy
 
 or 
 
Color Copy
 
.
 
Making Multiple Copies 
1
 
Place the original face down in the ADF.
 
2Use the dial pad to enter the number 
of copies you want (up to 99).
3Press Black Copy or Color Copy.
Brother fax-back system: 
In USA: 
1-800-521-2846
In Canada:1-800-681-9838
1-514-685-5381
(In Montreal)
Brother Global Web Site:
                   http://www.brother.com
Frequently Asked Questions 
(FAQs) and Product Support:
                   http://solutions.brother.com
Brother Accessories & Supplies:
In USA:1-888-879-3232 (voice)
                1-800-947-1445 (fax)
           http://www.brothermall.com
In Canada:1-800-668-2768 (voice)