Canon printer PIXMA MG5720 User Manual

							Cannot Complete Printing
Check1 Select setting not to compress printing data. (Windows)
If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Click  Print Options  on Page Setup  sheet of the printer driver. Select the  Do not allow application software to
compress print data  check box and click OK.
* Clear the check box once printing is complete.
Check2  Is print data extremely large? (Windows)
Click  Print Options  on Page Setup  sheet of the printer driver. Then set  Prevention of Print Data Loss to On  in
the dialog that appears.
* This may reduce print quality.
Check3  Your hard disk may not have sufficient free space to store job.
Delete unnecessary files to free up disk space.
841 
						

							Part of Page Is Not Printed (Windows)
Check Are you using automatic duplex printing?
If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm
shorter than usual.
Therefore, the bottom of the page may not be printed. To prevent this, set reduced printing on the printer driver.
Important

						

							Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks
Appear
 Paper Is Blank
 Printing Is Blurry
 Colors Are Wrong
843 
						

							 White Streaks Appear
Check1 Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2 Check status of ink tanks. Replace ink tank if ink has run out.
Replacing Ink
Check3 Is orange tape or protective film still on ink tank?
Make sure all the protective film is peeled off to expose the Y-shaped air hole, as shown below (A).
If the orange tape remains on the ink tank (B), peel it off.
Check4  Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see 
If Printing
Is Faint or Uneven .

						

							If the problem is not resolved after performing print head deep cleaning, turn off the machine and performprint head deep cleaning again 24 hours later.
						

							Lines Are Misaligned
Check1 Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2 Perform print head alignment.
If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Aligning the Print Head
Note

						

							Lines Incomplete or Missing (Windows)
Check1 Are you using Page Layout Printing or Binding Margin function?
When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening
the lines in the document.
Check2  Is print data extremely large?
Click  Print Options  on Page Setup  sheet of the printer driver. Then set  Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
847 
						

							Images Incomplete or Missing (Windows)
Check1 Select setting not to compress printing data.
If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Click  Print Options  on Page Setup  sheet of the printer driver. Select  Do not allow application software to
compress print data  check box and click OK.
* Clear the check box once printing is complete.
Check2  Is print data extremely large?
Click  Print Options  on Page Setup  sheet of the printer driver. Then set  Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
848 
						

							Ink Blots / Paper Curl
 Ink Blots
 Paper Curl
Check1 Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2 If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.

						

							Paper Is Smudged / Printed Surface Is Scratched
 Paper Is Smudged
Smudged EdgesSmudged Surface
 Printed Surface Is Scratched
Check1 Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2 Check paper type.