Canon printer PIXMA MG2920 white User Manual

							Scan Results Not Satisfactory
Scan Quality (Image Displayed on the Monitor) Is Poor
Scanned Image Is Surrounded by Extra White Areas
Cannot Scan at the Correct Size
Item Is Placed Correctly, but the Scanned Image Is Slanted
Scanned Image Is Enlarged (Reduced) on the Computer Monitor
641 
						

							Scan Quality (Image Displayed on the Monitor) Is Poor
Check 1 If the image is jagged, increase the scanning resolution, or select  TIFF or PNG
in  Data Format  of the Settings dialog box.
Resolution
Settings Dialog Box
Check 2
 Set the display size to 100 %.
Some applications do not display images clearly if the display size is too small.
Check 3  If moire (stripe pattern) appears, take the following measures and scan again.
•
Set one of the following settings in the  Settings (Document Scan) dialog box, Settings (Custom Scan)
dialog box, or  Settings (Scan and Stitch)  dialog box of IJ Scan Utility, then scan from the IJ Scan Utility
main screen.
◦
Set  Select Source  to Magazine  and set Color Mode  to Color
◦
Select the  Reduce moire  checkbox in Image Processing Settings
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (Scan and Stitch) Dialog Box
•
On the Basic Mode  tab of ScanGear (scanner driver), select  Magazine (Color) in Select Source .
Refer to "Basic Mode Tab" for your model from Home of the  Online Manual for details.
•
On the Advanced Mode  tab of ScanGear, set  Descreen in Image Settings  to ON .
Refer to "Image Settings" for your model from Home of the  Online Manual for details.
Note
•
If moire appears when you scan a digital print photo, take the above measures and scan again.
Check 4
 Check the monitor's color depth.
Refer to Help of Windows or the monitor's manual for details on how to check the monitor's color depth.
Check 5  Clean the platen and document cover.
Check 6 If the document is in poor condition (dirty, faded, etc.), then set  Reduce Dust
and Scratches , Fading Correction , Grain Correction , etc. in Image Settings  on the
Advanced Mode  tab of ScanGear.
Refer to "Image Settings" for your model from Home of the  Online Manual for details.
Check 7
 If the color tone of images is different from the original document, take the
following measures and scan again.
•
On the  Advanced Mode  tab of ScanGear, set  Image Adjustment in Image Settings  to None .
Refer to "Image Settings" for your model from Home of the  Online Manual for details.
•
On the Color Settings  tab in the Preferences  dialog box of ScanGear, set  Color Matching.
Refer to "Color Settings Tab" for your model from Home of the  Online Manual for details.
642 
						

							Scanned Image Is Surrounded by Extra White Areas
Check Specify the scan area.
Click 
 (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping
frame (scan area) according to the item size.
You can also manually specify the scan area in thumbnail view or when there are white margins along the item
(for example, in photos), or when you want to create custom cropping frames.
Adjusting Cropping Frames in the Image Stitch Window
Note
•
Refer to "Adjusting Cropping Frames (ScanGear)" for your model from Home of the  Online Manual for how
to adjust cropping frames with ScanGear (scanner driver).
643 
						

							Cannot Scan at the Correct Size
Check Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
644 
						

							Item Is Placed Correctly, but the Scanned Image Is Slanted
Check When  Document  or Magazine  is selected for  Select Source, deselect the
Correct slanted text document  checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
645 
						

							Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note
•
You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Check 2  Change the resolution setting in ScanGear (scanner driver) and scan again.
The higher the resolution, the larger the resulting image will be.
Resolution
646 
						

							Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
647 
						

							The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
648 
						

							Problems with the Machine
The Machine Cannot Be Powered On
The Machine Turns Off Unintentionally
Cannot Connect to Computer with a USB Cable Properly
Cannot Communicate with the Machine with USB Connection
FINE Cartridge Holder Does Not Move to the Position for Replacing
Printer Status Monitor Is Not Displayed
649 
						

							The Machine Cannot Be Powered On
Check1 Press the  ON button.
Check2
 Make sure that the power plug is securely plugged into the power cord
connector of the machine, then turn it back on.
Check3  Unplug the machine from the power supply, then plug the machine back in and
turn the machine back on after leaving it for at least 2 minutes.
If the problem is not resolved, contact the service center.
650