Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide

							Camp-On: Allows an extension to notify a busy extension (via a beep) that they desire 
communication. The camped-on call rings when the called party goes on-hook. 
Can Flash If Talking To An Incoming Trunk: Allows an extension to flash the switch- 
hook when connected to an incoming trunk. 
Can Flash If Talking To An Outgoing Trunk: Allows an extension to flash the switch- 
hook when connected to an outgoing trunk. 
Cannot Dial a Trunk After Flashing: Prevents an extension from accessing a trunk 
after flashing the switchhook. 
Cannot Dial a Trunk if Holding or in Conf With One: Prevents an extension from 
accessing a trunk if that extension already has a trunk on hold, or is in conference with 
a trunk. 
Centrex Flash Over Trunk: After the user performs a Flash Over Trunk, this feature 
allows the user to go immediately into talk state, and access Central Office CENTREX 
features (such as Conference, Call Waiting, Swap/Hold, and Drop Last). When dis- 
abled, this COS allows the user to perform a Flash Over Trunk and go into dialing state. 
CENTREX Flash Over Trunk is disabled by default. 
Clear All Features: Allows an extension to turn off all features currently active. These 
features include all flavors of Call Forwarding, Do Not Disturb and Callbacks. 
Contact Monitor: Allows a line circuit port to be used as an alarm contact relay. See 
the features Description fractice for further information. 
CO Trunk to CO Trunk Connect: Allows an extension to connect 2 CO trunks together. 
CO Trunk to DID Trunk Connect: Allows an extension to connect a CO trunk and a 
DID trunk together. 
CO Trunk to Tie Trunk Connect: Allows an extension to connect a CO trunk and a 
Tie trunk together. 
Data Security: Prevents the system from transmitting any intrusion or warning tones 
on an established call. 
DATA SMDR - Does Not Apply: Prevents data calls from having SMDR records. 
DATA SMDR - Extended Record: Allows for the system identifier to be included in 
the SMDR record. 
DATA SMDR - Overwrite Buffer: Allows older records to be overwritten by newer 
records when the SMDR buffer becomes full. If disabled, a full buffer will result in further 
calls requiring SMDR to not be allowed. 
Data Station Queuing: Allows queuing on to busy data stations. 
Delay Ring Timer: Specifies the duration of the ring delay on SUpERSETline select 
keys which are line appearances with delay ring. Default value is 3 rings. 
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							Customer Data Entry 
DID Trunk to DID Trunk Connect: Allows an extension to connect 2 DID trunks 
together. 
Direct To ARS: Allows an extension to be routed directly to ARS upon going off-hook. 
The system automatically dials the ARS leading digit string. 
Directed Call Pickup: Allows the extension to dial the Directed Call Pickup access 
code, and answer a call ringing at another extension. 
DISA During Night Service Only: Allows for a trunk to be a DISA trunk only when the 
system (or tenant group) is in night service. 
Discriminating Dial Tone: Allows an extension to have a special distinctive dial tone, 
informing the user that feature(s) are active. 
Display ANVDNIWCLASS Information: Allows the display of ANI and DNIS digits on 
SWW?SE~ telephones and consoles. 
Display ANI Information Only: Allows ANI digits only (never DNIS digits) to be dis- 
played on SWEK3E~telephones Not applicable if CLASS name is available. 
Display CLASS Name: Enabled by default, this COS option gives CLASS name pri- 
ority over CLASS numbers (Calling Line, ID digits) whenever information about the 
trunk is to be displayed on the SWEF?SE~telephones and consoles. If disabled, 
CLASS number will be displayed ahead of CLASS name. 
Display Prime as Forwarder: Allows the option of displaying or toning out the for- 
warder’s extension or logical line access code wh,en a call is forwarded. If enabled, 
and a logical line of single appearance is forwarded to the ONS Voice Mail, then the 
extension of the prime of the set will be toned out. If disabled, the extension of the line 
is toned out. (Calls forwarded from a single appearance DTS key that has COS option 
815 enabled will always display the prime as the forwarder.) 
Do Not Disturb: Allows the extension to prevent incoming calls from ringing. 
DTRX Complete Message Code Text: Allows for DTRX message codes and status 
messages to be displayed. See the Features DescH@ion /+&ice, under Data Trans- 
ceiver- for further information. 
DTRX Herald: Allows a programmable message to appear when connection is made 
to the DTRX. 
DTRX Herald Text Select: Allows for a choice of DTRX herald messages. See the 
Features DescH@iofl practice, under Data Transceiver, for further information. 
DTRX Message Code: Allows for DTRX message codes to be displayed. See the 
Features DescH@ion Practice, under Data Transceiver, for further information. 
DTRX Message Code Text: Allows for DTRX status messages to be displayed. See 
the Features Description Practice, under Data Transceiver, for further information. 
DTS Key Honors Forwarding: Allows incoming direct trunk select calls to follow call 
forwarding programmed on the set if the DTS line appears on only one set (disabled 
by default). 
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							Extension Non-CO Trunk to Trunk Connect: Allows an extension to connect any 
non-CO type trunk to any other trunk. 
Flash Disable: Prevents an extension from using any feature that required the use of 
the switchhook flash. 
Flash For Waiting Call: Allows a user to place a call (2-party or multi-party) on con- 
sultation hold and connect to a waiting call, via a flash of the switchhook. 
Flash For Attendant: Allows an extension to ring the attendant immediately upon 
flashing the switchhook. 
Flash-In Conference: Allows an extension to create 4 or 5 party conferences. 
Flash Over Trunk: Allows an extension to send a switchhook flash out on a trunk. 
Follow External Call Forward: Specifies the calling device to be an external cal for 
call forwarding (Disabled by default). 
Half Fwd NA timer for DID call when VM msg on: When an incoming DID call is 
made to a set or station with this option, and when that set or station has Voice Mail 
messages waiting, then the Call Forward No Answer timer is shortened by half. This 
is a toll saving option, allowing users who are calling in to check their messages to 
hang up if the cfna timer is not shortened, knowing they have no messages to retrieve. 
Hold Pickup: Allows an extension to connect to a caller waiting in an attendant console 
hold slot position. 
Ignore Call Forward After Transfer: A trunk call that is transferred will ignore for- 
warding programmed for the set or station the call is transferred to. The call will recall 
to the transferring set, subattendant, or console when the recall timer expires. This 
COS option is enabled in the Class of Service of the transferring set, subattendant, or 
console. Only trunk calls are affected by this COS. 
Ignore Forward Busy with Free Appearance: When calling a station or SUPERSET 
telephone with this COS enabled, call forward busy is ignored if there are any free 
multiline appearances. Sets with an appearance of this line that are in Do Not Disturb 
will appear busy. The lines on sets that are not in Do Not Disturb will appear busy. 
Incoming/Internal Modem Pooling Access: Allows a modem user to make a call to 
a Dataset. 
Incoming Trunk Call Rotary: Instructs a trunk to ignore incoming DTMF digits. 
Internal/External Split Call Forwarding: Allows an extension to split call forward 
setup between internal calls and external calls. 
Inward Restriction: Prevents an extension from receiving incoming calls from DID 
trunks. 
Key Set/Sub Att - Call Hold Notify Timer: Sets the time between when a subattendant 
places a call on hold on a programmable hold key and when the held call recalls. 
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							Customer Data Entry 
4-24 Key System - Direct Paging Handsfree Answerback: Allows a SUPERSET 470, 
SUPERSET 420 or a SUPERSET 430 key system set user to access the handsfree 
answerback feature for directed page calls. 
Key System - Direct CO Access: Allows a key set to directly access a CO trunk using 
Feature Access Code 50. 
Limited Wait For Dial Tone: Instructs a trunk to wait a pre-determined period for dial 
tone from the far end before sending digits. This option must be enabled for ISDN 
trunks. 
Line Privacy: Prevents one SUPERSETtelephone from overriding the key line being 
used by another SUPERSET telephone. 
Lockout Alarm Applies: Causes an alarm to be raised at the attendant console when 
the set goes into the /o&o&state. 
Long Loop: Designates the OPS port as having a loop length of over 2 km. This adds 
a compromise balance network into the circuit. 
Loop Start Trunkto ACD Path Connect: Allows loop start DISA trunks to access ACD. 
Manual Line: Causes an off-hook origination to ring the attendant. Calls are received 
in the normal manner. 
Message Register Applies: Causes the system to count and report (SMDR) the 
number of outgoing calls made by a station and the number of incoming meter pulses 
received. This feature is part of the Hotel/Motel Feature Package. 
Message Register Overflow Alarm: Allows an alarm to be raised at the attendant 
console, and a maintenance log to be generated when the extension’s message reg- 
ister overflows. 
Message Sending: Allows telephone sets to send Call Me Back messages to other 
extensions using the Send Message Feature access code of the Message key on 
SUPERSET telephones. 
Message Waiting Setup - Bell: Allows the attendant to set up a message waiting 
condition on a extension not equipped with a lamp. 
Message Waiting Setup - Lamp: Allows the attendant to set up a message waiting 
condition on an extension equipped with a lamp. 
Never a Consultee: Prevents other extensions calling when they have a consultation 
hold in progress. 
Never a Forwardee: Prevents an extension from having calls forwarded to it by another 
extension. 
No Dial Tone: Inhibits dial tone. This option must be enabled for ISDN trunks. 
Non-Busy Extension: Causes calls to the busy extension to override automatically, 
and join the conversation. 
ONS Voice Mail Port: Causes an ONS line port to be designated as an interface to 
an ONS Voice Mail system. Refer to the Features Description Practice. Issue 1 Revision 0 March 1997  
						

							Originate Only: Prevents an extension from receiving any calls, unless they are for- 
warded. 
Outgoing Trunk Callback: Allows Callback - Busy on outgoing trunks. 
Outgoing Trunk Camp-On: Allows Camp-On on outgoing trunks. 
Override: Allows an extension to override (intrude into the conversation of) a busy 
extension. 
Override Security: Prevents other extensions from overriding calls. 
Paging Default: Sets the default paging zone for the station. 0 enables all zones. 
Paging Zone Access: Allows an extension to have access to one or more paging 
zones. Zones 1 through 9 are programmable. 
PBX SWW?SE~Telephone - Automatic Outgoing Line: Allows a set to automati- 
cally select the first free line when the user begins dialing. If disabled, the user must 
first either go off-hook, or press a line appearance key. Note that this does not apply 
to SUPERSET 401 +TM telephone sets. 
Priority Dial 0: Provides a second class of dial-0 access to the attendant. This class 
may then have its own LDN appearance on the attendant console(s). 
Receive Only: Prevents an extension from initiating calls. 
Recording Failure to Hangup Timer: Sets the time a recording device has to hang 
up. If the timer expires before the device hangs up, it is placed into the Do Not D&t& 
state. 
Repeated Camp-On Beeps: Provides for repeated notification beeps, indicating that 
a trunk is camped on. 
Repeated Campon Beeps Timer: Sets the period for the repeated campon beeps. 
Room Status Applies: Allows an extension to have its room status changed - this 
feature is part of the Hotel/Motel feature package. 
SMDR - Display Private Speedcall: Controls the display of private speedcall numbers 
in SMDR. 
SMDR - Does Not Apply: Prevents calls from having SMDR records. 
SMDR - Drop Calls c n Digits: Prevents SMDR from reporting on calls which are less 
than a pre-determined length. 
SMDR - Drop Incomplete Outgoing Calls: Prevents incomplete outgoing calls from 
generating an SMDR report. 
SMDR - Extended Record: Allows for 8 additional columns in the record to accom- 
modate 12-digit account codes and the system identifier. This increases the number 
of characters for an SMDR record to 88. 
SMDR - Overwrite Buffer: Allows older records to be overwritten by newer records 
when the SMDR buffer becomes full. If disabled, a full buffer will result in further calls 
requiring SMDR to not be allowed. 
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							Customer Data Entry 
SMDR - Record ANl/DNlS/CLASS: Allows ANVDNIS information to be reported in 
the SMDR trunk record. 
SMDR - Record Incoming Calls: Causes incoming trunk calls to be recorded by 
SMDR. 
SMDR - Record Meter Pulses: Allows meter pulses received from the Central Office 
to be counted. and recorded. 
Special DISA: Allows for DISA users to enter verified account codes rather than the 
DISA access code. (Feature Access Code 19). 
Standard Ring Applies: When enabled for trunks, this option allows for incoming 
trunks to provide standard ringing cadence; ignoring the Discriminating Ringing fea- 
ture. When enabled for station/set (available with software loads F41 .O and above), a 
standard ringing cadence would be provided to the station/set, regardless of any other 
system option or COS options. 
Sub-Attendant Station Setup Advisory Message: Allows a subattendant to set up 
advisory messages on sets within the tenant group. 
SUPERSET- 
Immediate Line Select: See SU/?E/?SETTelephone - Automatic Out- 
going Line for more information. 
SUPEPSETTelephone - Auto Answer: Allows incoming calls to ring briefly, then are 
automatically answered in Hands Free mode. 
SUPERSET 
Telephone - Auto Hold Disable: Disables the auto-hold feature. Auto 
hold allows a user to press another line appearance key, automatically placing a caller 
on the original line on hold. 
SUPEPSETTelephone - Background Music: Allows a set to play music (from MOH) 
over the set speaker, when idle. 
SUPEPSETTelephone - Disconnect Alarm: Allows for an alarm indication (log mes- 
sage is generated) when the set is unplugged. 
SUPEPSETTelephone - Enhanced Answering Position: Allows a SUfB?SETtele- 
phone to be used as an enhanced answering position (see the Features Desc@Gon 
Practice, under Sub-Attendant - Enhanced Functions). 
SUPEPSETTelephone - Guest Rm Template (O-3) (DN): Allows certain configura- 
tions of Speed Dial keys and Feature Keys. Not available to the SUE/XSET407+ 
telephones. See the Hote!//Vote/ Feature Package Descri@iorr /%&ice. This feature 
is part of the Hotel/Motel feature package. 
SUPEPSETTelephone - Handset Volume Saved: Allows a SUPEEET telephone 
user to set the handset volume and have it saved for every call. 
SUPEPSETTelephone - Headset Operation: Allows a SUPEEETtelephone to be 
used as with a headset. 
SUPEPSETTelephone - Limited New Call Ring: Limits the new call ring for sets 
which have a high amount of traffic on one or more line appearances. 
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							SWE/?SETTelephone - Message Program: Allows changing/programming of advi- 
sory messages from the set. 
SUPERSE~Telephone - Night Service Switching: Allows a SWERSET 43U or 
SUPERSETd20telephone to change the night service status of the system or a tenant 
group. 
SUE/?SE~Telephone - Room Status Display: Allows a SUPERSET 430 or 
SUPERSET420telephone to check room status. This feature is part of the Hotel/Motel 
feature package. 
TAFAS Access During Day Service: Allows the extension to answer incoming calls 
appearing at night bells, regardless of the tenanting. 
TAFAS Any Access: Allows an extension to answer incoming calls appearing at night 
bells, only during day service. 
TAFAS Tenant Access: Allows an extension to answer incoming calls appearing at 
night bells, providing that they are within the same tenant group. 
Tie Trunk to DID Trunk Connect: Allows an extension to connect a Tie trunk and a 
DID trunk together. 
Tie Trunk to Tie Trunk Connect: Allows an extension to connect two Tie trunks 
together. 
Transfer Dial Tone: Allows an extension to have a special distinctive dial tone, inform- 
ing the user that there is a call on consultation hold. 
Transparent Multi-Console Operation: Allows consoles within a tenant group to 
read/cancel messages set by other consoles in the group. Also, any console in the 
group can answer recalls for any other console. 
Trunk No Dial Tone Alarm: Allows the system to raise an alarm if dial tone cannot be 
detected on it. The system will also take such a trunk out of service. 
Trunk Recall Partial Inhibit: Prevents a trunk from ringing the extension back while 
the extension is dialing, and goes on hook (phantom ringback). 
UCD Music On Hold Timer: Sets the length of time an incoming UCD caller hears 
music before being routed to an overflow answer point. 
Voice Mail System Speed Dial Index (O-255): This option applies to ONS voice mail 
port hunt groups. When enabled, this option identifies a set/station accessing voice 
mail through the message waiting key to retrieve messages. The user listening to 
messages can also use the Messaging - Call Me Back feature to reply to messages. 
This COS option is Disabled by default. To enable, assign an index number from 0 to 
255. This index number will point to an abbreviated dial entry in Form 31. 
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							Customer Data Entry 
Form 04 - System Options/System Timers 
4.4 This form specifies the system’s options and timers that are system wide. See 
Table 4-3 for the complete list of options and timers, and Figure 4-4 for the 
form layout (the example used shows “BOTTOM” of the form where the new function- 
ality is located). 
3127 PM 9-JfiN-97 
System 
Options (Displaying ENfiBLED Options) 
> 
Class Receiuers in Spine Bay #t6 (0..6) 
Class Receiuers in Spine Bay #7 (0..6) 
Mite1 Options Password 
System Identity Code 
System Type cML,EL,H) 
Maximum Deuices 
Maximum fKD Rgents 
Mite1 fipplication Interface Automated flttendant 
Lodging 
Property Management System 
Remote Software Download 
alarm status = NO fiLflRM 
ST~ITIJS OPTION NIJM 
4 66 
4 67 
14083194 100 
65535 101 
ML 102 
672 103 
100 104 
ENfiBLED 105 < 
ENOBLED 106 
DISflBLED 107 
ENflBLED 108 
ENhBLED 109 
Mite1 Application Interface ~N~~EJLED 105 
1-DISFIBLE 2- 3- 4-TOP 5-BOTTOM 
6-QUIT 7-OPTION NUM 8-SHOW DI%BLE 9- 0- 
Figure 4-4 Form 04 Layout 
Field Description 
The header line indicates which set of options are selected; either the enabled or 
disabled options. Note that the system timers are included with the enabled options. 
SYSTEM OPTIONS: This field lists the system option names. The option names cannot 
be modified. The option names are classified into two groups: enabled options and 
disabled options. When RESERVED appears as the option name, the option is not 
available. 
STATUS: This field specifies which options are enabled, disabled or the value of the 
timers. 
OPTION NUM: This field lists the option number for each option or timer. 
Softkeys 
DISABLE/ENABLE: This softkey has two functions: it disables or enables System 
Options. The DISABLE softkey appears when the form shows the enabled options. 
Pressing the DISABLE softkey disables the selected option. The STATUS field shows 
the DISABLED prompt. The ENABLE softkey appears when the form displays the 
disabled options. Pressing the ENABLE softkey enables the selected option. The STA- 
TUS field shows the ENABLED prompt. Note: The enable (or disable) process is 
completed by pressing the ENTER softkey. 
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							, VARIABLE: This softkey appears only when System Option 55 is selected (displayed 
on the command line). Pressing the VARIABLE softkey sets the status of System 
Option 55 to Variable; the STATUS field shows the VARIABLE prompt. The selection 
is completed by pressing the ENTER softkey. Account Codes entered into Form 33, 
Account Code Entry, can be from 1 to 12 digits in length. 
INTERNAL: This softkey appears only when System Options 57 and 58 are selected 
(displayed on the command line). Pressing the INTERNAL softkey sets the status of 
System Options 57 and 58 to Internal (for telephones with “Room Status” enabled) 
and only internal calls can be made. The selection is completed by pressing the ENTER 
softkey. The INTERNAL prompt disappears from the softkey display and the STATUS 
field now displays the INTERNAL prompt to indicate this selection. 
LOCAL: This softkey appears only when System Options 57 and 58 selected (dis- 
played on the command line). Pressing the LOCAL softkey sets the status of System 
Options 57 and 58 to Local (for telephones with “Room Status” enabled) and only 
internal and local calls can be made. The selection is completed by pressing the ENTER 
softkey. The LOCAL prompt disappears from the softkey display and the STATUS field 
now displays the LOCAL prompt. 
LONG DIST This softkey appears only when System Options 57 and 58 are selected 
(displayed on the command line). Pressing the LONG DIST softkey enables long dis- 
tance calls. For telephones with “Room Status” enabled, internal, local and long dis- 
tance calls can be made. The selection is completed by pressing the ENTER softkey. 
The LONG DIST prompt disappears from the softkey display and the STATUS field 
displays the LONG DIST prompt. 
OPTION NUM: This softkey selects a specific System Option or System Timer. Press- 
ing the OPTION NUM softkey displays the ENTER OPTION NUM: prompt on the 
command line. The selection is completed by entering a valid option number (1 to 58). 
The command line displays that System Option (or System Timer) name, status and 
number. 
SHOW DISABLE/SHOW ENABLE: This softkey has two functions: it displays the 
disabled or enabled System Options. Pressing the SHOW DISABLE softkey displays 
the currently disabled System Options; the softkey now shows the SHOW ENABLE 
prompt. Pressing the SHOW ENABLE softkey shows those System Options that are 
enabled; the softkey returns to the SHOW DISABLE prompt. Note: Those options with 
a timer value are listed when the SHOW ENABLE softkey is pressed. 
Note: Options 100 and below are always displayed on Enable and Disable screens. 
ENTER TIME: This softkey only appears when System Timer 56, Auto Room Status 
Conversion/Auto Wakeup Print Timer, is selected (displayed on the command line). 
Pressing the ENTER TIME softkey, displays the ENTER TIME (HH:MM): prompt on 
the command line. The time selection is completed by entering the time (0O:OO to 23:59 
are valid) in a 24-hour format and then pressing the ENTER softkey. 
The standard softkeys CANCEL, ENTER, BOTTOM, TOP, and QUIT are provided. 
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							Customer Data Entry 
Table 4-3 System Options and Timers 
Option Numbers For 
LIGHTWARE 16 ML 
01 
02 
03 
04 
05 System Options / System Timers 
24 Hour Clock 
Message Lamp Test Enable 
Single Paging Amplifier 
Message Waiting and Message Register Clear Print 
Verified Account Codes 
06 Analogue Networking SMDR 
07 Cancel 24-Hour Message Waiting 
08 Five-Digit SMDR 
09 Attendant Call Block 
10 Attendant Conference Beeps 
II Automatic Wake-up 
31 Satellite PBX 
32 Outgoing Call Restriction 
33 Room Status 
Auto Room Status Conversion / Auto Wake-up Print 
End Of Dial Character (#) 
Calibrated Flash 
-- 
34 
36 
37 
38 Switch-Hook Flash 
39 DATA SMDR Indicate Long Calls 
40 Message Register Follows Talker 
42 
I ACD Silent Monitorina 
43 1 ACD Silent Monitoring Beeps 
44 
46 
47 
48 
.- 
49 
50 
- 
ACD Reports 
Digit Translation Plan (0 - 3) 
ARS Unknown Digit Length Time-out (2 - 60 Seconds) 
Limited Wait For Dial Tone (1 - 15 Seconds) 
I- -~~ 1 Pseudo Answer Suoervision Timer (10 - 60 Seconds) I 1 Dialina Conflict Timer (2 - 10 Seconds) 
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