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Canon printer PIXMA MG5720 User Manual

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    							For more on resolving errors with support codes, see List of Support Code for Error.
    Note
    
    						
    							Message AppearsThis section describes some of the errors and messages that may appear.
    Note
    
    						
    							Error Regarding Power Cord Being Unplugged Is Displayed
    (Windows)
    The machine may have been unplugged while it was on.
    Check the error message that appears on the computer and click  OK.
    The machine starts printing.
    See 
    Notice for Unplugging the Power Cord  to unplug the machine correctly.
    Writing Error/Output Error/Communication Error (Windows)
    Check1
     If the POWER  lamp is off, make sure machine is plugged in and turn it on.
    If  POWER  lamp flashes while the machine is initializing. Wait until the  POWER lamp stops flashing and
    remains lit.
    Check2  Make sure correct printer port is set in printer driver.
    * In the following instructions, "XXX" signifies your machine's name.
    1.
    Log in using an account with administrator privileges.
    2.
    Make the following settings.
    
    						
    							Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
    						
    							If USB Printing Support Properties  screen does not appear, make sure the machine is correctly
    connected to the computer.
    Check3 Make sure machine is properly connected to computer.
    3.
    Click  General  tab and check for a device problem.
    If a device error is shown, see Windows Help to resolve it.
    Other Error Messages (Windows)
    Check  If an error message appears outside printer status monitor, check the
    following:
    
    						
    							Note
    						
    							4.Restart computer.
    Empty  Trash and restart your computer.
    						
    							Error Message Appears on PictBridge (Wireless LAN) CompliantDevice
    The following errors may occur when you print directly from a PictBridge (Wireless LAN) compliant device.
    Follow the instructions below to resolve them.
    Note
    
    						
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