Canon printer PIXMA MG2920 white User Manual

							not support your model.
 : Can be used with genuine Canon ink.
•
 Properties*
This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also
access the ink purchasing site and the  Online Manual.
Important
•
The Properties displayed may differ from the actual status at the display time, depending on
the printer status.
•
 Manage jobs*
This screen displays the print status and the print history.
You can check the print status by looking at  Status list, and the print history by looking at  History.
You can also cancel print jobs and delete history information.
To cancel or delete a job, select that job and then select  Cancel or Delete .
(5) Notices area
This displays the latest notice. Nothing is displayed in this area if there is no notice.
When you select  Notice list, you can display up to 40 items.
(6) Information area
This display other information, including the privacy statement and other companies' licensing
information.
(7) Global navigation areaThe  User information *, Instructions *, and Log out * buttons are displayed.
Press the  User information  to change the settings.
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							(8) Display areaThe display changes based on the menu you select.
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							Using Canon Inkjet Cloud Printing CenterWhen the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use
the service.1.
From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)
2.
On the Login screen, enter the  E-mail address and Password , and then select  Log in
Important
•
The e-mail address and password are case-sensitive. Make sure the case is correct.
E-mail address
Enter the e-mail address that you entered in the user registration.
Password Enter the password that you entered in the user registration.
Keep login info When you select the check box, the login screen is skipped for 14 days since the last day that theservice screen was accessed.
Important
•
If you fail to log in five straight times, you will not be able to login again for an hour.
•
You remain logged in for an hour after the last access.
•
The service may not function properly if you log in from multiple devices at the same time.
After logging in, you can use useful services such as adding/managing apps that work in conjunction with
this product's cloud functionality and checking the ink status.
For screen descriptions and operation instructions, see "
Canon Inkjet Cloud Printing Center window ".
Printing procedure This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.
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							Important•
The available functions differ depending on the app.
•
The printing procedure differs depending on the app.
•
You need to get the account and register photo and other data beforehand.
•
The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.The file formats that can be printed differ depending on the app.
•
Before you print, check that printer is on and is connected to the network. Then start.
•
This is available if you are using a smartphone or tablet.
Note
•
You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
1.
On the Main screen, select the app to be used
2.
Enter the information according to the instructions on the authentication screen, and then
select  Log in
3.
In the displayed album list, select the album of your choice
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							4.
In the displayed image list, select the image that you want to print, and then select Next
5.
Make the necessary print settings, and then select Print
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							6.
A print job completion message appears, and printing starts
To continue printing, select Continue, and perform the operation from Step 3.
To end the printing, select  Apps. The screen returns to the apps list screen.
Important
•
If a print job is not printed within 24 hours after the print job is issued, the print job will expire and
cannot be printed.
•
With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed arealso included in the print count.
Adding a Printer
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							Adding a PrinterWith one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.
The procedure for adding a printer is as follows:1.
From the browser on your smartphone, tablet, or computer, access the authentication site
URL
2.
Select  Add printer
3.
When the confirmation message is displayed, select  OK
4.
Enter your Printer registration ID , and select OK
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							Note
•
When you access the service from Remote UI, the Printer registration ID  is entered
automatically.
Printer addition is completed.
Troubleshooting Canon Inkjet Cloud Printing Center
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							Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the Update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If the registered app is not in the Apps list Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the Update button Because the Properties screen requires network connection with this product, the information may not bereflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
Remote UI startup  -> IJ Cloud Printing Center setup  -> Delete from this service  to delete the service
registration.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you cannot print
Check the following if you cannot print.
•
Check that the printer is connected to the Internet.
•
Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
•
If printing does not start even after you wait awhile, first turn off the printer, and then turn it back on again.
If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the  Online Manual.
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							Note•
With a wireless LAN connection, after the printer is turned on, it may take several minutes beforecommunication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
•
If the printer is not turned on or is not connected to the Internet, and consequently a print job is not processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.
Remote UI startup  -> IJ Cloud Printing Center setup  -> Delete from this service  to delete the service
registration.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you are unable to log in correctly even after entering the correct
password in iOS or Mac
If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For
instructions on entering a backslash, see the OS help.
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