Canon printer PIXMA MG5720 User Manual

							If the network settings of your smartphone/tablet are not identical with those of the wireless router, change thenetwork settings of it to match with those of the wireless router.
Check5  Make sure machine is not placed far away from wireless router.
The wireless router is located indoors within the effective range for wireless communication. Locate the
machine within 164 ft. / 50 m from the wireless router.
Check6  Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
Check7  Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the wireless router as far away from the interference source as possible.
Cannot Communicate with Machine while It Is in Direct Connection
If your smartphone/tablet cannot communicate with the machine in the direct connection, check the
following.
Check1  Make sure machine is turned on.
Check2 Is  icon displayed on the LCD?
Press the  HOME button, select  LAN settings, and then set  Change LAN to Activate direct connect. .
Check3
 Check settings of your smartphone/tablet.
Make sure your smartphone/tablet can use the wireless LAN.
For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet.
Check4  Have you selected machine as destination of your smartphone/tablet?
Select the access point name (SSID) of the machine with your smartphone/tablet.
Check5  Have you entered proper password specified for direct connection?
If the security setting of the direct connection is enabled, you need to enter the password to connect your smartphone/tablet to the machine.
Check6  Make sure machine is not too far away.
Locate your smartphone/tablet close enough to communicate with the machine.
Check7  Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
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							Check8 Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the machine as far away from the interference source as possible.
Check9  Make sure 5 devices are already connected.
Direct connection does not allow more than 5 devices to be connected.
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							Printing Problems
Printing Does Not Start
Paper Jams
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Does Not Feed Properly/"No Paper" Error
Automatic Duplex Printing Problems
Copying/Printing Stops
Cannot Print Using AirPrint
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							Printing Does Not Start
Check1 Make sure machine is securely plugged in and press  ON button to turn it on.
The  POWER  lamp flashes while the machine is initializing. Wait until the  POWER lamp stops flashing and
remains lit.
Note

						

							Check6 If printing from a computer, delete unnecessary print jobs.
						

							Paper Jams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.

						

							To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note

						

							Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and print quality settings first.
Check1  Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your machine for.
CopyingCheck the settings using the operation panel.
Setting Items for Copying
Copying a photoCheck the settings using the operation panel.
Copying Photos
Printing from a PictBridge (Wireless LAN)
compliant deviceCheck the settings on your PictBridge (Wireless LAN) compliant device.
PictBridge (Wireless LAN) Print Settings
Check the settings using the operation panel.
PictBridge print settings
Printing from your computerCheck the settings using the printer driver.
Printing with Easy Setup
Check2  Make sure appropriate print quality is selected (see table above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note

						

							Part of Page Is Not Printed (Windows)
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Lines Are Misaligned
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Paper Is Smudged / Printed Surface Is Scratched
Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
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