Canon printer PIXMA MG2920 white User Manual

							Checking the Ink Status with the Ink Lamps on the Operation Panel
Note
•
The ink level detector is mounted on the machine to detect the remaining ink level. The machine
considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink
level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case,
refer to the ink level information only as a guide.
•
When remaining ink cautions or errors occur, the ink lamps and the  Alarm lamp will flash to inform you
of the error. Count the number of flashes and take appropriate action.
If an Error Occurs
In the copy standby mode, you can check the ink status with the  Color Ink lamp and  Black Ink lamp.
* All the lamps on the operation panel are shown lit in the figure below for explanatory purposes.
(A)  Alarm  lamp
(B)  Black Ink  lamp
(C)  Color Ink  lamp
Color Ink lamp or Black Ink lamp lights
The ink is running low. Prepare a new ink cartridge.
Color Ink lamp or Black Ink lamp flashes, while Alarm lamp flashes
An error has occurred.
If an Error Occurs
* For some types of errors, the  Alarm lamp may not flash.
Note
•
You can also check the ink status on the computer screen.
Checking the Ink Status from Your Computer
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							Maintenance
When Printing Becomes Faint or Colors Are Incorrect
Performing Maintenance from a Computer
Cleaning the Machine
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							When Printing Becomes Faint or Colors Are Incorrect
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Aligning the Print Head
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							Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below.
Important
•
Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge.
Note
•
Check if ink remains in the FINE cartridge.
Checking the Ink Status with the Ink Lamps on the Operation Panel
Check if the FINE cartridge is installed correctly.
Replacing Procedure
Also check if the protective tape on the bottom of the FINE cartridge is removed.
•
If the  Alarm  lamp lights or flashes, see If an Error Occurs .
•
Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1  Print the nozzle check pattern.
From the machine
Printing the Nozzle Check Pattern
From the computer
Use Your Computer to Print a Nozzle Check Pattern
Step2  Examine the nozzle check pattern .
If there are missing lines or horizontal white streaks in the pattern:
Step3  Clean the print head.
From the machine
Cleaning the Print Head
From the computer
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							Cleaning the Print Heads from Your Computer
After cleaning the print head, print and examine the nozzle check pattern: 
 Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4  Clean the print head deeply.
From the machine
Cleaning the Print Head Deeply
From the computer
Cleaning the Print Heads from Your Computer
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved:
Step5  Replace the FINE cartridge.
Replace a FINE cartridge
Note
•
If the problem is still not resolved after replacing the FINE cartridge, contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are Misaligned:
Step  Align the print head.
From the machine
Aligning the Print Head
From the computer
Aligning the Print Head Position Automatically from Your Computer
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							Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
•
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE
cartridge  whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Make sure that the power is turned on.
2.
Load a sheet of A4 or Letter-sized plain paper in the rear tray.
3.
Pull out the paper output tray and the output tray extension.
4.
Hold down the  Stop button until the  Alarm lamp flashes once, then release it immediately.
The nozzle check pattern will be printed.
Do not perform any other operations until the machine completes the printing of the nozzle check
pattern.
5.
Examine the nozzle check pattern .
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							Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1.
Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern
(B).
(C) Number of sheets printed so far
If there are missing lines in the pattern (A):
Cleaning the print head  is required.
(D) Good
(E) Bad (lines are missing)
If there are horizontal white streaks in the pattern (B):
Cleaning the print head  is required.
(F) Good
(G) Bad (horizontal white streaks are present)
Note
•
The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the
nozzle check pattern.
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							Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.1.
Make sure that the power is turned on.
2.
Hold down the  Stop button until the  Alarm lamp flashes twice, then release it immediately.
The machine starts cleaning the print head.
The cleaning will be complete when the  ON lamp lights after flashing.
Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 30 seconds.
3.
Check the print head condition.
To check the print head condition, 
print the nozzle check pattern .
Note
•
If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
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							Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.1.
Make sure that the power is turned on.
2.
Hold down the  Stop button until the  Alarm lamp flashes three times, then release it
immediately.
The machine starts cleaning the print head deeply. The cleaning will be complete when the  ON lamp lights after flashing.
Do not perform any other operations until the machine completes the deep cleaning of the print head.
This takes about 1 minute.
3.
Check the print head condition.
To check the print head condition, 
print the nozzle check pattern .
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, 
replace the FINE cartridge  with a new one.
If the problem is still not resolved after replacing the FINE cartridge, contact the service center.
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							Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.
Note
•
If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
Replace the FINE cartridge  whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)*
* Be sure to use paper that is white and clean on both sides.
1.
Make sure that the power is turned on.
2.
Load a sheet of A4 or Letter-sized plain paper in the rear tray.
3.
Pull out the paper output tray and the output tray extension.
4.
Hold down the  Stop button until the  Alarm lamp flashes four times, then release it
immediately.
The print head alignment sheet will be printed.
Important
•
Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly.
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